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PROJECT COSTS




                                                  Preventing project
                                Project costs often increase beyond their original estimates.
                                This is considered inevitable and all too readily accepted as
                                the norm. However, by following a few considered steps
                                there are methods available to reduce cost escalation and
                                increase profit.


                               O
                                         n average the UK defence industry            defence industry. Many projects in the civil
                                         needs an additional £200M a year to          sector suffer similar problems (Figs. a-e).
                                         cover unplanned problems and budget             What causes this escalation? What can be
                                shortfalls due to escalating project costs or         done to prevent it? These questions are over-
                                failure to meet the in-service date for equip-        looked again and again. The causes generally
                                ment. This problem is not confined to the             fall into five categories:

                                                                                      5 Changes to requirements: often arising
                                                                                        through misunderstandings or quality
                                                                                        changes by the end user or customer.
                                                                                      5 Technology costs: an eagerness to use the
                                                                                        latest technology or software can (should the
                                                                                        technology be unproven) expose the project
                                                                                        to technical difficulties and rework.
                                                                                      5 Changing quotations.
                                                                                      5 Organisational stability: particularly with
                                                                                        joint venture or alliance management, the
                                                                                        project team or work breakdown is often
                                                                                        reorganised at the first sign of trouble leading
                                                                                        to downstream problems.
                                                                                      5 Impact of risk: allowing for the unexpected is
                                                                                        never easy, but is key to the prevention of
                                                                                        excessive cost and schedule escalations.

                                                                                      Developing the project budget
                                                                                         The first, probably most crucial, step in
                                                                                      preventing escalation is developing the budget
                                                                                      or bid price. If it is poorly developed and
                                                                                      improperly substantiated then, no matter how
                                                                                      well the project goes, there is always the chance
                                by Karl Davey                                         it will be insufficient. There are a number of
174                                                                  ENGINEERING MANAGEMENT JOURNAL AUGUST 2000

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PROJECT COSTS




cost escalation
 steps that can be taken to increase the accuracy      if not essential, to interview those involved in Fig. a London Millennium
 of the budget:                                        preparing line item estimates to identify any Bridge: £8M over (as of 28th
                                                                                                          and 1 month late
                                                                                                                           budget

                                                       personal bias or hidden reasoning. Also identify June it has been closed for
 5 Identify any dependent or critical assump-          past trends or lessons learned from previous structural repairs, the
   tions made during the development of the            projects. This essential process of data works are expected to last
                                                                                                          for several months, at an
   budget.                                             gathering will present an analysis that is based undisclosed cost)
 5 Ensure accurate baseline estimates to confirm       on reasoning rather than personal opinion,
   that the requirements are fully understood.         allowing the results to identify the causes rather
   The project team’s perception may differ            that just the effects of uncertainty.
   from the customer’s.                                   Finally include the effect of risk in the
 5 Reflect uncertainty in the estimate. Use            analysis of potential project costs. Risk should
   multiple estimating techniques to generate          be modelled outside the baseline estimate.
   line item costs, e.g. compare parametric            A more realistic and optimistic analysis is
   techniques such as the PRICE parametric             achieved by assigning likelihood of occurrence
   cost model to that of a pure performance cost       and modelling as a discrete event. Through
   model and explore any difference.                   discussions with those involved in
 5 Make allowance for risk. Use forward think-         generating baseline estimates try to
   ing to identify any opportunities or threats.       identify if the estimate contains a level    Cost exposure
   Anticipate problems and evaluate their likely       of inherent risk (our hidden reason-
   outcome.                                            ing).                                        needs to be
 All the information must be rationalised to           Risk                                         analysed in a way
 develop accurate confidence levels for the              It is easy to over-confuse risk. There     that reflects the
 budget. One of the most powerful methods              are many derived equations and
 to assess these is Monte Carlo analysis (page         methods to establish a risk’s impact. A      true nature of
 176) using proven tools such as @Risk.                popular misconception is that cost
 The downside to this approach is an inherent          exposure is the product of the risk’s        the risk and its
 scepticism in the results due, in part, to the        probability and impact. For example,
 attitude of consultants who place emphasis on         for a project with a 50% likelihood of
                                                                                                    range of possible
 the charts and outputs rather than on the             being exposed to an additional               outcomes
 underlying information or insights. Although a        £1 000 000 the risk contingency
 bell or ‘S’ curve may look good in a report, it       required is thought to be 50% of
 does not immediately identify the critical base-      £1 000 000 (£500 000). This approach is
 line estimates or potential causes of escalation.     incorrect and leads to insufficient contingency
    Causes of cost escalation can be identified by     funds. It is important to remember that a risk’s
 relating the analysis results to information          impact is in fact just its impact, it does not
 gathered during generation of the cost model.         matter if it has a 5%, 50% or 90% likelihood of
 Data gathering is the perfect opportunity to          occurrence. Common sense, yes, but it is easily
 identify hidden assumptions, knowledge gaps           forgotten and often over-complicated during
 and the logic used in estimate generation.            analysis. Instead cost exposure needs to be
 Before performing detailed analysis it is useful,     analysed in a way that reflects the true nature of
 ENGINEERING MANAGEMENT JOURNAL AUGUST 2000                                                                                             175

