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Closing the Compliance Gap in
                            File Exchange

                            • Are you vulnerable?
                            • Are you compliant?
                            • Do you know what, when, to whom and by who
                            sensitive SAP data is sent outside the company?



- 1 - © SEEBURGER AG 2011
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The Increasing Importance of MFT

Ken Vollmer
Principal Analyst
Forrester Research




3   © 2011 Forrester Research, Inc. Reproduction Prohibited
      2009
Interest in MFT is skyrocketing!

     • The number of client inquiries on MFT has soared since 2009
                – An increase of over 300% comparing 2009 to 2011




     • Typical questions:
                – Who are the leading MFT providers?
                – What features should we look for in an MFT solution?
     • What is driving this increased level of interest?


4   Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Increasing number of compliance regulations

     • Increasing number of legal requirements to protect data
     • US examples
                – HIPAA
                          • Designed to protect the privacy of patient data
                – Sarbanes/Oxley
                          • Designed to insure the authentication of financial reports

     • European examples
                – Basel II
                          • Specific rules covering managed file transfers
                – European Union Data Protection Directive
                          • Protection of personal information




5   Entire contents © 2009 Forrester Research, Inc. All rights reserved.
High Visibility Security Failures

     • Examples
                – Frequent reports of compromised customer account information


                – Recent WikiLeaks exposures of sensitive government documents


     • These lapses have significantly increased the awareness of related
       risks on the part of CEO’s and auditors




6   Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Polling Question #1


     • Which of the following objectives is most relevant for your
       organization?
                – Adherence to data security policies/mandates for governance or
                  compliance
                – Reduction of disparate FTP processes
                – Compliance with new trading partner security requirements (i.e. banking)
                – Controlling the amount of data taxing e-mail servers




7   Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Business Issues Driving Need For Improvement
                           “ How important are the following business issues in driving your need for improved ability
                                                   for interacting with your trading partners?”




Source: Q4 2009 Global EDI/B2B Survey
Base: 300 Senior IT Managers from North America, EMEA and Asia Pacific regions
8   Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Focus of planned B2B improvements
                                     “Which issues will be your highest priority for planned improvements.”




Source: Q4 2009 Global EDI/B2B Survey
Base: 232 Senior IT Managers from North America, EMEA and Asia Pacific regions within enterprises planning on upgrading its
capability to exchange information more effectively with external business partners

9   Entire contents © 2009 Forrester Research, Inc. All rights reserved.
MFT Reference Architecture Model

Quality of                           Visibility                            Admin &
                                                                          Governance
 Service
                    Technical          Business              Alert
                    Monitoring         Monitoring          Capability
Operational                                                                 Security
 Security                                                                 Administration
                             Reporting              Logging

                                                                          Data Security
Ease of Use
                                  Core Features
                                                                           Auditability
                  Protocol Support       Scheduling Provisioning
                                               User      Workflow
 Reliability
                                                                            Profile
                                 SLA Mgmt             Mobility            Management

 Scalability                                                                Policy
                                     Architecture                         Management


Performance        Deployment            Platform          Operational     Certificate
                     Models           Independence          Flexibility   Management
Annual MFT Revenue Projections




11   Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Closing the Compliance Gap in File Exchange
                                 With SEEBURGER Managed File Transfer

12   Entire contents © 2009 Forrester Research, Inc. All rights reserved.
SEEBURGER at a Glance
       Leading: Ranked as Global leader for Business Integration by Independent analyst
       (i.e. Gartner and Forrester)

       Globally Successful: 19 worldwide offices & 8,500 customers from various industries

       Independent, profitable and growing since 1986

       Focused on vertical industries and standards

                                                                                SAP®:
                                                                                SEEBURGER’s
                                                                                Partner for SAP PI
                                                                                Adapters
                                                                                600 Joint
                                                                                Customers
                                                                                Worldwide




- 13 - © SEEBURGER AG 2011
What are best run companies
                             doing globally?

                             What is the problem and why?




