The document discusses the importance of communication for high performance and commitment. It emphasizes communicating with oneself through accurate intrapersonal communication. Communication with others, through focusing on quality messages while acknowledging its challenges, is also key. Goals should be SMART, habits changed slowly, and emotional arousal, storytelling, cues, and mindsets optimized to underpin performance through communication.
This short guide provides you with an insight into your own communication style and how you can use this to engage effectively with others. We then include guidance on its application in improving the performance of teams and delivery of change. www.ima-pm.co.uk
The document discusses Stephen M.R. Covey's book "The Speed of Trust" and provides an overview of Covey's background and insights from the book. It describes how Covey argues that trust is a key driver of organizational performance and outlines the five waves of trust development, from self trust to societal trust. The document also summarizes some of the behaviors that Covey says can help build trust in relationships.
This document discusses several topics related to leadership challenges and organizational change. It begins by outlining Mario Denton's research interests, which include managerial issues, workplace bullying, leadership failures, and team dysfunctions. It then provides thoughts on creating dissatisfaction with the status quo to drive change efforts and notes that change takes longer than expected. Several models are presented, including the change-resistant vs change-sensitive organization and categories of people-performance orientations. The document concludes with discussions of managing career crossroads, psychological contracts between managers and reports, and finishing one's career well through finding purpose and meaning.
HR in Action: Navigating Turbulence - Keeping our Teams Motivated, Engaged an...Aggregage
In times of crisis and change, it is the responsibility of HR to ease adaptation. Mass layoffs, furloughs, and management changes will put a strain on company morale and employee engagement, but it doesn’t have to bring us down—that is, if we don’t let it. Join Julie Bruns, Workplace Wellness Consultant, and learn how to keep your employees’ heads in the game and maintain motivation. As the workplace dynamic evolves, you will have the tactics to make sure your team can weather any storm.
This document discusses various aspects of effective management. It begins by explaining the importance of managers in organizations and their responsibilities. It then discusses skills managers should focus on developing, including creativity, emotional intelligence, interpersonal skills, team-building, leadership, time management, dealing with stress, and cultural sensitivity. Throughout the document, it provides examples and tips managers can use to strengthen these skills and become more effective in their roles.
Communication is the transfer of information from one person to another. It is a dynamic process through which thoughts and feelings are conveyed, and how the message is received depends on factors like how it is said and the environment. Effective communication is clear, two-way, involves active listening, and reflects accountability of both the speaker and listener. Motivation is an internal energy that drives a person to achieve something, and can come from goals, social relationships, learning, risk-taking, and drives for achievement, affiliation, and power.
This short guide provides you with an insight into your own communication style and how you can use this to engage effectively with others. We then include guidance on its application in improving the performance of teams and delivery of change. www.ima-pm.co.uk
The document discusses Stephen M.R. Covey's book "The Speed of Trust" and provides an overview of Covey's background and insights from the book. It describes how Covey argues that trust is a key driver of organizational performance and outlines the five waves of trust development, from self trust to societal trust. The document also summarizes some of the behaviors that Covey says can help build trust in relationships.
This document discusses several topics related to leadership challenges and organizational change. It begins by outlining Mario Denton's research interests, which include managerial issues, workplace bullying, leadership failures, and team dysfunctions. It then provides thoughts on creating dissatisfaction with the status quo to drive change efforts and notes that change takes longer than expected. Several models are presented, including the change-resistant vs change-sensitive organization and categories of people-performance orientations. The document concludes with discussions of managing career crossroads, psychological contracts between managers and reports, and finishing one's career well through finding purpose and meaning.
HR in Action: Navigating Turbulence - Keeping our Teams Motivated, Engaged an...Aggregage
In times of crisis and change, it is the responsibility of HR to ease adaptation. Mass layoffs, furloughs, and management changes will put a strain on company morale and employee engagement, but it doesn’t have to bring us down—that is, if we don’t let it. Join Julie Bruns, Workplace Wellness Consultant, and learn how to keep your employees’ heads in the game and maintain motivation. As the workplace dynamic evolves, you will have the tactics to make sure your team can weather any storm.
