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COMMINCATION
FORMAL & INFORMAL
PRESENTED BY –
ROHIT BHARTI
SAURAV SAKET
COMMUNICATION?
• Derived from latine word communis means
common .
• Important principle of organisation.
• Sharing information & idea.
• “Good communication is foundation for sound
administration” – Peter Drucker
• “communication is process of passing
information & understanding from one person
to another” – Keith Davis
TYPES
• Internal Communication - relationship with
employees. e.g. - ( Upward , Downward &
Across)
• External communication – relationship with
the public. e.g. “Public Relationship”
• Interpersonal communication – relationship
among employees. e.g. ( Interview ,Group
Discussion , presentation Q&A)
MEDIA
AUDIO VISUAL
AUDIO-
VISUAL
THEORETICAL CONTRIBUTION
 Henery fayol – “Gang plank”
 Chester Barnard
 Herbert simon – grapevine
 Norbert weiner
MODEL OF COMMUNICATIONPROCESS
NETWORK OF COMMINCATION
• FORMAL NETWORKS – Sharing of official
information
• INFORMAL NETWORKS – Sharing information
with friends or unofficial
e.g. “grapevine”
• Email , Letter
• Notice boardwritten
• Presentation
• Conferencesverbal
BARRIERS & PROMBLES
 Semantic barriers – Misinterpretation of
word , Language different, use of jargon .
Ideological barriers – Difference in background
education and expectation result are different
 Filtering – manipulation of information
Dogmatic – attitudes, opinions
Halo Effect – Two value thinking e.g. Right or
wrong
ELEMENTS OR PRINCIPLES
• CLARITY
• CONSISTENCY
• ADEQUACY
• TIMELINESS
• UNIFORMITY
• FLEXIBILITY
• ACCEPTABILITY
Commincation
Commincation

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Commincation

  • 1. COMMINCATION FORMAL & INFORMAL PRESENTED BY – ROHIT BHARTI SAURAV SAKET
  • 2. COMMUNICATION? • Derived from latine word communis means common . • Important principle of organisation. • Sharing information & idea. • “Good communication is foundation for sound administration” – Peter Drucker • “communication is process of passing information & understanding from one person to another” – Keith Davis
  • 3. TYPES • Internal Communication - relationship with employees. e.g. - ( Upward , Downward & Across) • External communication – relationship with the public. e.g. “Public Relationship” • Interpersonal communication – relationship among employees. e.g. ( Interview ,Group Discussion , presentation Q&A)
  • 5. THEORETICAL CONTRIBUTION  Henery fayol – “Gang plank”  Chester Barnard  Herbert simon – grapevine  Norbert weiner
  • 7. NETWORK OF COMMINCATION • FORMAL NETWORKS – Sharing of official information • INFORMAL NETWORKS – Sharing information with friends or unofficial e.g. “grapevine” • Email , Letter • Notice boardwritten • Presentation • Conferencesverbal
  • 8.
  • 9. BARRIERS & PROMBLES  Semantic barriers – Misinterpretation of word , Language different, use of jargon . Ideological barriers – Difference in background education and expectation result are different  Filtering – manipulation of information Dogmatic – attitudes, opinions Halo Effect – Two value thinking e.g. Right or wrong
  • 10. ELEMENTS OR PRINCIPLES • CLARITY • CONSISTENCY • ADEQUACY • TIMELINESS • UNIFORMITY • FLEXIBILITY • ACCEPTABILITY