- 14 - © SEEBURGER AG 2011
Best Run Companies are focused on:


                       Cost Reduction via Consolidation




                       Drive Core Revenue (Innovation) via Modernization




                       Reducing Risk by ensuring Data Security and Compliance



    Regardless of Vertical Industry – every CIO is focused on the above business drivers

- 15 - © SEEBURGER AG 2011
But Legacy problems with B2B/FTP landscapes exist…


                       Disparate, fragmented, siloed systems
                       Cost Reduction via Consolidation




                       Legacy applications with patch via Modernization
                       Drive Core Revenue (Innovation)upgrades




                       Reducing Risk by via Data& visibility Compliance
                       Inconsistent governance Security and




- 16 - © SEEBURGER AG 2011
Polling Slide #2

    At your company, what is the most commonly used method for moving large files from one
     system or individual to another?
           − E-mail
           − Shared folders on an internal network
           − Managed File Transfer solution
           − Individual FTP processes
           − USB thumb drive device




- 17 - © SEEBURGER AG 2011
Global                US - Gramm-
              EU Directive 95/46/EC                              Leach-Bliley Act
                                           PCI/DSS

                 US - HIPAA                    UK Coroners and Justice Bill

  German BDSG - regulation on personal   California Security Breach Notification Act
                                               US – RoHS (Restriction of use of
   Massachusetts Encryption Mandate                 Hazardous material)
  US – WEEE (Waste Electrical &
                                          US-Sarbanes-Oxley Act, Section 404
      Electronic Equipment)
                    US-21 CFR Part 11          US Securities and Exchange (SEC) Act
                                                Rules 17a-3 4 (17 CFR 240,17a-3,4)
    US - Consumer Product Safety
          Improvement Act                US Department of Defense (DOD) 5015.2
- 18 - © SEEBURGER AG 2011
How is SEEBURGER helping best
                                                      run companies to close the
                                                      compliance gap in file exchange?
                                                      SEEBURGER BUSINESS INTEGRATION SUITE




19   Entire contents © 2009 Forrester Research, Inc. All rights reserved.
SEEBURGER Business Integration Suite

                                        SEEBURGER Business Integration Suite

                                                    Integration Platform                   Your Company

           Customers                        B2B / MFT / EDI                                SAP Solution
                                                                                            Extensions

                                             Document Automation
                             Gateways




           Suppliers                                                       SEEBURGER       Order-to-Cash
                                             Paper, TIF, PDF, …
                                                                             Business
                                                                            Integration    Purchase-to-
                                             Application Integration
                                                                            Server (BIS)       Pay
                                             Web, SOA
      Shipping/Logistics
                                                                                             B2B/SCM
                                             Event Management
                                                                                              Monitor
                                             Sensors, Barcode, …
              Cloud

                                                 End-to-End Monitoring




- 20 - © SEEBURGER AG 2011
SEEBURGER Business Integration Suite

                                        SEEBURGER Business Integration Suite

                                                    Integration Platform                   Your Company

           Customers                        B2B / MFT / EDI                                SAP Solution
                                                                                            Extensions

                                             Document Automation
                             Gateways




           Suppliers                                                       SEEBURGER       Order-to-Cash
                                             Paper, TIF, PDF, …
                                                                             Business
                                                                            Integration    Purchase-to-
                                             Application Integration
                                                                            Server (BIS)       Pay
                                             Web, SOA
      Shipping/Logistics
                                                                                             B2B/SCM
                                             Event Management
                                                                                              Monitor
                                             Sensors, Barcode, …
              Cloud

                                                 End-to-End Monitoring




- 21 - © SEEBURGER AG 2011
SEEBURGER Managed File Transfer Solution – Components
                               Managed Integration                                       Managed Collaboration

                   SEE LINK                            SEE Adapter                             SEE FX
        End point client to connect             Application and protocol               Human to Human, Human
        any system in the network,              specific interface to integrate        to System and Ad Hoc large
        any file type, any operating            applications via various               file exchange. Integrated
        system and any file size                standard protocols (FTP, SFTP,         with popular Email system
        supported                               HTTP(s), ...)                          for ease of use

