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Volunteerism in Austin:
How we can regain our position and help
                        our community
City of Austin -  Volunteerism Benchmarking Study
Cities of Service
•Bloomberg Philanthropies
•Impact Volunteering Fund
•Grant provisions
   •Chief Service Officer
   •Four issue-based programs
   •Recruitment tools
Concluding the Grant Process

•Make Austin model city of service
•Increase volunteerism and civic engagement
•Chief Service Officer Sly Majid
•Tailor to Austin landscape
   •NPOs, businesses, demographics, culture and lifestyle
   •Existing resources, functions, needs
•Optimize position of Mayor’s Office
Moving Forward

•Identified best practices, patterns in service/engagement
•Four themes in national service
•Austin’s high points
•Ideas for future pathways
City of Austin -  Volunteerism Benchmarking Study
Corporation for National
and Community Service
Volunteering In America
2011
Top Volunteering Cities
•Twin Cities
•Seattle
•Portland
•Salt Lake City
•Columbus
•Hartford
•Kansas City
•Oklahoma City
•Washington D.C.
•Milwaukee
•St. Louis
•Rochester*
The Themes

  Demographics             Corporate
                          Involvement



Institutional Support   Civic Engagement
                         and City Culture
City of Austin -  Volunteerism Benchmarking Study
City of Austin -  Volunteerism Benchmarking Study
Population
Explosion
City of Austin -  Volunteerism Benchmarking Study
GROWTH RATES FOR BENCHMARKING CITIES 2000-
                  2010
                    Metro   City
• Twin Cities       10.5%   -0.35%
• Seattle           13%     8%
• Portland          15.5%   10.3%
• Salt Lake City    16%     2.6%
• Columbus          13.9%   10.6%
• Hartford          5.6%    2.6%
• Kansas City       10.9%   4.1%
• Oklahoma City     14.4%   14.6%
• Washington D.C.   16.4%   5.2%
• Milwaukee         3.7%    -0.4%
• St. Louis         4.2%    -8.3%
• Rochester         1.6%    -4.2%
• Austin            37.3%   20.4%
CHANGE IN POPULATION AND CHANGE IN VOLUNTEER
                                                       RATE 2004-2010
                                           20%
Change in Volunteer Rate from 2004 to




                                           15%

                                           10%

                                            5%
               2010




                                            0%
                      -10%                       0%        10%         20%        30%          40%   50%
                                           -5%

                                          -10%

                                          -15%

                                          -20%
                                                      Change in Population from 2000 to 2010
Magnet for Young
    Adults
Austin's Age Distribution

        85+
      80-84
      75-79
      70-74
      65-69
      60-64
      55-59
      50-54
      45-49
Age




      40-44
      35-39
      30-34
      25-29
      20-24
      15-19
      10-14
      05-09
      00-04

              0   20000    40000       60000      80000   100000      120000
                                    Population


                                                               2010 Census Data via
                                                               DSHS Center for Health
                                                               Statistics
VOLUNTEER RATE BY AGE GROUP

35.00%
                                        31.80%
                                                         30.60%

30.00%                                                                28.10%


                                                                                           24%
25.00%                     23.30%
              22.50%



20.00%



15.00%



10.00%



5.00%



0.00%
         16 to 24      25 to 34     35 to 44         45 to 54     55 to 64              65+

                                      Volunteer Rate in 2011


                                                                             Bureau of Labor Statistics Volunteering in
                                                                             United States, 2011 Economic News Release
Fast Growing
Older Population
Austin Growth by Age Group from 2005-2010

                                                                          60-69
                 35.00%                                                  32.90%


                 30.00%

                                                                                                          0-9
                 25.00%                                                                                   010-19
                                                                                            80+           20-29
Percent Growth




                 20.00%                                                                    18.83%
                                    10-19                        50-59                                    30-39
                                   15.76%                       16.21%                                    40-49
                            0-9                                                    70-79
                 15.00%   13.10%                                                  13.39%                  50-59
                                                  30-39                                                   60-69
                                            20-29 9.30%
                 10.00%                                                                                   70-79
                                            7.71%       40-49
                                                        5.34%                                             80+
                  5.00%


                  0.00%
                                                     Age Groups



                                                                                                    2005-2010 Census
                                                                                                    Data via DSHS Center
                                                                                                    for Health Statistics
Bureau of Labor Statistics Volunteering in
United States, 2011 Economic News Release
“Majority-Minority”
City of Austin -  Volunteerism Benchmarking Study
Volunteer Rate by Ethnicity

        28.2%
30%


25%
                      20.8%
                                  20.0%

20%
                                                 14.9%
15%


10%


5%


0%
      White     Black/African   Asian     Hispanic/Latino
                  American