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PROJECT COSTS




                                                                              Monte Carlo analysis
        This technique uses random or pseudo random numbers                                              most likely to cost £1·1 million but could cost as little as
        to sample from a probability distribution. Traditional                                           £1 million or as much as £1·5 million; this uncertainty could
        analysis combines single ‘point’ estimates of a model’s                                          be represented by the frequency density function in Fig. A.
        uncertainty to predict a single result. In reality, however,                                     Monte Carlo analysis would then represent this function as
        things often don’t go as planned.                                                                a cumulative probability function and generate a random
                                                                                                         number between 0 and 1 (0% to 100%). For each random
                                                                                                         number or sample a corresponding cost will be returned
                                                                                                         (e.g. sample 1 returns £1·35 million and sample 2 returns
                                                                                                         £1·25million). All these samples are possible activity
                                  frequency




                                                                                                         costs. This process recreates thousands of potential
                                                                                                         project outcomes. The results can be combined for all
                                                                                                         activities to produce an overall cumulative probability
                                                                                                         distribution (S-curve) for the entire project and confidence
                                                                                                         levels can be predicted (Fig. B).
                                      0                                                                     Software tools that perform Monte Carlo analysis are
                                       1·0               1·1                               1·5           available which allow a project to be analysed thousands
                                                                   cost, £M                              of times within a couple of minutes. One such tool, @Risk,
                                                                                                         uses simulation techniques to combine all the uncertainty
        Fig. A Frequency density function                                                                values identified for a project. It outputs profit, turnover and
                                                                                                         baseline cost results in the form of S-curves and
                                                                                                         probability distributions.
                                       100                                                                  These output probability distributions give the user a
                                                      sample 1
         cumulative probability




                                                                                                         complete picture of all the possible project outcomes. This
                                                      sample 2                                           is a tremendous improvement on the ‘worst-expected-
                                                                                                         best’ case analysis commonly used, as:
                                              50
                                                                                                         4 They determine a ‘correct’ range of outcomes, as
                                                                                                           uncertainty associated with every cost element has been
                                                                                                           rigorously defined.
                                               0                                                         4 They show a probability of occurrence for each possible
                                                1·0         1·1           1·25 1·35          1·5
                                                                                                           project outcome in the predict range.
                                                                     cost, £M
                                                                                                         As a result, you no longer compare the desirable
        Fig. B Cumulative frequency distribution
                                                                                                         outcomes with undesirable outcomes. But recognise that
           Monte Carlo sampling techniques are entirely random;                                          some outcomes are more likely than others and should be
        i.e. any given sample may fall within the uncertainty range                                      given more weight in the evaluation. The probability
        of the given input distribution. Monte Carlo sampling will                                       distribution is a graph and therefore easy to understand
        ‘recreate’ the input distribution. Consider an activity that is                                  and visualise.




                                                                  the risk and its range of possible outcomes, this     determine which is the better approach. The
                                                                  process is generally known as Monte Carlo             project team can be directed to any weak or
                                                                  analysis.                                             uncertain areas of the project, leading to the
                                                                     Monte Carlo analysis considers all potential       firming of requirements. Finally if the analysis
                                                                  project outcomes and can even allow ‘what             is undertaken as part of a bid then any studies
                                                                  if?’ scenarios to be modelled. This includes          or ‘what if?’ scenarios increase understanding
                                                                  consideration of the real issues and a com-           and therefore ease contract/bid negotiations.
                                                                  parison of alternative solutions, e.g. the effect
                                                                  of different strategies such as alliancing,           Effectively using contingency
                                                                  contractor/subcontractor arrangements or                With the budget developed and agreed the
                                                                  outsourcing (Fig. 1). Therefore the effect of         process is not yet complete. Hopefully part of
                                                                  project alternatives on the overall level of risk     the budget will be attributed to the identified
                                                                  and uncertainty can be better understood.             project risks. This contingency or risk allow-
                                                                     A useful consequence of the process is an          ance, often incorrectly labelled as possible
                                                                  increased project understanding. The differ-          additional short-term profit, is now the key to
                                                                  ences in potential risk exposure can be used to       reducing further downstream costs. There are
176                                                                                                  ENGINEERING MANAGEMENT JOURNAL AUGUST 2000

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PROJECT COSTS




                        100

                         90

                         80

                         70
       probability, %




                         60                           outsourcing                                                                      design
                                                        design                                                                        in house
                         50

                         40

                         30

                         20                                                 £11·4M
                                                                                                                                       £11·8M
                         10

                          0
                          10·00     10·25      10·50       10·75        11·00        11·25       11·75          12·00        12·25         12·50


                                                                                             11·50     £400K
                                                                       cost, £M



                                                                                                                        project will save £400K
                                                                                                                        by outsourcing design




two distinct ways to use these contingency                          occur. The proactive approach can reduce                       Fig. 1 Using Monte Carlo
                                                                                                                                   analysis to increase project
funds:                                                              the risk or remove it altogether, leaving                      understanding
                                                                    contingency funds to cover any additional
1 Inactive: hope for the best, fight fires as they                  downstream problems. Regular meetings to
  occur, throw money at any potential                               identify project opportunities can help
  problems and absorb any risk that impacts on                      supplement the contingency fund. Oppor-
  the project.                                                      tunities in the form of cost savings and project
2 Proactive: manage the risk, spend to save.                        benefits can be fed directly back into the project
  Develop strategies to ‘avoid’ or ‘reduce’                         contingency funds.
  potential risks. The available funds can even                        Once this framework is in place it is possible
  be used to identify further risks and oppor-                      to plan and monitor the use of the contingency
  tunities as the project progresses and evolves.                   fund to mitigate risk or resolve potential
                                                                    problems. By establishing the relationships
No matter how accurate the original analysis,                       between programme plans and potential risks it
being inactive is expected to leave insufficient                    is possible to identify periods when risks may                 Fig. 2 Predicting risk
contingency funds to cover all risks should they                    occur. Time periods or action windows can                      occurrence



