The document discusses developing a communication infrastructure strategy for a medical facility. It proposes creating organizational charts and chain-of-command diagrams to outline official communication channels. It also recommends developing an action plan identifying different types of information to be communicated, such as new policies and staffing changes. Templates and tools are suggested like agendas, meeting objectives, and feedback mechanisms to evaluate the effectiveness of the communication strategy. However, the essay requires revision to better address the high-level communication framework of a hospital rather than focusing on specific departments.

1. Communication Infrastructure Strategy Essay Discussion Paper
Communication Infrastructure Strategy Essay Discussion PaperIntroductionThere has been
increasing attention on the undertakings of medical facilities, particularly the
communication aspects that influence performance and care outcomes. Even as human
interactions turn into disputed and argued topics, a dialogue-based approach is still
considered the best approach for informing the actualities of medical care. Evaluating
communication in health facilities is in the heart of the increasing focus on language as part
of the fiduciary duty that medical personnel owe other stakeholders (Robbins, Judge &
Millett, 2013). The present paper discusses the aspects of a successful communication
infrastructure strategy that is applicable in a medical facility Communication Infrastructure
Strategy Essay Discussion Paper.ORDER YOUR PAPER HEREOrganizational chartFigure 1.
Organization chart for the medical facility Chain-of-command diagramFigure 2. Bottom-up
communication approach and chain-of-command Figure 3. Top-down communication
approach and chain-of-commandDevelop an actionable planThe plan is intended to support
the department activities and programs facility through interactive and timely
communication that allows the stakeholders to develop commitment to and understanding
of the department expectations. In fact, it outlines the approaches to be applied when
engaging the department stakeholders along with the general principles to be applied when
communicating and overall objectives of communication (Boje, Burnes & Hassard, 2012).
The actionable plan identifies six types of information to be communicated as
discussed.Firstly, there is a communication intention to inform stakeholders about both
new policies and procedures as well as any intended changes. The communication will
occur through convenient messaging, and carried out using training sessions, emails,
bulletins and staff briefings. The communication frequency would be as needed. The target
audience will be all the personnel engaged in the department. The owner of the
communication will be the facility’s legal advisor, department director and top level
management (Kreps, 2011)Communication Infrastructure Strategy Essay Discussion
Paper.Secondly, there is a communication intention to inform stakeholders about
leadership changes. The communication will introduce the changes to the management staff
and process to include any department reconfiguration. The key message would be the
objective of the leadership changes and justification in terms of improving department
efficiency, effectiveness and stability. Training sessions (for reconfigured operations) and
management core brief (for change in leadership) would be used to transmit the message.
The communication frequency would be once. The target audience would be all the

2. department personnel. The owner of the communication will be the facility’s legal advisor,
department director and top level management (Kreps, 2011).Thirdly, there is a
communication intention to inform stakeholders about staffing changes and updates. The
communication will be through convenient messaging that display who is in or out of the
department, team activities and event. The message will be transmitted through frequently
asked questions (FAQs) database, department white board, newsletter, training sessions, e-
mails, and bulletin board. The newsletter would be used every quarterly while the other
communications would be used as needed. The target audience would be all the department
personnel. The owner of the communication will be the direction of human resource
management, chief legal advisor, department director and top level management (Abigail &
Cahn, 2011).Fourthly, there is a communication intention to inform stakeholders about
compliance and regulations. The key message would be the need to reconfigure department
operations to address compliance and regulation expectations while improving department
stability, effectiveness and efficiency, and the communication will be transmitted using
training sessions and core briefs. The communication frequency will be once. The target
audience will be all department personnel. The message owner will be the facility’s legal
advisor, department director and top level management (Abigail & Cahn, 2011).Fifthly,
there is a communication need to inform stakeholders about the department goals. The key
message would be the importance of the goals as well as an overview of the strategy for
achieving the goals and activities to be conducted. The message would be transmitted using
core brief and personnel engagement workshops. The communication frequency will be
once. The target audience will be all department personnel. The message owner will be the
facility’s legal advisor, department director and top level management (Graetz, Rimmer &
Smith, 2011).Finally, there could be a need to communicate other information not included
in the five types of information already discussed. In this case, the communication, key
message, target audience, and communication owner would dependent on the message and
objective. The message would be transmitted using core briefs, training sessions, personnel
engagement workshops, personnel briefings, bulletins, emails, bulletin board, newsletter,
department white board, FAQs database, patients’ engagement plan, information leaflets,
liaison meetings, lunchtime seminars, and displays. Other communication approaches that
can be used include partnership boards, annual reports, annual conferences, website,
surveys, questionnaires, suggestion box, brag board, scoreboard, intranet, blog, web banner,
press releases, events calendar, informational events, and consultation forums. The
communication frequency would be as needed (Trenholm, 2011)Communication
Infrastructure Strategy Essay Discussion Paper.Develop templates and tools to useAgenda
An agenda is a purposed meeting/forum with preselected participants with the intention of
discussing common objectives.Agenda:Date: Time:Venue: (location, building and room
number)Attendees: (names)Absentees with apology: (names)Absentees without apology:
(names)TimeItemOwner/Facilitator 1. Welcome(Name, designation) 2.(Name,
designation) 3. (Name, designation) 4. Any other business(Name, designation) 5.
Adjourn(Name, designation)Meeting notes: ORDER YOUR PAPER HEREMeasurable
objectives or goalsA measurable objective is a framed realistic intention with a definite
timeframe.Initial objective/goal(Initial framing of the objective to be

