SlideShare a Scribd company logo
CULTURAL/SPIRITUALCULTURAL/SPIRITUAL
PRESENTATIONPRESENTATION
Sheryl Super RNSheryl Super RN
Metropolitan State University of DenverMetropolitan State University of Denver
RN to BSN Role Transition, Nursing 3800RN to BSN Role Transition, Nursing 3800
Fall 2012Fall 2012
INTRODUCTIONINTRODUCTION
• Appalachians
• 27 million people
• Overlooked as an American ethnic minority
• Not awarded the status of a federally defined
ethnic/minority group
• Poverty rate is 15.3%
CULTURAL CHARACTORISTICSCULTURAL CHARACTORISTICS
• Independence
• Ethic of Neutrality
• Familism
• Personalism
INDEPENDENCEINDEPENDENCE
• Personal space
• Solitude
• Live in the moment, are not concerned
with exact times
• Unhurried adaptive patterns
• Focus on being, rather than doing
ETHIC OF NEUTRALITYETHIC OF NEUTRALITY
• Avoid assertiveness and aggression
• Mind their own business
• Avoid domineering behavior
• Seek agreement and avoid arguments
FAMILISMFAMILISM
• A sense of family, nuclear and extended
• A love of the land
• Rarely move more than 30 miles from family
• Patriarchal, but mothers and grandmothers
make health care decisions
• Children have a sense of belonging
• Elders are respected and pass on cultural values
PERSONALISMPERSONALISM
• Person focused
• Trust with outsiders must be established
• Interpersonal relationships are more
important than individual accomplishments
ETHNIC BACKGROUNDETHNIC BACKGROUND
• Settlers from northern Europe
• 1% Native American
• 8% African American
• Recent increase in African American and
Hispanic population
NURSING INTERVENTIONNURSING INTERVENTION
• Take time to “sit and talk a spell”, establish trust
• Direct eye contact is rude or aggressive
• Allow personal space
• Solicit advice from family members, and
incorporate into plan of care
• Use a direct approach, offering the facts
NURSING INTERVENTIONNURSING INTERVENTION
• Family education
• Promote collaboration
• Avoid confrontation
• Make use of healthcare and church
partnerships
BARRIERS TO CAREBARRIERS TO CARE
• Lack of heath care resources
• Lack of education
• Lack of telephones/reception
• Lack of transportation
HIGH RISK BEHAVIORSHIGH RISK BEHAVIORS
• High fat, high carbohydrate diets
• High rate of tobacco use
• Lack of regular exercise
• Low rate of seat belt use
• Poor oral health
COMMON HEALTH PROBLEMSCOMMON HEALTH PROBLEMS
• Black lung disease
• Brown lung disease
• Hearing loss
• Traumatic injuries
• Coronary artery disease
• Heart disease and
• Cancer
• High infant mortality rate
HEALTH BELIEFSHEALTH BELIEFS
• High Blood and Low Blood indicate blood
viscosity and blood volume
• Nerves indicate distress, anxiety, sleeping
disorders
• Running off indicates diarrhea
• Sweet Blood and Sugar Blood indicate diabetes
HEALTH PRACTICESHEALTH PRACTICES
• Folk healers and Granny healers
• Herbal medicine
• Personal responsibility for health (diabetes is
caused by eating sweets)
• Many do not believe in illness prevention
• Manage illness well, adaptive acceptance
NURSING INTERVENTIONNURSING INTERVENTION
• Encourage healing folk remedies
• Encourage taking personal responsibility
for health
• Educate illness prevention and offer health
screenings
NURSING INTERVENTIONNURSING INTERVENTION
• Patients become interdependent during
illness
• Family surrounds the patient and provides
care. Family stays in close proximity.
• Educate the family and enlist their help
SPIRITUALITYSPIRITUALITY
• Local nondenominational churches
• Believe in the authority of the Bible
• Prayer requests concerning health
• Anointing for health
• Church/healthcare partnerships
QUALITY AND SAFETYQUALITY AND SAFETY
EDUCATIONEDUCATION
• Establish trust with the patient and family
• Listen to the patient and family and
identify their concerns
• Educate the patient and family, speaking
in clear terms
• Encourage them to be part of the
healthcare team and ask for feedback
PROFESSIONAL VALUESPROFESSIONAL VALUES
• Be aware of my own personal values and
understand they are not better than
others, just my own
• Be considerate and respectful of values
that differ from my own
• Respect cultural values
• Respect societal values
• Practice culturally appropriate and
competent nursing care
REFERENCESREFERENCES
• Chitty, Kay Kittrell and Black, Beth Perry
(2011). Professional nursing Concepts &
challenges. Maryland Heights, Missouri:
Saunders Elsevier.
• http://www.ffne.org/file_library/Integratring
_QSEN_concepts_Sim_conf_HO.pdf
CULTURAL POWER POINT 2012
CULTURAL POWER POINT 2012

