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Open Source Best Practices
in the Public Sector
Special Emphasis on Law Enforcement
Deborah Bryant
Public Sector Communities Manager
OSU Open Source Lab

Charleston, South Carolina
December 5, 2008
Note from the presenter
The following presentation was created for a meeting of law
enforcement agency personnel gathered to explore the success and
further possibilities for the LEADR project, an outstanding example of
interagency collaboration for the purpose of exchanging information.
A short list of participants included representation from:
•  Department of Homeland Security offices of
–  Policy - Emergency Preparedness and Response - Private
Sector
•  National Law Enforcement and Corrections Technology Center Southeast
•  Los Angeles County, California Sheriff’s Department
•  Open Source Software Institutive
•  Oregon State University Open Source Lab
The meeting was hosted by the South Carolina Research Authority
Today’s Discussion
The 15 minute agenda
•  Perspective
•  Prevailing model for Open Source Development
in government
•  Case studies nutshell
•  Best Practices
•  Lessons learned
Community Source Model
Coined by Brad Wheeler, CIO Indiana U.
•  A term distinguishing open source software development
of broad interest such as…
–  Linux operating system or
–  Apache web server
•  From software of shared interest by a narrower
community of interest for their use such as
–  LEADRS for law enforcement
–  Sakai course management for higher education
–  OpenVista for hospital management
Case studies nutshell

The short list

• LEADR
• NCOMS
• Capsit
• Sakai
• Health Atlas Ireland
• PloveGov communities
Best Practices
Every successful project includes
• 
• 
• 
• 

Formal Governance
Neutral third party organization
Well-formed rationale/ROI for each participant
Strong leadership
–  Including champion in all organizations
•  Some Face to face meetings
•  Vendor support / participation in one form or another
–  Development services
–  Systems Integration
–  Skill set / training
–  But CUSTOMER/USERS drives the train
More best practices
Contributing to success
•  Project started with existing code
•  Project started with a small core group
•  High degree of trust among the members
–  Most likely have worked on other projects before
•  Grew the community after first code release
•  Moves fast, releases code often
•  All best practices for project management apply
Law Enforcement Project Attractors
•  Open Standards + Open Source = Interoperability.
•  Strong industry associations exist that create natural
partnerships
•  Local entities are resource constrained and will consider
no-cost / low-cost solutions
•  The benefit of information sharing is well worth the
journey to get there.
Top Project Killers
•  Loss of leadership
–  Retirement
–  Job change or refocus of priorities
•  Lack of communications
–  Lack of outreach / marketing
–  Insufficient face to face time to overcome project
challenges
•  Value by way of code releases too slow to meet
stakeholder needs
•  Obvious - loss of funding, but most typically precipitated
by bullets one and two.
NCOMS Lesson Learned
•  Multi-jurisdictional / multi state projects (the consortium)
should consider shared procurement to be out of scope
–  Disparate states with varying procurement rules are
challenged to come land on a single contract vehicle
that meets all of their statutory obligations
–  Instead focus on Intellectual property, business and
technology requirements and standards; not services
procurement
Today’s Discussion
The other 45 minutes agenda
•  Q&A
•  Discussion items from group?
•  Possible discussion:
– 
– 
– 
– 

What might the LEADR program do to increase its use?
What help could DHS offer to support marketing its project?
What other existing project could be adopted to this model?
What standards exist that could be levered? What standards are
needed to make the project viable?
–  Can DHS prescribe policy requiring new projects be done in a
collaborative manner?
Supplemental Material
For further exploration
•  The Open Source Lab
•  The Government Open Source Conference
•  National Corrections Offender Management System
(NCOMS)
•  Capsit OpenRMS
•  Health Atlas Ireland
•  Armada
•  Warwickshire Police
•  Online Police Station (Italy)
OSU Open Source Lab

www.osuosl.org

•  Hosts and supports approximately 35
significant open source projects
including
•  Linux Foundation Infrastructure
•  Linux Kernal
•  Apache Foundation Infrastructure
•  Drupal content management
system
•  Instrumental to Mozilla’s Firefox
support and distribution for three years
•  25 million unique visitors a day
•  Approximately 20 professional staff
and students
•  Operates within administrative
computing (non-academic) providing
unique, first-class industry view
Government Open Source Conference
Now in its fifth year, the
permanent GOSCON
archive site contains
presentation materials
from industry
luminaries and
government
management experts.

