The document is a curriculum vitae for Adu Bentim Collins. It outlines his personal details, employment history working as a Relationship Officer at Energy Bank Ghana LTD since 2015, his education including an MSc in Economics from Kwame Nkrumah University of Science and Technology, and computer skills including Microsoft Office, SPSS, and Stata. His objective is an interesting position with a growing company.

1. CURRICULUM VITAE
ADU BENTIM COLLINS
BOX 204, TESHIE
ACCRA
+233579330243
adubentimcollins@yahoo.com
Objective: An interesting position with a growing company
Personal: 18th May, 1989
Ghanaian
Single
Employment: Energy Bank Ghana LTD Accra
Relationship Officer Aug 2015- Date
Job Description: To identify and build customer account relationships
within the market segment of Retail and Commercial Banking
Division (RCBD) in order to enhance the overall growth and
profitability of Energy Bank Ghana. (ENBG)
Duties and Responsibilities
 Sale of products and services.
 Marketing, product development and portfolio management.
 Risk management
 Customer service and relationship management
 Assistance to and cooperation with other colleagues
Energy Bank Ghana LTD Accra
National Service Personnel Sep 2014 – July 2015
Job Description: customer service officer
Duties and Responsibilities
 Introducing of self service delivery channels to customers.
 Resolving of customer queries.
 Responsible for responding to customers enquiries.
 Receiving and processing of customer instructions.
 Responsible for initiating sales.
 Responsible for opening of accounts and performing periodic
reviews on accounts.
 Performing e-zwich transactions.
 Performing call over duties.

2. Holy Trinity School Teshie, Accra
Teacher 2008 - 2009
Job Description: mathematics teacher for the junior high school
department
Education: Kwame Nkrumah University of Science and Technology Kumasi
MSc Economics August 2015 - Date
University for Development Studies Wa
B.A. IDS (Economics and Entrepreneurship 2009 - 2014
Development Option)
St. Augustine's College Cape Coast
W.A.S.S.C.E. 2005 - 2008
Research: Two (2) years of community survey and service in Kanpongyili in
Experience the Central Gonja District of the Northern Region of Ghana.
Quantitative and qualitative research conducted in Wa municipality
in the Upper West Region of Ghana
Computer SPSS, Stata, Internet Orientation, Microsoft Windows Operating
Skills: System, Microsoft word, Microsoft Excel, Microsoft PowerPoint,
Flexcube.
Some Courses: Basic Banking
Attended Documentations
E-Banking and Collections
Customer Acceptance and Identification
Customer Risk Identification
Interest: Listening to music and watching football.
References: Mr. Peter Tehova Mr. Thomas Padi
General Manager Branch Manager
La Community Bank Energy Bank Gh. Ltd.
Ghana Trade Fair Branch
Tel: 233 (0) 266017828 Tel:233 (0) 266017838/242751858
petertehova@yahoo.com ttpadi@yahoo.com

3. Mr. Gerald Ofori
Branch Manager
Scancom Limited
Spintex Branch
Tel: 233 (0) 244300000/244326661
gofori@mtn.com.gh