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Communication Strategies
So, what shall we
include in our talk
show presentation
on Thursday?
…
I’ve heard you were
dating already? Who is
she?
I’ve met my girl in
our favorite
restaurant near
the plaza.
…
Oh, really? I thought
you’re not having one
anymore after your
terrible breakup?
We’ll, I also I
thought I would
never love again
‘till I met her.
…
So, is she as beautiful
as Leona?
I’d like to remind
you that we are
talking about our
presentation.
…
?????????
Topic Control
-a strategy that limits the coverage of
discussion or conversation to things that are
acceptable to people involved in the conversation
Some common verbal cues used to control topics in
everyday conversations include the following:
1. This might not be the best venue for such a
discussion…
2. Perhaps that is an issue for another discussion…
3. Let’s not talk about that right now…
4. Maybe we should reserve that topic for another
time…
5. That is not the right time to talk about that…
6. Now is not the time to talk about that…
You know what, my
neighbor had just
celebrated her
birthday yesterday
before she died of car
accident.
…
Have you read the
Facebook status of Ms.
Roxanne Arian?
The class is about to start…
I was really so amazed by
Showtime’s Pak Ganern!
In a wake…
You know what, my neighbor
had just celebrated her
birthday yesterday before she
died of car accident.
In a classmate’s birthday party…
My ever diligent boy, would
you mind if we talk about
your scores in Oral Com?
At home….
Topic Shifting
-a strategy that requires
listening intently to the people
you are in conversation with
- occurs when you would like
another, more interesting or
pleasant topic to talk about
instead
To ensure smooth topic switching during formal
communication situations, one may try the following
prompts to steer the conversation or discussion to a new
topic:
1. Well, in other news…
2. By the way…
3. Since you mentioned that,…
4. I know this is off-topic, but I have to ask/say…
5. Before I forget…
Now let’s talk about your
grades son. How high are
they?
Dad, how many girlfriends did
you have before you married
Mom?
Well Sir, you must be the most
handsome bachelor in your
hometown.
When do you usually say
SORRY?
When do you usually say
SORRY in a
conversation?
Is saying sorry enough to
lessen negative impact of
your message?
Repair
-a strategy for recouping lost
rapport in a conversation
- done when a mistake in
communicating is committed such
as mispronouncing a word or using
a wrong term
Some common verbal cues to take back what has been
said or restating a message.
1. “That came out wrong… let me rephrase that…”
2. I’m sorry, I take that back…”
3. Let me clarify that…”
With a pair, create responses that will politely repair
the following conversations.
A.Teacher: (Mispronounces your name) KAY-la, please
come forward.
You:__________________
Teacher:_______________
B. Costumer: (Confused of your product presentation)
How much is the initial payment again?
You:__________________
Costumer:_______________
ABM
B. Homeowner: (Confused of the new plan for the house)
What were you planning about the pool again?
Engineer:__________________
Homeowner:_______________
STEM
B. Principal: Who said I will not be here? I am just late
because I was called by the supervisor.
Teacher:__________________
Principal:_______________
HUMMS
B. Tourist: (Offended) What did you say about my
country again?
You:__________________
Tourist:_______________
ABM
B. Doctor: Who told you I did not prescribe the right
medicine?
Nurse:__________________
Doctor:__________________
STEM
B. Chief: I really do not understand your report on the
crime scene. Do you really know how to make one?
SPO1:__________________
Chief:__________________
HUMMS
How do we end up things?
How do we end up conversations?
Termination
-a strategy for terminating or
ending interaction
Use the following:
1. “Never mind, it doesn’t matter. Let’s not talk
about it anymore.
2. “I’m sorry I’ m not comfortable talking about
this.”
3. “I wish I could stay and talk more, but I have to
go.”
4. “It’s been great talking to you, but I’m afraid I
have to go.”
5. “Excuse me, but I really need to get going. Let’s
talk again soon.
Performance Task: TALK SHOW
Communication Strategries.pptx

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Communication Strategries.pptx

  • 2. So, what shall we include in our talk show presentation on Thursday? … I’ve heard you were dating already? Who is she?
