SlideShare a Scribd company logo
Act! AEM
Tech Benders
561-470-5450
Blog@TechBenders.com
It’s as Easy as 1,2,3 (4 & 5)
Process
• Manage Your Groups
• Design a Template
• Send
• Update Your History
• Look at Your Results
Verify your account
Slightly Different Look in v18
Manage Your Groups
Look for Missing Data
Manage Your Groups
Segment Your Data
Design a Template
• Think before you leap!
• Copy from Notepad, not Word
• HTML vs plain text
• Backgrounds & Graphics
• Are you “responsive” for that 60% using smart
phones?
• Think of the preview pane
Design Your Template
• Select a folder, or start with a stock
template
Import a Template
• Navigate to the htm file
• You will be prompted to
add the graphics
Design Your Template
• Responsive Templates
• Preview
• Edit
If you choose a stock template…
• Select the Category
• Assign a Name
• Click Edit
• Hoover over an icon to see what it does
• A = Edit Text
• Fill in the text
• Use the formatting bar
(yes, I agree it’s ANNOYING
• Sample: blank if you don’t want a “preview”
• Add Merge fields (envelope)
• Add Hyperlinks (anchor)
• Add Documents (letter)
• Click Return to Layout Mode when you’re finished editing.
• Click the Save icon early and often!
The Tabs
• Styles: Changes colors of background, fonts
and borders. (D&D)
• Layout: Drag item to template to create
additional columns, places for graphics,
coupons, etc. (D&D)
• Images: Upload graphics and then drag
them to replace an existing image or add a
new one to a graphics box. (D&D)
• Files: Upload a file. You can then link to it
when editing a template. (A)
Change a Color
• Pick a color
• (Optional) click Add Color
• Drag & Drop on to your template
Ready, Set, SEND!
• This is the easy part!
• HINT: Consider sending to a “test
group” that includes your Outlook,
Gmail & Yahoo addresses
• Send From if you have a Team Account
• Feel free to send a test to
blog@techbenders.com
• Schedule Send
• Add the Subject Line and think about it!
• Select your Template
• Click OK.
I’ve sent my template – Now What???
1. Get the Results into Act!
2. Look at AEM Reports
3. Look at Call List and History List
Wait while Act! chugs away…..
Check Call List ($15/month)
Take Advantage of the Call List!
• Select all contacts (Ctrl + A)
• Create a history (not really necessary)
• Schedule an Activity
• Create a Lookup
Check History List
You can cross reference on a
contact’s
History Tab
Take Care of Your Opt-Outs
• Fill in “optout” in the History List
• Create a Lookup (right-click in the
History List)
• Edit/Replace Field to update your
contacts
Check Online Reports
On Line Reports
Click the one you want to look at
Free Gift
• Download
• Close Act!
• Double-click
Free Gift
Questions?
Send an email to blog@techbenders.com

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Create an Emarketing Campaign Using Act v18, Act v17 or Act v16

  • 2. It’s as Easy as 1,2,3 (4 & 5) Process • Manage Your Groups • Design a Template • Send • Update Your History • Look at Your Results
  • 4.
  • 5.
  • 7. Manage Your Groups Look for Missing Data
  • 9. Design a Template • Think before you leap! • Copy from Notepad, not Word • HTML vs plain text • Backgrounds & Graphics • Are you “responsive” for that 60% using smart phones? • Think of the preview pane
  • 10.
  • 11. Design Your Template • Select a folder, or start with a stock template
  • 12. Import a Template • Navigate to the htm file • You will be prompted to add the graphics
  • 13. Design Your Template • Responsive Templates • Preview • Edit
  • 14. If you choose a stock template… • Select the Category • Assign a Name • Click Edit
  • 15. • Hoover over an icon to see what it does • A = Edit Text
  • 16. • Fill in the text • Use the formatting bar (yes, I agree it’s ANNOYING • Sample: blank if you don’t want a “preview” • Add Merge fields (envelope) • Add Hyperlinks (anchor) • Add Documents (letter) • Click Return to Layout Mode when you’re finished editing. • Click the Save icon early and often!
  • 17. The Tabs • Styles: Changes colors of background, fonts and borders. (D&D) • Layout: Drag item to template to create additional columns, places for graphics, coupons, etc. (D&D) • Images: Upload graphics and then drag them to replace an existing image or add a new one to a graphics box. (D&D) • Files: Upload a file. You can then link to it when editing a template. (A)
  • 18. Change a Color • Pick a color • (Optional) click Add Color • Drag & Drop on to your template
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Ready, Set, SEND! • This is the easy part! • HINT: Consider sending to a “test group” that includes your Outlook, Gmail & Yahoo addresses • Send From if you have a Team Account • Feel free to send a test to blog@techbenders.com • Schedule Send • Add the Subject Line and think about it! • Select your Template • Click OK.
  • 24. I’ve sent my template – Now What??? 1. Get the Results into Act! 2. Look at AEM Reports 3. Look at Call List and History List
  • 25. Wait while Act! chugs away…..
  • 26. Check Call List ($15/month)
  • 27. Take Advantage of the Call List! • Select all contacts (Ctrl + A) • Create a history (not really necessary) • Schedule an Activity • Create a Lookup
  • 29. You can cross reference on a contact’s History Tab
  • 30. Take Care of Your Opt-Outs • Fill in “optout” in the History List • Create a Lookup (right-click in the History List) • Edit/Replace Field to update your contacts
  • 32. On Line Reports Click the one you want to look at
  • 33. Free Gift • Download • Close Act! • Double-click
  • 35. Questions? Send an email to blog@techbenders.com