The document discusses the counseling process and skills. It describes a 4 phase counseling model involving attending, responding, personalizing, and initiating skills. Each phase requires corresponding counseling skills to move the process forward. Attending skills promote client involvement through active listening. Responding skills encourage exploration of feelings, meanings, and situations. Personalizing skills aid in understanding issues by internalizing responsibility. Initiating skills help facilitate client action and problem solving through goal identification and choice of actions.