The document defines key terms related to Collective Negotiation Agreements (CNA) in the Philippines such as definitions, steps for developing a CNA, essential provisions, and negotiable/non-negotiable matters. It provides an overview of the registration process for CNAs with the Civil Service Commission and some statistics on registered CNAs and unions in Region 5. Sample CNA ground rules and items that may be included in a CNA like benefits, allowances, bonuses, and leaves are also outlined.