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NEW INSIGHTS FOR BRINGING CROWDS INTO CROWDFUNDING :: ::
                                           www.crowdnavigator.com :: ::
                                                  @crowdnavigator :: ::




Master Thesis
Media Management 2012
                           KTH Royal Institute of Technology   Stockholm School of Economics
Table of Contents ::



    1. Executive Summary
    2. Research Introduction
    3. Crowdfunding
    4. Competitor Analysis
    5. Industry Analysis
    6. Technology
    7. Conclusion




2
:: :: Executive Summary :: ::
Executive Summary ::



       Concepts like group-buying and crowdfunding have ensured a fundamental power
        shift to the crowds. Crowdfunding in particular, by being listed among 10 Emerging
        technologies for 2012 by MIT Technology Review is a sign of technologists taking
        note. While US President Barack Obama's signing of the JOBS Act, conveniently
        known as the crowdfunding bill, is a sign of economists and policy-makers too
        taking note.

       The research explores the technology further through a website developed, called
        "Crowd Navigator - First Crowdfunding Matchmaking Cross-Platform Site", in order
        explore and share aggregated crowdfunding information from a multitude of
        crowdfunding websites and with the involvement of industry experts.

       The thesis seeks to answer the fundamental question on crowdfunding - What steps
        can bring crowdfunding to the masses? - as the crowdfunding audience is yet to
        reach the levels of popular social media websites.

       The recommendation include three aspects to be pursued by crowdfunding players,
        namely "educate", "engage" and "entertain" users in order to amplify the impact, as
        big as Facebook, viral videos and World of Warcraft (WoW) kind of gaming traction.
        The framework also suggests extending online activities in a fun and purposeful
        way offline – through the concept of "Gamification".



4
:: :: Research Introduction :: ::
Research Question ::




     What steps can bring crowdfunding to the masses?



        Sub-questions:

         What drives users to be part of crowdfunding?

         What do crowdfunding companies offer?

         How do social media platforms impact crowdfunding?

         What are the emerging trends in crowdfunding?




6
Research Methodology ::

     Iterative model: Research process flow




         Active
                                 Concrete
    experimentation -
                                experience:
       looking for
                              data, transcripts
    patterns, test for
                                 and notes
           fit




                               Familiarization
                               with data; time
    Extraction of key
                                on reflection;
        concepts
                                reordering of
                                     data


                                                  Source: Emerald Insights

7
Research Methodology ::

        Research Steps: Main elements in research




                                                     Results
                                       Active-case   Synthesis
                                       Evaluation
                           Empirical
                           Analysis

                 Company
                 Review

    Literature
    Study




8
:: :: Crowdfunding :: ::
Definition ::

     “Financial contributions from online investors, sponsors or donors to fund
     for-profit or non-profit initiatives or enterprises. Crowdfunding is an
     approach to raising capital for new projects and businesses by soliciting
     contributions from a large number of stakeholders following three types of
     crowdfunding models: (1) Donations, Philanthropy and Sponsorship where
     there is no expected financial return, (2) Lending and (3) Investment in
     exchange for equity, profit or revenue sharing”
     (crowdsourcing.org)



     “Crowdfunding describes the collective cooperation, attention and trust of
     people who network and pool their money and other resources together,
     usually via the Internet, to support efforts initiated by other people or
     organizations”
     (Crowdfunding Law & Legal Definition US / Wikipedia)



     “Crowdfunding enables people to invest and contribute monetarily in
     various denominations to projects they wish to support. Crowdfunding is
     normally done via an online tool or platform”
     (Vinay Dora Kandiyanallur)


10
Funding Categories ::


      “Borrow” Crowdfunding – funders‟ microfinance projects in return for a
       small interest on the amount. E.g. Kiva, LendingClub


      “Click” or social button Crowdfunding – funders pay websites, blogs,
       videos, etc, through a social button added to the page. E.g. Flattr,
       Kachingle


      “Donation” Crowdfunding – funders pledge money in return for goodies
       or just goodwill. E.g. Kickstarter, Indiegogo


      “Equity” Crowdfunding – funders are offered equity stake in the
       company in return for capital. E.g. GrowVC, Crowdcube




11
Category Cases ::




                   Borrow                                   Click

       Dairy farmer from Kenya takes a      Funds for whistleblower site Wikileaks
     second loan from Kiva to support his    has been contributed through Flattr
              business in Kenya.                       by 4217 people.