          Systems                                 Application




            SEE               SEE                 Application
            LINK              LINK                Adapter



                                                   Base Functions
        Governance             End-to-End-Visibility     Event & Activity Management    End Point Provisioning
        Policy Management      Checkpoint & Restart      Reporting & Administration     Secure multiprotocol
        Multi-OS & A2A         Content filtering         Management & measurement       communication
        support                                                                         Process control & automation

- 22 - © SEEBURGER AG 2011
SEEBURGER MFT Helps You Become Compliant
   Core compliance aspects met with SEEBURGER Managed File Transfer solutions:

        Dual Control and Role-Based Access Controls

        Secure Login (SSL) and Unique Session Token

        Password Strength and Expiry Enforcement

        Alerting and Event Notification

        Event Auditing and Log Aggregation (SYSLOG)

        Protected Data in Motion (AS2 and Secure FTP)

        Protected Data at Rest (PGP and File Encryption Adapter)

        Protected Application Metadata (Database and Files)

        SQL and JavaScript Injection Prevention

        Modular Design Fits Secure Network Model
                                                                   PII/PHI
        Secure File Transfer via Email

        ICAP Interface Compatible with Spam Blocker and DLP
- 23 - © SEEBURGER AG 2011
Polling Question #3

        Which of the following best describes your company policies regarding data security?
            − Policies are clearly defined and strictly enforced
            − General guidelines exist but are loosely enforced
            − Policies vary from department to department and application to application
            − I am unaware of policies regarding the transfer of unstructured files




- 24 - © SEEBURGER AG 2011
SEEBURGER Solution Portfolio for specific industries
                             B2B Packaged Solution Automotive, CPG/Retail and other
                             industries
                              – the standardized and pre-configured B2B Solution for your industry
          Solution
          Portfolio          SAP Solution Extension B2B/SCM Monitor
         Automotive           – SAP embedded and tightly integrated Best Practice B2B Solution
                                for cross-company, cross-system end-to-end monitoring providing
                                total visibility across the entire supply chain for SAP user

                             SAP Solution Extension Order-to-Cash
                              – SAP embedded and tightly integrated Best Practice B2B Solution
                                for seamless automation of “order to cash” processes (from receipt
                                of order through delivery to invoicing)
          Solution
          Portfolio          Logistic Solution Professional
         CPG/Retail           – Standardized Logistic Solution packaged for automotive industry.
                             iMartOne
                              – WebEDI portal designed for your CPG industry- central internet
                                portal for the electronic exchange of business data between
                                consumer goods manufacturers, suppliers and retailers
- 25 - © SEEBURGER AG 2011
Questions??




