The document discusses ethics in project management. It defines ethics and explains its importance in project management due to the relationships and reputation involved. It outlines a code of ethics for project management professionals, which emphasizes honesty, integrity, protecting others, keeping information confidential, avoiding conflicts of interest, and being responsible. It also discusses creating an ethical culture and decision-making models as well as emphasizing leading with ethics.

1. C U S T O M E R S F I R S T
Code of Ethics in Context
of Project Management
Prepared by:
Yeashir Arafat

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AGENDA
 PREFACE
 WHAT IS ETHICS
 ETHICS IN PROJECT MANAGEGMENT
 CODE OF ETHICS FOR THE PROJECT MANAGEMENT PROFESSION
 MODEL OF ETHICS
 CONCLUSION

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It is of major importance to corporations and their leaders to create a
"tone at the top" and a corporate culture that promotes ethical conduct on
the part of those corporations and their employees.
PREFACE
In today’s business climate, acting and behaving ethically is more
important than ever. Project professionals face unique challenges as they
navigate political and social dynamics both inside and outside their
organizations.

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ETHICS INSIDE THE ORGANIZATIONS

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WHAT IS ETHICS
There are many different definitions of ethics:
 “Ethics refers to a systematic study of the norms and values that guide
how humans should live their lives.”
 “[Ethics] is the activity of understanding moral values, resolving moral
issues, and justifying moral judgments. It is also the discipline or area of
study resulting from that activity.”
 “[Ethics is] a branch of philosophy dealing with values that relate to the
nature of human conduct and values associated with that conduct.”
 “Ethics involves judgments about the rightness or wrongness of human
behavior.”

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 Ethics is an important part of all professions
 Project Management is about relationships and relationships
are about ethics
 Project Management are concerned about their professional
reputation
 Project Management want to be known as “Good/Honest
People”
ETHICS IN PROJECT MANAGEMENT

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HONESTY ALL THE TIME
Honesty is one of the four vital values of the Project Management ...Ethics
 The development of policies which establish ethical principle and
standards for the organization.
 Appointment of an individual within the organization that has primary
responsibility for the design and administration of ethics.
 The distribution of these to the members of the organization.
 Proactive teaching and guidance of the organization members about
ethical issues in their roles in the organization.

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MANAGEMENT PHILOSOPHY AND CODE OF ETHICS

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The Corporate Ethics and Legal Compliance Code of Conduct supports
the Management Philosophy and serves as a specific guide on
appropriate behavior for all employees.
When you turn up for work, remind
yourself that you are there to do the
best job you can.
Be INTEGRITY, be COMMITMENT and
be TRUTH.
CORPORATE ETHICS

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CODE OF ETHICS FOR THE PROJECT
MANAGEMENT PROFESSION
ARTICLE I: Project Management Professionals shall maintain high
standards of personal and professional conduct, and:
a. Accept responsibility for their actions.
b. Undertake projects and accept responsibility only if qualified by
training or experience, or after full disclosure to their employers or
clients of pertinent qualifications.
c. Maintain their professional skills at the state of the art and
recognize the importance of continued personal development and
education.
d. Advance the integrity and prestige of the profession by practicing
in a dignified manner.
e. Support this code and encourage colleagues and co-workers to act
in accordance with this code.
f. Support the professional society by actively participating and
encouraging colleagues and co-workers to participate.
g. Obey the laws of the country in which work is being performed.

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ARTICLE II: Project Management Professionals shall, in their work:
a. Provide the necessary project leadership to promote maximum
productivity while striving to minimize costs.
b. Apply state-of-the-art project management tools and techniques to
ensure quality; cost, and time objectives, as set forth in the project
plan, are met.
c. Treat fairly. all project team members, colleagues, and co-workers,
regardless of race, religion, sex, age, or national origin.
d. Protect project team members from physical and mental harm.
e. Provide suitable working conditions and opportunities for project team
members.
f. Seek, accept, and offer honest criticism of work, and properly credit the
contribution of others.
g. Assist project team members, colleagues, and co-workers in their
professional development.

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ARTICLE III: Project Management Professionals shall, in their relations with
employers and clients:
a.Act as faithful agents or trustees for their employers and clients in
professional and business matters.
b.Keep information on the business affairs or technical process of an
employer or client in confidence while employed, and later, until such
information is properly released.
c.Inform their employers, clients, professional societies, or public agencies of
which they are members, or to which they may make any presentations, of
any circumstance that could lead to a conflict of interest.
d.Neither give nor accept, directly or indirectly, any gift, payment, or service
of more than nominal value to or from those having business relationships
with their employers or clients.
e.Be honest and realistic in reporting project quality cost, and time.

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ARTICLE IV: Project Management Professionals shall, in fulfilling their
responsibilities to the community:
a.Protect the safety health, and welfare of the public and speak out
against abuses in these areas affecting the public interest.
b.Seek to extend public knowledge and appreciation of the project
management profession and its achievements.

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THE GOLDEN RULE OF ETHICS
Don’t just treat others how you want
to be treated.
Treat them how they want to be
treated.

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MODEL OF ETHICS BEHAVIOR

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MODEL OF ETHICS IDEA

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VIEWS OF ETHICAL DECISION-MAKING
Decision makers
seek to impose
and enforce rules
fairly and
impartially
Decisions made
solely on the basis
of outcomes or
consequences
Decisions are
concerned with
respecting and pro-
tecting basic rights
of individuals

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“DO The Right Thing”
A company's reputation is one of its most valuable assets
CULTURE OF ETHICS

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MODEL OF CULTURE

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ETHICS DRIVE

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ETHICS BARRIER

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CONCLUSION
 Project Ethics won't ensure you are a successful
project manager, however not behaving ethically will
almost always ensure your project will fail.
 Now that you understand the idea of project
management ethics, it is important to practice good
ethical behavior; Leading by example; teaching by
example; being a role model. These are all things
that will come if you practice ethical behavior and
chose to make the right decisions.

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QUESTION & ANSWER

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THANK YOU
Customer First