The intern disassembled and assembled a computer system at Web Info-Net Ltd. This involved disconnecting cables, removing components like the motherboard, RAM, hard drive and installing them in reverse order. The intern also performed tasks like installing operating systems, networking, web development, and Linux administration to gain practical skills in various areas of IT. The 3 month internship helped the intern develop both knowledge and skills to prepare for employment in the field of computer science.

1. 1
FACULTY OF COMPUTER SCIENCE AND INFORMATION
TECHNOLOGY
THE INDUSTRIAL TRAINING REPORT CARRIED OUT AT
WEB INFO-NET LTD
BY
MUGANGA RASHID
16FEB/KU/DCSIT/056
CONTACT: 0754404040
EMAIL: rashidmuganga@gmail.com
AN INTERNSHIP REPORT SUBMITTED TO THE FACULTY
OF COMPUTER SCIENCE AND INFORMATION
TECHNOLOGY IN PARTIAL FULLFILMENT OF THE
REQUIREMENT FOR THE AWARD OF A DIPLOMA IN
COMPUTER SCIENCE AND INFORMATION TECHNOLOGY
OF
KAMPALA UNIVERSITY

2. 2
JUNE TO AUGUST 2017

3. i
DECLARATION
I MUGANGA RASHID declare that this internship report has been done for the first time and am
sure that it has not been produced by any one apart from me and never been submitted to any
institution for the same purpose or cause.
Signature…………………………….…………………
Date………………………………………………

4. ii
APPROVAL
I have done this work for myself under the guidance of the following supervisors.
Signature…………………………………. Date……………………………….
Mr. ROGERS MUSINGUZI
ICT Manager
Signature…………………………………. Date……………………………….
Mr. MUSOKE STEVEN
Academic Supervisor

5. iii
DEDICATION
I dedicate this internship report to Web Info-Net Ltd for allowing me to undertake my industrial
training under their company. I also dedicate it to my beloved parents, guardians, brother, sisters
and to everyone in his/her capacity for their support during my internship may Allah reward
them abundantly.

6. iv
AKNOWLEDGEMENT
I would like to extend my sincere gratitude and appreciation to all those who joined all their
efforts in making my internship training successful.
Special thanks goes to my Academic and Field supervisors for their excellent work done during
my internship training.
I particularly thank my parents and guardians for their endless support they have rendered to me
in my academic journey and may Allah Bless them throughout their LIFE.
In regards to the industrial training I have been doing, sincerely express my appreciation to the
almighty Allah who enabled me to finish the work, my parents for the financial support, the
lecturers that is to say labour simeo and shaban kyasanku for advising me on the best place for
internship that was Web Info-Net Ltd, my fellow internees from other universities that is to say
Joan(KYU), Robert(MUK), Maggie(SLAU), Dan(KYU), Hamphery(MUK), Shamim(MUK)and
Augustus(KIU) for their exceptional support during this training and not forgetting my fellow
Kampala university students that is DDumba Micheal. May ALLAH BLESS YOU ALL

7. v
Table of Contents
DECLARATION............................................................................................................................ i
APPROVAL .................................................................................................................................. ii
DEDICATION.............................................................................................................................. iii
AKNOWLEDGEMENT.............................................................................................................. iv
LIST OF ABBREVIATIONS ................................................................................................... viii
LIST OF FIGURES ..................................................................................................................... ix
ABSTRACT................................................................................................................................... x
CHAPTER ONE .......................................................................................................................- 1 -
INTRODUCTION.....................................................................................................................- 1 -
BACKGROUND ........................................................................................................................ - 1 -
Objectives of the Web Info-Net Ltd........................................................................................... - 1 -
Functions of Web Info-Net Ltd..................................................................................................- 1 -
Specific objectives of the organization....................................................................................... - 2 -
Scope of the internship training .................................................................................................- 2 -
Duration...................................................................................................................................... - 3 -
Name of the organization ........................................................................................................... - 3 -
Location and address of the organization.................................................................................. - 3 -
Vision .......................................................................................................................................... - 3 -
Mission........................................................................................................................................ - 3 -
Core Values ................................................................................................................................ - 4 -
Completed IT Project Contracts................................................................................................ - 4 -
Objectives of the internship ....................................................................................................... - 4 -
WEB INFO-NET LTD ORGANIZATIONAL STRUCTURE ................................................. - 5 -

