Collaboration and knowledge sharing with twitter

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This document discusses how Twitter can be used for collaboration and knowledge sharing. It outlines basic concepts of Twitter like accounts, lists, tweets, and direct messages. It then explores higher level concepts such as activity streams, trending conversations, and hashtags. The document categorizes four types of knowledge that can be gained from Twitter: factual, conceptual, procedural, and meta knowledge. It provides examples for each type of knowledge that can be discovered through analyzing information on Twitter.

Technology

Collaboration and Knowledge Sharing with Twitter

Collaboration and Knowledge Sharing Basic Concepts Twitter accounts Lists and Informal communties Tweets, Retweets and DMs Higher Level Concepts Activity Streams Trending Conversations (hot topics) Hash tags as a collaboration vocabulary Mining Twitter for Social Search Knowledge Mining

Four Types of Knowledge Factual Conceptual Procedural Meta (Inspired by Bloom’s Taxonomy)

Factual Knowledge with Twitter You get more news from Twitter than news papers – why? Real time news – Bombay terrorist attacks, Iran etc. Reactions to news – the second wave Arguments about news Patterns of Propagation (more in Meta slide) Event based news (conference tweets)

Conceptual Knowledge Inter-relationships and Structure (follow and RT) Twitter as a way of testing concepts and hypotheses Finding Experts (not self styled!) Find sources of information and knowledge Twitter lists and Listopia – Virtual BOFs

Procedural Knowledge Twitter Keyword Search Ask, Elicit, Start a Dialog Organize Tweetups Social Search for Subjective knowledge search engines can never bring you this information Rings of Influence – friends/colleagues, experts

Meta Knowledge Knowledge about Twitter patterns, apps, people, topics, expertise Behavior patterns Understanding how information propagates – what, why, how, when? Understanding limitations Spheres of Influence

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Collaboration and knowledge sharing with twitter

1. Collaboration and Knowledge Sharing with Twitter

2. Collaboration and Knowledge Sharing Basic Concepts Twitter accounts Lists and Informal communties Tweets, Retweets and DMs Higher Level Concepts Activity Streams Trending Conversations (hot topics) Hash tags as a collaboration vocabulary Mining Twitter for Social Search Knowledge Mining

3. Four Types of Knowledge Factual Conceptual Procedural Meta (Inspired by Bloom’s Taxonomy)

4. Factual Knowledge with Twitter You get more news from Twitter than news papers – why? Real time news – Bombay terrorist attacks, Iran etc. Reactions to news – the second wave Arguments about news Patterns of Propagation (more in Meta slide) Event based news (conference tweets)

5. Conceptual Knowledge Inter-relationships and Structure (follow and RT) Twitter as a way of testing concepts and hypotheses Finding Experts (not self styled!) Find sources of information and knowledge Twitter lists and Listopia – Virtual BOFs

6. Procedural Knowledge Twitter Keyword Search Ask, Elicit, Start a Dialog Organize Tweetups Social Search for Subjective knowledge search engines can never bring you this information Rings of Influence – friends/colleagues, experts

7. Meta Knowledge Knowledge about Twitter patterns, apps, people, topics, expertise Behavior patterns Understanding how information propagates – what, why, how, when? Understanding limitations Spheres of Influence

8. Miscellany Connecting Twitter to: Blog, Facebook profile, LinkedIn Profile Using Identica – a twitter like service in your community, organization Twitter as a knowledge Notification service Twitter Bots and Custom Twitter Applications

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