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This Changes Everything:
Pandemic Response, Libraries, and
Defining a New Normal.
Dennis Clark
Dean of Libraries
@dennistclark
“We can’t close the library. If we did, we
might as well close the whole campus and
send everyone home.”
- An important boss-type person
Assumptions:
• The Library is (still?) the symbolic heart of the
campus.
• The Library on-site collections are essential
for the university.
- Perceptions of Libraries, 2010: Community and Context. OCLC.
The Core Mission of an Academic Library is to...
Provide curated content to support student learning
and faculty research.
That’s it.
First assumption:
Library spaces are an essential part of the student
learning and faculty research ecosystem.
Challenge:
They are powerful, useful spaces, but are not essential
anymore.
Second assumption:
Non-STEM scholars are “book people” and need
those spaces to do their research.
Challenge:
Those books are essential, but the spaces
known as libraries are not essential to the
research.
Third assumption:
Librarians (and others) in the library - enhance
learning and research.
Challenge:
Yes, absolutely. But video - especially now - can offer
an enhanced user experience too.
We must…
Take a very hard look at our workflows.
Do we need everyone on site, all the time?
We must…
Retool our recruitment and interview processes.
Can video interview for finalists offer better pools and
flexibility?
We must…
Commit to not “letting a good crisis go to waste.”
Assume your library space will never reopen. How can
you meet your core mission?
Thank you!

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Clark "This Changes Everything: Pandemic Response, Libraries, and Defining a New Normal"

  • 1. This Changes Everything: Pandemic Response, Libraries, and Defining a New Normal. Dennis Clark Dean of Libraries @dennistclark
  • 2. “We can’t close the library. If we did, we might as well close the whole campus and send everyone home.” - An important boss-type person
  • 3. Assumptions: • The Library is (still?) the symbolic heart of the campus. • The Library on-site collections are essential for the university.
  • 4.
  • 5. - Perceptions of Libraries, 2010: Community and Context. OCLC.
  • 6.
  • 7. The Core Mission of an Academic Library is to... Provide curated content to support student learning and faculty research. That’s it.
  • 8. First assumption: Library spaces are an essential part of the student learning and faculty research ecosystem. Challenge: They are powerful, useful spaces, but are not essential anymore.
  • 9. Second assumption: Non-STEM scholars are “book people” and need those spaces to do their research. Challenge: Those books are essential, but the spaces known as libraries are not essential to the research.
  • 10. Third assumption: Librarians (and others) in the library - enhance learning and research. Challenge: Yes, absolutely. But video - especially now - can offer an enhanced user experience too.
  • 11. We must… Take a very hard look at our workflows. Do we need everyone on site, all the time?
  • 12. We must… Retool our recruitment and interview processes. Can video interview for finalists offer better pools and flexibility?
  • 13. We must… Commit to not “letting a good crisis go to waste.” Assume your library space will never reopen. How can you meet your core mission?