8. vi
CHAPTER TWO ......................................................................................................................- 6 -
INTRODUCTION TO COMPUTERS ...................................................................................- 6 -
HARDWARE ASSEMBLING AND DISSEMBLING.............................................................. - 6 -
DISSEMBLING THE COMPUTER SYSTEM..................................................................... - 6 -
ASSEMBLING THE COMPUTER SYSTEM...................................................................... - 6 -
BIOS SETTINGS ....................................................................................................................... - 7 -
WINDOWS 8 OPERATING SYSTEM INSTALLATION....................................................... - 7 -
REPAIR AND MAINTENANCE .............................................................................................. - 7 -
COMPUTER TROUBLE SHOOTING........................................................................................ - 7 -
COMPUTER SERVICING.................................................................................................. - 7 -
WINDOWS SERVER 2008 INSTALLATION AND ADMINISTRATION ............................ - 8 -
DOMAIN CONTROLLER CONFIGURATION.................................................................. - 8 -
VOIP AND SIP..................................................................................................................... - 9 -
ANDROID APP DEVELOPMENT ........................................................................................... - 9 -
WEB PROGRAMMING............................................................................................................ - 9 -
NETWORKING....................................................................................................................... - 11 -
TERMINATION OF ETHERNET CABLES......................................................................- 11 -
SITE SURVEY AND DESIGN............................................................................................- 11 -
SWITCH AND ROUTER CONFIGURATION...................................................................- 11 -
MULTIPLE VLAN CONFIGURATION.............................................................................- 11 -
VOIP CONFIGURATION..........................................................................................................- 12 -
DATABASE INSTALLATION AND ADMINISTRATION .................................................. - 12 -
NETWORK AND DATA SECURITY .................................................................................... - 12 -
CYBER SECURITY............................................................................................................- 12 -
LINUX INSTALLATION AND ADMINISTRATION........................................................... - 12 -
LINUX DESKTOP VERSION INSTALLATION ..................................................................- 12 -
LINUX SERVER INSTALLATION....................................................................................- 13 -
CHAPTER THREE ................................................................................................................- 14 -

9. vii
TECHNIQUES USED DURING INTERNSHIP TRAINING............................................- 14 -
Discussions................................................................................................................................ - 14 -
Practical.................................................................................................................................... - 14 -
Team work................................................................................................................................ - 14 -
Tasks......................................................................................................................................... - 14 -
KNOWLEDGE AND SKILLS GAINED IN INTERNSHIP TRAINING.............................. - 14 -
Knowledge...........................................................................................................................- 14 -
Skills....................................................................................................................................- 15 -
INTERESTING EXPERIENCES............................................................................................ - 15 -
Internship project................................................................................................................- 15 -
Interaction with experienced people in the field...................................................................- 15 -
Working with experienced and more skilled individuals......................................................- 15 -
CHARPTER FOUR................................................................................................................- 16 -
CHALLENGES FACED DURING INTERNSHIP.............................................................- 16 -
Challenges.................................................................................................................................- 16 -
CHARPTER FIVE..................................................................................................................- 17 -
RECOMMENDATIONS AND CONCLUSION ..................................................................- 17 -
RECOMMENDATIONS............................................................................................................ - 17 -
To the organization..............................................................................................................- 17 -
To the university..................................................................................................................- 17 -
CONCLUSION .......................................................................................................................- 18 -
REFERENCES........................................................................................................................- 19 -
APPENDICES .........................................................................................................................- 20 -
Appendix “A” list of different tables .......................................................................................... - 20 -
Appendix “B” list of screen shots of activities carriedout............................................................ - 24 -

10. viii
LIST OF ABBREVIATIONS
Abbreviation Description
ICT Information and communication technology
VOIP Voice over internet protocol
WIN Web info-net limited
ADDS
DNS
Active Directory Domain Service
Domain Name Service
MIT Masters in information Technology
HDMI High Definition Multimedia Interface
DVD ROM
Digital versatile disc-read only memory
XML Extensible Markup Language
HTML Hyper Text Markup Language
Db Database
UI User Interface
POST
CPU
Power On Self-Test
Central processing Unit

11. ix
LIST OF FIGURES
Figure 1 dissembling and assembling .............................................................................................- 24 -
Figure 2 Bios settings....................................................................................................................- 25 -
Figure 3 windows 8 installation .....................................................................................................- 26 -
Figure 4 windows server installation ..............................................................................................- 27 -
Figure 5 Linux desktop version......................................................................................................- 28 -
Figure 6 Linux server installation...................................................................................................- 29 -
Figure 7 Android App developed...................................................................................................- 30 -
Figure 8 website on localhost ........................................................................................................- 31 -
Figure 9 administrative area of a website........................................................................................- 31 -
Figure 10 website on internet.........................................................................................................- 32 -
Figure 11 sending web files to the internet......................................................................................- 32 -
Figure 12 multiple vlans................................................................................................................- 33 -
Figure 13 VoIP.............................................................................................................................- 33 -
Figure 14 details form developed in database management..............................................................- 34 -
Figure 15 internship project main window......................................................................................- 34 -
Figure 16 library management system one.....................................................................................- 35 -
Figure 17 library management system two......................................................................................- 36 -
Figure 18 termination process of cables..........................................................................................- 37 -
Figure 19 network design of web info-net ltd..................................................................................- 38 -
Figure 20 network design of Kampala university ............................................................................- 38 -
Figure 21 website MySQL before editing .......................................................................................- 39 -
Figure 22 MySQL database after editing it .....................................................................................- 39 -