                                    Category cases



                    Equity                                 Donate

     Bubble & Balm, a consumer product      Pebble E-Paper Watch, a customizable
     company into fair-trade handmade        watch that can run apps for sports &
     soaps raised £74K for 15% equity in     fitness, received over $10mln, with
                the company.                     donations linked to rewards.




12
:: :: Competitor Analysis :: ::
Cooperation ::




     “It is through cooperation, rather than conflict,
     that your greatest successes will be derived.”
                                                Ralph Charell




14
:: :: Industry Analysis :: ::
Case I - Understanding the Target Audience ::


      Peer influence has major role in youth endorsing crowdfunding projects
      75.6% of people do not fund for purely financial return
        (Ralph Wingerden, Jessica Ryan)
      Funders value being portrayed as altruistic, empathetic, socially
       responsible, agreeable, or influential person
        (Roanne van Leijden)
      Audience looking for clearer expectation of benefits, and instant
       gratification in interactions [sic]
        (Willi Schroll)
      Niche users like science researchers, explore crowdfunding to further
       connect with people directly, and educate them of their work [sic]
        (Riccardo Guidi)




        Result: Dichotomy between intrinsic and extrinsic influences on audience




16
Case II - Sense-Making of Service Offerings ::




      Most crowdfunding companies offer “donate” funding model, but with
       new regulation changes some offerings include “equity” funding option
      Majority of successfully-funded crowdfunding project are creative
       projects, however segments like charity and technology startups are
       catching up
      There are critical differences in business models of even those
       companies with similar categories
      Most crowdfunding companies take a small percentage, of the total
       amount funded for the project


        (…contd.)




17
Case II - Sense-Making of Service Offerings ::
     Matrix indicates more companies in the „Donation‟ category




                                                                  Sample size: 50 companies


     Result: Crowdfunding offerings are undergoing a transition
18
Case III - Social Media Communication Review ::


      Facebook outreach is not as effective for receiving funds as a personal
       touch via email, phone-call, etc [sic]
        (Karl Lindqvist)
      Facebook Likes & Twitter Retweets cannot be an indicator for actual
       site usage popularity, especially for more complex funding marketplace
        [sic]
        (Markus Lampinen)
      For niche crowdfunding websites, plan to extend beyond online
       channels, leverage national TV for instance [sic]
        (Colin Mutchler)
      Expert online networkers, technology analysts and crowdfunding
       project-owners have more positive view of social media‟s impact


        (…contd.)




19
Case III - Social Media Communication Review ::

     Conversion based on social media traction for „SciFund Challenge 2011‟




            Result: Perception of social media‟s impact on crowdfunding varies.


                                                                          Source: SciFund Challenge 2011

20
Case IV - Industry Trends Influencing Crowdfunding ::


      More segments of people can be added, those like startups looking for
       early-stage recruits, incubators, universities, bootcamps, angel
       networks, followers of new innovations and trends like journalists [sic]
        (Markus Lampinen)
      Value through better quality and sorting of video content [sic]
        (Colin Mutchler)
      Exponential growth in knowledge-building and sharing [sic]
        (Bert-Ola Bergstrand)
      Exciting stories of self-expression
      Extending online activities in a fun and purposeful way offline [sic]
        (Willi Schroll)




             Result: Non-linear Trendspotting for future of crowdfunding.




21
Forces of Change ::



                     •   US JOBS Act, easier for small businesses to attract big investors
        Political    •   Complexities in regulatory bodies in other blocks (EU for example)
                     •   More lobbying needed in EU & other emerging world markets
                     •   US policy decisions, like JOBS Act, followed closely by many nations


                     •   Funding landscape- players in “Donate” to move into “Equity” model
      Economical     •   Economic crisis leading to innovative solutions for job creation globally
                     •   Alternative funding for ventures as banks become risk-averse




                     •   Larger acceptance towards online payment mechanisms
         Social      •   BRIC & Indonesia to have 1.2bn internet users by 2015, double of 2010
                     •   Increase social content engagement & interaction




                     •   Mobile internet usage to overtake desktop internet usage in 2014
     Technological   •   Integration of apps with new secure payment & transactional systems
                     •   Rise in disruptive technologies & web solutions companies




22
Balance of Power ::




               New Entrants                                  Project-owners (Supplier)
      Low time & cost to enter industry                      Medium number of projects
     Medium expertize, can learn quickly                        Small size of projects
       High efforts to build reputation                      High project differentiation
        Low technology protection                            "Low project-owner power"
               "Easy to enter"


