The document outlines an agenda for a customer experience masterclass that will cover topics like the customer experience ecosystem, loyalty drivers, differentiation, the impact of emotions, and leading transformation. It includes sections on rational versus emotional versus sensory aspects of customer experience, mapping customer journeys, designing experiences for customers and employees, and making the business case for critics. Diagrams depict the customer experience transformation process and customer journey loops.
SALESmanago: Buyer Persona in Marketing Automationsalesmanago
Buyer Persona is a fictional character, representing features of your customers. It represents human face of customer. Such representations make it easier to segment customers, design Buyer's Journey and plan Lead Nurturing.
Pwc workforce of the future the competing forces shaping 2030Peerasak C.
Foreword
We are living through a fundamental transformation in the way we work. Automation and
‘thinking machines’ are replacing human tasks and jobs, and changing the skills that organisations
are looking for in their people. These momentous changes raise huge organisational, talent and
HR challenges – at a time when business leaders are already wrestling with unprecedented risks,
disruption and political and societal upheaval.
How to combat racial gaslighting in the workplaceBookNet Canada
We’ve all been there: told that a raise is coming, given an “opportunity” that’s really a setup for failure, made to feel like we’re being “difficult” when we raise valid concerns about equity. Find out how you can identify and combat racial gaslighting in the workplace using the two-pronged approach taught in this workshop.
Learn how digital capabilities can help insurers adapt to changing customer expectations in this new "always on", personalized environment. To learn more visit: www.accenture.com/insurancecustomeroftomorrow
Workshop Presenters:
Chris Risdon, Paula Wellings & Todd Wilkens
Have you ever wanted to make an orchestrated, integrated, cross-product, multi-channel, location-sensitive, smart commerce, service designed product ecosystem for the masses? Yes?!
This workshop throws out the buzz words and provides a sensible framework for bringing products and services into both the glory and the minutia of people’s everyday lives. Focus on the power and peril of a touchpoint. Just because you can touch someone, does that mean you should? We explore how you can ensure that every occasion where your organization touches or connects with a person’s life is appropriate, relevant, meaningful, and endearing.
A compilation of proven distinctions on what makes a World-Class Presenter. Written by Eric Feng, Presentation Coach ( http://ericfeng.com ) and Designed by SlideComet ( http://slidecomet.com ). Enjoy!
SALESmanago: Buyer Persona in Marketing Automationsalesmanago
Buyer Persona is a fictional character, representing features of your customers. It represents human face of customer. Such representations make it easier to segment customers, design Buyer's Journey and plan Lead Nurturing.
Pwc workforce of the future the competing forces shaping 2030Peerasak C.
Foreword
We are living through a fundamental transformation in the way we work. Automation and
‘thinking machines’ are replacing human tasks and jobs, and changing the skills that organisations
are looking for in their people. These momentous changes raise huge organisational, talent and
HR challenges – at a time when business leaders are already wrestling with unprecedented risks,
disruption and political and societal upheaval.
How to combat racial gaslighting in the workplaceBookNet Canada
We’ve all been there: told that a raise is coming, given an “opportunity” that’s really a setup for failure, made to feel like we’re being “difficult” when we raise valid concerns about equity. Find out how you can identify and combat racial gaslighting in the workplace using the two-pronged approach taught in this workshop.
Learn how digital capabilities can help insurers adapt to changing customer expectations in this new "always on", personalized environment. To learn more visit: www.accenture.com/insurancecustomeroftomorrow
Workshop Presenters:
Chris Risdon, Paula Wellings & Todd Wilkens
Have you ever wanted to make an orchestrated, integrated, cross-product, multi-channel, location-sensitive, smart commerce, service designed product ecosystem for the masses? Yes?!
This workshop throws out the buzz words and provides a sensible framework for bringing products and services into both the glory and the minutia of people’s everyday lives. Focus on the power and peril of a touchpoint. Just because you can touch someone, does that mean you should? We explore how you can ensure that every occasion where your organization touches or connects with a person’s life is appropriate, relevant, meaningful, and endearing.