12. x
ABSTRACT
This practicum report is evident that the Internee carried out his internship at Web Info-Net Ltd.
The internship program was intended to enable student develop skills in the application of
theoretical knowledge into practical situations and to get more experience in the field, in
preparation to enter full time employment in areas of specialization.
Chapter one focuses on the background of the organization, objectives of WIN, vision, mission,
core values, functions of WIN, address & location of the organization, objectives of internship
training, scope of internship, duration, structure of organization and completed IT project
Contracts.
Chapter two focuses on major activities carried out in the department of ICT that is Computer
Hardware assemble and dissemble, Computer Servicing, Repair & Maintenance, Windows 8
operating systems, Networking, Windows Server Administration, Data & Network Security,
Database management & Installation, Programming, Web designing, Android application
development and Linux server & desktop Installation and Administration.
Chapter three focuses on knowledge and skills gained, internship project, interesting experiences,
relationship with other staff and the techniques used during internship that were discussions,
practical, team work and tasks.
Chapter four focuses on the challenges faced during internship.
Chapter five focuses on the recommendations and conclusion both to the University and also to
organization.

13. xi

14. - 1 -
CHAPTER ONE
INTRODUCTION
BACKGROUND
This internship was carried out at Web Info-Net Ltd. Web Info-Net ltd is a private limited IT
Business Solution company. It was formed in 2010 by IT Experts from Different organizations. It
deals in ICT Training, Services and supplies to Universities and other educational institutions,
Government organizations, Private companies and individuals.
Web Info-Net Ltd has been prequalified by over 250 big organizations in Uganda, and it has
completed several projects in Local Area Network (LAN) setup, Computer maintenance and
repairs, supply of different ICT equipment’s and Developing Different Computer Software's.
Web Info-Net Ltd has offered Internship training to over 3000 students from different universities
and these include Makerere University, Kyambogo University, Mbarara University, Amity
University, Makerere University Business school, Kampala International University, Islamic
University in Uganda and Ndejje University, Busitema University, Bishop Stuart University,
Mountain of the Moon University, Kabale University and Bugema University.
Objectives of the Web Info-Net Ltd
They Carry out consultancy on information technology, enterprise network, office automation and
servicing / supply of equipment’s and consumables therefore.
They Provide data and records management services.
They Provide IT security that is antivirus, firewalls, and training customer’s protection and IT user
skills.
They Conduct research in co-temporally issues affecting the society and come up with IT solutions
to help them mitigate their problems.
They Provide IT supplies, services and training.
Functions of Web Info-Net Ltd
They offer internet security, IT skill training, consultancy, research and IT supplies.
They offer home and office networking. No matter the size of the project, we deliver exceptional
results at a reasonable cost.
They offer service in web hosting

15. - 2 -
They design dynamic websites with content management systems
They offer reliable web and data applications hosting solutions.
They offer options of shared or dedicated, virtual or physical servers, Linux or windows.
They also offer Networking LAN & WAN services, Network troubleshooting, Network installs
and internet configurations.
They offer software development, web designing and information systems, computer upgrades,
maintenance and repairs, Network certification, server configurations and maintenance, Backup
and recovery, software installation, computer virus protection, service, scanning and spyware
removal
Specific objectives of the organization
They Carry out consultancy on information technology, enterprise network, office automation and
servicing / supply of equipment’s and consumables therefore.
They Provide data and records management services.
They Provide IT security that is antivirus, firewalls, and training customer’s protection and IT user
skills.
They Conduct research in co-temporally issues affecting the society and come up with IT solutions
to help them mitigate their problems.
They Provide IT supplies, services and training.
Scope of the internship training
In this internship training, the internee was trained in a number of areas that is to say Computer
Hardware assembling and dissembling, Linux Installation and Administration both Desktop and
Server, Database management Installation, Windows Operating System Installation, Web
designing, Networking, Windows Server Installation and Administration, Data & Network
Security, Programming, Android App Development, Repair & Maintenance, Computer Servicing
with an aim of enhancing the internee’s capabilities and boosting his skills in all areas of
computer science and information technology.

16. - 3 -
Duration
This practicum was carried out at Web Info-Net Ltd from 5th /June /2017 to 4th /August/2017.
Name of the organization
WEB INFO-NET LTD UGANDA
Location and address of the organization
Address:
WEB INFO-NET LTD.
Physical location:
Head offices
Plot 63 Buganda road,
P. O. Box 21156 Kampala‐Uganda
General line: +256‐414‐ 691425
http://www.webinfo‐net.co.ug
Makerere office
Plot 923 Makerere Hill road
3rd & 2nd Floor, Ham Towers
Email: info@webinfo-net.co.ug
Vision
“To Meet Each Client’s Business Vision- is our mission.”
Mission
To provide and facilitate the delivery of quality, sustainable, customer oriented services efficiently
and effectively. To consistently create value for our stakeholders, by providing solutions which
enable our customers to achieve excellence and sustainable competitive edge with emerging
technologies in IT fields

