This document contains Charlotte Oliver's market research and planning for a client project. It discusses identifying a potential client named Animal Magic, a new local pet shop, and pitching design work such as flyers and posters to promote their opening. It outlines creating mock-ups of the flyers and posters in Photoshop. It also includes researching other local pet shops for inspiration, potential issues using Photoshop, a draft email to the client, and consideration of fonts and color schemes for the design work.