                                   Jan   Feb    Mar      Apr    May      Jun      Jul    Aug     Sep      Oct      Nov       Dec     Jan      Feb    Mar
                        risk no.
                                    00    00    00       00     00        00      00      00      00      00       00        00       01       01    01
                         2·05
                         2·43
                                                                                     risk can be managed                   risk will occur during
                         8·07
                                                                                     during April and May                design phase (Jun to Oct)
                         8·15
                         9·05
                        13·35




                                                         risk can be managed                         risk may occur




ENGINEERING MANAGEMENT JOURNAL AUGUST 2000                                                                                                                  177

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PROJECT COSTS



Fig. b Eurofighter Typhoon:
£1500M over budget and 42
months late




                                    be identified when risk mitigation can be           actions several months into the project, all
                                    effectively applied (Fig. 2). These plans can       of which need funding. Aggressive, selfish
                                    be reflected in a spend-profile and the effect on   management of the contingency fund is
                                    the remaining contingency fund derived. As the      required. The risk manager must ensure that
                                    project progresses the contingency spend can        unspent funds remain within the contingency
                                    be updated to reflect actual spend to date. When    budget and are assigned to new or revised
                                    displayed graphically contingency tracking          management actions.
                                    provides a valuable insight into the potential of     This may be difficult, but by demonstrating
                                    additional cost exposure (Fig. 3).                  the effect on the project budget and final profit
                                       Should the associated contingency funds be       of failing to manage new risks the need for
                                    released as profit if risks do not occur? This      reallocation of funds can be clearly seen. To
                                    common approach is shortsighted as the levels       create this visibility regular cost risk analysis,
                                    of risk change during any project. New risks are    and revised S-curves and contingency require-
Fig. 3 Monitoring and
planning contingency                identified and others change in significance,       ments are essential. This analysis should form
spend                               resulting in new priorities and management          part of an overall risk analysis report that is




                                      actual spend to date       predicted spend
                       450 000                                                                      1600 000

                       400 000                                                                      1400 000
                                                                                                               contingency remaining, £




                       350 000                                                                      1200 000
                                                                        monthly costs               1000 000
                       300 000                                          contingency remaining
             cost, £




                                                                                                     800 000
                       250 000
                                                                                                     600 000
                       200 000
                                                                                                     400 000
                       150 000
                                                                                                     200 000
                       100 000                                                                             0
                        50 000                                                                      –200 000
                            0                                                                       –400 000
                                 Feb 00 Mar 00 Apr 00 May 00 Jun 00 Jul 00 Aug 00 Sep 00 Oct 00

                                                             period
                                                                                                        contingency will
                                                                                                         run out before
                                                                                                         end of project




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PROJECT COSTS




passed up the management chain to demon-
strate how the final project profit may be at risk
should short-term objectives take priority.                    identify       identify
   The final key to prevention of cost escalation            assumptions        risks
is the timely execution of management actions,
developed to mitigate risks and to ensure
opportunities are realised. Ideally a co-                                                                  key risk issues/themes
                                                                                                               cost drivers
ordinated approach is required to track the risk                                                               impact timescale
management process, the action plans and                                                                       hotspots and trends
contingency spend. The approach is labour
intensive but there are tools available, such as                                                           plan mitigation
REMIS (risk evaluation and management                                                                          strategy
                                                                                                               windows
information system), that support a proactive
approach to risk management and contingency                                                                identify opportunities
development and tracking (Fig. 4).                                    database                                 cost benefits
   A central risk management tool directs                                                                      timescale reductions
                                                                                                               performance increases
attention to issues that significantly influence
the project. The effectiveness and progress of                        key risks
                                                              contingency requirements
the mitigation actions can be monitored. Trends                      action plans
and hot spots can be quickly assessed. Using a                  contingency tracking
database approach allows an audit trail of the
risk management process to be stored such that
the complete history for each risk is created.
The origin of a risk can then be recorded and all
subsequent lifecycle changes noted.                   The risk management process had to become              Fig. 4 Sample risk
   It must always be the process which drives         an integral part of project culture, not a             management approach
the tool and not vice versa. If low-quality           standalone science burdening the project team
information is entered then no matter how             and its resources. It had to be continuous and
thorough the analysis something will always be        proactive.
missed. In summary the tool is there to support          The first step was a high-level risk assessment
the process and aid the burden of the project         of the potential risks faced by the project. This
team, help communication and ensure that              initiated a review of the infrastructure and
                                                                                                             Fig. c Spearfish: £186M
management actions are pursued.                       support facilities and an assessment of the            over budget and 75 months
                                                      construction risk for the future build and             late
Example
  The bid price for a major UK capital works
project was reviewed to ensure it considered all
uncertainty while remaining competitive. The
project would not be risk-free, a fact that was
appreciated by all parties including the ultimate
customer. Therefore the potential bidder had to
undertake detailed risk assessment and describe
their framework for addressing the risk issues
and means to prevent cost escalation. It was
determined that the following risk management
activities would be required to support the bid
and project:

5 a risk analysis on the scope of work and
  customer requirements
5 a cost assessment of the baseline cost estimate
  and inherent uncertainty
5 cost and timescale risk analysis
5 generation of a contingency fund
5 development of mitigation strategies and risk
  responses.
ENGINEERING MANAGEMENT JOURNAL AUGUST 2000                                                                                             179

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PROJECT COSTS




                              100

                               90                                                           post management
                                                                                              cost exposure
                               80       recommended contingency requirement
                                                                                                                      project risks
                                                                                                                     and uncertainty
                               70                                                       ≈£50 million
              confidence, %




                               60
                                        estimated bid price
                               50

                               40

                               30
                                       bid cost no risk
                                        (uncertainty)
                               20
                                                                pre management
                                                                    exposure
                               10

                                0
                                 425        450           475     500     525     550        575         600      625       650        675

                                                                            cost exposure, £M




Fig. 5 Project S-curves                      refurbishment activities.                                 included both the uncertainty estimates for
                                                These risks were then validated and assessed           each line item in the baseline cost breakdown
                                             against consistent assessment criteria ensuring           and the identified risks, mapped as discrete
                                             each risk was based on reasoning, not personal            elements. Monte Carlo analysis on this cost
                                             bias. The risks were formally agreed with all             model provided a number of interesting results.
                                             parties and subcontractor/partner risks incor-            The current bid price had a 50% chance of
                                             porated. This formed the basis of the formal              being sufficient. Above the 50% point the cost
                                             project risk register. Detailed costs for the             exposure could be significant. In fact from the
                                             potential impact of each risk were estimated              results, in an extreme case the additional cost of
                                             and any estimating uncertainty in the bid price           the potential unmanaged risks could be in the
                                             identified.                                               region of £190M. Sensitivity analysis showed
Fig. d Merlin (EH101):
£815M over budget and 62                        A cost model was produced based on                     this was due to a number of low probability,
months late                                  the project work breakdown structure and                  high cost risks. In this case it would be neces-
                                                                                                       sary to ensure that robust mitigation strategies
                                                                                                       were identified, costed and ownership agreed.
                                                                                                          A revised cost model was produced (Fig. 6)
                                                                                                       which reflected the post mitigation status of the
                                                                                                       project. The cost model now included the
                                                                                                       mitigation costs based on the risk management
                                                                                                       strategies and the cost of any risk residues
                                                                                                       remaining. Based on this and the previous
                                                                                                       analysis it was deemed that a risk contingency
                                                                                                       fund in the region of £50M would be required
                                                                                                       to cover the identified risk and uncertainty.
                                                                                                          The cost was justified to the customer, since
                                                                                                       it would allow the product to be built to the
                                                                                                       required specification within timescale and
                                                                                                       budget. To this end the customer undertook an
                                                                                                       audit of the bid price and an assessment of the
                                                                                                       risk contingency requirement.
                                                                                                          During this audit and negotiation period the
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PROJECT COSTS




                                                                                                                   Fig. e East London Line:
value of Monte Carlo analysis stood out. As                                                                        £88M over budget and 41
requirements changed and liabilities were                                                                          months late
transferred the cost model could be quickly
updated. Revised results in the form of new bid
prices and contingency requirements could be
rapidly produced, so the negotiators could
operate from a position of strength.
   Therefore a bid price and contingency fund
were agreed with the customer based on
reasoning not just as the result of a ‘finger in the
air’. The provided contingency fund was then
used to produce a spend profile which could be         This approach justifies the contingency devel-
tied into the milestone payment programme.             opment and planning ethos, and will provide an
   The ultimate customer retained ownership of         audit trail for decisions. By noting and logging
the contingency fund to ensure it was not put          our decisions and highlighting both the project
away as profit. Draw down from the fund had            problems and opportunities as they occur we
to be justified in one of two ways:                    can take these lessons and establish continuous
                                                       process improvement.
1 To absorb the impact of a risk that had been            However, the contingency planning and risk
  listed and its consequences highlighted.             management process should not be seen solely
2 To enable the mitigation or management of a          as an aid to the day-to-day management of the
  risk—here the post and pre mitigation risk           project, but as a method of considering all
  exposure levels were used to highlight the           project and business aspects. As the project
  goal and the effectiveness of the action.            evolves we should be constantly anticipating
                                                       how our decisions affect the project outcome in
This allowed a constant justification of the           terms of cost, programme timescales and
contingency requirement and also provided              functionality or overall system performance.
visibility that risk management was in fact being         The risk management process needs to be
pursued by the organisation.                           supported at all levels within the project team.
   In parallel to this process regular risk reviews    ‘Actionees’ must be encouraged to pursue their
identified new risks/opportunities and updated         mitigation actions within the required time.
the status of existing risks. The new and              Risk owners must be aware of their risks and
updated risks were then reapplied to the cost          have the opportunity to raise these issues so that
and timescale project models to check the              the project team gains visibility of the potential
current contingency fund and baseline prog-            problem and can identify whether it could
ramme confidence levels.                               affect other project areas. Managers must be
   This continuous risk management approach            proactive and have the necessary authority to
allowed the current and future status of the           respond rapidly to risk. If decisions cannot be
project to be assessed and management actions          made in a timely manner opportunities will be
refocused. Risk could be taken safely, the             missed and the effect of delays will cascade
implications of decisions were understood and          throughout the project.
the contingency fund gave the best value for              It must always be remembered that the
money.                                                 key to risk management is management! The
                                                       process will fail if commitment is lacking
Summary                                                and actions are not actively pursued to their
  This approach for preventing and reducing            conclusion.
cost exposure has several distinct advantages:
                                                       © IEE: 2000
5 Improved project understanding by identi-            Karl Davey is an IEE Member. He works as a consultant
  fying the key uncertainty drivers within the         in the application of proactive risk management at HVR
                                                       Consulting Services Ltd. in its decision support and risk
  baseline estimates.                                  management group. He also lectures on risk management
5 Project risks are identified, with their poten-      and is experienced with the integration and imple-
  tial impact and consequences.                        mentation of software based risk tools. He can be
5 A timescale is established for the potential         contacted at HVR-CSL, Selborne House, Mill Lane,
                                                       Alton, Hants GU34 2QJ, UK. Tel: +44 (0)1420
  financial cost impact and a mitigation strategy      87977, E-mail: karl.davey@hvr-csl.co.uk, Web: www.
  can be planned.                                      hvrgroup.com