17. - 4 -
Core Values
Innovation: Flexibility is the key to our offerings, and intrinsic to this flexibility, is the spirit of
Innovation that we bring to our products and services from the very stage of design to
implementation and customer support.
Insight: At Web Info-Net, we have always prided ourselves on the vision, skills, expertise and
professionalism of our team. Our team members make use of their keen Insight to foresee industry
trends and meet demanding customer needs.
Integrity: At Web Info-Net, we look at the Core Value of Integrity as the very soul of our
company. This is reflected in its finances, the trusted relationship that we share with our customers
and business partners, and the faith reposed in them by their stakeholders.
Completed IT ProjectContracts.
Repairing Makerere University main library Local Area Network
SDV Transmit-LAN and fiber Installation & UPS Back-Up System
Fiber Installation at college of Engineering Art Design and Technology, Makerere University
Supply and maintenance of office IT equipment at Reproductive health Uganda (RHU)
Maintenance and Repair of IT Equipment at Electricity Regulatory Authority (ERA)
Ministry of Education-software, Computer Maintenance & repairs
Micro Finance Support Center- Computer Maintenance & repairs.
Ministry of ICT - IT Supplies & Services
Ministry of Tourism- Maintenance of Generators & printers.
Uganda Prisons- IT supplies & services
Uganda Land Commission- PBAX Maintenance, Networks & Supplies
Uganda Investment Authority- computer Service & Maintenance
Objectives of the internship
To gain exposure in the working environment
To obtain practical skills
To learn how to handle administrative roles.
To create a good relationship with different people in the field of computer science and information
technology

18. - 5 -
WEB INFO-NET LTD ORGANIZATIONAL STRUCTURE

19. - 6 -
CHAPTER TWO
INTRODUCTION TO COMPUTERS
HARDWARE ASSEMBLING AND DISSEMBLING
DISSEMBLING THE COMPUTER SYSTEM
Switched off the power supply from the wall socket and detached the power cable from both the
Source and the SMPS at the back of the CPU cabinet and then removed the remaining externally
connected device that were keyboard, mouse and monitor from the back of CPU cabinet, then
after removed the CPU cabinet cover by unscrewing screws at the back of the CPU and slide the
cover about an inch and lifted it off.
Detached the internal cables from their Source and Uninstalled internal cards
Removed Hard Disk Drive, CD/DVD drives from the Source
Removed the RAM from its slot
Removed the power supply
Detached the motherboard from the CPU cabinet by unscrewing screws, removed the CPU fan
from the motherboard, removed the processor from the processor socket of the motherboard.
(FIGURE 1).
ASSEMBLING THE COMPUTER SYSTEM
Mounted the processor in the processor socket on the motherboard gently, attached the CPU fan
on top of the processor screwed it on the motherboard fixed vertically in the CPU cabinet and
screwed fixed the power supply at the top back end of the cabinet and screwed it. The power
connectors for motherboard and CPU fan power supplies were connected. the cabinet cooling
FAN fixed and screwed at the back end grill of the cabinet and its power connector connected
from SMPS.
The CD/DVD drive was fixed at the top front end of the cabinet and screwed, the HDD and
floppy disk drives fixed below CD/DVD drive and screwed without any vibration in either of

20. - 7 -
them and selected the appropriate data cable and connected each cable to its drive socket and
another end at its appropriate connector on the motherboard.
Mounted the memory modules on the motherboard by aligning the RAM to its slot on the
motherboard and pressed it downward, fixed the internal cards to their sockets and attached
power cable to it, Covered the CPU cabinet by placing its cover and pressed it towards front side
and screwed it.
Connected the external devices with CPU at their appropriate sockets. These includes mouse and
keyboard, Monitor, Connected the power cable to the back of CPU in SMPS. Plugged into the
power cable on the wall socket. (FIGURE 1).
BIOS SETTINGS
To enter the BIOS Setup utility, rebooted the computer system and pressed F2 key on power-on
self-test. When BIOS was started the main BIOS Setup utility top-level screen appears
(FIGURE2). This screen provides seven menu options across the top of the screen
WINDOWS 8 OPERATING SYSTEM INSTALLATION
Inserted a windows 8 installation DVD into the DVD/CD drive and on post, pressed F12 key on
the keyboard to enter the bios menu, selected the boot media that was cd/dvd.
The screen displayed the message to press any key to boot from cd/dvd and pressed, choose the
language clicked next to start the installation, clicked next to input the activation product key and
accepted the EULA, selected the version to install clicked next
It copied the windows files, got files ready for installation, installed features, updates and
finished the installation process. (FIGURE 3).
REPAIR AND MAINTENANCE
COMPUTER TROUBLE SHOOTING
Looked at common computer problems and how to solve them that were unnecessary rebooting,
Blue screen, PC lights but no display, overheating, RAM problems, Keyboard failure and Beep
codes
COMPUTER SERVICING
Looked at how to handle clients’ computers and used tools like towel, blower and brush.

