The document discusses Contentstack deployments at SAP. It describes how Contentstack is used for SAP Community, which has 250+ editors and over 1 million questions answered. It is also used for SAP Learning and the SAP One internal employee portal. Contentstack provides an intuitive authoring experience and is integrated with other systems like SiteImprove. It supports a new CXS Design System and focuses on the author experience with easy self-publishing of content.

1. EXPERIENCE LIFE AT MACH SPEED

2. Contentstack
Deployments
at SAP
Oliver Kohl
Solution Architect @ SAP IT

3. EXPERIENCE LIFE AT MACH SPEED
© 2022. Contentstack® All rights reserved.
About SAP
Market leader in enterprise application software
● Founded in 1972
● Purpose: Help the world run better and
improve people’s lives
● 400,000+ customers in 180+ countries
● SAP customers produce 70% of the world’s
chocolate & 72% of the world’s beer

4. EXPERIENCE LIFE AT MACH SPEED
© 2022. Contentstack® All rights reserved.
About Me
● Solution Architect for Customer Experience
Solutions (CXS) in SAP IT
● Previously technical owner of SAP Community
● 20+ years building enterprise web solutions in
the SAP ecosystem
● SAP employee since 2009

5. EXPERIENCE LIFE AT MACH SPEED
2022 © 2022. Contentstack® All rights reserved.
SAP Community SAP Learning
CXS Design System SAP One
Contentstack
Deployments
at SAP

6. EXPERIENCE LIFE AT MACH SPEED
© 2022. Contentstack® All rights reserved.
SAP Community
● Public community site
with ~3m visitors per month
● 250+ editors for managing product content
● 50+ community moderators for USG
● Over 1m questions answered
● 136k blog posts

7. EXPERIENCE LIFE AT MACH SPEED
© 2022. Contentstack® All rights reserved.
SAP Community
● Intuitive content authoring & quick self
publishing for 250+ content authors
● Lowering the barrier to access authoring
environment and publish content as
success driver
● Contentstack Chrome extension for easy
content access directly from the page
● Contentstack integration with SiteImprove
for site quality measurement

8. EXPERIENCE LIFE AT MACH SPEED
© 2022. Contentstack® All rights reserved.
SAP Community
● Intuitive content authoring & quick self
publishing for 250+ content authors
● Lowering the barrier to access authoring
environment and publish content as
success driver
● Contentstack Chrome extension for easy
content access directly from the page
● Contentstack integration with SiteImprove
for site quality measurement

9. EXPERIENCE LIFE AT MACH SPEED
© 2022. Contentstack® All rights reserved.
SAP Learning
● Front door for all SAP customer and
developer learning content
● Central site governance with distributed
PM teams contributing learning content
● Content for learning journeys provided from
our SAP Learning Management System
● Contentstack for additional editorial and
page component content
● Centrally managed modular content for
product specific information, used across
multiple pages

10. EXPERIENCE LIFE AT MACH SPEED
© 2022. Contentstack® All rights reserved.
SAP Learning
● Front door for all SAP customer and
developer learning content
● Central site governance with distributed
PM teams contributing learning content
● Content for learning journeys provided from
our SAP Learning Management System
● Contentstack for additional editorial and
page component content

11. EXPERIENCE LIFE AT MACH SPEED
© 2022. Contentstack® All rights reserved.
SAP One
● SAP internal employee portal
● Access to global and localized company
news, and employee specific information
● Contentstack one of many content
sources integrated
● Custom build in-page editing experience
in addition to standard Contentstack UI

12. EXPERIENCE LIFE AT MACH SPEED
© 2022. Contentstack® All rights reserved.
CXS Design System
● Early phase of component library using
StencilJS & Storybook
● Contentstack for managing component
navigation, menu structure and site wide
component configurations
● CMS abstraction to support additional
business use cases
● Flexible component deployment with
support for live content updates

13. EXPERIENCE LIFE AT MACH SPEED
2022 © 2022. Contentstack® All rights reserved.
SAP
Community
SAP
Learning
CXS Design
System
SAP One
Contentstack
Deployments
at SAP
● Focus on author experience with easy
content self authoring and publishing
● Make use of extension capabilities in
Contentstack, e.g. custom widgets
● Consider reuse of content across the
customer experience
Think content management as functional
capability, enabled by API

14. EXPERIENCE LIFE AT MACH SPEED
2022
Thank You 

15. EXPERIENCE LIFE AT MACH SPEED
2022
Q&A
linkedin.com/in/oliverkohl/
github.com/ok
@oliver
How to contact me
Visit SAP Community
https://community.sap.com
Open Source @ SAP
https://developers.sap.com/open-source.html