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Compe&&ve 
Advantage 
from 
the 
Data 
Lake 
Ron 
Bodkin, 
Founder 
& 
President 
Oct. 
2014 
CONFIDENTIAL | 1 
1
What is Big Data? 
• Data sets so large and 
complex that they become 
awkward to work with using 
standard tools and 
techniques 
• Google, Quantcast, Yahoo, 
LinkedIn… customer 
innovation in open source 
CONFIDENTIAL | 2 
Big Data 
2 
Source: Hortonworks
CONFIDENTIAL | The Data Lake 
3
CONFIDENTIAL | Swamp or Reservoir? 
Swamp Reservoir 
4
CONFIDENTIAL | Misconception: “Hadoop is a Giant Database” 
5 
?
CONFIDENTIAL | Misconception: 
Hadoop is Just Archival / Power ETL 
6 
?
CONFIDENTIAL | Everyone Wants to Own Data Science… 
7 
Marketing 
Analytics Line of Business
CONFIDENTIAL | 8 
Example: High Tech Manufacturing 
• Improve Yields and Accelerate Time to Market 
− Data Access 
− Deeper insights 
− Proactive analytics 
− Innovative analysis tools 
• Buy in through 
− Cross-functional center of excellence: IT & business 
− Agile w/ releases every 8-12 weeks: test & learn 
− Close collaboration with users to develop & iterate 
− Teach users 
− User success propagates 
8
CONFIDENTIAL | 9 
Governance – Project Prioritization 
New 
Data 
Sets 
Use 
Cases 
from 
Strategy 
New 
Apps / 
Reports 
New 
Analytics 
Working 
Steering 
Committee 
Executive 
Steering 
Committee 
Prioritized List 
1. New Data Set 1 
2. New Use Case 1 
3. Use Case from 
Strategy 
Business 
Experts 
Business impact vs. ease 
of delivery, etc. 
Nominated by… 
Prioritized by… 
Core 
Platform 
Updates 
Sponsored by… 
9
CONFIDENTIAL | Example: Leading Financial Asset Manager 
• Use of multi-channel data for web, mobile, call 
center with customer profile and transaction 
history 
• Insight into customer journeys 
• Data science models to improve offers, customer 
lifetime value, and insight into brand-damaging 
fraud 
• Data science process driving business and 
technology collaboration 
• Improved customer experience 
• Reduced support costs 
10
CONFIDENTIAL | Pitfalls 
• Picking the wrong starting point 
− ho hum, big bang, boil the ocean 
• Insufficient funding 
• Immature Governance 
• Siloed Organization 
• Data Politics 
• Change Management 
• Skills Gap 
• Business as usual 
• Not fitting in with existing analytic ecosystem 
11
CONFIDENTIAL | Big Data Center of Excellence: 
Business and IT Collaboration 
12
CONFIDENTIAL | 13 
The Big Data Adoption Journey 
13 
1 
2 
3 
4 
5 
Traditional B.I. 
Contain Cost 
& Scale 
• Behavioral data 
• Integrated reference 
data 
Agile Analytics 
§ Actionable insights 
§ 360 degree views 
§ Speed 
§ Accuracy 
Business Innovation 
§ Optimization 
§ Engagement 
§ Predictive Analytics 
on Big Data 
Organizational 
Transformation 
Through Data 
§ New products 
§ Operational efficiency 
§ New businesses 
§ Analytics for customers
CONFIDENTIAL | 14 
Conclusions 
• Build a data reservoir with governance built in 
• Start with low hanging fruit: net new analytics 
• Partner with the business to drive value and extend 
14

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Competitive Advantage from the Data Lake

  • 1. Compe&&ve Advantage from the Data Lake Ron Bodkin, Founder & President Oct. 2014 CONFIDENTIAL | 1 1
  • 2. What is Big Data? • Data sets so large and complex that they become awkward to work with using standard tools and techniques • Google, Quantcast, Yahoo, LinkedIn… customer innovation in open source CONFIDENTIAL | 2 Big Data 2 Source: Hortonworks
  • 3. CONFIDENTIAL | The Data Lake 3
  • 4. CONFIDENTIAL | Swamp or Reservoir? Swamp Reservoir 4
  • 5. CONFIDENTIAL | Misconception: “Hadoop is a Giant Database” 5 ?
  • 6. CONFIDENTIAL | Misconception: Hadoop is Just Archival / Power ETL 6 ?
  • 7. CONFIDENTIAL | Everyone Wants to Own Data Science… 7 Marketing Analytics Line of Business
  • 8. CONFIDENTIAL | 8 Example: High Tech Manufacturing • Improve Yields and Accelerate Time to Market − Data Access − Deeper insights − Proactive analytics − Innovative analysis tools • Buy in through − Cross-functional center of excellence: IT & business − Agile w/ releases every 8-12 weeks: test & learn − Close collaboration with users to develop & iterate − Teach users − User success propagates 8
  • 9. CONFIDENTIAL | 9 Governance – Project Prioritization New Data Sets Use Cases from Strategy New Apps / Reports New Analytics Working Steering Committee Executive Steering Committee Prioritized List 1. New Data Set 1 2. New Use Case 1 3. Use Case from Strategy Business Experts Business impact vs. ease of delivery, etc. Nominated by… Prioritized by… Core Platform Updates Sponsored by… 9
  • 10. CONFIDENTIAL | Example: Leading Financial Asset Manager • Use of multi-channel data for web, mobile, call center with customer profile and transaction history • Insight into customer journeys • Data science models to improve offers, customer lifetime value, and insight into brand-damaging fraud • Data science process driving business and technology collaboration • Improved customer experience • Reduced support costs 10
  • 11. CONFIDENTIAL | Pitfalls • Picking the wrong starting point − ho hum, big bang, boil the ocean • Insufficient funding • Immature Governance • Siloed Organization • Data Politics • Change Management • Skills Gap • Business as usual • Not fitting in with existing analytic ecosystem 11
  • 12. CONFIDENTIAL | Big Data Center of Excellence: Business and IT Collaboration 12
  • 13. CONFIDENTIAL | 13 The Big Data Adoption Journey 13 1 2 3 4 5 Traditional B.I. Contain Cost & Scale • Behavioral data • Integrated reference data Agile Analytics § Actionable insights § 360 degree views § Speed § Accuracy Business Innovation § Optimization § Engagement § Predictive Analytics on Big Data Organizational Transformation Through Data § New products § Operational efficiency § New businesses § Analytics for customers
  • 14. CONFIDENTIAL | 14 Conclusions • Build a data reservoir with governance built in • Start with low hanging fruit: net new analytics • Partner with the business to drive value and extend 14