3. Why do people modulate their voices when speaking in a
language that isn’t the first of another person, such as is
common in people with cultural differences?
If you went to Spain and spoke to a local in English, but with
a Spanish accent.
a) Because you would like the b) To help them interpret it
person receiving the differently and better
communication to reply with a understand because of the
modulated voice matching that cultural difference
of your first language
c) Because it’s funny d) In the hope that the other
person will reply in their first
language
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4. Why do people modulate their voices when speaking in a
language that isn’t the first of another person, such as is
common in people with cultural differences?
If you went to Spain and spoke to a local in English, but with
a Spanish accent.
a) Because you would like the b) To help them interpret it
person receiving the differently and better
communication to reply with a understand because of the
modulated voice matching that cultural difference
of your first language
c) Because it’s funny d) In the hope that the other
person will reply in their first
language
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5. In verbal communication, why is using emotions in your
voice important?
Complaining about a late bus and sounding angry.
a) To show that you have no b) To convince other people to feel
emotional control the same way as you do
c) So the recipient understands d) Because it shows you can
the situation more clearly and understand a situation
how you feel about it
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6. In verbal communication, why is using emotions in your
voice important?
Complaining about a late bus and sounding angry.
a) To show that you have no b) To convince other people to feel
emotional control the same way as you do
c) So the recipient understands d) Because it shows you can
the situation more clearly and understand a situation
how you feel about it
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7. In Instant Messages and E-mails, some people choose to
use “emoticons”. Why is this?
Smileys such as: :/ :P ;)
a) To indicate the location of a file b) Because they accidently hit a
wrong key
c) To give the communication in a d) So the recipient understands
serious and formal manner the emotion and intent of the
communication informally
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8. In Instant Messages and E-mails, some people choose to
use “emoticons”. Why is this?
Smileys such as: :/ :P ;)
a) To indicate the location of a file b) Because they accidently hit a
wrong key
c) To give the communication in a d) So the recipient understands
serious and formal manner the emotion and intent of the
communication informally
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9. What is a good type of body language to use when
engaging an audience?
How would you keep people interested in what you’re
saying?
a) Hand gestures b) Pointing at people
c) Laughing all the time d) Looking at the ceiling or the
floor
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10. What is a good type of body language to use when
engaging an audience?
How would you keep people interested in what you’re
saying?
a) Hand gestures b) Pointing at people
c) Laughing all the time d) Looking at the ceiling or the
floor
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11. Which is the best way of using IT to aid communications?
What is the most effective way of you use a computer to
talk to someone?
a) Voice over IP b) Plugging the computers
together
c) Writing a document and d) Shouting at it
sending it as an e-mail
attachment
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12. Which is the best way of using IT to aid communications?
What is the most effective way of you use a computer to
talk to someone?
a) Voice over IP b) Plugging the computers
together
c) Writing a document and d) Shouting at it
sending it as an e-mail
attachment
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14. E-mail can be used to send documents as attachments.
Sending a Word document as a file instead of text in the e-
mail itself.
Is the above statement true or false?
True False
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15. E-mail can be used to send documents as attachments.
Sending a Word document as a file instead of text in the e-
mail itself.
Is the above statement true or false?
True False
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16. Multiple pauses and stutters will not captivate the audience
as effectively.
Stutters could be pauses or gap fillers such as “erm” which
is regularly used.
Is the above statement true or false?
True False
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17. Multiple pauses and stutters will not captivate the audience
as effectively.
Stutters could be pauses or gap fillers such as “erm” which
is regularly used.
Is the above statement true or false?
True False
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18. Communication through written text gives the recipient
more of the feeling and emotion intended than voice over
IP.
The recipient can understand whether the communication
is good or bad/happy or sad. (for example)
Is the above statement true or false?
True False
Quit
19. Communication through written text gives the recipient
more of the feeling and emotion intended than voice over
IP.
The recipient can understand whether the communication
is good or bad/happy or sad. (for example)
Is the above statement true or false?
True False
Quit Next
20. Communication is important when working in a team
because everyone involved needs to be aware of what's
going on to achieve the common goal.
Everyone in the team needs to be kept up to date.
Is the above statement true or false?
True False
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21. Communication is important when working in a team
because everyone involved needs to be aware of what's
going on to achieve the common goal.
Everyone in the team needs to be kept up to date.
Is the above statement true or false?
True False
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23. You need to communicate with someone on the other side
of the world. It is not possible to talk to them face to face.
How do you talk to them and get as much feeling and
emotion in the communication as possible?
No hint for this question!
a) E-mail
b) Instant Messaging
c) Telephoning
d) Shouting
e) Video Calling
f) Voice over IP
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24. You need to contact someone on the other side of the
world. It is not possible to communicate with them face to
face. How do you talk to them and get as much feeling and
emotion in the communication as possible?
No hint for this question!
Hey!
a) E-mail
b) Instant Messaging
c) Telephoning
d) Shouting
e) Video Calling
Hi!
f) Voice over IP
Quit Next
25. You have answered every question
correctly!
Click “Quit” to return to the Title Screen.
Quit
26. Click “Return” to go back to the last
question.
Click “Quit” to return to the Title Screen.
Quit Return
