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Ppb clear communication day 2

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Firdaus Panthaky
Firdaus Panthaky
1 of 30
Clear Communication
Communicating effectively
 
 
Guess ?
Any Diamond needs to be cut and polished
Need to evaluate the beauty and elegance
Priceless
Making hard things easier
Understanding we’re different
Learn how to not ignore dysfunction
Push our team members in the right direction
What to do when we get stuck ?
Focus on Solutions not Problems
Focus on the FUTURE not the PAST
SHARE your Ideas don’t ARGUE
Choose your Words carefully
Use more CAN s’ than CAN’Ts’
Don’t Always Use “You”!
4 Steps to Helpful Listening
A FFIRM E XPLORE R EFLECT S ILENCE
5C s’ Of Effective Speaking
C ourteous C lear C oncise C omplete C oncrete
43 Muscles to Frown
17 Muscles to SMILE
#1 Listen Carefully #2 Use the Right Words #3 Speak Well #4 Watch Your Body Language
Smiling Keep
Best Of Luck
For a new beginning
 

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