CloudCamp Chicago - Healthcare IT September 3rd, 2014 How are Cloud, the Internet of Things, and mobile devices disrupting healthcare IT? Are these tools or security threats? What do doctors, administrators, researchers, nurses, and patients think of technology? On Sept 3rd we discussed the future of healthcare and technology. Event info: cloudcampchicago.eventbrite.com Lightning Talks Included in these slides: "Security and Sanity in the HIPAA-Compliant Workplace" - Alex Connor, Lead Architect at Crimson Care Management at Advisory Board Co "QS and Biohacking movements” - Mark Moschel, Chief Technology Officer at Factor 75 "We are doctors who take care of patients. What can technology do for us?" - Dr. Griffin Myers, Co-founder and Chief Medical Officer at Oak Street Health "Removing Silos in Healthcare" - Carol Zindler, Vice President, Client Experience at CareMerge Sign up and join us next time: cloudcampchicago.eventbrite.com

1. CloudCamp Chicago
!
!
“Healthcare IT”
Sponsored by
Hosted by
#cloudcamp
@CloudCamp_CHI

2. Emcee
!
Ryan Koop
CohesiveFT
!
!
Tweet: @RyanKoop
#cloudcamp
Sponsored by
Hosted by
#cloudcamp
@CloudCamp_CHI

3. … sponsored by you!
Thirumal Nellutla - HealthiPASS
Charlie Havens - Global Tech & Resources
Matt Hartzman -
RedMane Technology
Josh Robinson
- CardConnect
Dennis Hume - Civis Analytics
Dhaivat Upadhyay - ColumnIT
Jerry Cattell - ShiftGen
Christopher Gansauer
Rastogi
Gautam
Dalrymple
Doug - Magenic Technologies
Mckibben
Karen - Bank of America
Cresap
Domenica - EMC

4. Mark your calendars -
CloudCamp Chicago on Oct 20

5. Agenda
6:00 pm Introductions
6:05 pm: Lightning Talks
"Security and Sanity in the HIPAA-Compliant Workplace" - Alex
Connor, Lead Architect at Crimson Care Management at Advisory
Board Co. @HITizen
"QS and Biohacking movements” - Mark Moschel, Chief
Technology Officer at Factor 75 @MarkMoschel
"We are doctors who take care of patients. What can
technology do for us?" - Dr. Griffin Myers, Co-founder and Chief
Medical Officer at Oak Street Health @OakStreetHealth
"Removing Silos in Healthcare" - Carol Zindler, Vice President,
Client Experience at CareMerge @CarolZindler
7:00 pm: Unpanel
7:45 pm: Unconference / Networking, drinks and pizza
Sponsored by
Hosted by
#cloudcamp
@CloudCamp_CHI

6. “Security and Sanity in the HIPAA-Compliant
Workplace”
!
Alex Connor
Lead Architect at Crimson Care Management
at Advisory Board Co.
!
!
Tweet: @HITizen
#cloudcamp
Sponsored by
Hosted by
#cloudcamp
@CloudCamp_CHI

7. Security and Sanity
In a HIPAA-compliant environment

8. HIPAA – BA Requirements
• Data Security – PHI
• Encryption
• Physical Security
• Traceability
• To whom does the data refer?
• Who saw it?
• What did they see?
• When did they see it?
• How did they access it?
• From where did they see it?
• Why are they allowed to see it?
• Personnel
• Annual HIPAA training
• PHI access authorization

9. Safety Best Practices
• Designate an Information Security Officer
• Personal Computer
• HD must be encrypted
• Screen shield
• Lock it whenever you leave it – even for less than a minute
• Email
• Encrypt or “send secure” by default
• Report sensitive data sent by external parties
• Files
• Never attach files with PHI to email or chat
• Use SFTP or other secure file sharing

10. Staying Sane
• Set clear expectations
• Define a policy and train staff on it
• Include clear definitions around warnings, sanctions and breaches
• Contextualize policy and definitions
• Cultivate a culture of security
• Enforce screen lock policies
• Make secure communication the norm, not the exception
• Promote openness and discussion
• Keep Perspective
• Have a sense of humor, as much as possible
• Stay current with laws and best practices

11. “QS and Biohacking movements”
!
Mark Moschel
Chief Technology Officer at Factor 75
!
!
Tweet: @MarkMoschel
#cloudcamp
Sponsored by
Hosted by
#cloudcamp
@CloudCamp_CHI

12. The Quantified Selfers
&
The Biohackers

13. 1. Who are they?
2. What weird things are they
doing?
3. How does it impact
healthcare IT?

14. 1. Who are they?
2. What weird things are they
doing?
3. How does it impact
healthcare IT?