A compilation of proven distinctions on what makes a World-Class Presenter. Written by Eric Feng, Presentation Coach ( http://ericfeng.com ) and Designed by SlideComet ( http://slidecomet.com ). Enjoy!
Anchorman 2 Changed what it Means to Be a MovieGary Vaynerchuk
It's not just enough to make a movie, market it with trailers, and call it a day. Check out how the team behind Anchorman 2 went above and beyond to change the way movies are sold.
Digital talent incubator collaboration frameworkDwi Heriyanto
Digital talent incubator collaboration is one of initiatives collaboration from TelkomGroup to synergy Telkom and Telkom Education Foundation (Telkom University, Telkom School, etc).
Applying 'Persuasion, Emotion and Trust' PET Design Theory in the Real WorldNexer Digital
Usability is great but in an age where alternative options are only a click away is it enough? From the outside, you may have designed a shop window to display your products or services in the best possible light but what makes people take that critical step and commit to a purchase? Chris will cover the principles of Persuasion Design, or “Persuasion, Emotion and Trust” as Human Factors International defines PET Theory. They will present some real world examples of how companies are getting it right, and wrong in eCommerce.
GET IN TOUCH WITH SIGMA
This presentation is from Camp Digital, a free, one-day event in Manchester exploring some of the most important and emerging themes in the digital industry. To see more presentations and videos from the day visit: http://campdigital.wearesigma.com/2013/.
Camp Digital was brought to you by Sigma. We are a leading specialist in User Experience consulting and design, information management, and web technologies. We provide research, analysis, design, development and support services, with specific expertise in usability, accessibility, content and document management, websites, intranets and online applications.
If you think we can help you call us on 01625 427718 or email hello@wearesigma.com.
How to growth hack my startup idea tommaso di bartolo slideshareTommaso Di Bartolo
How many of you can embrace the future with confidence when it comes down to getting traction?
Join Tommaso Di Bartolo's Guest Lecture at Stanford, where he provides a framework on how startups can get traction in the age of Snapchat.
Accenture's six-country survey among 180 C-level health executives says adoption of AI is measured, but real.
The survey assessed beliefs about market maturity, practical and clinical challenges to the adoption of AI in healthcare.
Enthusiasm for AI (artificial intelligence) is high among health executives, with people skills the most important implementation success factor.
Sufficient staff training/ expertise is rated the most important success factors for AI implementation (ranked in top three by 73 percent of execs).
Visit https://accntu.re/2T4KuXb to learn more.
How Airlines Can Use Location Intelligence for Split Loyalty Analysis & MoreSkyhook
In this PowerPoint deck, you’ll learn how airlines can benefit from Skyhook’s location intelligence offering.
Airlines can leverage Skyhook’s unparalleled location intelligence for market research and insight into customer behaviors and journeys. Skyhook's airline data provides insights into the behaviors of airline passengers as they move throughout airports, as well as where they go to socialize and shop outside the airport. Additionally, Skyhook’s location data helps airlines with split loyalty management, identifying partnership opportunities, flyer acquisition and look-alike modeling.
Skyhook employs a unique combination of geospatial, temporal and airport data to produce precise classification of flyers by airline. Airlines can use this location data to better understand their target demographic and optimize their locations within airports and terminals.
About Skyhook:
Skyhook is a worldwide leader in location technology and intelligence. Skyhook created and operates the most advanced global first party location network in the world today. Everyday Skyhook powers tens of billions of location requests and location-based context requests around the world. Skyhook is a wholly owned subsidiary of Liberty Broadband Corporation. To learn more about Skyhook, please visit https://www.skyhook.com.
Here are 13 alternative ways to design and display content in presentations versus using bullet points. This will work in PowerPoint and other presentation authoring tools.
5 tools for an awesome presentation-By Samid RazzakMd. Samid Razzak
Forget what you learned in Business schools. Here are 5 tips for an outstanding presentation from a TEDx Speaker. Make sure you remember each points and use it in your next presentation!
