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Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Connecting Cities, Technologies and Citizens –
the Swiss-European-Japanese project CPaaS.io
Image:pxhere,asawin
SI Generalversammlung ¦ Bern, May 28, 2019
Stephan Haller
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Image:TRONSymposium2018
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
EU-Japan Project CPaaS.io
City Platform as a Service – Integrated and Open
Smart City Innovation is the goal of the CPaaS.io
joint R&D project between Europe and Japan. This
means creating value for the society and all actors
in the city environment – people, private
enterprises, public administrations.
To achieve this, the CPaaS.io platform combines the
capabilities of the Internet of Things (IoT), big data
analytics and cloud service provisioning with Open
Government Data and Linked Data approaches.
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Funding Institutions & Programmes H2020 EUJ-02-2016 / NICT (高度通信・放送研究開発委託事業)
Project Volume 3.2 Mio. € / 304.5 PM
Duration July 1, 2016 – December 31, 2018 (2.5 years)
Project Data
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Project Objectives
1. Develop an Open Social City Platform
2. Deploy the City Platform as a Service Solution
3. Empower the citizen to her data
4. Validate the platform with use cases providing public value
5. Develop blue prints for the adaptation and transfer of solutions to other cities
6. Create impact in cities
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Connecting Technologies: Smart City Platform
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Smart City Platform Federation
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Value Chain for Smart City Applications
From Smart City Application Blueprint Template
10
Adapted from (Porter, 1985) and (Laaboudi, D'Ouezzan 2016)
CoreElements
Supporting
Activities
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation 11
Beneficiaries
For whom is value
delivered?
Cost Structure
What are the most important costs to implement and
operate this Smart City application?
Revenue Streams /
Saving Potential
How is the Smart City Application financed?
Relationships
Who are supporters and
opponents?
Stakeholder
Management
Key Activities
What key activities are
required to deliver the
value proposition?
Public Value
Proposition
What kind of public value is
created?
Which public value is delivered?
What urban problems are solved?
In what domain is the application,
e.g.
 Smart Energy
 Smart Mobility
 Smart Water
 Smart Public Services
 Smart Buildings
 …
Key Partners
Who are the key
partners?
Key Resources
What key resources are
required to deliver the
value proposition?
Toolbox for City Developers
Smart City Canvas: Public Value Proposition
Source:ChristianPfister,StephanHaller,undEduardKlein.2019.TowardsaSmartCityBlueprint
Template.InProceedingsofthe13thInternationalConferenceonDigitalSocietyand
eGovernments–ICDS2019,Athens,February24-28,2019,pages30-36.
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Toolbox for City Developers
Smart City Strategy Framework
12
Smart
City
• Population
• Development Stage
• Political System
• Education Level
• Pressures
City Context
• Governance Model
• Citizen Involvement
• Motivation
• City Role
• Process Responsibility
• Business Sector Development
• Approach
• Regional Cooperation
Governance
• Implementation Model
• Application Domains
• Performance Measures
Implementation
• Data Infrastructure
• Networking Infra. (WLAN, IoT)
• Cloud Infrastructure
Infrastructure
Smart
City
Source:HallerS,NeuroniA,FraefelM,andSakamuraK(2018):PerspectivesonSmartCities
Strategies:SketchingaFrameworkandTestingFirstUses.InProceedingsof19thAnnual
InternationalConferenceonDigitalGovernmentResearch(dg.o’18),AnnekeZuiderwijkAand
HinnantC(Eds.).ACM,NewYork,NY,USA,Article4,9pages.
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
β
Implementation Models
Start with single
application, expand
from there
Example(s)
▶ Sapporo
▶ Winterthur
▶ Yokosuka
Platform as a basis
for all Smart City
applications
Example(s)
▶ Vienna
▶ Murcia
Enable different
stakeholders to try and
test different applications
Example(s)
▶ Amsterdam
Anchor Platform Beta-city
Source:JeremyGreen.2016.TheSmartCityPlaybook:
smart,safe,sustainable:StrategyReport.
TechnicalReport.MachinaResearch.