This document discusses various aspects of effective management. It begins by explaining the importance of managers in organizations and their responsibilities. It then discusses skills managers should focus on developing, including creativity, emotional intelligence, interpersonal skills, team-building, leadership, time management, dealing with stress, and cultural sensitivity. Throughout the document, it provides examples and tips managers can use to strengthen these skills and become more effective in their roles.
Communication is the transfer of information from one person to another. It is a dynamic process through which thoughts and feelings are conveyed, and how the message is received depends on factors like how it is said and the environment. Effective communication is clear, two-way, involves active listening, and reflects accountability of both the speaker and listener. Motivation is an internal energy that drives a person to achieve something, and can come from goals, social relationships, learning, risk-taking, and drives for achievement, affiliation, and power.
Design your dream organisation - ODNS Aug 2019Khai Seng Hong
Presentation for Organisational Development Network Singapore meetup, 20 August 2019
---
What would you do if you were given the opportunity to create an organisation from scratch?
What HR processes, cultural practices and behaviours will create a meaningful and fulfilling place to work, where each person, project team, and the organisation is able to interdependently grow and develop?
Hong Khai Seng, formerly from Foolproof, had that amazing opportunity, as he was given the chance to grow a new Singapore team for a UK-based design agency. He will be sharing his own personal journey and facilitating discussions on the philosophy of designing and building an organisation, and the kinds of knowledge, skills and ways of being that can create a great place to work.
Come and explore what it takes to explore what a progressive organisation looks like, and how to go about creating it.
What is communication skills for managers pdfandreyben98
This document provides tips for improving communication skills as a manager. It begins by outlining the importance of listening skills and over-communicating to ensure understanding. It then recommends avoiding overreliance on visual aids, putting oneself in others' shoes, asking for honest feedback, engaging audiences, accepting public speaking fears, and focusing on earning respect rather than laughs. The document concludes by suggesting managers get to know their audience and reiterate key points at the start and end of presentations.
PM 201: Emotional Intelligence for Project ManagersNERUG
One of our key learning objectives is to help project managers understand the importance and balance of SMART with HEART. Both are major components of Emotional Intelligence (EQ). We will discuss where Emotional Intelligence is required in order to manage change effectively, lead others to the vision, and produce the desired results. We will review the history of EQ theory, the evolution of EQ models, measurement techniques to assess your EQ, and how to form a cohesive team using the five basic behaviors. Recognizing and facing the different types/maturity levels in EQ can and will lead to a smoother project.
Importance of Emotional Intelligence - ICMI @ Dreamforce 2010 Handout - Deb M...ICMI
The document summarizes a presentation on emotional intelligence given by Deborah R. Monroe. It discusses how emotional intelligence is important for building relationships in the workplace. Specifically, it notes that immediate supervisors are often a major source of stress for employees. It then provides an overview of what emotional intelligence encompasses, such as self-awareness, emotional management, and empathy. The document suggests that emotional intelligence can help improve relationships between supervisors and employees, which can lead to increased customer loyalty through better employee engagement. It encourages understanding how one's own emotions impact others.
The document discusses effective communication skills for coworkers and supervisors. It emphasizes traits like cheerfulness, empathy, and dependability that foster positive relationships. Teamwork is important, with characteristics like shared goals and open communication. Supervisor relationships require understanding leadership styles and expectations. Electronic communication tools require proper etiquette. Overall relationships and productivity benefit when workers fit in, avoid gossip or resentment, and use communication skills to support common goals.
One this is confirmed that if we want to progress in our career or sustain in our career, we have to identify and practice Soft Skills. Many of us confused about Soft Skills. In this presentation, we will be able to understand the 12 most important pillars of Soft Skills.