Sources: Flickr, Google, Presentation Panda
Every software team writes code, but some teams produce fewer bugs than others. Every software team creates new features, but some teams develop them faster than others. What do high performance teams do differently, and why are team members more focused, satisfied and relaxed? They truly work together. No 10x rockstar programmer can achieve what a well rounded, enthusiastic team can.
Sven examines how the best software teams set and follow goals, integrate new members fast, ensure diversity, monitor and continually improve team health, embrace transparency, use a playbook to guide them through every phase of development and much more. He shares techniques including: bugfix rotations, OKRs, feature buddies, open demos, focus days and many more that help teams and team members to work more effectively together, and produce awesome results.
Worked on real life business problem where due to Covid-19, Airbnb has seen a major decline in revenue. To prepare for the next best steps that Airbnb needs to take as a business, analysis has been done on a dataset consisting of various Airbnb listings in New York.
This analysis served as the basis for the presentation created for the Lead Data Analyst and Data Analysis Managers
Architecting CX Measurement Frameworks and Ensuring CX Metrics are fit for Pu...NUS-ISS
Join us for a deep dive into the art of architecting Customer Experience (CX) measurement frameworks and ensuring that CX metrics are precisely tailored for their intended purpose. In this engaging session, you'll walk away with actionable insights and a tangible plan for refining your measurement strategies. Discover how to craft CX measurement frameworks that align seamlessly with your business objectives, ensuring that your metrics deliver meaningful and robust insights. Whether you're seeking to enhance customer satisfaction, optimise processes, or drive innovation, this session will provide you with potential approaches and practical steps to bolster the effectiveness and relevance of your CX metrics. It's your blueprint for creating a customer-centric roadmap to success.
CX Measurement: How Customer-Obsessed Companies Embrace Journey-Based MetricsPointillist
Customer-obsessed companies are achieving a competitive advantage by taking a journey-based approach to CX measurement. Success requires companies to not only fuse data across the customer journey, but also pick the right metrics, organizational structure, culture, processes and technology.
In this presentation featuring guest speaker and Forrester Principal Analyst, Joana van den Brink-Quintanilha, you'll learn how journey analytics can help you:
-Define and track the right CX metrics for individual touchpoints & entire journeys
-Test journey hypotheses and prioritize resources across journeys
-Link CX metrics to your organization's overall KPIs
The ultimate search of the perfect customer experience By Brian SolisJahia Solutions Group
Are you experienced?
The ultimate search of the perfect customer experience: What is means for brands and how to create them. Presented by Brian Solis.
Brian Solis is a principal analyst at Altimeter Group, a Prophet company. He is also an award-winning author, prominent blogger/writer, and keynote speaker.
A digital analyst, anthropologist, and futurist, Solis has studied and influenced the effects of emerging technology on business, marketing, and culture. His research and his books help executives, and also everyday people, better understand the relationship between the evolution of technology and its impact on business and society and also the role we each play in it. As a result of his work, Solis also helps leading brands, celebrities, and startups develop new digital transformation, culture 2.0, and innovation strategies and that enable businesses to adapt to new connected markets from the inside out.
Best-selling author Lou Carbone will change the way you think about customer experience forever. Hear examples of companies bridging the brand canyon' to create on-going emotional connections with their customers. Understand how successful businesses find and manage experience "clues" and differentiate between brand management and experience management. Learn how to make the dynamic shift from making-and-selling to sensing-and-responding.
Establishing Executive Alignment and Priorities Around Your Company’s Custom...James O'Gara
This is one of several presentations that are part of the Future of the CMO/CXP Executive Education Series -- Hosted by OnMessage.
Establishing Executive Alignment and Priorities Around Your Company’s Customer Experience.
Securing executive alignment and clearly defined priorities
in support of Customer Experience Management is crucial.
Yet, so few companies have a game plan for making this
happen. In most cases customer experience, as a priority
within the business, originates and stagnates within
customer service or call center departments. The initiative
fails to gain traction in other customer-facing areas of
the business. It never receives executive support and
endorsement. As a result, the customer experience never
delivers material business results.