- 26 - © SEEBURGER AG 2011

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Closing Compliance Gap

  • 1. Closing the Compliance Gap in File Exchange • Are you vulnerable? • Are you compliant? • Do you know what, when, to whom and by who sensitive SAP data is sent outside the company? - 1 - © SEEBURGER AG 2011
  • 2. Webcast Logistics Got Flash? http://get.adobe.com/flashplayer to download.
  • 3. The Increasing Importance of MFT Ken Vollmer Principal Analyst Forrester Research 3 © 2011 Forrester Research, Inc. Reproduction Prohibited 2009
  • 4. Interest in MFT is skyrocketing! • The number of client inquiries on MFT has soared since 2009 – An increase of over 300% comparing 2009 to 2011 • Typical questions: – Who are the leading MFT providers? – What features should we look for in an MFT solution? • What is driving this increased level of interest? 4 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
  • 5. Increasing number of compliance regulations • Increasing number of legal requirements to protect data • US examples – HIPAA • Designed to protect the privacy of patient data – Sarbanes/Oxley • Designed to insure the authentication of financial reports • European examples – Basel II • Specific rules covering managed file transfers – European Union Data Protection Directive • Protection of personal information 5 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
  • 6. High Visibility Security Failures • Examples – Frequent reports of compromised customer account information – Recent WikiLeaks exposures of sensitive government documents • These lapses have significantly increased the awareness of related risks on the part of CEO’s and auditors 6 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
  • 7. Polling Question #1 • Which of the following objectives is most relevant for your organization? – Adherence to data security policies/mandates for governance or compliance – Reduction of disparate FTP processes – Compliance with new trading partner security requirements (i.e. banking) – Controlling the amount of data taxing e-mail servers 7 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
  • 8. Business Issues Driving Need For Improvement “ How important are the following business issues in driving your need for improved ability for interacting with your trading partners?” Source: Q4 2009 Global EDI/B2B Survey Base: 300 Senior IT Managers from North America, EMEA and Asia Pacific regions 8 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
  • 9. Focus of planned B2B improvements “Which issues will be your highest priority for planned improvements.” Source: Q4 2009 Global EDI/B2B Survey Base: 232 Senior IT Managers from North America, EMEA and Asia Pacific regions within enterprises planning on upgrading its capability to exchange information more effectively with external business partners 9 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
  • 10. MFT Reference Architecture Model Quality of Visibility Admin & Governance Service Technical Business Alert Monitoring Monitoring Capability Operational Security Security Administration Reporting Logging Data Security Ease of Use Core Features Auditability Protocol Support Scheduling Provisioning User Workflow Reliability Profile SLA Mgmt Mobility Management Scalability Policy Architecture Management Performance Deployment Platform Operational Certificate Models Independence Flexibility Management
  • 11. Annual MFT Revenue Projections 11 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
  • 12. Closing the Compliance Gap in File Exchange With SEEBURGER Managed File Transfer 12 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
  • 13. SEEBURGER at a Glance Leading: Ranked as Global leader for Business Integration by Independent analyst (i.e. Gartner and Forrester) Globally Successful: 19 worldwide offices & 8,500 customers from various industries Independent, profitable and growing since 1986 Focused on vertical industries and standards SAP®: SEEBURGER’s Partner for SAP PI Adapters 600 Joint Customers Worldwide - 13 - © SEEBURGER AG 2011
  • 14. What are best run companies doing globally? What is the problem and why? - 14 - © SEEBURGER AG 2011
  • 15. Best Run Companies are focused on: Cost Reduction via Consolidation Drive Core Revenue (Innovation) via Modernization Reducing Risk by ensuring Data Security and Compliance Regardless of Vertical Industry – every CIO is focused on the above business drivers - 15 - © SEEBURGER AG 2011
  • 16. But Legacy problems with B2B/FTP landscapes exist… Disparate, fragmented, siloed systems Cost Reduction via Consolidation Legacy applications with patch via Modernization Drive Core Revenue (Innovation)upgrades Reducing Risk by via Data& visibility Compliance Inconsistent governance Security and - 16 - © SEEBURGER AG 2011