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Effecting Transformation & Innovation
Top-Down
▶ Traditional approach
▶ Often slow
▶ No failures accepted
Bottom-Up
15
▶ Co-Creation, building
on knowledge,
engagement and true
needs of citizens
▶ Fast
▶ Fail to learn
Typical Instruments
➜ Citizen Fora
➜ Hackathons
➜ Community Platforms
➜ Business Incubation Services
➜ …
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Bottom-Up Infrastructrure
The Things Network: Coverage Amsterdam
16
Source: The Things Network, https://www.thethingsnetwork.org/community/
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
▶ First edition held Dec. 17, 2017 – May 18, 2018
approx. 100 submissions
▶ Now running in its 3rd edition
Example
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
▶ Cities need to learn from each other
▶ What works, what doesn’t…
▶ Needs
▶ Focus on public value, not technology
▶ Standardisation and interoperability
▶ The project conducted 3 open city workshops
▶ 2 in Tokyo, co-located with the TRON Symposium
▶ 1 in Bilbao, as part of IoT Week
▶ Cooperation with OASC (Open & Agile Smart Cities)
Connecting Cities
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Summary: Main Project Results
19
Source:https://www.cpaas.io/?page_id=1152
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Research Community
▶ Concepts & Tools
▶ Projects
Education
▶ Courses on Open Data,
Smart City, IoT, Project
Management
Continued Usage of Project Results
Cities
▶ Platform & Toolboxes
▶ Standard Interfaces
▶ Strategy Development
▶ Transfer of Use Cases
▶ New Use Cases
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Key Learning
Successful digital transformation rests on 5 pillars
Data
for fact-based
decisions
Inter-
connection
People, machines,
ideas
Openness
Open digital city
culture and
willingness to
learn
Innovation
Policies
Fostering of
creativity and
innovation
Participation
Population, public
authorities,
economic sector
Images: Wikimedia Commons (Ryoji Ikeda, Günther Herrler), pixabay (rihaji,
reinery), Publicdomainpictures (George Hodan)
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Open.Participatory.Resilient - The Smart City
オープンシティ・ダイバシティ・セーフシティ
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
Thank You!
Gracias Mulțumesc 謝謝 Paldies Eskerrik asko Dziękuję Mahalo ‫תודה‬Go raibh maith agat спасибо
Grazzi आभारी Xin cảm ơn 감사합니다 நன்றி Köszönöm ‫ﻣﺮﺳﻲ‬ Ndiyabulela Grazia Tak Благодаря
Aitäh Terima kasih Děkuji Teşekkür ederim Asante Diolch ‫ﺷﻜﺮا‬ Takk Ďakujem Gràcies Kiitos
Obrigado Ngiyabonga Þakka þér Grazas Tapadh leibh ขอบคุณ Faleminderit ありがとう Danke Ačiū
Merci Grazie Hvala Ευχαριστώ Dankon Tack Dank je Grazcha
Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation
▶ Cohen B (2014): The Smartest Cities In The World 2015: Methodology. https://www.fast-company.com/3038818/the-smartest-cities-in-the-world-2015-methodology
▶ Fraefel M, Haller S, and Gschwend A (2017): Big Data in the Public Sector. Linking Cities to Sensors, In 16th IFIP Electronic Government (EGOV) and 9th Electronic
Participation (ePart) Conference, September 2017.
▶ Gil-Garcia J R, Pardo T A, and Nam T (2015): What makes a city smart? Identifying core components and proposing an integrative and comprehensive conceptualization,
Information Polity 2015, 20, 1: 61–87.
▶ Griffinger R, Fertner C, Kramar H, Kalasek R, Pichler-Milanović N, and Meijers E (2007): Smart cities: Ranking of European medium-sized cities, Final Report, Centre of
Regional Science, Vienna UT.
▶ Haller S, Neuroni A, Fraefel M, and Sakamura K (2018): Perspectives on Smart Cities Strategies: Sketching a Framework and Testing First Uses. In Proceedings of 19th
Annual International Conference on Digital Government Research (dg.o’18), Anneke Zuiderwijk A and Hinnant C (Eds.). ACM, New York, NY, USA, Article 4, 9 pages.