Why is this? For the customer experience to translate into
improved financial performance and become a competitive
advantage, it must be embraced enterprise-wide. It must
be implemented in a cross-functional manner — and, it
has to be a priority for the CEO and the entire C-suite.
View entire presentation.
Anchorman 2 Changed what it Means to Be a MovieGary Vaynerchuk
It's not just enough to make a movie, market it with trailers, and call it a day. Check out how the team behind Anchorman 2 went above and beyond to change the way movies are sold.
Digital talent incubator collaboration frameworkDwi Heriyanto
Digital talent incubator collaboration is one of initiatives collaboration from TelkomGroup to synergy Telkom and Telkom Education Foundation (Telkom University, Telkom School, etc).
Applying 'Persuasion, Emotion and Trust' PET Design Theory in the Real WorldNexer Digital
Usability is great but in an age where alternative options are only a click away is it enough? From the outside, you may have designed a shop window to display your products or services in the best possible light but what makes people take that critical step and commit to a purchase? Chris will cover the principles of Persuasion Design, or “Persuasion, Emotion and Trust” as Human Factors International defines PET Theory. They will present some real world examples of how companies are getting it right, and wrong in eCommerce.
GET IN TOUCH WITH SIGMA
This presentation is from Camp Digital, a free, one-day event in Manchester exploring some of the most important and emerging themes in the digital industry. To see more presentations and videos from the day visit: http://campdigital.wearesigma.com/2013/.
Camp Digital was brought to you by Sigma. We are a leading specialist in User Experience consulting and design, information management, and web technologies. We provide research, analysis, design, development and support services, with specific expertise in usability, accessibility, content and document management, websites, intranets and online applications.
If you think we can help you call us on 01625 427718 or email hello@wearesigma.com.
How to growth hack my startup idea tommaso di bartolo slideshareTommaso Di Bartolo
How many of you can embrace the future with confidence when it comes down to getting traction?
Join Tommaso Di Bartolo's Guest Lecture at Stanford, where he provides a framework on how startups can get traction in the age of Snapchat.
Accenture's six-country survey among 180 C-level health executives says adoption of AI is measured, but real.
The survey assessed beliefs about market maturity, practical and clinical challenges to the adoption of AI in healthcare.
Enthusiasm for AI (artificial intelligence) is high among health executives, with people skills the most important implementation success factor.
Sufficient staff training/ expertise is rated the most important success factors for AI implementation (ranked in top three by 73 percent of execs).
Visit https://accntu.re/2T4KuXb to learn more.
How Airlines Can Use Location Intelligence for Split Loyalty Analysis & MoreSkyhook
In this PowerPoint deck, you’ll learn how airlines can benefit from Skyhook’s location intelligence offering.
Airlines can leverage Skyhook’s unparalleled location intelligence for market research and insight into customer behaviors and journeys. Skyhook's airline data provides insights into the behaviors of airline passengers as they move throughout airports, as well as where they go to socialize and shop outside the airport. Additionally, Skyhook’s location data helps airlines with split loyalty management, identifying partnership opportunities, flyer acquisition and look-alike modeling.
Skyhook employs a unique combination of geospatial, temporal and airport data to produce precise classification of flyers by airline. Airlines can use this location data to better understand their target demographic and optimize their locations within airports and terminals.
About Skyhook:
Skyhook is a worldwide leader in location technology and intelligence. Skyhook created and operates the most advanced global first party location network in the world today. Everyday Skyhook powers tens of billions of location requests and location-based context requests around the world. Skyhook is a wholly owned subsidiary of Liberty Broadband Corporation. To learn more about Skyhook, please visit https://www.skyhook.com.
Here are 13 alternative ways to design and display content in presentations versus using bullet points. This will work in PowerPoint and other presentation authoring tools.
5 tools for an awesome presentation-By Samid RazzakMd. Samid Razzak
Forget what you learned in Business schools. Here are 5 tips for an outstanding presentation from a TEDx Speaker. Make sure you remember each points and use it in your next presentation!