  • 17. Polling Slide #2  At your company, what is the most commonly used method for moving large files from one system or individual to another? − E-mail − Shared folders on an internal network − Managed File Transfer solution − Individual FTP processes − USB thumb drive device - 17 - © SEEBURGER AG 2011
  • 18. Global US - Gramm- EU Directive 95/46/EC Leach-Bliley Act PCI/DSS US - HIPAA UK Coroners and Justice Bill German BDSG - regulation on personal California Security Breach Notification Act US – RoHS (Restriction of use of Massachusetts Encryption Mandate Hazardous material) US – WEEE (Waste Electrical & US-Sarbanes-Oxley Act, Section 404 Electronic Equipment) US-21 CFR Part 11 US Securities and Exchange (SEC) Act Rules 17a-3 4 (17 CFR 240,17a-3,4) US - Consumer Product Safety Improvement Act US Department of Defense (DOD) 5015.2 - 18 - © SEEBURGER AG 2011
  • 19. How is SEEBURGER helping best run companies to close the compliance gap in file exchange? SEEBURGER BUSINESS INTEGRATION SUITE 19 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
  • 20. SEEBURGER Business Integration Suite SEEBURGER Business Integration Suite Integration Platform Your Company Customers B2B / MFT / EDI SAP Solution Extensions Document Automation Gateways Suppliers SEEBURGER Order-to-Cash Paper, TIF, PDF, … Business Integration Purchase-to- Application Integration Server (BIS) Pay Web, SOA Shipping/Logistics B2B/SCM Event Management Monitor Sensors, Barcode, … Cloud End-to-End Monitoring - 20 - © SEEBURGER AG 2011
  • 21. SEEBURGER Business Integration Suite SEEBURGER Business Integration Suite Integration Platform Your Company Customers B2B / MFT / EDI SAP Solution Extensions Document Automation Gateways Suppliers SEEBURGER Order-to-Cash Paper, TIF, PDF, … Business Integration Purchase-to- Application Integration Server (BIS) Pay Web, SOA Shipping/Logistics B2B/SCM Event Management Monitor Sensors, Barcode, … Cloud End-to-End Monitoring - 21 - © SEEBURGER AG 2011
  • 22. SEEBURGER Managed File Transfer Solution – Components Managed Integration Managed Collaboration SEE LINK SEE Adapter SEE FX End point client to connect Application and protocol Human to Human, Human any system in the network, specific interface to integrate to System and Ad Hoc large any file type, any operating applications via various file exchange. Integrated system and any file size standard protocols (FTP, SFTP, with popular Email system supported HTTP(s), ...) for ease of use Systems Application SEE SEE Application LINK LINK Adapter Base Functions Governance End-to-End-Visibility Event & Activity Management End Point Provisioning Policy Management Checkpoint & Restart Reporting & Administration Secure multiprotocol Multi-OS & A2A Content filtering Management & measurement communication support Process control & automation - 22 - © SEEBURGER AG 2011
  • 23. SEEBURGER MFT Helps You Become Compliant Core compliance aspects met with SEEBURGER Managed File Transfer solutions: Dual Control and Role-Based Access Controls Secure Login (SSL) and Unique Session Token Password Strength and Expiry Enforcement Alerting and Event Notification Event Auditing and Log Aggregation (SYSLOG) Protected Data in Motion (AS2 and Secure FTP) Protected Data at Rest (PGP and File Encryption Adapter) Protected Application Metadata (Database and Files) SQL and JavaScript Injection Prevention Modular Design Fits Secure Network Model PII/PHI Secure File Transfer via Email ICAP Interface Compatible with Spam Blocker and DLP - 23 - © SEEBURGER AG 2011
  • 24. Polling Question #3 Which of the following best describes your company policies regarding data security? − Policies are clearly defined and strictly enforced − General guidelines exist but are loosely enforced − Policies vary from department to department and application to application − I am unaware of policies regarding the transfer of unstructured files - 24 - © SEEBURGER AG 2011
  • 25. SEEBURGER Solution Portfolio for specific industries B2B Packaged Solution Automotive, CPG/Retail and other industries – the standardized and pre-configured B2B Solution for your industry Solution Portfolio SAP Solution Extension B2B/SCM Monitor Automotive – SAP embedded and tightly integrated Best Practice B2B Solution for cross-company, cross-system end-to-end monitoring providing total visibility across the entire supply chain for SAP user SAP Solution Extension Order-to-Cash – SAP embedded and tightly integrated Best Practice B2B Solution for seamless automation of “order to cash” processes (from receipt of order through delivery to invoicing) Solution Portfolio Logistic Solution Professional CPG/Retail – Standardized Logistic Solution packaged for automotive industry. iMartOne – WebEDI portal designed for your CPG industry- central internet portal for the electronic exchange of business data between consumer goods manufacturers, suppliers and retailers - 25 - © SEEBURGER AG 2011
  • 26. Questions?? - 26 - © SEEBURGER AG 2011