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Convert Your parents into
cheerleaders and Donors:
AKA “It’s the Content, Stupid”
• Will Redway
– Alumni Relations, Development,
Annual Fund, Communications,
Capital Campaigns at Colgate,
Babson, MIT and St. Mark’s School
of Southborough
• Allison Skidmore
#BBK12UC
Only One Objective for your On-Line Communication Strategy
Your School’s long term Sustainability
Which is made up of…
Retention (Fired up Parents)
Educated Community
(Fired up Parents/Alums/Faculty, High Morale because
your community believes in your mission)
Fundraising (then becomes easy…er…easier)
#BBK12UC
#BBK12UC
Silos: Technical and Political
Schools tend to look at technology,
software, and communications needs in
departmental silos.
The Enemy……
The Enemy……
Sports Schedule
changes
#BBK12UC
School Initiated
Push Strategy
Homework Log In
Calendar Changes
E-Newsletter
Volunteer/Board
Email Updates
That neato
blog that cool
teacher does
My head heard that
we should be sending
videos
ADD-A-MESSAGEITIS….
Chuck-everything-at –the-wall-until-it-sticks method
#BBK12UC
#BBK12UC
Leadership Team should
recognize that changing
from a Push to a Pull
strategy is an
Etch a Sketch moment.
#BBK12UC
#BBK12UC
Who is Responsible for key messaging?
Give your constituents the
content they want
Prospective
Families
Will my child fit in
here?
Is it worth it?
Do I like you?
Can I get
involved?
Can I apply?
What makes you
different?
Current Families
Where is my child’s:
homework?
teachers?
Teachers thoughts
about my kid?
directory?
schedule?
pick-up time?
permission slip?
soccer practice?
attendance?
Grades?
Bills?
#BBK12UC
Teachers/Coach
es
Where can I:
Homework
Blog
Tests
Video
Scores
Share info
Find info
Message others
Get my 401k info
Volunteers
Where is my:
Next meeting?
Friends?
Info you were going
to send me?
Privileged info from
the Head?
Way to talk to other
volunteers?
Example: Shore Country Day
#BBK12UC
#BBK12UC
• Show examples:
#BBK12UC
#BBK12UC
#BBK12UC
#BBK12UC
#BBK12UC
#BBK12UC
#BBK12UC
#BBK12UC
#BBK12UC

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Converting Parents into Cheerleaders and Donors - Will Redway and Allison Skidmore

Editor's Notes

  1. Leave your baggage at the door. We all have sob stories “My teacher’s won’t do that”, “My coaches can’t type” “If I ask my middle school teachers to do one more thing they’ll torch the place” The upper school head only believes in chalkboards and says the web is a passing fad…No excuses. I’m leading you to the promised land. Just go back and implement.
  2. The key to a good fundraising on line campaign is that it can’t be all about fundraising.
  3. A quick note about the obstacles that traditionally slow down a school’s progress towards these goals:
  4. DRAFT Ideas/Talking points:   For years, offices in schools have been forced to work in silos using a medley of database systems provided by different companies. Many problems can arise from this. For instance, sharing core data between admission, registrar and the development offices has been a challenge. The offices rely on brittle integrations that often are nothing more than file-based imports/exports vs. true web API integrations. Data becomes out of sync, causing workflow and productivity issues
  5. INERTIA OF THE WAY THINGS HAVE BEEN DONE
  6. The key to a good fundraising on line campaign is that it can’t be all about fundraising. Leadership needs to mandate who does what, how often