Client Development
for 2014 and Beyond

Cordell M. Parvin

http://www.cordellparvin.com

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What Can We Learn From the Superbowl?

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What Can We Learn From the Superbowl?

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Three Stories About Tools

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AGC of America

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Principles of Client Development

Getting Hired
Trust and Rapport
Client Meetings
Recommendations
Relationships

Reputation /
Profile

Credibility

Visibility

Weak Ties
Four Eras of Client Development
1. Do Good Work
2. Unsolicited Contact
3. Websites / Branding

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Traditional Lawyer Client Development

“Push-Tactic”
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Client Development Has Changed

Clients Have More Choices, Less Time
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Client Development Has Changed

You Have Less Time
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What Has Changed?
Clients
Economy
Technology

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Marketing Guru

Seth Godin

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Remarkable
!

Extraordinary
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Memorable

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Lawyer Client Development Today

Today it’s who knows
It’s not whatyou know,
who you know,
what you know

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Client Development in 2014

“Pull-Tactic”
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Where to Start

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Client Development for 2014

Identify Clients’ Problems,
Opportunities and Changes

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Client Development for 2014

Draw Clients to You by Identifying
Problems and Providing Creative Solutions

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Client Development for 2014

Become Visible & Credible to Target Market
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Client Development for 2014

Define Your Target Market

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Client Development for 2014

Decide What You Want Target
Market to Hire You to Do?

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Client Development for 2014

Become Visible and
Credible by Adding Value

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Client Development for 2014

Join, Lead, Speak Client
Organizations

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Client Development for 2014

Determine Your Best Referral Sources

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Client Development for 2014

1. Create Valuable
Content
2. Present/Write Well
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Client Development for 2014

3. Distribute Widely

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Weak Tie Reach

Strong-Tie Buzz

Weak-Tie Buzz
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Weak Tie Buzz

2014
Geometrically Expanded by Social Media
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Planning: The First Tool

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Successful Lawyers

Think Optimistically and Plan Purposefully!34
Why Have a Plan?

Energy

Time

Most Important Resources

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Why Have a Plan?

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Planning: Step 1

What is an Incredibly Ambitious Goal
That Will Energize You?

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Planning: Step 2
Decide on How Many Hours to Invest
100 Administrative
___Client Development
___ Your Development

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Planning: Step 2

Reputation / Profile

Relationship Building
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Planning- Step 2
Create a Plan With Goals

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Planning- Step 2

Plan Using Your
Strengths

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Your 2014 Plan

Develop
Your Action
Steps

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Prioritization Matrix
High Return / Low Investment! High Return / High Investment!
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Do first and do often

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Break down into smaller
pieces

Low Return / Low Investment! Low Return / High Investment!
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Do when you have time

Say NO graciously!

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How to Execute on Your Plan

Break Down to 90 Days Actions
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How to Execute on Your Plan

Identify, Plan and Schedule Activities Each Week
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How to Execute on Your Plan

Partner for Accountability
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How to Execute on Your Plan

Keith
McMurdy

Partner for Accountability
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Reputation Building

Become Visible and Credible

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Reputation Building: Old Tools
Website Bio
Bar and Community
Service
Writing
Speaking

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Writing - Old Tools

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Writing - Old Tools

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WRITING:
New
Tools
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Social Media

Jackie Huba
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Examples

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Blog

Seth Godin

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Guides

How To

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Old Tool

Jennifer Keller

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New Tool

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SPEAKING

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Speaking: Old Style Power Point Slides

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Compliance Programs
• Goal: self-policing and changing the corporate culture to
include a commitment to ethics and compliance with civil
and criminal laws.
• Double-edged sword: if a crime is committed in the face
of a compliance program, it may suggest that the
company is not truly committed to changing its corporate
culture.
Compliance Programs, continued
• The compliance program must be designed to catch the most
likely misconduct given the corporation's primary business.
• Whether the program is adequately designed for maximum
effectiveness in preventing and detecting wrongdoing by
employees;
• Whether corporate management is enforcing the program or
is it tacitly encouraging or pressuring employees to engage
in misconduct to achieve the business objectives; and
• Investigators will interview rank-and-file employees to
determine the effectiveness of and commitment to the ethics/
compliance program.
• Is there an audit function so that the corporation can
determine its effectiveness?
NNew

Style Power Point/Keynote Slides

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The Internet

How has the internet changed client
development?

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Old School/New School

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Wine and Social Media Guru

Gary Vaynerchuk

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How to Make the Internet Work

Find and
Distribute
Valuable
Content

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Interact
Connect
Disseminate
Organize
Locate

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Third Essential Point

3. Use Internet for
Wide Distribution

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Think Outside the Box

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Internet Radio

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Webinars

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Video

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Online Video Presentations

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Podcast

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What Are You Going to Do Now?

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What Now?
Plan with Goals
Accountability
Become Visible and Credible
Use New and Old Tools
Repeat Above

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Client Development
for 2014 and Beyond

Cordell M. Parvin

http://www.cordellparvin.com

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Collin County Bar Association Client Development 2014 and Beyond