The document discusses trends in mobile payments from 2004 to 2014. It notes that mobile payment technology was pioneered in Japan in 2004 using Sony's FeliCa NFC technology. Since then, mobile payment methods and users have grown, although the market remains fragmented. New players like Apple Pay launched in 2014, but other mobile wallets like PayPal are more widely used globally. The document also explores the growth of direct carrier billing and mobile payments through social networks. It concludes that improving the user experience will be key to further adoption of mobile payment technologies.