This document discusses supporting primary care providers through collaboration and new models of care. It provides an overview of programmes and services offered by PCC to facilitate collaboration between general practices. These include facilitating practices to be at the heart of their local healthcare systems, tailored support for practices in developing collaborations, and board development programmes to help leadership. Testimonials from healthcare professionals and organizations highlight how PCC has helped inspire confidence and generate results in establishing collaborative models.

1. Collaboration and new models
of care
Support for primary care providers and their
teams from the national experts

2. Programmes of support
• Facilitating general practice to be at the heart of the local
Five Year Forward View
• Tailored support wherever you are in your journey
Creating the
collaboration
Confirming the
mandate
Board development
System development

3. Debbie Robinson, head of primary care quality and
improvement, Calderdale CCG
“Right from the start, PCC impressed us with your
team’s efficient, professional manner - an approach
that not only inspired confidence, but helped us
generate the results we were looking for. The quality
of service offered by your organisation was
inspiring.”

4. Sonia Simkins
Practice business manager
“Yesterday was great and we all feel
inspired to push this forward. It was
agreed hands down we would employ
you and your services to help set up
our organisation.”

5. Creating sustainable collaboration
• Understanding the options for collaborative working
• Mission, vision and values
• Developing a business plan
• Supporting developing legal frameworks for collaborative
models
• Developing the governance framework and
communications strategy
• Developing the project plan for implementation
• Programme management

7. Creating the mandate
• Once established, the organisation and board will need
to clarify and develop a mandate
• What are the priorities?
• How do we work with others?
• How do we work with our practices?

9. Board development programmes
• Opportunities for primary care
• Creating a culture of change
• Outcomes based service design, co-production and
the power of the patient partnership
• Coaching and mentoring
• Facilitating change
• Communications and working with the media
• Working with partners

10. Operational plan development
• Importance of building reputation, brand and
credibility
• Creating mature relationships and partnerships
• Using networks to influence change
• Creating, seeking out and responding to
opportunities

11. System development
• At the heart of the FYFV is the need for providers of
health and social care to work as systems not as rivals
• Established federations have the opportunity to ensure
that primary care is at the heart of these systems

12. Supporting you to change care
• Programmes to create sustainable change
• Patient centred organisations and individual behaviours

13. Dr Roy Williams, chair, Wyre Forest GP Association
“The workshop really helped us understand how
we can work together and develop a plan to
make it happen”
The workshop was “very helpful in allowing us to
express our ideas and helping organise our
thoughts and actions”
Julie Mackinzie, practice manager, Isle of Wight

14. System engagement and change
programmes
• Find the problem – which patient/population cohorts are
driving the pressures? Are we delivering value where it’s
needed?
• Understand the design principles – co-production
• Work with the system to create a shared vision
• Getting the leadership model and governance right
• System structures

15. Putting general practice at the heart of care
Network of providers
Population based
systems of
provision
Frail
End of life
Children
Respiratory
Community
focused
integrated primary
care

16. Find out more
phillip.stimpson@pcc.nhs.uk
07557 938947
www.pcc-cic.org.uk/services