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1. The document discusses two contemporary management perspectives: systems theory and contingency approach. 2. Systems theory views an organization as a set of interrelated parts that work together as a unified whole. A closed system is not influenced by the external environment, while an open system interacts with the environment. 3. The contingency approach recognizes that organizations differ and require different management approaches depending on their situation. A manager may use contingency approach tools like evaluations and team building to best address situations within their organization.