www.goscon.org

Produced by OSL
Pubic Sector Program
as a key public-private
sector platform for
collaboration,
education.
National Consortium for Offender
Management System (NCOMS)

www.ncoms.us

Members:
Alaska
Idaho
Montana
Missouri
South Carolina
Tennessee
Colorado
Kansas
New Mexico
Oregon
Texas
Utah

Formed in 2003 as a grass
roots coalition of State
Correctional Agencies
organized for the purpose of
developing, maintaining, and
enhancing a comprehensive
offender management system
based on “Open Source”
technology and standards.
The goal of this system is to
be able to track all aspects of
offender incarceration,
supervision, and rehabilitation
from a single application.
State & Local: Capsit
Capsit’s original
seed funding from
the US Justice
Department grant
for interoperable
data, created
OpenRMS,
currently working
to identify a
sustainable
model.
www.capsit.org
Int’l: Health Atlas Ireland
Current:
• Health Atlas Ireland is an open source application
developed to bring health related datasets, statistical tools
and GIS together in a web environment to add value to
existing health data. The application enables controlled
access to maps, data and analyses for service planning and
delivery, major incident response, epidemiology and
research to improve the health of patients and the
population. Health Atlas Ireland is built upon open source
software allowing it to capitalize on worldwide expertise
without software licensing cost.
• The purpose of the system is to help answer questions
related to health events, emergency response, health
services and demographics, initially in the Republic of
Ireland and eventually worldwide as related to Irish Health
Services.
www.epractice.eu/cases/healthatlas
Int’l: Health Atlas Ireland
New modules under development
• Emergency Response (plume modeling
for dangerous substances etc), identifying
addresses and population under threat • residential and non residential alerts etc
• Road Safety (identify blackspots,
highlight initiatives such as speed
cameras, allow query of accident data)
• Crime and Incident data query and
reporting by the public
• Resource Planning - similar to Health
Service Resource
• Planning - catchments, locations, event
data, statistics etc..
www.openapp.ie/sections/projects/health-atlas-ireland
Int’l: Armada information sharing
Located in
Belfast,
Ireland, in the
US they are
collaborating
with Ohio
counties.

www.armadagroupinc.com/solutions.htm
Int’l: Regional Interagency Portal
The Kent Connects project
is enabling the
transformation of Kent's
public services through
technology. With a
membership comprised of all
the Kent and Medway
authorities, Kent Police, and
Kent Fire & Rescue Service,
Kent Connects is a powerful
county wide alliance of
public service providers.

plone.net/buzz/kent-connects-project-makes-final-four-in-innovation-awards
International: Warwickshire Police
Project Description at:
http://
www.zeapartners.org/
Members/netsight/
warwickshire-policeforce

www.warwickshire.police.uk/
International: Online Police Station
Sidebar: epractice.eu is
an rich resource of case
studies for both
proprietary and open
source software projects
in government.
OSL plans to launch a
US equivalent focused
on OSS in Q1 2009.

www.epractice.eu/cases/olps
LEADR

Initiated as a county collaboration, the LEADR system is now in
use by the states of South Carolina and Tennessee, with over 250
agencies additional agencies adopting LEADR.
This cost-effective open source based software is now freely
available to all law enforcement agencies. Key capabilities include
data sharing, web-based records management and gang data
collection and reporting.
statefusioncenter.com/leadr_at_a_glance.shtml
for further information contact:

