L&D professionals often think only about one single training program instead of looking at the entire journey that learners take. Mapping out the learner life cycle and assigning content that engages them along the way not only helps create unforgettable learning experiences and drive individual performance but also helps with knowledge transfer knowledge after training. Creating a content strategy is about creating the right content at the right time for the right audience, and it is time for L&D professionals to take a page out of marketing's playbook.