This document discusses emotional intelligence (EQ) and its importance. It provides a brief history of EQ, explaining that while IQ had long been used to measure intelligence, Daniel Goleman introduced the concept of EQ in 1995. EQ refers to interpersonal skills like self-awareness, managing emotions, and handling relationships. Developing EQ provides benefits like improved performance, well-being, decision-making, and more. The document also explores related concepts like emotions, feelings, self-esteem, intuition, integrity, trust and their significance.
This session we will look at the power of communication, the importance of relationships and how to build them personally, professionally and romantically.
We will also delve into Assertion and Criticism.
The document discusses the 7 habits of highly effective people. It explains that the habits are based on character development rather than quick fixes. Some key habits discussed include being proactive, beginning with the end in mind, and putting first things first. It emphasizes that developing these habits requires continuous effort over time and focuses on growth at both the personal and interpersonal levels. The document provides examples and explanations of each habit to illustrate how applying them can help people achieve their goals and build better relationships.
The document summarizes key points from Stephen Covey's book "7 Habits of Highly Effective People". It discusses the 7 habits which are: 1) Be Proactive, 2) Begin with the End in Mind, 3) Put First Things First, 4) Think Win-Win, 5) Seek First to Understand, Then to Be Understood, 6) Synergize, and 7) Sharpen the Saw. For each habit, it provides an overview of the concept and supporting principles such as developing a personal mission statement, prioritizing tasks, empathic listening, and balancing renewal across physical, spiritual, mental and social dimensions.
This document provides an overview of negotiation training offered by PSL. The training covers objectives, best practices, common mistakes, tactics, strategies, difficult situations and people, and ways to position for better outcomes. Attendees will learn practical tools, insights, and skills to improve performance, especially under pressure. PSL works with clients to build customized training that meets their specific business and people development goals.
High performance refers a set of beliefs and values which enable people to be highly focused on their goals and achieve superior results.
"Communication & confidence" is the second of four steps to underpinning your high performance.
Do you want in? Let's talk.
The document discusses communication skills and interpersonal skills. It defines communication as the act of giving, receiving and sharing information through talking, writing, listening and reading. Strong communication skills help kids interact face-to-face and online. Effective communication is about understanding the emotions and intentions behind messages as well as clearly conveying and listening to understand meanings. The document also discusses categories of communication including verbal, non-verbal, visual and written communication. It outlines benefits of effective communication such as building better relationships and empathy. The document concludes by discussing ways to improve communication skills and defining interpersonal skills and their benefits.
P2RL - Formula for Successful Career by Dr. Ashutosh KarnatakDr Ashutosh Karnatak
The document discusses how four factors - perception, performance, relationship, and luck - influence an individual's success. It states that success is calculated as perception x performance x relationship x luck. It then provides more details on how each factor can be measured from 0.0 to 1.0 and how they change in importance at different phases of one's career. The key factors that influence success are perception in early career, performance throughout, and relationships more later in career. Luck is out of one's control but permeates the other factors.
This document provides guidance on effective communication. It discusses communication as a skill that requires practice and outlines several models to conceptualize communication, including the matrix, triangles, square, and circle. It provides guiding principles for communication like keeping it simple, knowing your audience, being prepared, and getting feedback. The document offers tips for different aspects of communication like writing style, packaging messages, listening skills, and following up to ensure understanding. Overall, the document emphasizes the importance of communication and provides frameworks and suggestions to improve communication skills.
This document discusses developing people skills, or being "people smart", in the workplace. It outlines several competencies of people who are people smart, such as understanding others, resolving conflicts, and being a team player. Developing these skills can lead to benefits like being appreciated, respected and trusted. The document then provides models for setting goals, understanding personality and needs, and resolving conflicts through a 7-step process. Overall, it emphasizes the importance of interpersonal skills for career success.
This document provides guidance on personal success in a clinical environment. It discusses various approaches to success, including taking on more than one can chew and persevering. The document is authored by Les Wallace, Ph.D. and covers topics such as emotional intelligence, relationships, continuous self-improvement, focusing on priorities, helping others succeed, learning from failures or setbacks, and having a growth mindset. The overall message is that success is personal and achieving it involves continuously challenging oneself and adapting to change through focus, effort, and self-awareness.