More Related Content

What's hot

Mental Health and Aging
Mental Health and AgingMental Health and Aging
Mental Health and Aging
Griswold Home Care
 
10 HUS 133 Mental Disorders
10 HUS 133   Mental Disorders10 HUS 133   Mental Disorders
10 HUS 133 Mental DisordersDon Thompson
 
Overview of Geriatrics
Overview of GeriatricsOverview of Geriatrics
Overview of Geriatrics
Jacey Mitchell
 
African-American Culture 2013
African-American Culture 2013African-American Culture 2013
African-American Culture 2013tamieka24
 
Mental health research
Mental health research Mental health research
Mental health research
Cesscablog
 
Lecture 4 Schizophrenia Disorders
Lecture 4 Schizophrenia DisordersLecture 4 Schizophrenia Disorders
Lecture 4 Schizophrenia DisordersMiami Dade
 
Schizophernia ( sahrish darjat)
Schizophernia ( sahrish darjat)Schizophernia ( sahrish darjat)
Schizophernia ( sahrish darjat)
Sahrish Darjat
 
Child abuse
Child abuseChild abuse
Child abuse
asmaa1996
 
Factors affecting assessment results
Factors affecting assessment resultsFactors affecting assessment results
Factors affecting assessment resultsJudy Rensburg
 
Death and dying
Death and dyingDeath and dying
Death and dying
Unique Hosptal and SON
 
Schizophrenia Presentation
Schizophrenia PresentationSchizophrenia Presentation
Schizophrenia PresentationMichael Dunbar
 
Schizophrenia
SchizophreniaSchizophrenia
Schizophrenia
Nilima Shah
 
Pregnancy and abortion
Pregnancy and abortionPregnancy and abortion
Pregnancy and abortion
Farhan Apurbo
 
The Parkinson Council: Touching a Life Every Day
The Parkinson Council: Touching a Life Every DayThe Parkinson Council: Touching a Life Every Day
The Parkinson Council: Touching a Life Every Day
The Parkinson Council
 

What's hot (20)

Mental Health and Aging
Mental Health and AgingMental Health and Aging
Mental Health and Aging
 
10 HUS 133 Mental Disorders
10 HUS 133   Mental Disorders10 HUS 133   Mental Disorders
10 HUS 133 Mental Disorders
 
Overview of Geriatrics
Overview of GeriatricsOverview of Geriatrics
Overview of Geriatrics
 
African-American Culture 2013
African-American Culture 2013African-American Culture 2013
African-American Culture 2013
 
Mental health research
Mental health research Mental health research
Mental health research
 
Geriatrics ppt
Geriatrics pptGeriatrics ppt
Geriatrics ppt
 
Nepali
NepaliNepali
Nepali
 
Lecture 4 Schizophrenia Disorders
Lecture 4 Schizophrenia DisordersLecture 4 Schizophrenia Disorders
Lecture 4 Schizophrenia Disorders
 
Schizophernia ( sahrish darjat)
Schizophernia ( sahrish darjat)Schizophernia ( sahrish darjat)
Schizophernia ( sahrish darjat)
 
GPH Presentation 3%2F12
GPH Presentation 3%2F12GPH Presentation 3%2F12
GPH Presentation 3%2F12
 
Child abuse
Child abuseChild abuse
Child abuse
 
Factors affecting assessment results
Factors affecting assessment resultsFactors affecting assessment results
Factors affecting assessment results
 
Death and dying
Death and dyingDeath and dying
Death and dying
 
Schizophrenia Presentation
Schizophrenia PresentationSchizophrenia Presentation
Schizophrenia Presentation
 
Schizophrenia
SchizophreniaSchizophrenia
Schizophrenia
 
Communication
CommunicationCommunication
Communication
 
Culture shock
Culture shockCulture shock
Culture shock
 
Schizophrenia
SchizophreniaSchizophrenia
Schizophrenia
 
Pregnancy and abortion
Pregnancy and abortionPregnancy and abortion
Pregnancy and abortion
 