ENGINEERING MANAGEMENT JOURNAL AUGUST 2000                                                                                                181

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Quantitative Risk Analysis - Preventing Project cost escalation

  • 1. PROJECT COSTS Preventing project Project costs often increase beyond their original estimates. This is considered inevitable and all too readily accepted as the norm. However, by following a few considered steps there are methods available to reduce cost escalation and increase profit. O n average the UK defence industry defence industry. Many projects in the civil needs an additional £200M a year to sector suffer similar problems (Figs. a-e). cover unplanned problems and budget What causes this escalation? What can be shortfalls due to escalating project costs or done to prevent it? These questions are over- failure to meet the in-service date for equip- looked again and again. The causes generally ment. This problem is not confined to the fall into five categories: 5 Changes to requirements: often arising through misunderstandings or quality changes by the end user or customer. 5 Technology costs: an eagerness to use the latest technology or software can (should the technology be unproven) expose the project to technical difficulties and rework. 5 Changing quotations. 5 Organisational stability: particularly with joint venture or alliance management, the project team or work breakdown is often reorganised at the first sign of trouble leading to downstream problems. 5 Impact of risk: allowing for the unexpected is never easy, but is key to the prevention of excessive cost and schedule escalations. Developing the project budget The first, probably most crucial, step in preventing escalation is developing the budget or bid price. If it is poorly developed and improperly substantiated then, no matter how well the project goes, there is always the chance by Karl Davey it will be insufficient. There are a number of 174 ENGINEERING MANAGEMENT JOURNAL AUGUST 2000 Downloaded 24 Apr 2006 to 192.58.150.41. Redistribution subject to IEE licence or copyright, see http://ieedl.org/copyright.jsp
  • 2. PROJECT COSTS cost escalation steps that can be taken to increase the accuracy if not essential, to interview those involved in Fig. a London Millennium of the budget: preparing line item estimates to identify any Bridge: £8M over (as of 28th and 1 month late budget personal bias or hidden reasoning. Also identify June it has been closed for 5 Identify any dependent or critical assump- past trends or lessons learned from previous structural repairs, the tions made during the development of the projects. This essential process of data works are expected to last for several months, at an budget. gathering will present an analysis that is based undisclosed cost) 5 Ensure accurate baseline estimates to confirm on reasoning rather than personal opinion, that the requirements are fully understood. allowing the results to identify the causes rather The project team’s perception may differ that just the effects of uncertainty. from the customer’s. Finally include the effect of risk in the 5 Reflect uncertainty in the estimate. Use analysis of potential project costs. Risk should multiple estimating techniques to generate be modelled outside the baseline estimate. line item costs, e.g. compare parametric A more realistic and optimistic analysis is techniques such as the PRICE parametric achieved by assigning likelihood of occurrence cost model to that of a pure performance cost and modelling as a discrete event. Through model and explore any difference. discussions with those involved in 5 Make allowance for risk. Use forward think- generating baseline estimates try to ing to identify any opportunities or threats. identify if the estimate contains a level Cost exposure Anticipate problems and evaluate their likely of inherent risk (our hidden reason- outcome. ing). needs to be All the information must be rationalised to Risk analysed in a way develop accurate confidence levels for the It is easy to over-confuse risk. There that reflects the budget. One of the most powerful methods are many derived equations and to assess these is Monte Carlo analysis (page methods to establish a risk’s impact. A true nature of 176) using proven tools such as @Risk. popular misconception is that cost The downside to this approach is an inherent exposure is the product of the risk’s the risk and its scepticism in the results due, in part, to the probability and impact. For example, attitude of consultants who place emphasis on for a project with a 50% likelihood of range of possible the charts and outputs rather than on the being exposed to an additional outcomes underlying information or insights. Although a £1 000 000 the risk contingency bell or ‘S’ curve may look good in a report, it required is thought to be 50% of does not immediately identify the critical base- £1 000 000 (£500 000). This approach is line estimates or potential causes of escalation. incorrect and leads to insufficient contingency Causes of cost escalation can be identified by funds. It is important to remember that a risk’s relating the analysis results to information impact is in fact just its impact, it does not gathered during generation of the cost model. matter if it has a 5%, 50% or 90% likelihood of Data gathering is the perfect opportunity to occurrence. Common sense, yes, but it is easily identify hidden assumptions, knowledge gaps forgotten and often over-complicated during and the logic used in estimate generation. analysis. Instead cost exposure needs to be Before performing detailed analysis it is useful, analysed in a way that reflects the true nature of ENGINEERING MANAGEMENT JOURNAL AUGUST 2000 175 Downloaded 24 Apr 2006 to 192.58.150.41. Redistribution subject to IEE licence or copyright, see http://ieedl.org/copyright.jsp