21. - 8 -
WINDOWS SERVER 2008 INSTALLATION AND ADMINISTRATION
Inserted the Windows Server 2008 installation DVD in the DVD/CD drive, on post pressed F12
for the boot menu and selected the boot device, the installer runs, the Installation
Windows screen appears.
Selected the language and other preferences, Clicked Next and Clicked Install now. The setup
began.
Selected Windows Server 2008 Enterprise and clicked Next.
Read the license terms and checked “I accept the license terms” and clicked Next.
clicked Custom (advanced) selected the hard disk where to install and clicked Next, the
installation began, the installer prompted me to change the password. Clicked OK.
Entered a new password, re-entered the password to confirm it, and clicked the right-arrow
After clicked OK on the confirmation screen, the operating system prepares your desktop,
the Initial Configuration Tasks window appeared by default. Windows Server was now
installed. Windows Server prompted for activation information, Entered the Product Key and
clicked Next to finish the activation. (FIGURE 4).
DOMAIN CONTROLLER CONFIGURATION
Clicked on the initial configuration task window that appeared by default on completion of the
windows server 2008, clicked the add role and went to the add roles wizard where I selected
ADDS clicked Next and it was installed.
And when configuring DNS, I went to Run and typed “dcpromo” command and clicked ok
selected create new domain in a forest clicked Next, entered the preferred name for the domain
ending with ‘.com’ selected the version of windows server entered password and my DNS was
installed.

22. - 9 -
VOIP AND SIP
To enable on VOIP on the server first installed Microsoft .NET Framework 3.5 Offline Installer
then installed office sip-server 3.5, office sip messenger and office sip softphones to enable easy
communication between clients and the server.
Challenges
The process was tiresome.
ANDROID APP DEVELOPMENT
Installed JDK and created its path by going to computer properties clicked advanced system
settings, went to environmental variables and clicked, the environmental variables windows
appeared then went to the system variables and edited path so that to configure the java
environment which would help to run the ADT on the eclipse and clicked ok three times after I
went to CMD to confirm the java path and typed java c.
Sent eclipse shortcut to the desktop, right clicked the eclipse shortcut the option menu appeared
and selected open to run the adt.
When the adt opened, went to the top level menu and clicked on the windows the option
appeared and clicked on show view, the option menu appeared, selected package explorer so as
to create the workspace for android app development.
After creating the workspace, went to the top level menu, clicked on file and option menu
appeared, selected New the option menu appeared and choose Android Application Project.
New Android Application window appeared that required me to enter Application Name, Project
Name and Package Name for the application to be created (FIGURE 7).
WEB PROGRAMMING
Installed Microsoft Visual C++ 2012 redistributable and wamp server started wamp server by
clicking on the wamp server icon on the task bar and the option menu appeared, clicked on
localhost that was ran by google chrome which was the browser on my machine by default.
When localhost was in the browser selected phpMyAdmin clicked on databases, created new
database named it rashid. Then went to local Disk C of my computer opened the wamp folder, in
the wamp folder opened www folder and created a new folder with the same name as that of the
database I created.

23. - 10 -
Then went to the word press folder and copied the files that were in it and pasted them in a folder
I created in www folder on local Disk C then renamed the wp-config-sample to wp-config after
opened it and renamed the DB_NAME rashid and also the DB_USER to ‘root’ and left the
password blank and saved. (FIGRUE 21) & (FIGRUE 22)
Then opened a new tab in the browser and typed in localhost /rashid and I was directed to the
WordPress installation page where I filled in the information that was needed I clicked on install
WordPress after I was prompted to the login page as administrator entered my username and
password clicked ok, then I was able to make changes in my website via the Dashboard.
(FIGRUE 9)
To view my Website, typed localhost/rashid in a new tab. (FIGRUE 8)
Hosting a Website on the internet
First opened up an account with 000webhost.com which account was to enable me host my
Website on the internet then I created a backup folder on the desktop and copied the folder that
was containing my website information on local Disk C to this folder. I went to my Wamp
Server icon on the taskbar clicked on it and then clicked localhost selected phpMyAdmin choose
the database that I created ‘rashid’, clicked export and selected custom checked for object
creation options and ticked the add Drop table option and clicked Go after selected the
destination of my export and that was the backup folder that I had created clicked ok.
Created a new folder on local Disk C and named it webras then also created a new database in
phpMyAdmin named it rash after clicked on it and imported the rashid.sql from the backup
folder, back to backup folder I copied the files from rashid folder to the new folder webras in
www on local Disk C. then opened the wp-config and changed the DB-NAME to rash and saved
then opened the .htaccess in webras folder opened it with notepad++ and edited the Rewritable
Base name to that of folder then went back to phpMyAdmin clicked on the new database
checked for wp_options double clicked on it edited the first two lines by changing the option
value to the name of the new folder created on local Disk C.
Then downloaded the FileZilla which I used to upload my website files to the internet (FIGURE
11) after that, the website was on internet (FIGURE 10).

