The document provides a background on Panda On!, a family-owned business that sends messages of encouragement through environmentally friendly products. It outlines research conducted on the company's lack of differentiation, consumer preferences, and target audiences. The goals, objectives, strategies and tactics presented focus on increasing awareness of Panda On! through an improved online presence and community events targeting Baby Boomers and Millennials. Sample media pieces like the updated website, social media posts, and business cards are included to showcase how the recommendations could be implemented.