3. achieved)Specific(What is to be achieved? Who is part of the activities? When it is to be
achieved? Why is there a need for the goal?)Measurable(How would the goal’s progress be
measure to determine success or failure?)Achievable(Are the available skill-sets enough to
achieve the objective? If not, can the required skills be obtained from other sources? What
motivated the objective being set? Is the effort expended in achieving the objective
matching the outcomes to be achieved?)Relevant(What was the objective set at this time?
Does it match the overall objectives set for the facility?)Time-bound(When should the
objective be realized? Is the timeline for the objective to be realized realistic?)SMART
objective/goal(Review what has been written so far and use the information to frame a new
objective statement based on how each of the previous questions was answered.)
Communication Infrastructure Strategy Essay Discussion Paper Minutes or note
takingMinutes are key points from a meeting or discussion, and that are transcribed in note
taking.Title Date Location Called by Participants Facilitator Note
taker Confidentiality Duration AgendaItem numberTopicPresenterAllotted time1. ….
hrs...mins2. …. hrs...mins3. …. hrs...mins4. …. hrs...mins Discussions and conclusionsItem 1.
Topic Presenter Discussion Conclusion Next course of actionPerson responsibleNext
actionDelivery date Item 2. Topic Presenter Discussion Conclusion Next course of
actionPerson responsibleNext actionDelivery date Item 3.
Topic Presenter Discussion Conclusion Next course of actionPerson responsibleNext
actionDelivery date Item 4. Topic Presenter Discussion Conclusion Next course of
actionPerson responsibleNext actionDelivery date Additional
notes BrainstormingBrainstorming is an informal meeting intended to evaluate common
problems and explore possible solutions. Meeting effectiveness evaluation toolA meeting
effectiveness evaluation tool is intended to assess the participants perceptions concerning a
meeting and whether it achieved the intended objectives. Meeting evaluationThank you for
attending this meeting. We are interest in getting your feedback about the meeting
effectiveness. Please take some time to offer an opinion about the meeting within this
evaluation tool Communication Infrastructure Strategy Essay Discussion PaperPLEASE
ANSWER THE QUESTIONS AS DIRECTED.Indicate the statement that best fit your
sentiments in the Likert scale as presented. Strongly agreeAgreeNot sureDisagreeStrongly
disagreeAttending the meeting was good use of my time. The meeting’s objective was
clarified. The meeting was the right length of time. If you disagree with the above
statement about the meeting being the right length of time, was itToo shortToo longI feel
that I contributed to the meeting and the contribution will be useful. The meeting’s format
was effective in achieving the set objective. Please rate the following
items ExcellentGoodAveragePoorVery poorLocation for the meeting Meeting
facilitation Meeting materials What is the most likeable aspect of the meeting? What is
the least likeable aspect of the meeting? Other comments Feedback loopA feedback loop is
a tool that assesses the targets of an intervention in terms of achieving the intended
objective.Feedback mechanismTimingPurposeResponsibilityMeasure(Could be question-
answer box, response board, feedback-suggestion box, team meetings, focus groups, and
questionnaires-surveys)(How often the mechanism is used)(Intention for applying the
feedback mechanism)(the person responsible for applying the feedback mechanism and

