Sapna Verma is a senior executive at Bharti Airtel with over 8 years of experience in network operations and maintenance. She has experience configuring and maintaining 2G, 3G, 4G and fiber networks. Previously, she worked as an executive engineer at Tata Communications for over 3 years where she managed broadband and WiMAX network operations. She has technical skills in switches, routers, and DSLAMs from various vendors and experience using network management tools. Sapna holds a Bachelor's degree in Electronics and Communication Engineering and a CCNA certification.

1. Curriculum Vitae
SAPNA VERMA
E-mail: sapnasinghece@gmail.com
Contact: 8826897900
OBJECTIVE CAREER
To deliver my best in terms of commitment, leadership, team work, and consistency through
positive attitude and effective work for development of my professional career.
PROFESSIONAL EXPERIENCE
Present Organization: Bharti Airtel Pvt LTD.
Position: Sr.Executive
Work Profile: Network Division, UNOC
Duration: 8 Dec 2011 to till date.
UNOC ENGINEER (Awarded for best performer for the year 2012-13 & 2013-14)
ROLES & RESPONSIBILITIES
 Configuring& Maintaining 3G &LTE (4G) network through Bharti CEN in Chandigarh on Alu,
Kolkata on Hauwai & in Delhi on CEN & SDH media on Cisco, Alu (SCR-4) & SASM.
 Configuring & Maintaining 2G, ABIS, Alter, GBoIP & GBoIP rehoming network through Bharti
CEN in Delhi, Chandigarh & Kolkata on Alu, Cisco & Hauwai switch.
 Configuring & Maintaining 3G network through Bharti CEN in Delhi, Chandigarh & Kolkata on
Alu, Cisco & Hauwai switch.
 Configuring & Maintaining FTTB & FTTH network through Bharti CEN in Delhi, Chandigarh,
Mumbai & Kolkata on Alu, Cisco & Hauwai switch.
 Configuring, Maintenance & up gradation of & VDSL Card etc.
 Routing static IP(s), Dynamic & Static VLAN.
 Configuring VPN customer in the system.
 Configuring service on Cisco router & switch for data network.
 Configuring &Maintaining WIFI-Hotspot network through DSLAM, Bharti CEN & SDH media.
 Provisioning & troubleshooting for video services (IPTV) launched by Bharti Airtel in Delhi/NCR
from a L2 (DSLAM) & L3 (Cisco Router) level perspective.
 Hands-on experience on DSL technologies and day to day operations handling for the different
vendor DSLAMs/MSANs/ ERX/Routing Devices. DSLAMs {Alcatel, Ericsson, UT-Star, EDA 2530,
Nokia Siemens
 Solution implementation for new features to be required by customers in their networks.
 Responsible for maintaining the SLA of customer application forms (CAF) coming to technical.
 Working on Metasolv(M6) application for Migration of Plans & Shifting of Subscribers.
 Alarm Monitoring for Switches/Routers, DSLAM & BRAS using different tools like Ops Manager,
What’s Up Gold, MRTG, NNM & all vendor EMS.
 Generating of Trouble ticket in BMC Remedy Support System, In case of any outage escalating
it to the respective team for Managing the SLA to be as low as possible.

2. Last Organization: Tata Communication Internet service Ltd (VSNL)
Position: Executive Engineer.
Duration: 23 Nov 2007 to 29 Nov 2011
NSS DSLNOC ENGINEER (Awarded for best performer for the year 2009-2010)
ROLES & RESPONSIBILITIES
 Managing operations DSL, Wimax & other N/W equipments at NOC.
 Handling the Broadband NOC (Ericsson and Lucent IP DSLAMs setup) which includes maintenance,
monitoring & troubleshooting configuration of DSLAMs-Ericssion (ECN 320, ESN 108, EDN 312), Lucent
DSLAM (Stringer MS+).
 Managing day to day operations, monitoring, testing and resolving problems.
 Undertaking testing and probing of DSLAMS & coordinating with the service teams raising the dockets if
required.
 Monitoring the MRTG graph & extending technical support to Field Engineers.
 Leading a team of engineers for Acceptance Test(AT) of the DSLAMS sites(ERICSSION, LUCENT
IPDSLAMS)
 Leading a team of Backend Engineers (at NOC) to resolve the problem of Field Engineers for Broadband
connection.
 Providing Backend Support in Wimax Technology
 Coordinating with INOC for BTS issue
 Monitoring the All base Stations
 Handling the provisioning issues of new customers in Wimax.
 Tools used in Working Environment: Public Ethernet Manager(PEM), Telsima NMS, Whatsup Gold and
Remedy.
 Providing Technical Support to DSL & WiMAX customers and Field Engineers
PROFESSIONAL SKILLS
 Switches (Cisco 2900/3500 Series)
 Alu Switches ( SAR/SARC 7750 & SAR 7705)
 Huawai Switches (ATN, CX 600-X2, X3 & XA)
 Juniper Bras.
 DSLAMs {Alcatel, Ericsson, UT-Star, EDA 2530 & Nokia Siemens}
 Knowledge of Routing protocol ISIS, OSPF BGP & Static.
 NMS: What’s Up Gold, Netcool, ALU-AMS, NETMAN4000 NMS, MRTG& SAM.
 TOOLS: BMC Remedy Support System, M6(Metasolve) for DSL Provisioning, AES(Metasolve) for
2G ,3G & 4G Provisioning, I-CRM, Lotus Notes.
TRAINING ATTENDED
 Huawei Switches by Huawei.
 Cisco Switches by Alcatel.
 FTTH & FTTB by Alcatel.
 4G (LTE) site provisioning By Airtel.
 2G provisioning by Airtel.
 Alu Switch & DSLAM By Alcatel.
 SDH, ASON, DWDM by Huawei.

3. EDUCATIONAL DETAILS
 Three Years Diploma in Electronic & Communication Engineering From Meerabai Polytechnic.
 Bachelor of Technology in Electronics & Communication Engineering
From Amity School Of Engineering & Technology.
CERTIFICATION
640-802 Cisco Certified Network Associate(CCNA).
Cisco ID- CSCO11779727
HOBBIES
Cooking, Painting, watching movies etc.
PERSONAL PROFILE
Name : Sapna Verma
Husband Name : Mr. Sukhdev Verma
Sex : Female
Marital Status : Married
Nationality : Indian
Languages known : English & Hindi
Date of Birth : 06-06-1981
Address : FCA-130, Ex-Army Public
School, Patel Chowk, Faridabad
PERSONAL ATTRIBUTES
A self-starter-Initiative, & ability to organize plan &achieve goals. Confident, enthusiastic, good
inter-personal skills, effective team member & excellent client interaction skills.
DECLARATION
I hereby declare that the above-mentioned information is correct up to best of my Knowledge
and I bear the responsibility for the correctness of the above-mentioned particulars.
Date: __________