                                            Rivalry
                                      Low switching costs
                                     Medium-high variations
                                      Low customer loyalty
                                    "High competitive rivalry"


                Substitutes                                      Investors (Buyer)
           Medium cost of change                              High number of investors
       Medium cross-product services                         Low investors buying value
      High specialized industry offering                     Medium ability to substitute
        Low technological difference                           “Some investor power”
            "Some substitution"




23
:: :: Technology :: ::
The Mobile Revolution ::



                   •   Moving from desktops and laptops to smartphones is a challenge
      Changes      •   Responsive Web Design is used for different screen sizes
                   •   Web sites must conform to both touch and non-touch screens



                   •   Smartphone users are more eager to find content fast
       Mobile      •   Apps must be functional, simple and elegant
                   •   Multiplatform usage is preferable



                   •   Interaction and sharing is the new deal
       Social      •   Learning from the customer is crucial
                   •   Social Networks are crucial for information spread



                   •   Users and developers still keep one foot on the non-mobile world
     Traditional   •   A site must also work on a traditional desktop with mouse
                   •   Most users do not appreciate changes that seem to occur very fast




25
The Live Site Experiment ::

            Crowd Navigator
                      Blogging with Wordpress
                      Social media interaction
                      Responsive Web Design
                      Cross-platform coding with HTML & JavaScript


     Smartphone look                                            PC browser look




26

26
:: :: Conclusion :: ::
Crowdfunding For The Masses ::


      Simplify information to educate the masses
      Engage users across popular social media channels
      Entertain audiences to increase user traction




                                     EDUCATE
                          ENGAGE




                                ENTERTAIN




                              CROWDFUNDING
                              FOR THE MASSES


28
Bibliography ::




        Interviews:
             Markus Lampinen – Co-founder, Grow VC
             Colin Mutchler – Founder, LoudSauce
             Karl Lindqvist – Founder, Polstjarna
             Riccardo Guidi – Research project-owner, Karolinska Institute
             Bert-Ola Bergstrand – Founder, Social Capital Forum
             Willi Schroll – Foresight Expert, Strategic Labs
             Philippe Greier – Founder, Playmakers Industries
             Michael Gawrys – Founder, Appagonia.com

      References:
     http://www.kickstarter.com/blog/2011-the-stats
     http://scifundchallenge.org/blog/2012/03/30/what-have-we-learned-the-scifund-
     infographic/
     http://www.lunduniversity.lu.se/o.o.i.s?id=24965&postid=1982630
     http://www.technologyreview.com/article/427675/
     http://thenextweb.com/insider/2012/04/05/obama-signs-the-jobs-act/
     http://www.crowdsourcing.org/document/crowdfunding-industry-report-abridged-
     version-market-trends-composition-and-crowdfunding-platforms/14277
     http://etd.lib.fsu.edu/theses/available/etd-05202010-164450/
29

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New Insights for Bringing Crowds into Crowdfunding