Deborah Bryant
Public Sector Communities Manager
Oregon State University Open Source Lab (OSL)
deborah@ousosl.org
971.533.8050
OSL: www.osuosl.org
Government Open Source Conference: www.goscon.org

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Best practices gov oss collab

  • 1. Open Source Best Practices in the Public Sector Special Emphasis on Law Enforcement Deborah Bryant Public Sector Communities Manager OSU Open Source Lab Charleston, South Carolina December 5, 2008
  • 2. Note from the presenter The following presentation was created for a meeting of law enforcement agency personnel gathered to explore the success and further possibilities for the LEADR project, an outstanding example of interagency collaboration for the purpose of exchanging information. A short list of participants included representation from: •  Department of Homeland Security offices of –  Policy - Emergency Preparedness and Response - Private Sector •  National Law Enforcement and Corrections Technology Center Southeast •  Los Angeles County, California Sheriff’s Department •  Open Source Software Institutive •  Oregon State University Open Source Lab The meeting was hosted by the South Carolina Research Authority
  • 3. Today’s Discussion The 15 minute agenda •  Perspective •  Prevailing model for Open Source Development in government •  Case studies nutshell •  Best Practices •  Lessons learned
  • 4. Community Source Model Coined by Brad Wheeler, CIO Indiana U. •  A term distinguishing open source software development of broad interest such as… –  Linux operating system or –  Apache web server •  From software of shared interest by a narrower community of interest for their use such as –  LEADRS for law enforcement –  Sakai course management for higher education –  OpenVista for hospital management
  • 5. Case studies nutshell The short list • LEADR • NCOMS • Capsit • Sakai • Health Atlas Ireland • PloveGov communities
  • 6. Best Practices Every successful project includes •  •  •  •  Formal Governance Neutral third party organization Well-formed rationale/ROI for each participant Strong leadership –  Including champion in all organizations •  Some Face to face meetings •  Vendor support / participation in one form or another –  Development services –  Systems Integration –  Skill set / training –  But CUSTOMER/USERS drives the train
  • 7. More best practices Contributing to success •  Project started with existing code •  Project started with a small core group •  High degree of trust among the members –  Most likely have worked on other projects before •  Grew the community after first code release •  Moves fast, releases code often •  All best practices for project management apply
  • 8. Law Enforcement Project Attractors •  Open Standards + Open Source = Interoperability. •  Strong industry associations exist that create natural partnerships •  Local entities are resource constrained and will consider no-cost / low-cost solutions •  The benefit of information sharing is well worth the journey to get there.
  • 9. Top Project Killers •  Loss of leadership –  Retirement –  Job change or refocus of priorities •  Lack of communications –  Lack of outreach / marketing –  Insufficient face to face time to overcome project challenges •  Value by way of code releases too slow to meet stakeholder needs •  Obvious - loss of funding, but most typically precipitated by bullets one and two.
  • 10. NCOMS Lesson Learned •  Multi-jurisdictional / multi state projects (the consortium) should consider shared procurement to be out of scope –  Disparate states with varying procurement rules are challenged to come land on a single contract vehicle that meets all of their statutory obligations –  Instead focus on Intellectual property, business and technology requirements and standards; not services procurement
  • 11. Today’s Discussion The other 45 minutes agenda •  Q&A •  Discussion items from group? •  Possible discussion: –  –  –  –  What might the LEADR program do to increase its use? What help could DHS offer to support marketing its project? What other existing project could be adopted to this model? What standards exist that could be levered? What standards are needed to make the project viable? –  Can DHS prescribe policy requiring new projects be done in a collaborative manner?
  • 12. Supplemental Material For further exploration •  The Open Source Lab •  The Government Open Source Conference •  National Corrections Offender Management System (NCOMS) •  Capsit OpenRMS •  Health Atlas Ireland •  Armada •  Warwickshire Police •  Online Police Station (Italy)
