Recent emphasis on cloud technologies has brought a lot of attention to how software companies work in today’s business and technical environments. Some companies have chosen to try to protect their software through creative licenses. Unlike open source, where value is placed on community, collaboration, and services, open core businesses place their value on software features. Red Hat’s successful experience as a completely open source company has shown that value is not in the code, but in the support and expertise by being a part of a true community. In this talk, Red Hat’s Deb Bryant will share observations and cautionary tales from the world’s most successful open source company on how the idea of open core has time and again been demonstrated to not be truly open, limits community innovation, and delivers essentially proprietary software to customers