Sources: Flickr, Google, Presentation Panda
Every software team writes code, but some teams produce fewer bugs than others. Every software team creates new features, but some teams develop them faster than others. What do high performance teams do differently, and why are team members more focused, satisfied and relaxed? They truly work together. No 10x rockstar programmer can achieve what a well rounded, enthusiastic team can.
Sven examines how the best software teams set and follow goals, integrate new members fast, ensure diversity, monitor and continually improve team health, embrace transparency, use a playbook to guide them through every phase of development and much more. He shares techniques including: bugfix rotations, OKRs, feature buddies, open demos, focus days and many more that help teams and team members to work more effectively together, and produce awesome results.
Worked on real life business problem where due to Covid-19, Airbnb has seen a major decline in revenue. To prepare for the next best steps that Airbnb needs to take as a business, analysis has been done on a dataset consisting of various Airbnb listings in New York.
This analysis served as the basis for the presentation created for the Lead Data Analyst and Data Analysis Managers
Architecting CX Measurement Frameworks and Ensuring CX Metrics are fit for Pu...NUS-ISS
Join us for a deep dive into the art of architecting Customer Experience (CX) measurement frameworks and ensuring that CX metrics are precisely tailored for their intended purpose. In this engaging session, you'll walk away with actionable insights and a tangible plan for refining your measurement strategies. Discover how to craft CX measurement frameworks that align seamlessly with your business objectives, ensuring that your metrics deliver meaningful and robust insights. Whether you're seeking to enhance customer satisfaction, optimise processes, or drive innovation, this session will provide you with potential approaches and practical steps to bolster the effectiveness and relevance of your CX metrics. It's your blueprint for creating a customer-centric roadmap to success.
CX Measurement: How Customer-Obsessed Companies Embrace Journey-Based MetricsPointillist
Customer-obsessed companies are achieving a competitive advantage by taking a journey-based approach to CX measurement. Success requires companies to not only fuse data across the customer journey, but also pick the right metrics, organizational structure, culture, processes and technology.
In this presentation featuring guest speaker and Forrester Principal Analyst, Joana van den Brink-Quintanilha, you'll learn how journey analytics can help you:
-Define and track the right CX metrics for individual touchpoints & entire journeys
-Test journey hypotheses and prioritize resources across journeys
-Link CX metrics to your organization's overall KPIs
The ultimate search of the perfect customer experience By Brian SolisJahia Solutions Group
Are you experienced?
The ultimate search of the perfect customer experience: What is means for brands and how to create them. Presented by Brian Solis.
Brian Solis is a principal analyst at Altimeter Group, a Prophet company. He is also an award-winning author, prominent blogger/writer, and keynote speaker.
A digital analyst, anthropologist, and futurist, Solis has studied and influenced the effects of emerging technology on business, marketing, and culture. His research and his books help executives, and also everyday people, better understand the relationship between the evolution of technology and its impact on business and society and also the role we each play in it. As a result of his work, Solis also helps leading brands, celebrities, and startups develop new digital transformation, culture 2.0, and innovation strategies and that enable businesses to adapt to new connected markets from the inside out.
Best-selling author Lou Carbone will change the way you think about customer experience forever. Hear examples of companies bridging the brand canyon' to create on-going emotional connections with their customers. Understand how successful businesses find and manage experience "clues" and differentiate between brand management and experience management. Learn how to make the dynamic shift from making-and-selling to sensing-and-responding.
Establishing Executive Alignment and Priorities Around Your Company’s Custom...James O'Gara
This is one of several presentations that are part of the Future of the CMO/CXP Executive Education Series -- Hosted by OnMessage.
Establishing Executive Alignment and Priorities Around Your Company’s Customer Experience.
Securing executive alignment and clearly defined priorities
in support of Customer Experience Management is crucial.
Yet, so few companies have a game plan for making this
happen. In most cases customer experience, as a priority
within the business, originates and stagnates within
customer service or call center departments. The initiative
fails to gain traction in other customer-facing areas of
the business. It never receives executive support and
endorsement. As a result, the customer experience never
delivers material business results.
Why is this? For the customer experience to translate into
improved financial performance and become a competitive
advantage, it must be embraced enterprise-wide. It must
be implemented in a cross-functional manner — and, it
has to be a priority for the CEO and the entire C-suite.
