his aptly crafted editable PPT deck contains twenty seven slides. Our topic specific Customer Lifecycle PowerPoint Presentation Slides deck helps devise the topic with a clear approach. We offer a wide range of custom made slides with all sorts of relevant charts and graphs, overviews, topics subtopics templates, and analysis templates. Speculate, discuss, design or demonstrate all the underlying aspects with zero difficulty. This deck also consists creative and professional looking slides of all sorts to achieve the target of a presentation effectively. You can present it individually or as a team working in any company organization.
2. Customer Segmentation
Geographic Demographic Psychographic Behavioral
› Region
› Country
› Population
› Climate
› Age
› Gender
› Nationality
› Ethnicity
› Occupation
› Family Size
› Income
› Lifestyle
› Personality
› Values
› Interest
› Brand Loyalty
› Benefits
› User Status
› Usage Rates
› Occasion
› Readiness to buy
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We have classified
customer segments into
four basic categories; you
can fill in the details as
per the requirements
2
3. 3
Target the Prospects
20-45
Males / Females
of Age Group
$15K
Income above
Married
Couples
Service
Class
We have listed an
example of target
prospect, you can
customize it based on
your requirements
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4. Understand the Marketplace
Needs
Understands the customer requirements, their interests etc
Wants
Understand their desires for specific products/services
Demands
Understand their want for a specific product backed by
their ability & willingness to buy them
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5. 5
Customer Acquisition Tools
Strangers PromotersVisitors Leads Customers
DelightAttract
› Blog
› Social Media
› Keywords
› pages
› Calls to action
› Landing pages
› Forms
› contacts
Convert
› Email
› Workflows
› lead scoring
› CRM integrations
Close
› Social Media
› Smart calls to action,
› Email
› Workflows
Delight
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6. 6
Company Growth Strategy
51%
42%
28%
25% 25%
23%
14%
10% 9% 9%
4%
0
10
20
30
40
50
60
Acquire new Customer
satisfaction/loyality
Expand revenue of
existing
New products for
unserved
Engage Customer
wirh brand
Reduce average
cost to serve
Retain customers at
risk
Win back lost or
stimulate inactive
Reduce average
cost to reach
New channels Shed unprofitable
customers
Increasing focus Maintaining focus Reassessing focus
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9. 9
Customer Acquisition Cost Across Various Channels
$8.5
$20
$50
$60
$70
Search
Yellow Pages
Online Display Ads
E-mail
Direct Mail
Display Ads
10. 10
Customer Loyalty Lifecycle
Attract
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audience's attention.
Grow
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audience's attention.
Engage
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Retain
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Loyalty
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Reward
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Nurture
This is a framework for
loyalty lifecycle, you can
modify it basis your
requirements
12. 12
Customer Feedback
261
Happy Clients
1700
Customers
complaints received
Complains resolved
1250
Working Hours towards
customer service
120
Your Text Here
Your Text Here
Your Text Here
Your Text Here
Your Text Here
Enter the feedback
results in this infographic
slide to create an
everlasting impact on the
audience
13. 13
Customer Satisfaction
Satisfaction Measure
Loyalty(retention)(%)
Very dissatisfied Very satisfiedSatisfiedNeither satisfied
nor dissatisfied
Dissatisfied
Below graph displays the
relationship between
customer loyalty &
satisfaction. You can use
it basis your requirements
and reflect the customer
satisfaction level.
16. 0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
DecNovOctSepAugJulJunMayAprMarFebJan
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
Product 01
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Product 02
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Product 03
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Area Chart
16
17. 0
1
2
3
4
5
6
7
8
9
10
FY01 FY02 FY03 FY04
Inpercentage
Product 01
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Product 02
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Product 03
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Stacked Area –
Clustered Column
17
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Vision
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Value
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Mission
Our
Mission
18
19. Our Awesome Team
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Name Here
Designation
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Name Here
Designation
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Name Here
Designation
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Name Here
Designation
19
20. About Us
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Professional
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Creative
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Talented
20
21. 85%
60%
50%
75%
Comparison
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Google
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Twitter
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Facebook
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LinkedIn
21
22. 22
Financial
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audience's attention.
Minimum
35
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audience's attention.
Medium
55
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Maximum
85
23. 23
Puzzle
01 02
03
04 05
Text Here
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24. Great things in business
are never done by one
person. They’re done
by a team of people.
-Steve Jobs
Quotes 24
25. 25
Timeline
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2018
2017
20162014
20152013
26. 26
Mind Map
Text Here
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27. Thank You
For Watching !
Address:
# street number, city, state
Contact Number:
0123456789
Email Address:
emailaddress123@gmail.com
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