  • 3. I’ve met my girl in our favorite restaurant near the plaza. … Oh, really? I thought you’re not having one anymore after your terrible breakup?
  • 4. We’ll, I also I thought I would never love again ‘till I met her. … So, is she as beautiful as Leona?
  • 5. I’d like to remind you that we are talking about our presentation. … ?????????
  • 6. Topic Control -a strategy that limits the coverage of discussion or conversation to things that are acceptable to people involved in the conversation
  • 7. Some common verbal cues used to control topics in everyday conversations include the following: 1. This might not be the best venue for such a discussion… 2. Perhaps that is an issue for another discussion… 3. Let’s not talk about that right now… 4. Maybe we should reserve that topic for another time… 5. That is not the right time to talk about that… 6. Now is not the time to talk about that…
  • 8. You know what, my neighbor had just celebrated her birthday yesterday before she died of car accident. …
  • 9. Have you read the Facebook status of Ms. Roxanne Arian? The class is about to start…
  • 10. I was really so amazed by Showtime’s Pak Ganern! In a wake…
  • 11. You know what, my neighbor had just celebrated her birthday yesterday before she died of car accident. In a classmate’s birthday party…
  • 12. My ever diligent boy, would you mind if we talk about your scores in Oral Com? At home….
  • 13. Topic Shifting -a strategy that requires listening intently to the people you are in conversation with - occurs when you would like another, more interesting or pleasant topic to talk about instead
  • 14. To ensure smooth topic switching during formal communication situations, one may try the following prompts to steer the conversation or discussion to a new topic: 1. Well, in other news… 2. By the way… 3. Since you mentioned that,… 4. I know this is off-topic, but I have to ask/say… 5. Before I forget…
  • 15. Now let’s talk about your grades son. How high are they?
  • 16. Dad, how many girlfriends did you have before you married Mom?
  • 17. Well Sir, you must be the most handsome bachelor in your hometown.
  • 18. When do you usually say SORRY?
  • 19. When do you usually say SORRY in a conversation?
  • 20. Is saying sorry enough to lessen negative impact of your message?
  • 21. Repair -a strategy for recouping lost rapport in a conversation - done when a mistake in communicating is committed such as mispronouncing a word or using a wrong term
  • 22. Some common verbal cues to take back what has been said or restating a message. 1. “That came out wrong… let me rephrase that…” 2. I’m sorry, I take that back…” 3. Let me clarify that…”
  • 23. With a pair, create responses that will politely repair the following conversations. A.Teacher: (Mispronounces your name) KAY-la, please come forward. You:__________________ Teacher:_______________
  • 24. B. Costumer: (Confused of your product presentation) How much is the initial payment again? You:__________________ Costumer:_______________ ABM
  • 25. B. Homeowner: (Confused of the new plan for the house) What were you planning about the pool again? Engineer:__________________ Homeowner:_______________ STEM
  • 26. B. Principal: Who said I will not be here? I am just late because I was called by the supervisor. Teacher:__________________ Principal:_______________ HUMMS
  • 27. B. Tourist: (Offended) What did you say about my country again? You:__________________ Tourist:_______________ ABM
  • 28. B. Doctor: Who told you I did not prescribe the right medicine? Nurse:__________________ Doctor:__________________ STEM
  • 29. B. Chief: I really do not understand your report on the crime scene. Do you really know how to make one? SPO1:__________________ Chief:__________________ HUMMS
  • 30. How do we end up things?
  • 31. How do we end up conversations?
  • 32. Termination -a strategy for terminating or ending interaction
  • 33. Use the following: 1. “Never mind, it doesn’t matter. Let’s not talk about it anymore. 2. “I’m sorry I’ m not comfortable talking about this.” 3. “I wish I could stay and talk more, but I have to go.” 4. “It’s been great talking to you, but I’m afraid I have to go.” 5. “Excuse me, but I really need to get going. Let’s talk again soon.