  • 1. NEW INSIGHTS FOR BRINGING CROWDS INTO CROWDFUNDING :: :: www.crowdnavigator.com :: :: @crowdnavigator :: :: Master Thesis Media Management 2012 KTH Royal Institute of Technology Stockholm School of Economics
  • 2. Table of Contents :: 1. Executive Summary 2. Research Introduction 3. Crowdfunding 4. Competitor Analysis 5. Industry Analysis 6. Technology 7. Conclusion 2
  • 3. :: :: Executive Summary :: ::
  • 4. Executive Summary ::  Concepts like group-buying and crowdfunding have ensured a fundamental power shift to the crowds. Crowdfunding in particular, by being listed among 10 Emerging technologies for 2012 by MIT Technology Review is a sign of technologists taking note. While US President Barack Obama's signing of the JOBS Act, conveniently known as the crowdfunding bill, is a sign of economists and policy-makers too taking note.  The research explores the technology further through a website developed, called "Crowd Navigator - First Crowdfunding Matchmaking Cross-Platform Site", in order explore and share aggregated crowdfunding information from a multitude of crowdfunding websites and with the involvement of industry experts.  The thesis seeks to answer the fundamental question on crowdfunding - What steps can bring crowdfunding to the masses? - as the crowdfunding audience is yet to reach the levels of popular social media websites.  The recommendation include three aspects to be pursued by crowdfunding players, namely "educate", "engage" and "entertain" users in order to amplify the impact, as big as Facebook, viral videos and World of Warcraft (WoW) kind of gaming traction. The framework also suggests extending online activities in a fun and purposeful way offline – through the concept of "Gamification". 4
  • 5. :: :: Research Introduction :: ::
  • 6. Research Question ::  What steps can bring crowdfunding to the masses? Sub-questions:  What drives users to be part of crowdfunding?  What do crowdfunding companies offer?  How do social media platforms impact crowdfunding?  What are the emerging trends in crowdfunding? 6
  • 7. Research Methodology :: Iterative model: Research process flow Active Concrete experimentation - experience: looking for data, transcripts patterns, test for and notes fit Familiarization with data; time Extraction of key on reflection; concepts reordering of data Source: Emerald Insights 7
  • 8. Research Methodology :: Research Steps: Main elements in research Results Active-case Synthesis Evaluation Empirical Analysis Company Review Literature Study 8
  • 10. Definition :: “Financial contributions from online investors, sponsors or donors to fund for-profit or non-profit initiatives or enterprises. Crowdfunding is an approach to raising capital for new projects and businesses by soliciting contributions from a large number of stakeholders following three types of crowdfunding models: (1) Donations, Philanthropy and Sponsorship where there is no expected financial return, (2) Lending and (3) Investment in exchange for equity, profit or revenue sharing” (crowdsourcing.org) “Crowdfunding describes the collective cooperation, attention and trust of people who network and pool their money and other resources together, usually via the Internet, to support efforts initiated by other people or organizations” (Crowdfunding Law & Legal Definition US / Wikipedia) “Crowdfunding enables people to invest and contribute monetarily in various denominations to projects they wish to support. Crowdfunding is normally done via an online tool or platform” (Vinay Dora Kandiyanallur) 10
  • 11. Funding Categories ::  “Borrow” Crowdfunding – funders‟ microfinance projects in return for a small interest on the amount. E.g. Kiva, LendingClub  “Click” or social button Crowdfunding – funders pay websites, blogs, videos, etc, through a social button added to the page. E.g. Flattr, Kachingle  “Donation” Crowdfunding – funders pledge money in return for goodies or just goodwill. E.g. Kickstarter, Indiegogo  “Equity” Crowdfunding – funders are offered equity stake in the company in return for capital. E.g. GrowVC, Crowdcube 11
  • 12. Category Cases :: Borrow Click Dairy farmer from Kenya takes a Funds for whistleblower site Wikileaks second loan from Kiva to support his has been contributed through Flattr business in Kenya. by 4217 people. Category cases Equity Donate Bubble & Balm, a consumer product Pebble E-Paper Watch, a customizable company into fair-trade handmade watch that can run apps for sports & soaps raised £74K for 15% equity in fitness, received over $10mln, with the company. donations linked to rewards. 12
  • 13. :: :: Competitor Analysis :: ::
  • 14. Cooperation :: “It is through cooperation, rather than conflict, that your greatest successes will be derived.” Ralph Charell 14
  • 15. :: :: Industry Analysis :: ::
  • 16. Case I - Understanding the Target Audience ::  Peer influence has major role in youth endorsing crowdfunding projects  75.6% of people do not fund for purely financial return (Ralph Wingerden, Jessica Ryan)  Funders value being portrayed as altruistic, empathetic, socially responsible, agreeable, or influential person (Roanne van Leijden)  Audience looking for clearer expectation of benefits, and instant gratification in interactions [sic] (Willi Schroll)  Niche users like science researchers, explore crowdfunding to further connect with people directly, and educate them of their work [sic] (Riccardo Guidi) Result: Dichotomy between intrinsic and extrinsic influences on audience 16