                                               Bureau of Labor Statistics Volunteering in
                                               United States, 2011 Economic News Release
Tale of Two Cities
City of Austin -  Volunteerism Benchmarking Study
City Examples
     Rochester
Minneapolis-St. Paul
      Seattle
     Columbus
     Portland
City of Austin -  Volunteerism Benchmarking Study
Local Support
Austin Pro Bono
•Connect organizations and skilled individuals who offer pro
bono services to nonprofits


United Way for Greater Austin
•Seeks the root of problems in the community to ensure lasting
solutions and to offer alternatives for a better life


Hands on Central Texas
•Program of United Way
•Strengthens communities through volunteer service focused on
education, income, health, and the environment
Government Initiatives
   Conference on Service
   •Learn, Connect, Be Inspired, and Make a Difference
   •Inclusion of nonprofit, government, business, and faith-based sectors

   Volunteer Recognition
   •Annual Volunteer Recognition awards
   •Lieutenant Governor’s Volunteer Recognition Certificate

   Volunteer Management
   •Thorough certificate program
   •After certified, trainers are able to teach volunteer management
   courses to nonprofits
Government Initiatives

   Non-profit Liaison to the Governor
   •Established in 2011
   •Cabinet-level position which serves as a state advocate for
   nonprofit community providers


   “This position provides an important linkage between community
   providers and the Executive Branch…of its ongoing commitment
   to the nonprofit health and human services organizations that
   serve as the safety net for 500,000 of the state’s residents.”
                                                     -Terry Edelstein
Volunteer Center Efforts

        Wisconsin
        •Partnership between Nonprofit Center of Greater
        Milwaukee and Volunteer Center of Greater Milwaukee
        •Over 600 member organizations following
        consolidation
        •VolunteerWisconsin.org operated by Volunteer Center
        Association of Wisconsin
City of Austin -  Volunteerism Benchmarking Study
Austin Business and Service
•Job growth: 21.3%; 140,200 jobs
   •Funding  Jobs  Growth
   •Startups
•Lack of proportional service growth
•Unorganized business engagement structures
   •Volunteering
   •Giving
Unemployment and Volunteer Trends
                                                                     Unemployment and Volunteering in
•Austin                                                               T Five Service Cities and Austin
                                                                       op
                                                            40
     •Lowest                                                38




                            Volunteer Rate (% Population)
     unemployment                                           36

     •Greatest affect                                       34
                                                            32
•Unemployment
                                                            30                                      Austin
relatively less affecting
                                                            28                                      T Cities
                                                                                                     win
in top cities                                                                                       Portland
                                                            26
     •Downward and                                          24
                                                                                                    Salt Lake City
     upward trends                                          22
                                                                                                    Seattle

     •Portland outlier                                           2    4        6          8         10               12
                                                                      Unemployment Rate (% Work Force)
Volunteering and Job Creation
                                                         Volunteering in Top Five Job Creation Cities
                                                    40




                    Volunteer Rate (% Population)
•Salt Lake City                                     38
service not                                         36
affected by jobs                                    34
                                                                                                    Austin: 21.3%
•Service in Texas                                   32
                                                                                                    Salt Lake City: 13.5%
not reacting to                                     30                                              San Antonio: 13.1%

economic                                            28                                              Houston: 15.7%
                                                                                                    Fort Worth: 10.8%
recovery                                            26
                                                    24
•Texas civic                                        22
engagement                                          20
                                                           2007       2008          2009   2010

                                                                             Year
Good Business Practices
    Companies
    St. Louis, Anheuser-Busch
    J.P. Morgan Chase, Tech for Social Good


    Corporate/Business Volunteer Councils
    Twin Cities, Corporate Volunteerism Council


    Philanthropic Foundations
    Columbus, The Columbus Foundation
City of Austin -  Volunteerism Benchmarking Study
Philanthropy in Austin

•1997-2008: individual giving fell 5.8% to 4.2%
•Young city
•Major corporations
•Multiple organizations handling philanthropic donations
    •I Live Here, I Give Here
    •Austin Community Foundation
    •United Way
Top Giving Cities and Austin
              City      City Population      MDI       Med %     Med Contribution      Total Contributions

Houston, TX                      2,099,451   $66,264     5.00%                $3,332           $3,100,000,000

San Jose, CA                      945,942    $65,831     3.50%                $2,277           $1,200,000,000

Austin, TX                        790,390    $64,597     4.10%                $2,630             $790,800,000

Dallas-Fort Worth, TX            1,939,022   $63,504     5.30%                $3,394           $3,700,000,000

San Antonio, TX                  1,327,407   $61,386     4.60%                $2,846             $650,000,000

Boston, MA                        617,594    $60,312     2.80%                $1,719           $2,500,000,000

San Diego, CA                    1,307,402   $58,845     4.00%                $2,328           $1,400,000,000

Jacksonville, FL                  821,784    $58,811     5.20%                $3,078             $617,300,000

Philadelphia, PA                 1,526,006   $57,523     4.00%                $2,295           $3,000,000,000

