The document discusses strategies for market leaders to maintain their position, including expanding the total market, protecting current market share, and increasing market share. It also discusses the product life cycle and different strategies companies should employ during each stage, from introduction to growth, maturity, and decline. The growth stage in particular involves improving products, adding new models, entering new segments, increasing advertising and distribution, and lowering prices to attract more customers.
Market leaders have the higher market share and usually base-line in terms of price. Leaders also lead the market in new-product introductions, distribution coverage, and promotional intensity. Historic market leaders include: McDonald’s, Microsoft, Visa, Gatorade, Best Buy, and Blue Cross.
Other market members include challengers, followers, and niche players. Other firms enter and exit the markets, primarily during the maturity and decline stage of the product life cycle.
If the size of the market remains constant, market leaders often look to increase share. The payoffs can be rewarding. For example, the Carbonated Soft Drink (CSD) market has about $70 billion in annual sales. A 1% point market share increase by Coke or Pepsi is worth around $700 million.
However, firms must exercise caution. Marketers must consider the cost needed to gain share.
Market leaders can face issues such as:
Antitrust actions
Higher economic costs (covered next slide w/figure 11.3)Loss of focus
Impact on actual and perceived quality. By serving too many customers, actual quality can decrease. This may result in lower market share over time as customers switch to competitors.
For products, strategies must change as the product, market, and competitors change over the product life cycle. The PLC can be used to analyze a product category (liquor), a product form (white liquor), a product (vodka), or a brand (Smirnoff).
The typical PLC is bell-shaped. However, for some products the curve will vastly different.
Early adopters like the product which helps to bring new customers into the market. Competitors, attracted by the opportunity, enter the market with new product features and further expand distribution. This results in prices stabilizing, or even falling. Promotional expense levels are maintained or increased (to meet competition). The rapid sales growth causes a welcomed decline in the promotion-sales ration. The volume increase results in lower manufacturing costs per unit.