2. Learning objectives
After this short presentation, you will be able to:
1) Discuss the importance of different components of communication in
an example.
2) Describe successful communication
10/20/2022 Dr. Ghaffarifar S, M.D, M.M.Ed, D.H.E.P 2
3. Components of a communication
10/20/2022 Dr. Saeideh Ghaffarifar, M.D, M.MEd, D.H.E.P 3
Context
Noise
Sender Receiver
Channel
Feedback
4. Components of a communication:
Message
◦ Meaning
◦ Subjective or objective
◦ Examples:
1. A flag
2. Our recorded voice when replying a question
3. Do you smoke? Yes
10/20/2022 Dr. Ghaffarifar S, M.D, M.M.Ed, D.H.E.P 4
5. Components of a communication:
Sender
◦ As a role model
◦ Be update, lend dignity to her/his self
◦ Deserve credit
◦ Encoding
◦ Organization
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6. Components of a communication:
Receiver
◦ Mental and … background
◦ Multiple senses
◦ Perceive
◦ Decoding
◦ Receive
10/20/2022 Dr. Ghaffarifar S, M.D, M.M.Ed, D.H.E.P 6
7. Components of a communication:
Communication Channel
◦ Suitable channel
◦ Physical or not
◦ e.g. praying, spiritual treatment
◦ Most common: sound or speech waves
10/20/2022 Dr. Ghaffarifar S, M.D, M.M.Ed, D.H.E.P 7
8. Components of a communication:
Context
◦ Place
• e.g. emergency room
◦ Time
• e.g. first & last minuets of a class
◦ Culture
• e.g. professors’ first name
• teaching male students at women's hospital
• Teens’ sexual education
10/20/2022 Dr. Ghaffarifar S, M.D, M.M.Ed, D.H.E.P 8
9. Components of a communication:
Feedback
◦ Golden opportunity
◦ Constructive( explain, comment, active listening, focus on changeable issues)
10/20/2022 Dr. Ghaffarifar S, M.D, M.M.Ed, D.H.E.P 9
10. Successful communication
Similar meaning in both sender and receiver's’ mind
Simple, clear and understandable encoding
Constructive feedback
Meaningful impact
10/20/2022 Dr. Saeideh Ghaffarifar, M.D, M.MEd, D.H.E.P 10