CRM

•

8 likes•1,187 views

The assignment for Customer Relationship Management. Many things explained using pics rather than using sentences.

“ It Takes Less Effort to Keep an Old Customer Satisfied than to Get a New Customer Interested.” Customer Relationship Management

[object Object],[object Object],I’m a Customer I’m a Service Provider

Types of Customer Types of Customer Internal External

Dass

Big Bazaar

Make My Trip.com

Experience @ Dass ,[object Object],[object Object]

Experience @ Big Bazaar ,[object Object],[object Object]

Experience @ Make My Trip.com ,[object Object],[object Object]

Conclusion ,[object Object],[object Object],[object Object],From the assignment I come to know three things.

Treat Your Customer, as You Want to be Treated as a Customer. THANK YOU

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