15. The Quantified Selfers
“Self-knowledge through
self-tracking”
1. Collect personal data
2. Visualize / analyze
3. Learn from it

16. “you can’t manage
what you don’t measure”

19. The Biohackers

20. People who use systems thinking to
control and upgrade their biology

21. “I’m sick and tired
of being sick and tired”

22. 1. Who are they?
2. What weird things are they
doing?
3. How does it impact
healthcare IT?

26. Weight / Blood Pressure

27. Activity Monitors

28. Heart

29. Mood

30. Posture, Eating, Brainwaves, Teeth

31. Lab Tests

32. Implantable / Digestable sensors

33. Experiments

34. 1. Who are they?
2. What weird things are they
doing?
3. How does it impact
healthcare IT?

35. Self-Care before Healthcare

36. New Science
decentralized, collaborative, amateur,
disordered, and exhaustive

37. Our Internet of Things

39. Thanks!
Mark Moschel
@markmoschel

40. “We are doctors who take care of
patients. What can technology do
for us?”
!
Dr. Griffin Myers
Co-founder and Chief Medical Officer at Oak
Street Health
!
!
Tweet: @OakStreetHealth
#cloudcamp
Sponsored by
Hosted by
#cloudcamp
@CloudCamp_CHI

41. “Removing Silos in Healthcare”
!
Carol Zindler, Vice President, Client
Experience at CareMerge
!
!
Tweet: @CarolZindler
#cloudcamp
Sponsored by
Hosted by
#cloudcamp
@CloudCamp_CHI

42. REMOVING SILOS IN HEALTHCARE

43. 40,000 MEDICAL & WELLNESS APPS
1,000s OF DEVICES
10,000s OF SOFTWARE SOLUTIONS

44. yet, healthcare still sucks

45. EACH NEW
SOLUTION CREATING
YET ANOTHER SILO

46. Caremerge began with a focus on a
demographic that's often
FORGOTTEN
and is very
VULNERABLE
THE ELDERLY

47. According to AARP
8,000 PEOPLE
WILL TURN
65 EVERY DAY
for the next 15 years.

48. http://healthworkscollective.com/dan-munro/74601/2012-year-healthcare-charts

49. MOST
Chronic Illnesses
+
+
HIGHEST
Cost to Healthcare
MOST
Providers Involved

50. Problem
STAFF OUTSIDE PROVIDERS
FAMILY
PAPER, PHONE CALLS,
VOICEMAILS OR FAXES
THE PATIENT
PAYERS

51. Stakeholders
FAMILY
OUTSIDE
PROVIDERS
STAFF
PAYERS

52. THE PATIENT FAMILY STAFF OUTSIDE PROVIDERS
+ PAYERS
Solution
Connecting different stakeholders through meaningful and actionable workflows

53. NO MORE
EMAILS, TEXTS,
PHONE CALLS,
VOICEMAILS
OR FAXES
CAPTURE
via role specific
interface,
devices, other
systems
CREATE
necessary
compliance
documentation
ORGANIZE
data in central
place for insights
NOTIFY
other stakeholders
per workflows
Our Approach
SHARE
with other
stakeholders
through
meaningful
workflows
INCREASE
accountability/
transparency for all

54. The Technology
EASIER TO USE
THAN FACEBOOK
EASY TO GET GOING
100 bed facility can launch in
as little as 4 hours
CLOUD BASED
Device agnostic
ENTERPRISE YET
MODULAR (APPS)
Turn on/off
CONNECTED
WORKFLOWS
(instead of paper phones, faxes)
across various providers
ABILITY TO ENHANCE
PLATFORM AND
ALLOW 3RD PARTIES
TO BUILD ON TOP
AUTHORIZATIONS &
UNLIMITED LICENSES
for network effect
COMPLIMENTARY TO
EHRs
Helps reduce data and
technology silos

55. Health & Wellness Apps Centralize Data
Devices
Software Solutions
PATIENTS + FAMILY + PROVIDER STAFF +
PHYSICIANS + SPECIALISTS + THERAPISTS +
PROVIDERS
Merging silos, connecting data and all
those who care through meaningful,
and actionable workflows!

56. 5 Influential Trends
Social
Collaboration
Boomers
Big Data
Cloud/Mobile
Healthcare IT

59. carol.zindler@caremerge.com

60. Un-panel Discussion
!
!
!
volunteer to join the panel & ask
questions from the floor!
!
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Hosted by
#cloudcamp
@CloudCamp_CHI

61. Unconference
!
Small groups & discussions, network
!
Pizza’s almost here!
!
!
Sponsored by
Hosted by
#cloudcamp
@CloudCamp_CHI

62. Sponsored by
Hosted by
#cloudcamp
@CloudCamp_CHI