View entire presentation.
How to Design a Great Customer Experience with Kerry BodineTalkdeskInc
https://www.talkdesk.com/resources/webinars/
What new ways of thinking and working will help you intentionally create great customer experiences?
Kerry Bodine, customer experience consultant and former VP and principal analyst at Forrester Research, explores how your company can increase loyalty by designing a more customer-centric experience.
Register to learn:
- Why CX is a strategic imperative for leading companies.
- How to visualize customer pain points throughout the customer journey.
- Ways to intentionally create great customer experiences.
BRAND IMPACT ON CUSTOMER EXPERIENCE PRESENTATION BY LEXDENChristopher Brooks
Financial Services Forum presentation highlighting how brand is included (or not) in financial services companies customer experience. With specific examples where branded CX is working and how to ensure brand stays on the agenda.
Kathryn James and Paul Byrom at the AEO Conference 2013Noodle Live
The Holy Grail that is the 'Visitor Experience'. This is a phrase with which we are all quite well acquainted but, what are the truths in providing a truly compelling experience for your show audience. We will explore ideas for effective visitor retention.
Brand experience platform - part of Lexden's Masterclass in FS CXChristopher Brooks
Presentation from Christopher Brooks highlighting the importance of brand in CX to create profitable and sustainable competitive advantage. Part of Lexden's Masterclass in FS CX. Videos of this event available from lexdengroup,com from 16th November 2015.
Exploring The Omnichannel Commerce ExperienceNeedle
Are your competitors beating you in the Omni-channel race?
Many companies worry about creating "New and improved" customer experiences by expanding into channels they know nothing about. Not only can this become a huge money pit, but it can also distract you from the more important race: reaching your target customers.
So You Want A Job in Creative Services:Career Advice from an MBAmcornes
How does an MBA get a job in a creative agency? What role could you play? This was a presentation to a Berkeley MBA class entitled "Design As Strategic Management Issue".
Growing Brand Value in the Customer AgeCAB Studios
CAB attended The Master Inn Holders General Managers Conference last week to present growing brand value in the customer age. For those of you who want to drive growth in the customer age, here's a link to our presentation from the event. Let us know what you think.
Designers aspire to create experiences that people love. To do so requires more than just making products and services usable. In this session, Nadia will question some truths about what makes a great user experience in the fast-changing eCommerce and retail space.
She will discuss why speed and convenience are not always the right answer to a great experience. And share how Everlane, the direct-to-consumer retail brand, is designing a customer experience where technology stays in the background while the customer is in the foreground.
Similar to Customer Experience Masterclass by BrandLove (20)
Future proof your customer experience with 2018 trends innovationChantel Botha
Our needs are fundamentally not changing, but how we meet those needs are radically shifting.
Join this innovation workshop to look at the current consumer trends and how that is changing customer expectations.
Explore in lively group discussions, how businesses can anticipate better, come up with radical innovation before consumers get bored or find another product or service that better meets their needs.
BrandLove will also present their top trends for 2018 that they believe will change how consumers will want experience brands in the future.
This presentation will cover the delights and challenges related to being ina customer experience leadership role. It includes research that was done in South Africa.
Introduction to Customer Journey Mapping (2017)Chantel Botha
Introduction to Customer Journey Mapping. This presentation is part of a 4 part series covering an introduction to Customer Journey Mapping. It also contains sample customer journey maps.
Find more resources and information on www.brandlove.co.za
Email us on hello@brandlove.co.za
Customer Experience Trends for 2017 that will influence how consumers want to...Chantel Botha
What experiences will customers demand from you in future? Lets look at the current trends and speculate about how people will meet their needs in future and how this will impact the design of your brand experience.
View more about what we do on www.brandlove.co.za
Email us hello@brandlove.co.za
Come to our trends workshop!