  • 13. OSU Open Source Lab www.osuosl.org •  Hosts and supports approximately 35 significant open source projects including •  Linux Foundation Infrastructure •  Linux Kernal •  Apache Foundation Infrastructure •  Drupal content management system •  Instrumental to Mozilla’s Firefox support and distribution for three years •  25 million unique visitors a day •  Approximately 20 professional staff and students •  Operates within administrative computing (non-academic) providing unique, first-class industry view
  • 14. Government Open Source Conference Now in its fifth year, the permanent GOSCON archive site contains presentation materials from industry luminaries and government management experts. www.goscon.org Produced by OSL Pubic Sector Program as a key public-private sector platform for collaboration, education.
  • 15. National Consortium for Offender Management System (NCOMS) www.ncoms.us Members: Alaska Idaho Montana Missouri South Carolina Tennessee Colorado Kansas New Mexico Oregon Texas Utah Formed in 2003 as a grass roots coalition of State Correctional Agencies organized for the purpose of developing, maintaining, and enhancing a comprehensive offender management system based on “Open Source” technology and standards. The goal of this system is to be able to track all aspects of offender incarceration, supervision, and rehabilitation from a single application.
  • 16. State & Local: Capsit Capsit’s original seed funding from the US Justice Department grant for interoperable data, created OpenRMS, currently working to identify a sustainable model. www.capsit.org
  • 17. Int’l: Health Atlas Ireland Current: • Health Atlas Ireland is an open source application developed to bring health related datasets, statistical tools and GIS together in a web environment to add value to existing health data. The application enables controlled access to maps, data and analyses for service planning and delivery, major incident response, epidemiology and research to improve the health of patients and the population. Health Atlas Ireland is built upon open source software allowing it to capitalize on worldwide expertise without software licensing cost. • The purpose of the system is to help answer questions related to health events, emergency response, health services and demographics, initially in the Republic of Ireland and eventually worldwide as related to Irish Health Services. www.epractice.eu/cases/healthatlas
  • 18. Int’l: Health Atlas Ireland New modules under development • Emergency Response (plume modeling for dangerous substances etc), identifying addresses and population under threat • residential and non residential alerts etc • Road Safety (identify blackspots, highlight initiatives such as speed cameras, allow query of accident data) • Crime and Incident data query and reporting by the public • Resource Planning - similar to Health Service Resource • Planning - catchments, locations, event data, statistics etc.. www.openapp.ie/sections/projects/health-atlas-ireland
  • 19. Int’l: Armada information sharing Located in Belfast, Ireland, in the US they are collaborating with Ohio counties. www.armadagroupinc.com/solutions.htm
  • 20. Int’l: Regional Interagency Portal The Kent Connects project is enabling the transformation of Kent's public services through technology. With a membership comprised of all the Kent and Medway authorities, Kent Police, and Kent Fire & Rescue Service, Kent Connects is a powerful county wide alliance of public service providers. plone.net/buzz/kent-connects-project-makes-final-four-in-innovation-awards
  • 21. International: Warwickshire Police Project Description at: http:// www.zeapartners.org/ Members/netsight/ warwickshire-policeforce www.warwickshire.police.uk/
  • 22. International: Online Police Station Sidebar: epractice.eu is an rich resource of case studies for both proprietary and open source software projects in government. OSL plans to launch a US equivalent focused on OSS in Q1 2009. www.epractice.eu/cases/olps
  • 23. LEADR Initiated as a county collaboration, the LEADR system is now in use by the states of South Carolina and Tennessee, with over 250 agencies additional agencies adopting LEADR. This cost-effective open source based software is now freely available to all law enforcement agencies. Key capabilities include data sharing, web-based records management and gang data collection and reporting. statefusioncenter.com/leadr_at_a_glance.shtml
  • 24. for further information contact: Deborah Bryant Public Sector Communities Manager Oregon State University Open Source Lab (OSL) deborah@ousosl.org 971.533.8050 OSL: www.osuosl.org Government Open Source Conference: www.goscon.org