▶ Haller S (2019) Smart Cities and Regions: Die digitale Transformation in der Stadtentwicklung und E-Government. In: Stember J., Eixelsberger W., Neuroni A., Spichiger
A., Habbel FR., Wundara M. (eds) Handbuch E-Government. Springer Gabler, Wiesbaden
▶ Harrison T M, Guerrero S, Burke G B, Cook M, Cresswell A, Helbig N, Hrdinová J, and Pardo T (2011): Open government and e-government: democratic challenges from a
public value perspective. In Proceedings of the 12th Annual International Digital Government Research Conference Digital Government Innovation in Challenging Times,
June 2011.
▶ Laaboudi K, and D’Ouezzan S (2016): White Pater: Smart City Value Chain, available from: http://www.e-madina.org/wp-content/uploads/2016/11/White-Paper-e-
Madina-3.0-Value-Chain-of-Smart-cities.pdf.
▶ Lee G, Kwak Y H (2011): Open government implementation model: a stage model for achieving increased public engagement, Proceedings of the 12th Annual
International Digital Government Research Conference: Digital Government Innovation in Challenging Times, ACM (pp. 254-261).
▶ Porter M E (2014): Wettbewerbsvorteile: Spitzenleistungen erreichen und behaupten = (Competitive Advantage), 8th ed. Frankfurt am Main: Campus-Verlag, 2014.
▶ Puron-Cid G (2017): From Technology to Social Development: Applying a Public Value Perspective to Digital Government in Local Governments in Mexico. In Proceedings
of the 18th Annual International Conference on Digital Government Research - dg.o '17, June 2017.
▶ Walser K, Haller S (2016): Smart Governance in Smart Cities. In: Meier A, Portmann E (ed), Smart City: Strategie, Governance und Projekte, Springer Vieweg, p 19-46.
▶ Winden, W van, Oskam, I, Buuse, D van den, Schrama, W, and Dijck, E van (2016): Organising Smart City Projects: Lessons from Amsterdam. Amsterdam: Hogeschool van
Amsterdam, http://www.hva.nl/carem/publicaties/content/publicaties-algemeen/2016/organising-smart-city-projects.html
References
24

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Connecting Cities, Technologies and Citizens – the Swiss-European-Japanese project CPaaS.io

  • 1. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Connecting Cities, Technologies and Citizens – the Swiss-European-Japanese project CPaaS.io Image:pxhere,asawin SI Generalversammlung ¦ Bern, May 28, 2019 Stephan Haller
  • 2. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Image:TRONSymposium2018
  • 3. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation EU-Japan Project CPaaS.io City Platform as a Service – Integrated and Open Smart City Innovation is the goal of the CPaaS.io joint R&D project between Europe and Japan. This means creating value for the society and all actors in the city environment – people, private enterprises, public administrations. To achieve this, the CPaaS.io platform combines the capabilities of the Internet of Things (IoT), big data analytics and cloud service provisioning with Open Government Data and Linked Data approaches.
  • 4. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Funding Institutions & Programmes H2020 EUJ-02-2016 / NICT (高度通信・放送研究開発委託事業) Project Volume 3.2 Mio. € / 304.5 PM Duration July 1, 2016 – December 31, 2018 (2.5 years) Project Data
  • 5. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Project Objectives 1. Develop an Open Social City Platform 2. Deploy the City Platform as a Service Solution 3. Empower the citizen to her data 4. Validate the platform with use cases providing public value 5. Develop blue prints for the adaptation and transfer of solutions to other cities 6. Create impact in cities
  • 6. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Connecting Technologies: Smart City Platform
  • 7. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Smart City Platform Federation
  • 8. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Value Chain for Smart City Applications From Smart City Application Blueprint Template 10 Adapted from (Porter, 1985) and (Laaboudi, D'Ouezzan 2016) CoreElements Supporting Activities
  • 9. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation 11 Beneficiaries For whom is value delivered? Cost Structure What are the most important costs to implement and operate this Smart City application? Revenue Streams / Saving Potential How is the Smart City Application financed? Relationships Who are supporters and opponents? Stakeholder Management Key Activities What key activities are required to deliver the value proposition? Public Value Proposition What kind of public value is created? Which public value is delivered? What urban problems are solved? In what domain is the application, e.g.  Smart Energy  Smart Mobility  Smart Water  Smart Public Services  Smart Buildings  … Key Partners Who are the key partners? Key Resources What key resources are required to deliver the value proposition? Toolbox for City Developers Smart City Canvas: Public Value Proposition Source:ChristianPfister,StephanHaller,undEduardKlein.2019.TowardsaSmartCityBlueprint Template.InProceedingsofthe13thInternationalConferenceonDigitalSocietyand eGovernments–ICDS2019,Athens,February24-28,2019,pages30-36.