Trends Innovation Workshop - 14 Feb - Cape Town
http://www.brandlove.co.za/product/customer-experience-cx-trends-2017-beyond/
Trends Innovation Workshop - 16 Feb - Johannesburg
http://www.brandlove.co.za/product/2017-customer-experience-trends-innovation-workshop-johannesburg/
CRAFTING ORGANISATIONAL CULTURE THAT WILL CONTINUE TO INSPIRE AND MOTIVATE PE...Chantel Botha
So often, we find inspiring values and mission and vision statements on the walls of many organizations where people tell you, they only work because they have to. The presentation will cover the elements of an organizational culture that needs to be nurtured and lived and treated as a living organism in order for people to continue to be inspired by it.
THE BENEFITS OF LAUGHTER IN THE WORKPLACEChantel Botha
Laughter Yoga is a unique concept where anyone can laugh for no reason at all, there is no need for jokes or comedy. We practice unconditional laughter. Studies show that the mind & body do not differentiate between real or fake laughter – the benefits are the same. It is part of Mind-Body science. We teach the mind and body to laugh. During a Laughter session we practice laughter as an exercise, followed by laughter meditation (laughter free flow) & finish with a guided relaxation.
“we do not laugh because we are happy, we are happy because we laugh”
Participants will become equipped to incorporate more laughter into their personal and work lives. We will experientially learn the benefits of laughter which include:
• reduced stress
• strengthened immune system
• elevated mood
• less pain (emotional and physical)
• increased connectedness
A happier workplace fosters improved productivity, teamwork, and resilience.
This is a breakthrough laughter delivery system that can enable a person to laugh continuously for 15 to 20 minutes, releasing endorphins, serotonin & dopamine; effectively releasing a “cocktail of happy hormones” into the brain to counter stress hormones of adrenaline & cortisol.
Essentially, a laughter session is a single exercise routine, which reduces physical, mental and emotional stress simultaneously and brings emotional balance.
Some of the personal long lasting effects of a laughter intervention are self-efficacy, team development and increased empathy. A regular practice of Laughter is life-changing: resulting in an increased sense of well being, leading to healthy, motivated and inspired staff.
We teach proven and sustainable lifestyle tools and strategies that release physical and emotional tensions and create positive behavioral change in people, workplaces and communities.
Happy people = Healthy organizations
We establish this Social Covenant and agree that when we are together we will -
Treat each other with Respect, Honesty, Encouragement, Kindness, Friendship, Forgiveness, Dignity, Patience, Mercy, Trust, Empathy, Tact, Love, Value, Grace, Truth, Integrity, and Confidentiality, and will listen and not gossip!
In addition, we will be Non-judgmental, Accountable, Flexible, Courteous, Committed, Productive, Ethical, Open, Slow to Anger, Supportive, Transparent, Clear, and Truthful.
DESIGNING A INTERNAL BRAND THAT INSPIRES EMPLOYEESChantel Botha
Marketing and brand teams so often focus solely on customers. This presentation will share thoughts on internal branding and how one can translate a brand for employees in such a way that it will inspire and motivate them to live the brand and deliver distinctly branded experiences in every interaction with customers.
Lecture for happiness matters symposium 25 4-2016Chantel Botha
This presentation will take you through a theoretical understanding of the work of Eric Berne around transactional analysis and how this understanding can transform you interactions in the workplace as well as your personal life.
Generative Attention: A Tool for Engagement and ConnectionChantel Botha
The Thinking Environments offers individuals a way of transforming interactions. It leads to better communication, problem-solving, greater collaboration & better performance.
Understanding the Neuroscience of Happiness is the first step to leveraging your own and others’ happiness. How does the ancient threat-reward response of the brain and it’s seductive neuro-chemical merry-making, entice us into believing some things make us happy, when they are in fact, saboteurs to long-term well-being?
Learn how to use brain plasticity as a means of achieving emotional, psychological and physiological bliss.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
38. What is your experience essence?
o Not your marketing campaign/promise.
o What is your mantra at 3am about what your
company does …. About what you do?
51. Architecting a journey
true to your brand
page
052
What is the memory you want them to
bank in this moment
What does your customer
expect in this moment?
What will fail their expectation?What emotion do
you want to evoke?
What will exceed their expectations?