This document discusses Co-op's transformation to using AI and Databricks for its data and analytics. It summarizes Co-op's innovations in delivery and payments that require a new data approach. Co-op developed a new data vision to be trusted with data and create customer value. It established a modern data ecosystem in the cloud using Databricks. Co-op's first use case was personalization, where it quickly built models in Databricks using 11 trillion rows of product affinity data to power recommendations. It is continuing to use Databricks for other business cases and learning openly.