This document discusses the importance of communication skills and emotional intelligence. It covers several key topics:
1) Effective communication requires strong listening skills, being concise, and paying attention to body language. Developing confidence and vocabulary helps improve communication abilities.
2) Collaboration benefits from increased ideas and productivity in groups. Teams work best when members fill different roles and adhere to shared norms and standards. Synergy occurs when groups outperform individuals.
3) Emotional intelligence comprises self-awareness, self-regulation, empathy, motivation, and social skills. It allows for understanding and managing one's own emotions and relationships. People with high emotional intelligence typically experience greater success.
Design your dream organisation - ODNS Aug 2019Khai Seng Hong
Presentation for Organisational Development Network Singapore meetup, 20 August 2019
---
What would you do if you were given the opportunity to create an organisation from scratch?
What HR processes, cultural practices and behaviours will create a meaningful and fulfilling place to work, where each person, project team, and the organisation is able to interdependently grow and develop?
Hong Khai Seng, formerly from Foolproof, had that amazing opportunity, as he was given the chance to grow a new Singapore team for a UK-based design agency. He will be sharing his own personal journey and facilitating discussions on the philosophy of designing and building an organisation, and the kinds of knowledge, skills and ways of being that can create a great place to work.
Come and explore what it takes to explore what a progressive organisation looks like, and how to go about creating it.
What is communication skills for managers pdfandreyben98
This document provides tips for improving communication skills as a manager. It begins by outlining the importance of listening skills and over-communicating to ensure understanding. It then recommends avoiding overreliance on visual aids, putting oneself in others' shoes, asking for honest feedback, engaging audiences, accepting public speaking fears, and focusing on earning respect rather than laughs. The document concludes by suggesting managers get to know their audience and reiterate key points at the start and end of presentations.
PM 201: Emotional Intelligence for Project ManagersNERUG
One of our key learning objectives is to help project managers understand the importance and balance of SMART with HEART. Both are major components of Emotional Intelligence (EQ). We will discuss where Emotional Intelligence is required in order to manage change effectively, lead others to the vision, and produce the desired results. We will review the history of EQ theory, the evolution of EQ models, measurement techniques to assess your EQ, and how to form a cohesive team using the five basic behaviors. Recognizing and facing the different types/maturity levels in EQ can and will lead to a smoother project.
Importance of Emotional Intelligence - ICMI @ Dreamforce 2010 Handout - Deb M...ICMI
The document summarizes a presentation on emotional intelligence given by Deborah R. Monroe. It discusses how emotional intelligence is important for building relationships in the workplace. Specifically, it notes that immediate supervisors are often a major source of stress for employees. It then provides an overview of what emotional intelligence encompasses, such as self-awareness, emotional management, and empathy. The document suggests that emotional intelligence can help improve relationships between supervisors and employees, which can lead to increased customer loyalty through better employee engagement. It encourages understanding how one's own emotions impact others.
The document discusses effective communication skills for coworkers and supervisors. It emphasizes traits like cheerfulness, empathy, and dependability that foster positive relationships. Teamwork is important, with characteristics like shared goals and open communication. Supervisor relationships require understanding leadership styles and expectations. Electronic communication tools require proper etiquette. Overall relationships and productivity benefit when workers fit in, avoid gossip or resentment, and use communication skills to support common goals.
One this is confirmed that if we want to progress in our career or sustain in our career, we have to identify and practice Soft Skills. Many of us confused about Soft Skills. In this presentation, we will be able to understand the 12 most important pillars of Soft Skills.
This document discusses emotional intelligence (EQ) and its importance. It provides a brief history of EQ, explaining that while IQ had long been used to measure intelligence, Daniel Goleman introduced the concept of EQ in 1995. EQ refers to interpersonal skills like self-awareness, managing emotions, and handling relationships. Developing EQ provides benefits like improved performance, well-being, decision-making, and more. The document also explores related concepts like emotions, feelings, self-esteem, intuition, integrity, trust and their significance.