The Parkinson Council: Touching a Life Every Day
The Parkinson Council: Touching a Life Every DayThe Parkinson Council: Touching a Life Every Day
The Parkinson Council: Touching a Life Every Day
 

Viewers also liked

AABB - Improving Methods for Matching Single Donor Platelet Production -blue
AABB - Improving Methods for Matching Single Donor Platelet Production -blueAABB - Improving Methods for Matching Single Donor Platelet Production -blue
AABB - Improving Methods for Matching Single Donor Platelet Production -blueTracy Mallios
 
Directed research final
Directed research finalDirected research final
Directed research finalraymancini
 
ISQS 4385 ASSIGNMENT - 6
ISQS 4385 ASSIGNMENT - 6ISQS 4385 ASSIGNMENT - 6
ISQS 4385 ASSIGNMENT - 6Michael Punzo
 
Les femmes les plus importantes
Les femmes les plus importantesLes femmes les plus importantes
Les femmes les plus importantes
nivolasy
 
Trabajo final gerencia domus extend
Trabajo final  gerencia domus extendTrabajo final  gerencia domus extend
Trabajo final gerencia domus extend
yaninaaguirre22
 
(2)petite histoire de la condition feminine
(2)petite histoire de la condition feminine(2)petite histoire de la condition feminine
(2)petite histoire de la condition feminine
nivolasy
 
See & treat prog dr. sharda jain
See & treat prog  dr. sharda jainSee & treat prog  dr. sharda jain
See & treat prog dr. sharda jainLifecare Centre
 
Alsace
AlsaceAlsace
Alsace
nivolasy
 
Ontario
OntarioOntario
Ontario
nivolasy
 
12 misstag som sänker det personliga brevet och så undviker du dom
12 misstag som sänker det personliga brevet och så undviker du dom12 misstag som sänker det personliga brevet och så undviker du dom
12 misstag som sänker det personliga brevet och så undviker du dom
Torbjörn Sandblad
 
Top 13 reasons of increasing sexual
Top 13 reasons of increasing sexualTop 13 reasons of increasing sexual
Top 13 reasons of increasing sexualLifecare Centre
 
L'argot
L'argotL'argot
L'argot
nivolasy
 
Colposcopy Today Practical Approach !! Dr. Sharda Jain , Dr. Jyoti Agarwal dr...
Colposcopy Today Practical Approach !! Dr. Sharda Jain , Dr. Jyoti Agarwal dr...Colposcopy Today Practical Approach !! Dr. Sharda Jain , Dr. Jyoti Agarwal dr...
Colposcopy Today Practical Approach !! Dr. Sharda Jain , Dr. Jyoti Agarwal dr...Lifecare Centre
 
Blood & Blood Products Transfusion
Blood & Blood Products TransfusionBlood & Blood Products Transfusion
Blood & Blood Products Transfusion
limgengyan
 
Puentes madera
Puentes maderaPuentes madera
Puentes madera
Ana Campelos
 

Viewers also liked (18)

AABB - Improving Methods for Matching Single Donor Platelet Production -blue
AABB - Improving Methods for Matching Single Donor Platelet Production -blueAABB - Improving Methods for Matching Single Donor Platelet Production -blue
AABB - Improving Methods for Matching Single Donor Platelet Production -blue
 
Directed research final
Directed research finalDirected research final
Directed research final
 
ISQS 4385 ASSIGNMENT - 6
ISQS 4385 ASSIGNMENT - 6ISQS 4385 ASSIGNMENT - 6
ISQS 4385 ASSIGNMENT - 6
 
Hareesh updated CV
Hareesh updated CVHareesh updated CV
Hareesh updated CV
 
Rs
RsRs
Rs
 
Les femmes les plus importantes
Les femmes les plus importantesLes femmes les plus importantes
Les femmes les plus importantes
 
Trabajo final gerencia domus extend
Trabajo final  gerencia domus extendTrabajo final  gerencia domus extend
Trabajo final gerencia domus extend
 
(2)petite histoire de la condition feminine
(2)petite histoire de la condition feminine(2)petite histoire de la condition feminine
(2)petite histoire de la condition feminine
 
