Download to read offline
Uploaded byEnterprise Management Associates
Consumer Identity and Access Management (CIAM)
The document discusses consumer identity and access management (CIAM) and its critical role in enhancing user experiences while ensuring security. It highlights the unique features of CIAM compared to enterprise IAM and presents findings on the benefits of CIAM solutions, such as improved registration and sales conversion rates. The report concludes that strategic CIAM implementations can lead to significant business performance improvements while addressing security challenges.
More Related Content
Similar to Consumer Identity and Access Management (CIAM)
More from Enterprise Management Associates
Consumer Identity and Access Management (CIAM)
- 1. Consumer Identity and AccessManagement (CIAM) Creating positive user experiences while boosting security effectiveness Steve Brasen Research Director Enterprise Management Associates
- 2. Watch the On-DemandWebinar • Consumer Identity and Access Management (CIAM): Creating Positive User Experiences While Boosting Security Effectiveness On-Demand Webinar: https://info.enterprisemanagement.com/consumer-identity-and- access-management-research-webinar-ss • Check out upcoming webinars from EMA here: https://www.enterprisemanagement.com/freeResearch
- 3. Featured Speaker Steve's careerat EMA follows 20+ years of “in-the-trenches” experience in IT systems support, engineering, and management for high-technology, telecommunications, and financial institutions. Steve is a recognized leading voice on topics related to identity and access management technologies and best practices. © 2021 Enterprise Management Associates, Inc. 3 Steve Brasen Research Director Identity Management | @ema_research
- 4. Consumer Identity and AccessManagement (CIAM) Creating positive user experiences while boosting security effectiveness Steve Brasen Research Director Enterprise Management Associates
- 5. Sponsors © 2021 EnterpriseManagement Associates, Inc. 5 | @ema_research
- 6. Agenda Understanding CIAM 1 2 3 CIAM Requirements CIAM Challenges 4 Quantifiable Benefitsto CIAM 5 Increasing Registration Rates 6 Improving Sales Conversion Rates © 2021 Enterprise Management Associates, Inc. 6 | @ema_research
- 7. Understanding CIAM © 2021Enterprise Management Associates, Inc. 7 Consumer digital experiences are essential for driving business profitability and achieving organizational success. | @ema_research
- 8. Understanding CIAM © 2021Enterprise Management Associates, Inc. 8 Organizations must balance creating positive consumer experiences with meeting business requirements for security and compliance. | @ema_research
- 9. Understanding CIAM © 2021Enterprise Management Associates, Inc. 9 Consumer Identity and Access Management governs the complete authentication and access process for consumers of business IT services | @ema_research
- 10. Understanding CIAM © 2021Enterprise Management Associates, Inc. 10 CIAM is fundamentally different than enterprise IAM Features unique to CIAM include: • Self-Registration • Privacy Consent Management • Consumer-Focused Authentication • Credential Resets • Eminent Elasticity • Progressive Profiling | @ema_research
- 11. Research and Methodology ©2021 Enterprise Management Associates, Inc. 11 EMA has conducted primary research with the intent of identifying current and emerging requirements, challenges, solutions, and outcomes of CIAM implementation | @ema_research
- 12. CIAM Requirements © 2021Enterprise Management Associates, Inc. 12 | @ema_research Percent of respondents indicating the online services currently supported by their organization’s adopted CIAM platform
- 13. CIAM Requirements © 2021Enterprise Management Associates, Inc. 13 | @ema_research Percent of respondents indicating the regulatory compliance initiatives supported in their organization
- 14. CIAM Security Challenges ©2021 Enterprise Management Associates, Inc. 14 | @ema_research Percent of respondents indicating CIAM-related security breach events that occurred in their organization in the preceding year
- 15. CIAM Security Challenges ©2021 Enterprise Management Associates, Inc. 15 | @ema_research Percent of respondents from organizations that had experienced a breach event indicating consequences that occurred due to the incident
- 16. CIAM Administration Challenges ©2021 Enterprise Management Associates, Inc. 16 | @ema_research Percent of respondents indicating how challenging specific CIAM issues are for their organization to administer
- 17. CIAM Benefits © 2021Enterprise Management Associates, Inc. 17 | @ema_research Percent of respondents indicating changes in key consumer responses since their organization adopted their current CIAM solution
- 18. Improving Registration Rates ©2021 Enterprise Management Associates, Inc. 18 | @ema_research Average percentage of consumers visiting business websites who register or log in to specific online services offered by respondent's organization
- 19. Improving Sales ConversionRates © 2021 Enterprise Management Associates, Inc. 19 | @ema_research Average sales conversion rate reported by respondents from organizations adopting CIAM solutions supporting specific features
- 20. Conclusions © 2021 EnterpriseManagement Associates, Inc. 20 • The adoption of CIAM solutions results in significant improvements to business performance and profitability. • However, improvement should be introduced to address increasing security breaches. • CIAM implementations should be strategic and should be key part of an overall security strategy. • EMA survey results clearly indicate that investing in a CIAM platform that offers low-friction consumer access features and end-to-end security assurance achieves quantifiable returns on investment. | @ema_research
- 21. Get the report Learnmore and get the report https://bit.ly/3kbxpZ9 © 2021 Enterprise Management Associates, Inc. 21 | @ema_research