This session we will look at the power of communication, the importance of relationships and how to build them personally, professionally and romantically.
We will also delve into Assertion and Criticism.
The document discusses the 7 habits of highly effective people. It explains that the habits are based on character development rather than quick fixes. Some key habits discussed include being proactive, beginning with the end in mind, and putting first things first. It emphasizes that developing these habits requires continuous effort over time and focuses on growth at both the personal and interpersonal levels. The document provides examples and explanations of each habit to illustrate how applying them can help people achieve their goals and build better relationships.
The document summarizes key points from Stephen Covey's book "7 Habits of Highly Effective People". It discusses the 7 habits which are: 1) Be Proactive, 2) Begin with the End in Mind, 3) Put First Things First, 4) Think Win-Win, 5) Seek First to Understand, Then to Be Understood, 6) Synergize, and 7) Sharpen the Saw. For each habit, it provides an overview of the concept and supporting principles such as developing a personal mission statement, prioritizing tasks, empathic listening, and balancing renewal across physical, spiritual, mental and social dimensions.
This document provides an overview of negotiation training offered by PSL. The training covers objectives, best practices, common mistakes, tactics, strategies, difficult situations and people, and ways to position for better outcomes. Attendees will learn practical tools, insights, and skills to improve performance, especially under pressure. PSL works with clients to build customized training that meets their specific business and people development goals.
High performance refers a set of beliefs and values which enable people to be highly focused on their goals and achieve superior results.
"Communication & confidence" is the second of four steps to underpinning your high performance.
Do you want in? Let's talk.
The document discusses communication skills and interpersonal skills. It defines communication as the act of giving, receiving and sharing information through talking, writing, listening and reading. Strong communication skills help kids interact face-to-face and online. Effective communication is about understanding the emotions and intentions behind messages as well as clearly conveying and listening to understand meanings. The document also discusses categories of communication including verbal, non-verbal, visual and written communication. It outlines benefits of effective communication such as building better relationships and empathy. The document concludes by discussing ways to improve communication skills and defining interpersonal skills and their benefits.
P2RL - Formula for Successful Career by Dr. Ashutosh KarnatakDr Ashutosh Karnatak
The document discusses how four factors - perception, performance, relationship, and luck - influence an individual's success. It states that success is calculated as perception x performance x relationship x luck. It then provides more details on how each factor can be measured from 0.0 to 1.0 and how they change in importance at different phases of one's career. The key factors that influence success are perception in early career, performance throughout, and relationships more later in career. Luck is out of one's control but permeates the other factors.
This document provides guidance on effective communication. It discusses communication as a skill that requires practice and outlines several models to conceptualize communication, including the matrix, triangles, square, and circle. It provides guiding principles for communication like keeping it simple, knowing your audience, being prepared, and getting feedback. The document offers tips for different aspects of communication like writing style, packaging messages, listening skills, and following up to ensure understanding. Overall, the document emphasizes the importance of communication and provides frameworks and suggestions to improve communication skills.
This document discusses developing people skills, or being "people smart", in the workplace. It outlines several competencies of people who are people smart, such as understanding others, resolving conflicts, and being a team player. Developing these skills can lead to benefits like being appreciated, respected and trusted. The document then provides models for setting goals, understanding personality and needs, and resolving conflicts through a 7-step process. Overall, it emphasizes the importance of interpersonal skills for career success.
This document provides guidance on personal success in a clinical environment. It discusses various approaches to success, including taking on more than one can chew and persevering. The document is authored by Les Wallace, Ph.D. and covers topics such as emotional intelligence, relationships, continuous self-improvement, focusing on priorities, helping others succeed, learning from failures or setbacks, and having a growth mindset. The overall message is that success is personal and achieving it involves continuously challenging oneself and adapting to change through focus, effort, and self-awareness.
This document discusses the importance of communication skills and emotional intelligence. It covers several key topics:
1) Effective communication requires strong listening skills, being concise, and paying attention to body language. Developing confidence and vocabulary helps improve communication abilities.
