The document discusses the importance of cross-functional communication among various departments such as finance, marketing, operations, and HR, emphasizing its role in achieving common organizational goals. It highlights challenges such as interdepartmental conflict and differing priorities, and suggests strategies for improving collaboration through unified goals, effective leadership, and regular communication processes. Additionally, it stresses the need for understanding individual communication preferences to foster a cohesive working environment.

1. Submitted by:
Vaibhav Agarwal…(37) Laxmi Narasimhan…..(27) Nitin Kumar....…….….(43)
Mayank Singhal….(38) Mohammad Junaid...(28) Naveen Reddy………..(65)
Ajay Veer………......(53)

2.  Cross-Functional communication can be referred as the
communication between different teams which have
different functional expertise working toward a common
goal.
 It may include people from finance, marketing, operations,
and human resources departments. Typically, it includes
employees from all levels of an organization.
 Communicating effectively is imperative to both professional
and personal success. A close-knit working environment that
emphasizes the importance of communication can positively
impact not only teams, but the individuals within those
teams, leading to a stronger workplace and greater
organizational effectiveness
Amity Business School

3. The task of achieving cross-functionality is difficult in
that each employee might not communicate the same
way, and the work environment can either help or hinder
productivity.
 To produce better results more quickly.
 To improve coordination and integration.
 To reduce the production cycle time in new product
development.
 To bring people together from different disciplines
which improves problem solving and decision making.
 To foster the spirit of cooperation.
Amity Business School

4.  We all work with people every day, whether it is within our
office space or on meetings with clients and members which
makes it vital to understand how to best engage with them.
 To understand that not every person we interact with on a
daily basis will respond to one type of communication. Each
and every member deserves a distinct relationship, and it is
our job to treat members in a way that is unique to their
preferred method of communication.
 There are several platforms where communication can take
place, and taking the time to figure out which is preferred is
crucial. Understanding what your colleagues or clients respond
to will ultimately help you master the goal of achieving cross-
functional communication.
Amity Business School

5. The problems of cross-functional interaction:
• Conflict between departments as a part of business model.
• Departments can understand business priorities in their own way.
• The "natural" conflicts (sales with marketing, finance with
purchases).
• Resistance to communicate with other departments.
• Attempt to avoid tasks responsibility, trying transfer this tasks to
other people.
• Cross-functional conflicts can be informal “long war with a smile on
faces”.
Amity Business School

6. Developing
organizatio
nal goals
Assembling
the right
teams
Providing
effective
leadership
Creating
efficient
communicati
on processes
Building a
cohesive
working
environment
Auditing
and re-
evaluating
Amity Business School

7. 1. Developing organizational goals
One way to get your teams collaborating more efficiently
is by giving them unified goals that they can work
towards. Setting and achieving goals together helps to
create more cohesive working relationships and makes
solving cross-functional issues much more efficient.
2. Assembling the right teams
It’s important to understand the critical skill sets
necessary to complete all tasks on time and accurately.
Having an outside opinion on the best candidates for a
cross-functional team can be extremely beneficial to have
and will keep your teams productive and accountable.
Amity Business School

8. 3. Providing effective leadership
Consulting firms have a wealth of knowledge in their
field and have the tools and experience necessary to
become great team leaders for your organization.
4. Creating efficient communication processes
When working directly with team members, third-
party firms Enforce some standards that will help
ensure that teams are communicating regularly
enough to support the integrity of their projects.
Amity Business School

9. 5. Building a cohesive working environment
when working towards achieving mutual company goals.
multiple departments are involved so they can ensure
that all parties receive equal level of accountability and
recognition when projects are launched successfully.
6. Auditing and re-evaluating
Third-party firms can actively monitor the effectiveness
of your company’s operations and interdepartmental
communication standards while making changes that
directly support the sustainability of your projects over
time.
Amity Business School