  • 3. PROJECT COSTS Monte Carlo analysis This technique uses random or pseudo random numbers most likely to cost £1·1 million but could cost as little as to sample from a probability distribution. Traditional £1 million or as much as £1·5 million; this uncertainty could analysis combines single ‘point’ estimates of a model’s be represented by the frequency density function in Fig. A. uncertainty to predict a single result. In reality, however, Monte Carlo analysis would then represent this function as things often don’t go as planned. a cumulative probability function and generate a random number between 0 and 1 (0% to 100%). For each random number or sample a corresponding cost will be returned (e.g. sample 1 returns £1·35 million and sample 2 returns £1·25million). All these samples are possible activity frequency costs. This process recreates thousands of potential project outcomes. The results can be combined for all activities to produce an overall cumulative probability distribution (S-curve) for the entire project and confidence levels can be predicted (Fig. B). 0 Software tools that perform Monte Carlo analysis are 1·0 1·1 1·5 available which allow a project to be analysed thousands cost, £M of times within a couple of minutes. One such tool, @Risk, uses simulation techniques to combine all the uncertainty Fig. A Frequency density function values identified for a project. It outputs profit, turnover and baseline cost results in the form of S-curves and probability distributions. 100 These output probability distributions give the user a sample 1 cumulative probability complete picture of all the possible project outcomes. This sample 2 is a tremendous improvement on the ‘worst-expected- best’ case analysis commonly used, as: 50 4 They determine a ‘correct’ range of outcomes, as uncertainty associated with every cost element has been rigorously defined. 0 4 They show a probability of occurrence for each possible 1·0 1·1 1·25 1·35 1·5 project outcome in the predict range. cost, £M As a result, you no longer compare the desirable Fig. B Cumulative frequency distribution outcomes with undesirable outcomes. But recognise that Monte Carlo sampling techniques are entirely random; some outcomes are more likely than others and should be i.e. any given sample may fall within the uncertainty range given more weight in the evaluation. The probability of the given input distribution. Monte Carlo sampling will distribution is a graph and therefore easy to understand ‘recreate’ the input distribution. Consider an activity that is and visualise. the risk and its range of possible outcomes, this determine which is the better approach. The process is generally known as Monte Carlo project team can be directed to any weak or analysis. uncertain areas of the project, leading to the Monte Carlo analysis considers all potential firming of requirements. Finally if the analysis project outcomes and can even allow ‘what is undertaken as part of a bid then any studies if?’ scenarios to be modelled. This includes or ‘what if?’ scenarios increase understanding consideration of the real issues and a com- and therefore ease contract/bid negotiations. parison of alternative solutions, e.g. the effect of different strategies such as alliancing, Effectively using contingency contractor/subcontractor arrangements or With the budget developed and agreed the outsourcing (Fig. 1). Therefore the effect of process is not yet complete. Hopefully part of project alternatives on the overall level of risk the budget will be attributed to the identified and uncertainty can be better understood. project risks. This contingency or risk allow- A useful consequence of the process is an ance, often incorrectly labelled as possible increased project understanding. The differ- additional short-term profit, is now the key to ences in potential risk exposure can be used to reducing further downstream costs. There are 176 ENGINEERING MANAGEMENT JOURNAL AUGUST 2000 Downloaded 24 Apr 2006 to 192.58.150.41. Redistribution subject to IEE licence or copyright, see http://ieedl.org/copyright.jsp
  • 4. PROJECT COSTS 100 90 80 70 probability, % 60 outsourcing design design in house 50 40 30 20 £11·4M £11·8M 10 0 10·00 10·25 10·50 10·75 11·00 11·25 11·75 12·00 12·25 12·50 11·50 £400K cost, £M project will save £400K by outsourcing design two distinct ways to use these contingency occur. The proactive approach can reduce Fig. 1 Using Monte Carlo analysis to increase project funds: the risk or remove it altogether, leaving understanding contingency funds to cover any additional 1 Inactive: hope for the best, fight fires as they downstream problems. Regular meetings to occur, throw money at any potential identify project opportunities can help problems and absorb any risk that impacts on supplement the contingency fund. Oppor- the project. tunities in the form of cost savings and project 2 Proactive: manage the risk, spend to save. benefits can be fed directly back into the project Develop strategies to ‘avoid’ or ‘reduce’ contingency funds. potential risks. The available funds can even Once this framework is in place it is possible be used to identify further risks and oppor- to plan and monitor the use of the contingency tunities as the project progresses and evolves. fund to mitigate risk or resolve potential problems. By establishing the relationships No matter how accurate the original analysis, between programme plans and potential risks it being inactive is expected to leave insufficient is possible to identify periods when risks may Fig. 2 Predicting risk contingency funds to cover all risks should they occur. Time periods or action windows can occurrence Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar risk no. 00 00 00 00 00 00 00 00 00 00 00 00 01 01 01 2·05 2·43 risk can be managed risk will occur during 8·07 during April and May design phase (Jun to Oct) 8·15 9·05 13·35 risk can be managed risk may occur ENGINEERING MANAGEMENT JOURNAL AUGUST 2000 177 Downloaded 24 Apr 2006 to 192.58.150.41. Redistribution subject to IEE licence or copyright, see http://ieedl.org/copyright.jsp