  • 10. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Toolbox for City Developers Smart City Strategy Framework 12 Smart City • Population • Development Stage • Political System • Education Level • Pressures City Context • Governance Model • Citizen Involvement • Motivation • City Role • Process Responsibility • Business Sector Development • Approach • Regional Cooperation Governance • Implementation Model • Application Domains • Performance Measures Implementation • Data Infrastructure • Networking Infra. (WLAN, IoT) • Cloud Infrastructure Infrastructure Smart City Source:HallerS,NeuroniA,FraefelM,andSakamuraK(2018):PerspectivesonSmartCities Strategies:SketchingaFrameworkandTestingFirstUses.InProceedingsof19thAnnual InternationalConferenceonDigitalGovernmentResearch(dg.o’18),AnnekeZuiderwijkAand HinnantC(Eds.).ACM,NewYork,NY,USA,Article4,9pages.
  • 11. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation β Implementation Models Start with single application, expand from there Example(s) ▶ Sapporo ▶ Winterthur ▶ Yokosuka Platform as a basis for all Smart City applications Example(s) ▶ Vienna ▶ Murcia Enable different stakeholders to try and test different applications Example(s) ▶ Amsterdam Anchor Platform Beta-city Source:JeremyGreen.2016.TheSmartCityPlaybook: smart,safe,sustainable:StrategyReport. TechnicalReport.MachinaResearch.
  • 12. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Effecting Transformation & Innovation Top-Down ▶ Traditional approach ▶ Often slow ▶ No failures accepted Bottom-Up 15 ▶ Co-Creation, building on knowledge, engagement and true needs of citizens ▶ Fast ▶ Fail to learn Typical Instruments ➜ Citizen Fora ➜ Hackathons ➜ Community Platforms ➜ Business Incubation Services ➜ …
  • 13. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Bottom-Up Infrastructrure The Things Network: Coverage Amsterdam 16 Source: The Things Network, https://www.thethingsnetwork.org/community/
  • 14. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation ▶ First edition held Dec. 17, 2017 – May 18, 2018 approx. 100 submissions ▶ Now running in its 3rd edition Example
  • 15. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation ▶ Cities need to learn from each other ▶ What works, what doesn’t… ▶ Needs ▶ Focus on public value, not technology ▶ Standardisation and interoperability ▶ The project conducted 3 open city workshops ▶ 2 in Tokyo, co-located with the TRON Symposium ▶ 1 in Bilbao, as part of IoT Week ▶ Cooperation with OASC (Open & Agile Smart Cities) Connecting Cities
  • 16. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Summary: Main Project Results 19 Source:https://www.cpaas.io/?page_id=1152
  • 17. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Research Community ▶ Concepts & Tools ▶ Projects Education ▶ Courses on Open Data, Smart City, IoT, Project Management Continued Usage of Project Results Cities ▶ Platform & Toolboxes ▶ Standard Interfaces ▶ Strategy Development ▶ Transfer of Use Cases ▶ New Use Cases
  • 18. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Key Learning Successful digital transformation rests on 5 pillars Data for fact-based decisions Inter- connection People, machines, ideas Openness Open digital city culture and willingness to learn Innovation Policies Fostering of creativity and innovation Participation Population, public authorities, economic sector Images: Wikimedia Commons (Ryoji Ikeda, Günther Herrler), pixabay (rihaji, reinery), Publicdomainpictures (George Hodan)
  • 19. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Open.Participatory.Resilient - The Smart City オープンシティ・ダイバシティ・セーフシティ
