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Understanding Coaching




   Positive People Builders
   Building people positively
What is coaching?




“Coaching is helping another person figure out the best way to achieve
his or her goals, build skill sets or expertise, and produce the results the
organization needs.”

                                                     Positive People Builders
                                                      Building people positively
I've always felt that
  coaching was a word
   that was synonymous
    with trust, integrity,
    dignity, & wisdom, &
    that coaches were
    people you could
   count on, talk to, and
 be counseled by.




         Positive People Builders
          Building people positively
Any significant long-term change requires long-term dedicated effort

                                                  Positive People Builders
                                                   Building people positively
Characteristics of a Coach




                      Positive People Builders
                       Building people positively
Characteristics of a Coach



ENTHUSIASTIC
SUPPORTIVE
TRUSTING
FOCUSED
GOAL-ORIENTED
OBSERVANT
RESPECTFUL
PATIENT
CLEAR
ASSERTIVE




                                 Positive People Builders
                                  Building people positively
Roles and Responsibilities of a Coach
                          Personal
                          A Good Communicator
                          Open-Minded
                          Fairness and Equality
                          Patient
                          Approachable




                            Positive People Builders
                             Building people positively
Occupational
              Organized
Responsible and Reliable
                Positive
            Presentable
         Knowledgeable




 Positive People Builders
  Building people positively
Listening skills and practice




Show your support and help the other person(s) relax
Show you are accepting them, and open to them
Enable each one to speak and be heard
Be able to ask questions to clarify
Check assumptions
Clear up misperceptions
Provide the silence necessary to encourage speech
                                                 Positive People Builders
                                                  Building people positively
Quick coaching model

G = Goals – What is your goal?
R= Reality – What is the reality of the situation?
O= Options – What are your options?
W= Wrap Up – What are you willing to do ?




                                                     Positive People Builders
                                                      Building people positively
One on one coaching sessions




                      Positive People Builders
                       Building people positively
Four-Step Coaching Process

1. Observation
2. Discussion
3. Active Coaching
4. Follow-up




                                   Positive People Builders
                                    Building people positively
Handling specific personalities




                       Positive People Builders
                        Building people positively
Three minute coaching moments




                        Positive People Builders
                         Building people positively
Building a performance improvement system




                             Positive People Builders
                              Building people positively
Determine key results




                   Positive People Builders
                    Building people positively
Benchmark your star performers




                        Positive People Builders
                         Building people positively
Create a learning environment




                       Positive People Builders
                        Building people positively
Building and coaching a winning team




                          Positive People Builders
                           Building people positively
Develop trust and mutual respect




                         Positive People Builders
                          Building people positively
Building trust scenario




                    Positive People Builders
                     Building people positively
Holding employees accountable




                       Positive People Builders
                        Building people positively
Empowering team members




                   Positive People Builders
                    Building people positively
Keep the lines of communication open




                           Positive People Builders
                            Building people positively
Setting team mission and goals




                        Positive People Builders
                         Building people positively
Empowering team members




                   Positive People Builders
                    Building people positively
Empowering team members




                   Positive People Builders
                    Building people positively
Empowering team members




                   Positive People Builders
                    Building people positively
Empowering team members




                   Positive People Builders
                    Building people positively
One of the best things you can do for others is help them recognize
how they can improve.

                                               Positive People Builders
                                                Building people positively
It is amazing
how much you can accomplish
   when it doesn't matter
    who gets the credit.



                  Positive People Builders
                   Building people positively
Positive People Builders
 Building people positively

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Coaching ppb

  • 1. Understanding Coaching Positive People Builders Building people positively
  • 2. What is coaching? “Coaching is helping another person figure out the best way to achieve his or her goals, build skill sets or expertise, and produce the results the organization needs.” Positive People Builders Building people positively
  • 3. I've always felt that coaching was a word that was synonymous with trust, integrity, dignity, & wisdom, & that coaches were people you could count on, talk to, and be counseled by. Positive People Builders Building people positively
  • 4. Any significant long-term change requires long-term dedicated effort Positive People Builders Building people positively
  • 5. Characteristics of a Coach Positive People Builders Building people positively
  • 6. Characteristics of a Coach ENTHUSIASTIC SUPPORTIVE TRUSTING FOCUSED GOAL-ORIENTED OBSERVANT RESPECTFUL PATIENT CLEAR ASSERTIVE Positive People Builders Building people positively
  • 7. Roles and Responsibilities of a Coach Personal A Good Communicator Open-Minded Fairness and Equality Patient Approachable Positive People Builders Building people positively
  • 8. Occupational Organized Responsible and Reliable Positive Presentable Knowledgeable Positive People Builders Building people positively
  • 9. Listening skills and practice Show your support and help the other person(s) relax Show you are accepting them, and open to them Enable each one to speak and be heard Be able to ask questions to clarify Check assumptions Clear up misperceptions Provide the silence necessary to encourage speech Positive People Builders Building people positively
  • 10. Quick coaching model G = Goals – What is your goal? R= Reality – What is the reality of the situation? O= Options – What are your options? W= Wrap Up – What are you willing to do ? Positive People Builders Building people positively
  • 11. One on one coaching sessions Positive People Builders Building people positively
  • 12. Four-Step Coaching Process 1. Observation 2. Discussion 3. Active Coaching 4. Follow-up Positive People Builders Building people positively
  • 13. Handling specific personalities Positive People Builders Building people positively
  • 14. Three minute coaching moments Positive People Builders Building people positively
  • 15. Building a performance improvement system Positive People Builders Building people positively
  • 16. Determine key results Positive People Builders Building people positively
  • 17. Benchmark your star performers Positive People Builders Building people positively
  • 18. Create a learning environment Positive People Builders Building people positively
  • 19. Building and coaching a winning team Positive People Builders Building people positively
  • 20. Develop trust and mutual respect Positive People Builders Building people positively
  • 21. Building trust scenario Positive People Builders Building people positively
  • 22. Holding employees accountable Positive People Builders Building people positively
  • 23. Empowering team members Positive People Builders Building people positively
  • 24. Keep the lines of communication open Positive People Builders Building people positively
  • 25. Setting team mission and goals Positive People Builders Building people positively
  • 26. Empowering team members Positive People Builders Building people positively
  • 27. Empowering team members Positive People Builders Building people positively
  • 28. Empowering team members Positive People Builders Building people positively
  • 29. Empowering team members Positive People Builders Building people positively
  • 30. One of the best things you can do for others is help them recognize how they can improve. Positive People Builders Building people positively
  • 31. It is amazing how much you can accomplish when it doesn't matter who gets the credit. Positive People Builders Building people positively
  • 32. Positive People Builders Building people positively