  • 5. PROJECT COSTS Fig. b Eurofighter Typhoon: £1500M over budget and 42 months late be identified when risk mitigation can be actions several months into the project, all effectively applied (Fig. 2). These plans can of which need funding. Aggressive, selfish be reflected in a spend-profile and the effect on management of the contingency fund is the remaining contingency fund derived. As the required. The risk manager must ensure that project progresses the contingency spend can unspent funds remain within the contingency be updated to reflect actual spend to date. When budget and are assigned to new or revised displayed graphically contingency tracking management actions. provides a valuable insight into the potential of This may be difficult, but by demonstrating additional cost exposure (Fig. 3). the effect on the project budget and final profit Should the associated contingency funds be of failing to manage new risks the need for released as profit if risks do not occur? This reallocation of funds can be clearly seen. To common approach is shortsighted as the levels create this visibility regular cost risk analysis, of risk change during any project. New risks are and revised S-curves and contingency require- Fig. 3 Monitoring and planning contingency identified and others change in significance, ments are essential. This analysis should form spend resulting in new priorities and management part of an overall risk analysis report that is actual spend to date predicted spend 450 000 1600 000 400 000 1400 000 contingency remaining, £ 350 000 1200 000 monthly costs 1000 000 300 000 contingency remaining cost, £ 800 000 250 000 600 000 200 000 400 000 150 000 200 000 100 000 0 50 000 –200 000 0 –400 000 Feb 00 Mar 00 Apr 00 May 00 Jun 00 Jul 00 Aug 00 Sep 00 Oct 00 period contingency will run out before end of project 178 ENGINEERING MANAGEMENT JOURNAL AUGUST 2000 Downloaded 24 Apr 2006 to 192.58.150.41. Redistribution subject to IEE licence or copyright, see http://ieedl.org/copyright.jsp
  • 6. PROJECT COSTS passed up the management chain to demon- strate how the final project profit may be at risk should short-term objectives take priority. identify identify The final key to prevention of cost escalation assumptions risks is the timely execution of management actions, developed to mitigate risks and to ensure opportunities are realised. Ideally a co- key risk issues/themes cost drivers ordinated approach is required to track the risk impact timescale management process, the action plans and hotspots and trends contingency spend. The approach is labour intensive but there are tools available, such as plan mitigation REMIS (risk evaluation and management strategy windows information system), that support a proactive approach to risk management and contingency identify opportunities development and tracking (Fig. 4). database cost benefits A central risk management tool directs timescale reductions performance increases attention to issues that significantly influence the project. The effectiveness and progress of key risks contingency requirements the mitigation actions can be monitored. Trends action plans and hot spots can be quickly assessed. Using a contingency tracking database approach allows an audit trail of the risk management process to be stored such that the complete history for each risk is created. The origin of a risk can then be recorded and all subsequent lifecycle changes noted. The risk management process had to become Fig. 4 Sample risk It must always be the process which drives an integral part of project culture, not a management approach the tool and not vice versa. If low-quality standalone science burdening the project team information is entered then no matter how and its resources. It had to be continuous and thorough the analysis something will always be proactive. missed. In summary the tool is there to support The first step was a high-level risk assessment the process and aid the burden of the project of the potential risks faced by the project. This team, help communication and ensure that initiated a review of the infrastructure and Fig. c Spearfish: £186M management actions are pursued. support facilities and an assessment of the over budget and 75 months construction risk for the future build and late Example The bid price for a major UK capital works project was reviewed to ensure it considered all uncertainty while remaining competitive. The project would not be risk-free, a fact that was appreciated by all parties including the ultimate customer. Therefore the potential bidder had to undertake detailed risk assessment and describe their framework for addressing the risk issues and means to prevent cost escalation. It was determined that the following risk management activities would be required to support the bid and project: 5 a risk analysis on the scope of work and customer requirements 5 a cost assessment of the baseline cost estimate and inherent uncertainty 5 cost and timescale risk analysis 5 generation of a contingency fund 5 development of mitigation strategies and risk responses. ENGINEERING MANAGEMENT JOURNAL AUGUST 2000 179 Downloaded 24 Apr 2006 to 192.58.150.41. Redistribution subject to IEE licence or copyright, see http://ieedl.org/copyright.jsp