  • 17. Case II - Sense-Making of Service Offerings ::  Most crowdfunding companies offer “donate” funding model, but with new regulation changes some offerings include “equity” funding option  Majority of successfully-funded crowdfunding project are creative projects, however segments like charity and technology startups are catching up  There are critical differences in business models of even those companies with similar categories  Most crowdfunding companies take a small percentage, of the total amount funded for the project (…contd.) 17
  • 18. Case II - Sense-Making of Service Offerings :: Matrix indicates more companies in the „Donation‟ category Sample size: 50 companies Result: Crowdfunding offerings are undergoing a transition 18
  • 19. Case III - Social Media Communication Review ::  Facebook outreach is not as effective for receiving funds as a personal touch via email, phone-call, etc [sic] (Karl Lindqvist)  Facebook Likes & Twitter Retweets cannot be an indicator for actual site usage popularity, especially for more complex funding marketplace [sic] (Markus Lampinen)  For niche crowdfunding websites, plan to extend beyond online channels, leverage national TV for instance [sic] (Colin Mutchler)  Expert online networkers, technology analysts and crowdfunding project-owners have more positive view of social media‟s impact (…contd.) 19
  • 20. Case III - Social Media Communication Review :: Conversion based on social media traction for „SciFund Challenge 2011‟ Result: Perception of social media‟s impact on crowdfunding varies. Source: SciFund Challenge 2011 20
  • 21. Case IV - Industry Trends Influencing Crowdfunding ::  More segments of people can be added, those like startups looking for early-stage recruits, incubators, universities, bootcamps, angel networks, followers of new innovations and trends like journalists [sic] (Markus Lampinen)  Value through better quality and sorting of video content [sic] (Colin Mutchler)  Exponential growth in knowledge-building and sharing [sic] (Bert-Ola Bergstrand)  Exciting stories of self-expression  Extending online activities in a fun and purposeful way offline [sic] (Willi Schroll) Result: Non-linear Trendspotting for future of crowdfunding. 21
  • 22. Forces of Change :: • US JOBS Act, easier for small businesses to attract big investors Political • Complexities in regulatory bodies in other blocks (EU for example) • More lobbying needed in EU & other emerging world markets • US policy decisions, like JOBS Act, followed closely by many nations • Funding landscape- players in “Donate” to move into “Equity” model Economical • Economic crisis leading to innovative solutions for job creation globally • Alternative funding for ventures as banks become risk-averse • Larger acceptance towards online payment mechanisms Social • BRIC & Indonesia to have 1.2bn internet users by 2015, double of 2010 • Increase social content engagement & interaction • Mobile internet usage to overtake desktop internet usage in 2014 Technological • Integration of apps with new secure payment & transactional systems • Rise in disruptive technologies & web solutions companies 22
  • 23. Balance of Power :: New Entrants Project-owners (Supplier) Low time & cost to enter industry Medium number of projects Medium expertize, can learn quickly Small size of projects High efforts to build reputation High project differentiation Low technology protection "Low project-owner power" "Easy to enter" Rivalry Low switching costs Medium-high variations Low customer loyalty "High competitive rivalry" Substitutes Investors (Buyer) Medium cost of change High number of investors Medium cross-product services Low investors buying value High specialized industry offering Medium ability to substitute Low technological difference “Some investor power” "Some substitution" 23
  • 25. The Mobile Revolution :: • Moving from desktops and laptops to smartphones is a challenge Changes • Responsive Web Design is used for different screen sizes • Web sites must conform to both touch and non-touch screens • Smartphone users are more eager to find content fast Mobile • Apps must be functional, simple and elegant • Multiplatform usage is preferable • Interaction and sharing is the new deal Social • Learning from the customer is crucial • Social Networks are crucial for information spread • Users and developers still keep one foot on the non-mobile world Traditional • A site must also work on a traditional desktop with mouse • Most users do not appreciate changes that seem to occur very fast 25
  • 26. The Live Site Experiment ::  Crowd Navigator  Blogging with Wordpress  Social media interaction  Responsive Web Design  Cross-platform coding with HTML & JavaScript Smartphone look PC browser look 26 26
  • 28. Crowdfunding For The Masses ::  Simplify information to educate the masses  Engage users across popular social media channels  Entertain audiences to increase user traction EDUCATE ENGAGE ENTERTAIN CROWDFUNDING FOR THE MASSES 28
  • 29. Bibliography ::  Interviews:  Markus Lampinen – Co-founder, Grow VC  Colin Mutchler – Founder, LoudSauce  Karl Lindqvist – Founder, Polstjarna  Riccardo Guidi – Research project-owner, Karolinska Institute  Bert-Ola Bergstrand – Founder, Social Capital Forum  Willi Schroll – Foresight Expert, Strategic Labs  Philippe Greier – Founder, Playmakers Industries  Michael Gawrys – Founder, Appagonia.com  References: http://www.kickstarter.com/blog/2011-the-stats http://scifundchallenge.org/blog/2012/03/30/what-have-we-learned-the-scifund- infographic/ http://www.lunduniversity.lu.se/o.o.i.s?id=24965&postid=1982630 http://www.technologyreview.com/article/427675/ http://thenextweb.com/insider/2012/04/05/obama-signs-the-jobs-act/ http://www.crowdsourcing.org/document/crowdfunding-industry-report-abridged- version-market-trends-composition-and-crowdfunding-platforms/14277 http://etd.lib.fsu.edu/theses/available/etd-05202010-164450/ 29