24. - 11 -
NETWORKING
TERMINATION OF ETHERNET CABLES
First corrected the equipment’s to be used in the process and they were crimping tool, cable
snips, RJ45 connectors and UTP CAT6 cables, Used the cable snip to cut outer cable cover
jacket from each cable at its end, aligned the wires in order that was white green, green, white
orange, blue, white blue, orange, white brown and brown for standard A which was arranged at
both ends of the cable.
Then fixed the cable into the RJ-45 connector firmly with appropriate force to ensure that wires
are seated at the end of the RJ-45 connector channels, then inserted the RJ-45 into the crimping
tool to bond RJ-45 connector with the wires so that the wires do not become misaligned. while
crimping the connector the aim was to push the copper conductors down to the wires and the
plastic tab applied some energy until I heard a click that confirmed me that the copper tabs were
seated properly, then inspected the cable with Ethernet cable tester to ensure that the connector
was properly terminated to the cable (FIGURE 18).
SITE SURVEY AND DESIGN
Started by moving around the company to see how the network was designed and arrangement of
computers and tables in all the laboratories then tasked to design the network of all laboratories
of the company from the survey made and make its bill of quantity for the gadgets that were
used, also tasked to draw the network design of my university and make its bill of quantity
basing on the prices I had got (tables 2, 3&4) and (FIGURE 19) & (FIGURE 20).
A challenge was found in getting the prices in town since Indians ICT shops were not willing to
tell the prices of the different equipment’s. used Microsoft Visio to design the network designs.
SWITCH AND ROUTER CONFIGURATION
Configured switches and routers in packet tracer.
MULTIPLE VLAN CONFIGURATION
Configured multiple vlans packet tracer. Configured a network with three VLANS and ensured
that they communicated, started by creating VLANS and assigning them ports on the switches
then configured the router encapsulation and the router rip commands for the DHCP which
assigned them IP addresses automatically. (FIGRUE 12)

25. - 12 -
VOIP CONFIGURATION
Configured VoIP in packet tracer. configured a network that had IP phones and computers
connected and communicating. (FIGRUE 13)
DATABASE INSTALLATION AND ADMINISTRATION
Installed visual studio ultimate 2012 after installation, opened it and clicked new project to create
project, named and clicked ok, then changed the form name, back color and window state to
maximum. Designed a user interface in visual basic, that can be used to enter the students’
details, marks obtained in the exams per semester and stored in the database and designed menus
in it. (FIGRUE 14)
NETWORK AND DATA SECURITY
Looked at cyber and PC security.
CYBER SECURITY
Elements of cyber security included application security, information security, network security,
disaster recovery, operational security, end-user education.
Goals of security were prevention, detection and recovery.
Cybercrimes that were discussed were Hacking, Child pornography, Denial of service or attack,
Virus dissemination, Computer vandalism, Cyber terrorism, Software piracy, Credit card theft,
Electronic bullying and stalking, Identity theft and Network intrusion. Among those the focus
was put hacking which was ethical.
LINUX INSTALLATION AND ADMINISTRATION
Looked at Linux distribution that were Ubuntu, Red hat and Linux mint
LINUX DESKTOP VERSION INSTALLATION
Inserted a Linux desktop version of Ubuntu installation DVD in the DVD/CD drive, restarted the
computer and on POST pressed F12 to choose the boot media (CD/DVD) then selected the
language and two options appeared try UBUNTU or install Ubuntu and choose to install, clicked
on install now then selected the location clicked ok, keyboard lay out clicked next, then entered
credentials that where computer name, username, choose the password, confirmed it and then
checked the require my password to login and clicked continue, installation started and when it

26. - 13 -
finished clicked on restart now and the graphical user interface after a restart came back
displayed Ubuntu start screen. (FIGURE 5).
LINUX SERVER INSTALLATION
Inserted a Linux server installation DVD in the DVD/CD drive, restarted the computer and on
POST pressed F12 to choose the boot media(CD/DVD) then selected the language, continued to
next page and clicked install Ubuntu Server from the options then selected the location, choose
the keyboard and its language plus layout.
Configured the network with the hostname ‘Ubuntu’ which came by default and clicked continue
then set up the user and password which required a new user name and clicked continue, entered
the user name for the account and clicked continue then entered the password and clicked
continue, re-entered the password to verify it and clicked continue, the installation began and
then configured the clock, partitioned the disks, configured the package manager, selected the
software’s that were Open SSH server and LAMP server then clicked continue to the finish
installation, clicked continue and a black screen appeared and logged in using the credentials that
were entered during installation. (FIGURE 6).

27. - 14 -
CHAPTER THREE
TECHNIQUES USED DURING INTERNSHIP TRAINING
Discussions
During my internship Mr. Rogers Musinguzi, Mr. Mubangizi Emmanuel and Mr. Bunje Fosca
were my field supervisors. The interaction between me and them was really good. Internee
would talk freely with them and communicate my challenges and problems which they would try
to deal with accordingly. They were generally approachable and friendly and gave me more
insights into the IT professional, as well as making sure internee become professional in IT.
I used to discuss with my fellow internees that is DDumba Micheal(KU), Joan(KYU),
Robert(MUK), Maggie(SLAU), Dan(KYU), Hamphery(MUK), Shamim(MUK)and
Augustus(KIU) about the assignments and how to go about it.
Practical
Since training at WEB INFO-NETLTD is basically hands on, it improved and enhanced my skills
in computer science and information technology so much. Therefore, with this exposure, I gained
a lot especially in practical areas
Team work
The internee did all the work with their colleague and where they failed they consulted from their
trainers from the beginning of internship until its duration.
Tasks
During the internship training at WEB-INFONET LTD, a lot of tasks were assigned in order to
improve on practical skills like doing the assignments, supply of computers (tables 2, 3&4), this
helped improve my skills on how to approach people and now how things move on in the field
KNOWLEDGE AND SKILLS GAINED IN INTERNSHIP TRAINING
During the internship training I acquired a lot of knowledge and skills from experienced
personal.
Knowledge
Web development, this was through creation of web page and hosting it to the website