2) Collaboration benefits from increased ideas and productivity in groups. Teams work best when members fill different roles and adhere to shared norms and standards. Synergy occurs when groups outperform individuals.
3) Emotional intelligence comprises self-awareness, self-regulation, empathy, motivation, and social skills. It allows for understanding and managing one's own emotions and relationships. People with high emotional intelligence typically experience greater success.
This document provides a recap of weeks 2-12 of communicating with clients in a community services organisation. It discusses defining communication, models of communication including the communicator, message, channels, feedback and noise. It also covers types of communication, cultural appropriateness, maintaining confidentiality, respecting diversity, avoiding discrimination, gathering information from services, responding to messages, and presenting a positive image to the public.
75% of long-term job success depends on Soft Skills! CEOs and HR Managers today are suggesting that companies can do better if they hire people with good soft skills and then train them to develop their hard skills in the area of specialization. Soft Skill is a personal attributes that enable someone to interact effectively and harmoniously with other people.
If you are looking for a presentation to learn the basics quickly then the algorithm has brought you to the right place. Happy learning!
Soft Skills need to the Students of Professional fieldAnandSavale1
The document discusses important soft skills for career success. It defines soft skills as people skills or life skills that describe a person's behavior and ability to interact with others, as opposed to hard skills which are more technical abilities. The key soft skills discussed are communication, body language, decision making, self-motivation, leadership, teamwork, creativity/problem solving, and time management. Effective communication, both verbal and nonverbal, is emphasized as critical for building relationships and keeping a job. Other important soft skills include self-motivation, leadership, teamwork, and creativity/problem-solving abilities.
It’s a challenge for some people to find good business reasons for paying attention to emotions, but emotions are a key piece of data in a collection of information that can make or break your project.
Managing projects effectively doesn’t start with getting stakeholder buy-in. It starts with you. Before you can assess and tune into the emotions of others on your project, you must be aware and tuned into your own emotions first. We’ll take a look at how you can leverage your emotions and the emotions of others to successfully deliver projects.
ProSocial Behaviour - Applied Social Psychology - Psychology SuperNotesPsychoTech Services
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
Aggression - Applied Social Psychology - Psychology SuperNotesPsychoTech Services
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
Procrastination is a common challenge that many individuals face when it comes to completing tasks and achieving goals. It can hinder productivity and lead to feelings of stress and frustration.
However, with the right strategies and mindset, it is possible to overcome procrastination and increase productivity.
In this article, we will explore the causes of procrastination, how to recognize the signs of procrastination in oneself, and effective strategies for overcoming procrastination and boosting productivity.
Understanding of Self - Applied Social Psychology - Psychology SuperNotesPsychoTech Services
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
As we navigate through the ebbs and flows of life, it is natural to experience moments of low motivation and dwindling passion for our goals.
However, it is important to remember that this is a common hurdle that can be overcome with the right strategies in place.
In this guide, we will explore ways to rekindle the fire within you and stay motivated towards your aspirations.
You may be stressed about revealing your cancer diagnosis to your child or children.
Children love stories and these often provide parents with a means of broaching tricky subjects and so the ‘The Secret Warrior’ book was especially written for CANSA TLC, by creative writer and social worker, Sally Ann Carter.
Find out more:
https://cansa.org.za/resources-to-help-share-a-parent-or-loved-ones-cancer-diagnosis-with-a-child/
1. enabling high performance
communication & commitment
Richard Longman Associates Ltd
Company Number: 8573663
Registered Office: 1 Chapel Terrace, Sheffield, S10 3HF
t +44 114 230 1367
m +44 7969 284464
e associates@richardlongman.com
28. let’s talk
a word or two is all it takes to get started
if you are in pursuit of high performance
and/or if commitment is something you want to develop
then let’s talk
www.richardlongman.com
Richard Longman Associates Ltd
Company Number: 8573663
Registered Office: 1 Chapel Terrace, Sheffield, S10 3HF
t +44 114 230 1367
m +44 7969 284464
e associates@richardlongman.com