See & treat prog dr. sharda jain
See & treat prog  dr. sharda jainSee & treat prog  dr. sharda jain
See & treat prog dr. sharda jain
 
Alsace
AlsaceAlsace
Alsace
 
Ontario
OntarioOntario
Ontario
 
crops ppt
crops pptcrops ppt
crops ppt
 
12 misstag som sänker det personliga brevet och så undviker du dom
12 misstag som sänker det personliga brevet och så undviker du dom12 misstag som sänker det personliga brevet och så undviker du dom
12 misstag som sänker det personliga brevet och så undviker du dom
 
Top 13 reasons of increasing sexual
Top 13 reasons of increasing sexualTop 13 reasons of increasing sexual
Top 13 reasons of increasing sexual
 
L'argot
L'argotL'argot
L'argot
 
Colposcopy Today Practical Approach !! Dr. Sharda Jain , Dr. Jyoti Agarwal dr...
Colposcopy Today Practical Approach !! Dr. Sharda Jain , Dr. Jyoti Agarwal dr...Colposcopy Today Practical Approach !! Dr. Sharda Jain , Dr. Jyoti Agarwal dr...
Colposcopy Today Practical Approach !! Dr. Sharda Jain , Dr. Jyoti Agarwal dr...
 
Blood & Blood Products Transfusion
Blood & Blood Products TransfusionBlood & Blood Products Transfusion
Blood & Blood Products Transfusion
 
Puentes madera
Puentes maderaPuentes madera
Puentes madera
 

Similar to CULTURAL POWER POINT 2012

Recognising Dying in Older Persons Care (Presentation from Dublin Community H...
Recognising Dying in Older Persons Care (Presentation from Dublin Community H...Recognising Dying in Older Persons Care (Presentation from Dublin Community H...
Recognising Dying in Older Persons Care (Presentation from Dublin Community H...
Irish Hospice Foundation
 
Social aspects of_aging
Social aspects of_agingSocial aspects of_aging
Social aspects of_aging
brian kieth gonzales
 
END-OF-LIFE-CARE (1).pptx
END-OF-LIFE-CARE (1).pptxEND-OF-LIFE-CARE (1).pptx
END-OF-LIFE-CARE (1).pptx
BarbieBalunsat
 
Native American Family Nursing Care Plan
Native American Family Nursing Care PlanNative American Family Nursing Care Plan
Native American Family Nursing Care Plan
Elaine Liebenbaum
 
Impact of Socio-Cultural Factors and Family on Health and Disease.pptx
Impact of Socio-Cultural Factors and Family on Health and Disease.pptxImpact of Socio-Cultural Factors and Family on Health and Disease.pptx
Impact of Socio-Cultural Factors and Family on Health and Disease.pptx
IsaacLalrawngbawla1
 
Chapter 4 PowerPoint
Chapter 4 PowerPointChapter 4 PowerPoint
Chapter 4 PowerPoint
KatieHenkel1
 
Hanipsych, biology of eating disorder
Hanipsych, biology of eating disorderHanipsych, biology of eating disorder
Hanipsych, biology of eating disorderHani Hamed
 
Cultural competence sept 12 2012
Cultural competence sept 12 2012Cultural competence sept 12 2012
Cultural competence sept 12 2012Mary Shah
 
Adol emergencies
Adol emergenciesAdol emergencies
Adol emergencies
Nishant Srivastava
 
ATTITUDE, PREJUDICE AND STIGMA.pptx
ATTITUDE, PREJUDICE AND STIGMA.pptxATTITUDE, PREJUDICE AND STIGMA.pptx
ATTITUDE, PREJUDICE AND STIGMA.pptx
RamavathKrishnaNaik
 
Cult Comp Diabetes Ed Final
Cult Comp Diabetes Ed FinalCult Comp Diabetes Ed Final
Cult Comp Diabetes Ed FinalMary Shah
 
Social and Transcultural Psychiatry
Social and Transcultural PsychiatrySocial and Transcultural Psychiatry
Social and Transcultural Psychiatry
donthuraj
 
Care Across Cultures: Communicating About Serious Illness
Care Across Cultures: Communicating About Serious IllnessCare Across Cultures: Communicating About Serious Illness
Care Across Cultures: Communicating About Serious Illness
Andi Chatburn, DO, MA
 