  • 7. PROJECT COSTS 100 90 post management cost exposure 80 recommended contingency requirement project risks and uncertainty 70 ≈£50 million confidence, % 60 estimated bid price 50 40 30 bid cost no risk (uncertainty) 20 pre management exposure 10 0 425 450 475 500 525 550 575 600 625 650 675 cost exposure, £M Fig. 5 Project S-curves refurbishment activities. included both the uncertainty estimates for These risks were then validated and assessed each line item in the baseline cost breakdown against consistent assessment criteria ensuring and the identified risks, mapped as discrete each risk was based on reasoning, not personal elements. Monte Carlo analysis on this cost bias. The risks were formally agreed with all model provided a number of interesting results. parties and subcontractor/partner risks incor- The current bid price had a 50% chance of porated. This formed the basis of the formal being sufficient. Above the 50% point the cost project risk register. Detailed costs for the exposure could be significant. In fact from the potential impact of each risk were estimated results, in an extreme case the additional cost of and any estimating uncertainty in the bid price the potential unmanaged risks could be in the identified. region of £190M. Sensitivity analysis showed Fig. d Merlin (EH101): £815M over budget and 62 A cost model was produced based on this was due to a number of low probability, months late the project work breakdown structure and high cost risks. In this case it would be neces- sary to ensure that robust mitigation strategies were identified, costed and ownership agreed. A revised cost model was produced (Fig. 6) which reflected the post mitigation status of the project. The cost model now included the mitigation costs based on the risk management strategies and the cost of any risk residues remaining. Based on this and the previous analysis it was deemed that a risk contingency fund in the region of £50M would be required to cover the identified risk and uncertainty. The cost was justified to the customer, since it would allow the product to be built to the required specification within timescale and budget. To this end the customer undertook an audit of the bid price and an assessment of the risk contingency requirement. During this audit and negotiation period the 180 ENGINEERING MANAGEMENT JOURNAL AUGUST 2000 Downloaded 24 Apr 2006 to 192.58.150.41. Redistribution subject to IEE licence or copyright, see http://ieedl.org/copyright.jsp
  • 8. PROJECT COSTS Fig. e East London Line: value of Monte Carlo analysis stood out. As £88M over budget and 41 requirements changed and liabilities were months late transferred the cost model could be quickly updated. Revised results in the form of new bid prices and contingency requirements could be rapidly produced, so the negotiators could operate from a position of strength. Therefore a bid price and contingency fund were agreed with the customer based on reasoning not just as the result of a ‘finger in the air’. The provided contingency fund was then used to produce a spend profile which could be This approach justifies the contingency devel- tied into the milestone payment programme. opment and planning ethos, and will provide an The ultimate customer retained ownership of audit trail for decisions. By noting and logging the contingency fund to ensure it was not put our decisions and highlighting both the project away as profit. Draw down from the fund had problems and opportunities as they occur we to be justified in one of two ways: can take these lessons and establish continuous process improvement. 1 To absorb the impact of a risk that had been However, the contingency planning and risk listed and its consequences highlighted. management process should not be seen solely 2 To enable the mitigation or management of a as an aid to the day-to-day management of the risk—here the post and pre mitigation risk project, but as a method of considering all exposure levels were used to highlight the project and business aspects. As the project goal and the effectiveness of the action. evolves we should be constantly anticipating how our decisions affect the project outcome in This allowed a constant justification of the terms of cost, programme timescales and contingency requirement and also provided functionality or overall system performance. visibility that risk management was in fact being The risk management process needs to be pursued by the organisation. supported at all levels within the project team. In parallel to this process regular risk reviews ‘Actionees’ must be encouraged to pursue their identified new risks/opportunities and updated mitigation actions within the required time. the status of existing risks. The new and Risk owners must be aware of their risks and updated risks were then reapplied to the cost have the opportunity to raise these issues so that and timescale project models to check the the project team gains visibility of the potential current contingency fund and baseline prog- problem and can identify whether it could ramme confidence levels. affect other project areas. Managers must be This continuous risk management approach proactive and have the necessary authority to allowed the current and future status of the respond rapidly to risk. If decisions cannot be project to be assessed and management actions made in a timely manner opportunities will be refocused. Risk could be taken safely, the missed and the effect of delays will cascade implications of decisions were understood and throughout the project. the contingency fund gave the best value for It must always be remembered that the money. key to risk management is management! The process will fail if commitment is lacking Summary and actions are not actively pursued to their This approach for preventing and reducing conclusion. cost exposure has several distinct advantages: © IEE: 2000 5 Improved project understanding by identi- Karl Davey is an IEE Member. He works as a consultant fying the key uncertainty drivers within the in the application of proactive risk management at HVR Consulting Services Ltd. in its decision support and risk baseline estimates. management group. He also lectures on risk management 5 Project risks are identified, with their poten- and is experienced with the integration and imple- tial impact and consequences. mentation of software based risk tools. He can be 5 A timescale is established for the potential contacted at HVR-CSL, Selborne House, Mill Lane, Alton, Hants GU34 2QJ, UK. Tel: +44 (0)1420 financial cost impact and a mitigation strategy 87977, E-mail: karl.davey@hvr-csl.co.uk, Web: www. can be planned. hvrgroup.com ENGINEERING MANAGEMENT JOURNAL AUGUST 2000 181 Downloaded 24 Apr 2006 to 192.58.150.41. Redistribution subject to IEE licence or copyright, see http://ieedl.org/copyright.jsp