28. - 15 -
Programming, through design of systems, learnt more about object-oriented languages such as
C++ and java
Technical Support, through repairing clients’ computers and troubleshooting some common
problems that they were having
Skills
Computer competency, critical thinking, clear written and spoken communication, gained
business skills, time management, problem solving.
INTERESTING EXPERIENCES
Internship project
Designed a library Management System in Visual basic. The project involved several parts,
developing a database, attractive interface and responsive. It was a self-made project that was
built from zero. (FIGURES 15, 16&17).
Interaction with experienced people in the field
Chance to network with future potential employers and gain insight into the types of employees
they look for. This made me realize the greatest value of internship which was providing a
unique and exciting experience.
Working with experienced and more skilled individuals
Working with some of the best developers, designers and managers in information technology
system, created bond with other internees which was so perfect solving problems that are never
face in the university environment.

29. - 16 -
CHARPTER FOUR
CHALLENGES FACED DURING INTERNSHIP
Challenges
A lot of noise since Makerere main gate was under renovation and also Makerere Hill road
where WEB INFO-NETLTD is located. This was a challenge because sometimes I would not
hear the trainers properly when training.
Difficulties in Feeding and transportation to and from the internship station on a daily basis.
Due to minimum time, some sessions like website development, database management and
Linux Administration were given less time yet they needed a lot of time if we were to gain from
them and on top of that they had to pass through them.
Long distance, I travelled a long distance to attend the internship sessions but I endeavored to
cope up because I had to make sure I was at the company in time so that I never missed out on all
the training activities of the day.
During my internship I encountered difficulty in adjusting to the new environment.
Traffic jam was a serious challenge when going to the training station and coming back.

30. - 17 -
CHARPTER FIVE
RECOMMENDATIONS AND CONCLUSION
RECOMMENDATIONS
To the organization
I would like to recommend to the management of the WEB INFO-NETLTD to expand the training
sessions for Linux Administration and Database management.
I would like to encourage students to carry out their internship at Web Info-Net Ltd in order to
avoid regretting in future because the management is social reachable and are good wishers of all
students.
To the university
The university should take time and call the students and inform them about their supervisors than
students struggling calling their heads of departments asking for their supervisors.
The university should provide materials for study purposes especially in hands on training to
computer science and information technology department.
University needs to set up the internship allowance scheme to provide internees with the money
they would use in the course of their internship training to encourage and motivate the internees.

31. - 18 -
CONCLUSION
I conclude by giving my sincere thanks to the Merciful ALLAH who has enabled me go through
this internship training successfully and the management of the WEB INFO-NET LTD for the
excellent work done.
I wish anyone in the field of Computer Science not to miss out on the services provided by WEB
INFO-NET LTD because students acquire whatever skill is needed in the field of working.
Internship training has enabled me to gain new insight and more comprehensive understanding
about the real information technology skills such as networking, troubleshooting, software
installation, information security, website development among others and this training provided
me with the opportunity to develop and improve my personal skills, know how to deal with
different people. Therefore, it has been so interesting, helpful and challenging. And I don’t regret
having trained at WEB INFO-NET LTD.

32. - 19 -
REFERENCES
WEB INFO-NET LTD.
Physical location:
Head offices
Plot 63 Buganda road,
P. O. Box 21156 Kampala‐Uganda
General line: +256‐414‐ 691425
http://www.webinfo‐net.co.ug
Makerere office
Plot 923 Makerere Hill road
3rd & 2nd Floor, Ham Towers
Email: info@webinfo-net.co.ug

33. - 20 -
APPENDICES
Appendix “A” list of different tables
Table 1
INTERNSHIP TIME TABLE (June 2017 Intake)
Start Date Program Training
time
End Date Trainer
5th/June/2017 All students
Orientation
Computer hardware
& software mgmt.
8 am to 5PM 10th/June/20
17
All staff
6th & 8th (Practical Business skills training starts) Mr Mubangizi E
12th/June/2017 Peripheral Devices,
Troubleshooting
8 am to 5PM 17th
/Dec/2017
Rogers M
19th /June/2017 Networking 8 am to 5PM 24TH
/June/2017
Rogers M
& Alex M
26th/June/2017 Windows Server
Installation and
Administration
8 am to 5PM 1st /July/2017 Rogers M
26th /Jun/2017 Programming
[mobile apps starts
will run for 4 weeks]
5PM to 8PM Gerald K
3rd /July/2017 Web Designing 8 am to 5PM 8th/July/2017 Mubiru George
10th /Jan/2017 Database Installation
and administration.
8 am to 5PM 15th/Jan/2017 Mr Yiga S
17th /July/2017 Computers Security 8am to 5PM 22nd /July/2017 Mr Jumba J
24th/July/2017 Linux installation
and Administration
Setting up Network
services(web, SSH,
etc.)
8am to 5Pm 29th/July/2017 Mr. Oluka Tonny
31th/July/2017 Report writing 10am Alex,
Emmanuel
Rogers
5th/Aug/2017 BEACH BASH
AERO BEACH
10AM-12AM 6th/Aug/2017 EVERYONE MUST
ATTEND