4. overseeing its use)(percentages and other statistical outcomes to show
implications)ConclusionOne must accept that professional expectations in medical facilities
have been the basis for passionate discussions on communication. In addition, one must
acknowledge that a successful communication plan should formalize the communication
expectations as part of the strategy. Developing a feasible communication plan begins with
an understanding of the organizational chart and chain-of-command diagram, which direct
the official communication channels available within the facility. Also, the plan should make
a distinction between the different types of communication based on the communication
intentions. Besides that, each communication understand would have a unique recording
and evaluation approach. In this respect, a communication strategy directs addresses all
communication aspects Communication Infrastructure Strategy Essay Discussion
PaperReferencesAbigail, A. & Cahn, D. (2011). Managing conflict through communication
(4th ed.). Boston, MA: Allyn & Bacon Publishers.Boje, D., Burnes, B. & Hassard, J. (2012). The
Routledge companion to organizational change. New York, NY: Routledge.Graetz, F.,
Rimmer, M. & Smith, A. (2011). Managing organizational change (3rd ed.). Milton: John
Wiley & Sons Australia.Kreps, L. (2011). Communication in organizations. San Diego, CA:
Bridgepoint Education Publishers.Robbins, S., Judge, T. & Millett, B. (2013). Organisational
behavior (7th ed.). Frenchs Forest, NSW: Pearson Australia.Trenholm, S. (2011). Thinking
through communication (6th ed.). Boston, MA: Allyn & Bacon Publishers.Thank you for the
essay. However, it needs some revision as the essay direction was not followed
exactly.ORDER YOUR PAPER HEREAs for organizational information chart flow; chart
should show how information flows to the staffs and I don’t understand why the business
unit is at the top of the flow chart (also there is no indication of how information flow from
CEO to business unit) and why your chart is focusing on marketing development and
marketing & sales. As this flow chart is about information flow at HOSPITAL, it should focus
on board of director, HR, administration, vice presidents of different unit, CEO, CNO, unit
directors, unit mangers, and so on. In that respect, the flow chart created is bit out of topic
even though it is a detailed chart. I think some portion of the chart need revision to meet the
direction requirement.As for the second part of diagram, the direction was to “Create a
chain-of-command diagram for top-down and bottom-up communication”. à Chain of
command that you created was the repeating of organizational information flow chart. This
part needs to contain two diagrams for (1) top-down communication and (2) bottom-up
communication chain of diagrams.At developing an actionable plan, the strategies and
infrastructure of communication should be discussed in bit more specifically. (please define
ad hoc message) You keep repeating using the same phrase over and over (for example:
vehicle for communicating the message… etc, but the paper should be repeating itself as this
is a master leveled paper that some part needs revision.)What is AOB that you put at the
tool a) agenda part? Communication Infrastructure Strategy Essay Discussion Paper Okay.
Your revision doesn’t seem complete. I don’t know where you are getting confused. Please
revise the essay as below,You cannot copy the chart or diagram from somewhere and paste
them on this assignment. Your organizational informational chart does not make sense. You
keep leaving out some crucial component; Where is administration and HR. so forth?For the
chain of command top-down and bottom-up communication diagrams, it should be TWO

5. separate diagrams about the communication in health care organization in GENERAL. I
don’t know why you are focusing a specific department such as medical record department,
in-patient, or out-patient. Don’t focus on specific department. The assignment is about
drawing overall framework of information flow and chain of command for communication
in a hospital.Please don’t repeat same phrase in the essay over and over as it is the master
leveled paper. You only specified what was the AOB.Please add rational for developing
template or tools developed.Please overlook what is being asked to be revised.
Communication Infrastructure Strategy Essay Discussion Paper