Jill Orofino
2 SlideShares
Personal Information
Organization / Workplace
Greater Boston Area United States
Occupation
Director, Technical Content Development
Industry
Technology / Software / Internet
About
I'm a change agent who connects people, ideas, and technology to drive customer experience transformation. My high-energy leadership allows me to break down silos that hinder organizational goals, while my analytics-focused approach to content strategy always puts customer satisfaction first. Adept at problem-solving, I maximize content investment and drive digital content modernization.
Contact Details
Tags
customer experience content customer relationship management content management customer content strategy community
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Presentations

(2)

Toward a Unified Customer Experience

7 years ago • 311 Views

Build a Community, Not a Crowd

7 years ago • 87 Views
Personal Information
Organization / Workplace
Greater Boston Area United States
Occupation
Director, Technical Content Development
Industry
Technology / Software / Internet
About
I'm a change agent who connects people, ideas, and technology to drive customer experience transformation. My high-energy leadership allows me to break down silos that hinder organizational goals, while my analytics-focused approach to content strategy always puts customer satisfaction first. Adept at problem-solving, I maximize content investment and drive digital content modernization.
Tags
customer experience content customer relationship management content management customer content strategy community
See more