34. - 21 -
Table 2
MURA COMPUTER ACCESSORIES
TO: KAMPALA UNIVERSITY
PRE INVOICE
Prices of different genuine software
MUGANGA RASHID
……………………………….
Salesmanager
No. Description Quantity Unit price Amount
1. Operating system software
1. Genuine windows7
2. Genuine windows8
3. Genuine windows8.1
4. Genuine windows10
1 copy each
250000/=
450000/=
500000/=
600000/=
250000/=
450000/=
500000/=
600000/=
2. Application packages
1. Microsoft office 2007
2. Microsoft office 2010
3. Microsoft office 2013
4. Microsoft office 2016
1 copy each
500000/=
500000/=
600000/=
600000/=
500000/=
500000/=
600000/=
600000/=
3. Antivirus
1. Kerspaskyfourusers
for a year
2. VGA
3. Bit Defender
4. Nortonsecurity
5. Avastinternet
security
6. Avira
7. Pandasecurity
1 copy each
160000/=
150000/=
150000/=
160000/=
150000/=
120000/=
80000/=
160000/=
150000/=
150000/=
160000/=
150000/=
120000/=
80000/=
TOTAL
VAT15%
4970000/=
745500/=
GRAND TOTAL 5715500/=

35. - 22 -
Table 3
BILL OF QUANTITY FOR WEB INFO NET LTD NETWORK DESIGN
No. DESCRIPTION QUANTITY UNIT PRICE AMOUNT
1. UTP cat 6 3 boxes 180,000/= 540000/=
2. RJ 45 modules 2 bags with 200
RJ 45 each bag @ RJ 45 500/= 200000/=
3. 18UB Rank Cabinet glass door 1 650000/= 650000/=
4. Electricity wall sockets 19 12000/= 228000/=
5. Electricity extensions 26 25000/= 650000/=
6. Linksys Wireless access point 1 150000/= 150000/=
7. Outdoor access point 1 250000/= 250000/=
8. 3com network cards 52 30000/= 1560000/=
9. 4CH CCTV camera 3 300000/= 900000/=
10. Computer sets
Dell Vostro
RAM 2GB
Dual Core 3.5GHz
HDD sata 500 GB
DVD rw
Dell LCD flat (19inch)
Windows 8 pro
52 1000000/= 52000000/=
Total 57128000/=
VAT18% 10283040/=
Labor 7000000/=
Grand total 74411040/=

36. - 23 -
Table 4
BILL OF QUANTITYFOR KAMPALA UNIVERSITYCOMPUTER LAB NETWORK DESIGN
No. DESCRIPTION QUANTITY UNIT PRICE AMOUNT
1. Cisco switch 2960 4 1 4,200,000/= 4200000/=
2. UTP cat 6 3 boxes 180,000/= 540000/=
3. RJ 45 modules
2 bags @contains 200
RJ 45 @ RJ 45 500/=
200000/=
4. 12UB Rank Cabinet 1 350000/= 350000/=
5. Electricity wall sockets
Electricity extensions
12
14
@12000/=
@25000/=
144000/=
350000/=
6.
Server desktop
Dell
RAM 4GB
Duo Core 3.4GHz
HDD sata 500 GB
DVD rw
Dell LCD flat (18.5inch)
Windows 7 pro
operating system
1 1000000/= 1000000/=
7.
Administrator desktop
Dell
RAM 4GB
Core i3 3.4GHz
HDD sata 500 GB
DVD rw
Dell LCD flat (18.5inch)
Windows 7 pro
operating system
1
1000000/= 100000/=
8.
Win CE Thin clients
4usb port
28 Each 160000/= 4480000/=
9. ACER LCD Monitors 28 Each 350000/= 9800000/=
Total 22064000/=
VAT 18% 3971520/=
Labor 3000000/=
Grand total 29035520/=

37. - 24 -
Appendix “B” list of screen shots of activities carriedout.
Figure 1 dissembling and assembling

38. - 25 -
Figure 2 Bios settings

39. - 26 -
Figure 3 windows 8 installation

40. - 27 -
Figure 4 windows server installation

41. - 28 -
Figure 5 Linux desktop version

42. - 29 -
Figure 6 Linux server installation

43. - 30 -
Figure 7 Android App developed

44. - 31 -
Figure 9 administrative area of a website
Figure 8 website on localhost

45. - 32 -
Figure 10 website on internet
Figure 11 sending web files to the internet

46. - 33 -
Figure 12 multiple vlans
Figure 13 VoIP

47. - 34 -
Figure 14 details form developed in database management
Figure 15 internship project main window

48. - 35 -
Figure 16 library management system one

49. - 36 -
Figure 17 library management system two

50. - 37 -
Figure 18 termination process of cables

51. - 38 -
Figure 19 network design of web info-net ltd
Figure 20 network design of Kampala university

52. - 39 -
Figure 21 website MySQL before editing
Figure 22 MySQL database after editing it