Anorexia Nervosa by Dr. Aryan
Anorexia Nervosa by Dr. AryanAnorexia Nervosa by Dr. Aryan
Anorexia Nervosa by Dr. Aryan
Dr. Aryan (Anish Dhakal)
 
Health Literacy
Health Literacy Health Literacy
Health Literacy
Sally James
 
Social Psychology 2_Social side of sex
Social Psychology 2_Social side of sexSocial Psychology 2_Social side of sex
Social Psychology 2_Social side of sexKumari K. Karandawala
 

Similar to CULTURAL POWER POINT 2012 (20)

Recognising Dying in Older Persons Care (Presentation from Dublin Community H...
Recognising Dying in Older Persons Care (Presentation from Dublin Community H...Recognising Dying in Older Persons Care (Presentation from Dublin Community H...
Recognising Dying in Older Persons Care (Presentation from Dublin Community H...
 
Chapter 11 MCH pp
Chapter 11 MCH ppChapter 11 MCH pp
Chapter 11 MCH pp
 
Social aspects of_aging
Social aspects of_agingSocial aspects of_aging
Social aspects of_aging
 
END-OF-LIFE-CARE (1).pptx
END-OF-LIFE-CARE (1).pptxEND-OF-LIFE-CARE (1).pptx
END-OF-LIFE-CARE (1).pptx
 
Native American Family Nursing Care Plan
Native American Family Nursing Care PlanNative American Family Nursing Care Plan
Native American Family Nursing Care Plan
 
Impact of Socio-Cultural Factors and Family on Health and Disease.pptx
Impact of Socio-Cultural Factors and Family on Health and Disease.pptxImpact of Socio-Cultural Factors and Family on Health and Disease.pptx
Impact of Socio-Cultural Factors and Family on Health and Disease.pptx
 
Chapter 4 PowerPoint
Chapter 4 PowerPointChapter 4 PowerPoint
Chapter 4 PowerPoint
 
Hanipsych, biology of eating disorder
Hanipsych, biology of eating disorderHanipsych, biology of eating disorder
Hanipsych, biology of eating disorder
 
SociologyExchange.co.uk Shared Resource
SociologyExchange.co.uk Shared ResourceSociologyExchange.co.uk Shared Resource
SociologyExchange.co.uk Shared Resource
 
Cultural competence sept 12 2012
Cultural competence sept 12 2012Cultural competence sept 12 2012
Cultural competence sept 12 2012
 
Rbkc the challenge of diversity
Rbkc   the challenge of diversityRbkc   the challenge of diversity
Rbkc the challenge of diversity
 
Adol emergencies
Adol emergenciesAdol emergencies
Adol emergencies
 
ATTITUDE, PREJUDICE AND STIGMA.pptx
ATTITUDE, PREJUDICE AND STIGMA.pptxATTITUDE, PREJUDICE AND STIGMA.pptx
ATTITUDE, PREJUDICE AND STIGMA.pptx
 
Cult Comp Diabetes Ed Final
Cult Comp Diabetes Ed FinalCult Comp Diabetes Ed Final
Cult Comp Diabetes Ed Final
 
Social and Transcultural Psychiatry
Social and Transcultural PsychiatrySocial and Transcultural Psychiatry
Social and Transcultural Psychiatry
 
Care Across Cultures: Communicating About Serious Illness
Care Across Cultures: Communicating About Serious IllnessCare Across Cultures: Communicating About Serious Illness
Care Across Cultures: Communicating About Serious Illness
 
Anorexia Nervosa by Dr. Aryan
Anorexia Nervosa by Dr. AryanAnorexia Nervosa by Dr. Aryan
Anorexia Nervosa by Dr. Aryan
 
Health Literacy
Health Literacy Health Literacy
Health Literacy
 
Sudanese
SudaneseSudanese
Sudanese
 
Social Psychology 2_Social side of sex
Social Psychology 2_Social side of sexSocial Psychology 2_Social side of sex
Social Psychology 2_Social side of sex
 

