What is client centric model and what would be the measurement parameters for it. [ Basic ] Part 1 .

1. - Vision Raval

2.  Many companies are focus on their product centric
approach in market in stead of being client centric
or consumer centric.
 Lets understand it with an example, Medical
Representative salesmen is product centric, they
will always talk about their product and doctor will
first listen to you, understand your issue and get
you the best and quick solution to start with.

3. 10 % Clients
[6.5% new & 3.5% Regular]
Clients
15% MT
Management 2.5% Top Level
12.5 Mid Level
Team
75%
Development
Team
Frontline Development Team

4. Cost affectivity
In terms of Project
Cost estimations.
Minimum
Live support execution
from BD, BA.
Support Client Time Time to
PMS Base complete
Reports, Regular projects
status Update &
Testing updates.
Tested
Delivery with
Quality optimum level
of quality

5. Chart Title
6
4 Project A
2 Project B
Project C
0
Quality
Cost
Time
Project A: Best
Project B : Good
Project C: Poor

6. Focus more on
AMC and
Repeat
1 time Less focus on
business base Support one project
client project clients, ask
and AMC reference to
them and
analyze domain
specific market
Regular to approach
with their
Repeat reference
Projects