  • 20. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation Thank You! Gracias Mulțumesc 謝謝 Paldies Eskerrik asko Dziękuję Mahalo ‫תודה‬Go raibh maith agat спасибо Grazzi आभारी Xin cảm ơn 감사합니다 நன்றி Köszönöm ‫ﻣﺮﺳﻲ‬ Ndiyabulela Grazia Tak Благодаря Aitäh Terima kasih Děkuji Teşekkür ederim Asante Diolch ‫ﺷﻜﺮا‬ Takk Ďakujem Gràcies Kiitos Obrigado Ngiyabonga Þakka þér Grazas Tapadh leibh ขอบคุณ Faleminderit ありがとう Danke Ačiū Merci Grazie Hvala Ευχαριστώ Dankon Tack Dank je Grazcha
  • 21. Berner Fachhochschule | Wirtschaft | Institute Public Sector Transformation ▶ Cohen B (2014): The Smartest Cities In The World 2015: Methodology. https://www.fast-company.com/3038818/the-smartest-cities-in-the-world-2015-methodology ▶ Fraefel M, Haller S, and Gschwend A (2017): Big Data in the Public Sector. Linking Cities to Sensors, In 16th IFIP Electronic Government (EGOV) and 9th Electronic Participation (ePart) Conference, September 2017. ▶ Gil-Garcia J R, Pardo T A, and Nam T (2015): What makes a city smart? Identifying core components and proposing an integrative and comprehensive conceptualization, Information Polity 2015, 20, 1: 61–87. ▶ Griffinger R, Fertner C, Kramar H, Kalasek R, Pichler-Milanović N, and Meijers E (2007): Smart cities: Ranking of European medium-sized cities, Final Report, Centre of Regional Science, Vienna UT. ▶ Haller S, Neuroni A, Fraefel M, and Sakamura K (2018): Perspectives on Smart Cities Strategies: Sketching a Framework and Testing First Uses. In Proceedings of 19th Annual International Conference on Digital Government Research (dg.o’18), Anneke Zuiderwijk A and Hinnant C (Eds.). ACM, New York, NY, USA, Article 4, 9 pages. ▶ Haller S (2019) Smart Cities and Regions: Die digitale Transformation in der Stadtentwicklung und E-Government. In: Stember J., Eixelsberger W., Neuroni A., Spichiger A., Habbel FR., Wundara M. (eds) Handbuch E-Government. Springer Gabler, Wiesbaden ▶ Harrison T M, Guerrero S, Burke G B, Cook M, Cresswell A, Helbig N, Hrdinová J, and Pardo T (2011): Open government and e-government: democratic challenges from a public value perspective. In Proceedings of the 12th Annual International Digital Government Research Conference Digital Government Innovation in Challenging Times, June 2011. ▶ Laaboudi K, and D’Ouezzan S (2016): White Pater: Smart City Value Chain, available from: http://www.e-madina.org/wp-content/uploads/2016/11/White-Paper-e- Madina-3.0-Value-Chain-of-Smart-cities.pdf. ▶ Lee G, Kwak Y H (2011): Open government implementation model: a stage model for achieving increased public engagement, Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times, ACM (pp. 254-261). ▶ Porter M E (2014): Wettbewerbsvorteile: Spitzenleistungen erreichen und behaupten = (Competitive Advantage), 8th ed. Frankfurt am Main: Campus-Verlag, 2014. ▶ Puron-Cid G (2017): From Technology to Social Development: Applying a Public Value Perspective to Digital Government in Local Governments in Mexico. In Proceedings of the 18th Annual International Conference on Digital Government Research - dg.o '17, June 2017. ▶ Walser K, Haller S (2016): Smart Governance in Smart Cities. In: Meier A, Portmann E (ed), Smart City: Strategie, Governance und Projekte, Springer Vieweg, p 19-46. ▶ Winden, W van, Oskam, I, Buuse, D van den, Schrama, W, and Dijck, E van (2016): Organising Smart City Projects: Lessons from Amsterdam. Amsterdam: Hogeschool van Amsterdam, http://www.hva.nl/carem/publicaties/content/publicaties-algemeen/2016/organising-smart-city-projects.html References 24