CULTURAL POWER POINT 2012

  • 1. CULTURAL/SPIRITUALCULTURAL/SPIRITUAL PRESENTATIONPRESENTATION Sheryl Super RNSheryl Super RN Metropolitan State University of DenverMetropolitan State University of Denver RN to BSN Role Transition, Nursing 3800RN to BSN Role Transition, Nursing 3800 Fall 2012Fall 2012
  • 2. INTRODUCTIONINTRODUCTION • Appalachians • 27 million people • Overlooked as an American ethnic minority • Not awarded the status of a federally defined ethnic/minority group • Poverty rate is 15.3%
  • 3. CULTURAL CHARACTORISTICSCULTURAL CHARACTORISTICS • Independence • Ethic of Neutrality • Familism • Personalism
  • 4. INDEPENDENCEINDEPENDENCE • Personal space • Solitude • Live in the moment, are not concerned with exact times • Unhurried adaptive patterns • Focus on being, rather than doing
  • 5. ETHIC OF NEUTRALITYETHIC OF NEUTRALITY • Avoid assertiveness and aggression • Mind their own business • Avoid domineering behavior • Seek agreement and avoid arguments
  • 6. FAMILISMFAMILISM • A sense of family, nuclear and extended • A love of the land • Rarely move more than 30 miles from family • Patriarchal, but mothers and grandmothers make health care decisions • Children have a sense of belonging • Elders are respected and pass on cultural values
  • 7. PERSONALISMPERSONALISM • Person focused • Trust with outsiders must be established • Interpersonal relationships are more important than individual accomplishments
  • 8. ETHNIC BACKGROUNDETHNIC BACKGROUND • Settlers from northern Europe • 1% Native American • 8% African American • Recent increase in African American and Hispanic population
  • 9. NURSING INTERVENTIONNURSING INTERVENTION • Take time to “sit and talk a spell”, establish trust • Direct eye contact is rude or aggressive • Allow personal space • Solicit advice from family members, and incorporate into plan of care • Use a direct approach, offering the facts
  • 10. NURSING INTERVENTIONNURSING INTERVENTION • Family education • Promote collaboration • Avoid confrontation • Make use of healthcare and church partnerships
  • 11. BARRIERS TO CAREBARRIERS TO CARE • Lack of heath care resources • Lack of education • Lack of telephones/reception • Lack of transportation
  • 12. HIGH RISK BEHAVIORSHIGH RISK BEHAVIORS • High fat, high carbohydrate diets • High rate of tobacco use • Lack of regular exercise • Low rate of seat belt use • Poor oral health
  • 13. COMMON HEALTH PROBLEMSCOMMON HEALTH PROBLEMS • Black lung disease • Brown lung disease • Hearing loss • Traumatic injuries • Coronary artery disease • Heart disease and • Cancer • High infant mortality rate
  • 14. HEALTH BELIEFSHEALTH BELIEFS • High Blood and Low Blood indicate blood viscosity and blood volume • Nerves indicate distress, anxiety, sleeping disorders • Running off indicates diarrhea • Sweet Blood and Sugar Blood indicate diabetes
  • 15. HEALTH PRACTICESHEALTH PRACTICES • Folk healers and Granny healers • Herbal medicine • Personal responsibility for health (diabetes is caused by eating sweets) • Many do not believe in illness prevention • Manage illness well, adaptive acceptance
  • 16. NURSING INTERVENTIONNURSING INTERVENTION • Encourage healing folk remedies • Encourage taking personal responsibility for health • Educate illness prevention and offer health screenings
  • 17. NURSING INTERVENTIONNURSING INTERVENTION • Patients become interdependent during illness • Family surrounds the patient and provides care. Family stays in close proximity. • Educate the family and enlist their help
  • 18. SPIRITUALITYSPIRITUALITY • Local nondenominational churches • Believe in the authority of the Bible • Prayer requests concerning health • Anointing for health • Church/healthcare partnerships
  • 19. QUALITY AND SAFETYQUALITY AND SAFETY EDUCATIONEDUCATION • Establish trust with the patient and family • Listen to the patient and family and identify their concerns • Educate the patient and family, speaking in clear terms • Encourage them to be part of the healthcare team and ask for feedback
  • 20. PROFESSIONAL VALUESPROFESSIONAL VALUES • Be aware of my own personal values and understand they are not better than others, just my own • Be considerate and respectful of values that differ from my own • Respect cultural values • Respect societal values • Practice culturally appropriate and competent nursing care
  • 21. REFERENCESREFERENCES • Chitty, Kay Kittrell and Black, Beth Perry (2011). Professional nursing Concepts & challenges. Maryland Heights, Missouri: Saunders Elsevier. • http://www.ffne.org/file_library/Integratring _QSEN_concepts_Sim_conf_HO.pdf