Indianapolis, IN                  820,445    $56,830     4.60%                $2,632             $762,800,000

San Francisco, CA                 805,235    $56,594     3.90%                $2,180           $3,100,000,000

Memphis, TN                       646,889    $56,240     7.20%                $4,035             $703,800,000

Baltimore, MD                     620,961    $56,161     4.80%                $2,683           $1,600,000,000

Charlotte, NC                     731,424    $54,862     5.80%                $3,162           $1,100,000,000

Chicago, IL                      2,695,598   $54,858     4.20%                $2,296           $5,100,000,000

Detroit, MI                       713,777    $53,508     4.40%                $2,329           $1,800,000,000

Phoenix, AZ                      1,445,632   $53,064     4.60%                $2,445           $1,700,000,000

Los Angeles, CA                  3,792,621   $51,300     5.10%                $2,630           $6,700,000,000

New York, NY                     8,175,133   $51,038     4.60%                $2,361          $12,900,000,000

Columbus, OH                      787,033    $47,696     4.30%                $2,062             $735,800,000
City of Austin -  Volunteerism Benchmarking Study
Austin’s Culture
•Small scale/individual volunteering not included in CNCS
study
   •Hours per person volunteering above average
   •Matching personalized interest – likely more effective
   than broad “volunteering” campaigns
   •ATX niche culture: favoritism for “the new” works as an
   idea incubator & a barrier to collaboration
   •New Austinites have limited resources for orientation
   •Correlation between election turnout & homeownership
City Examples

•Twin Cities: history of volunteerism
•Civic engagement in Milwaukee, Twin
Cities, Salt Lake City, and Rochester
•Milwaukee: “City of Festivals”
•St. Louis: home-ownership & neighborhood
involvement
•Portland: Office of Neighborhood involvement
City of Austin -  Volunteerism Benchmarking Study
Culture

•Vibrant and diverse
•Local and independent
•Active
•Artistic
•Pride
Higher Education
•One of the most educated metropolitan areas in the
nation
    43.3% of Austin has a college degree
    23.3% of Texas and 24.4% of the US has a college
    degree

•High level of support from community
    Approved proposition for new medical school
Tech Sector
• Headquarters for well-known companies, particularly for
  semiconductors and software
• City support through the Emerging Technologies Program
• Diversifies job market
• Booming tech start up industry
     http://austinstartup.com
Nonprofit Community
•More nonprofits per capita than any other city in Texas
•Broad range of services offered
•Multitude of volunteer opportunities
Organizational Outreach


Austin Youth Council
Mayor’s Taskforce on Aging
City of Austin -  Volunteerism Benchmarking Study
Framework for Planning

• Thinking systematically
• Designing a centralized web resource hub which
  supports and advertises nonprofit opportunities
• Structures for engaging business sector: incentives
  process, Corporate Volunteerism Council, Chamber
  of Commerce representation for non-profit sector
• Neighborhood involvement & investment
Contact:
Ellen Ray- ellen.ray@austintexas.gov
Carrie Powell-
carrie.powell@austintexas.gov
Anisha Vichare-
anisha.vichare@austintexas.gov
Taylor Timinsky-
taylor.timinsky@austintexas.gov

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City of Austin - Volunteerism Benchmarking Study

  • 1. Volunteerism in Austin: How we can regain our position and help our community
  • 3. Cities of Service •Bloomberg Philanthropies •Impact Volunteering Fund •Grant provisions •Chief Service Officer •Four issue-based programs •Recruitment tools
  • 4. Concluding the Grant Process •Make Austin model city of service •Increase volunteerism and civic engagement •Chief Service Officer Sly Majid •Tailor to Austin landscape •NPOs, businesses, demographics, culture and lifestyle •Existing resources, functions, needs •Optimize position of Mayor’s Office
  • 5. Moving Forward •Identified best practices, patterns in service/engagement •Four themes in national service •Austin’s high points •Ideas for future pathways
  • 7. Corporation for National and Community Service Volunteering In America 2011
  • 8. Top Volunteering Cities •Twin Cities •Seattle •Portland •Salt Lake City •Columbus •Hartford •Kansas City •Oklahoma City •Washington D.C. •Milwaukee •St. Louis •Rochester*
  • 9. The Themes Demographics Corporate Involvement Institutional Support Civic Engagement and City Culture
  • 14. GROWTH RATES FOR BENCHMARKING CITIES 2000- 2010 Metro City • Twin Cities 10.5% -0.35% • Seattle 13% 8% • Portland 15.5% 10.3% • Salt Lake City 16% 2.6% • Columbus 13.9% 10.6% • Hartford 5.6% 2.6% • Kansas City 10.9% 4.1% • Oklahoma City 14.4% 14.6% • Washington D.C. 16.4% 5.2% • Milwaukee 3.7% -0.4% • St. Louis 4.2% -8.3% • Rochester 1.6% -4.2% • Austin 37.3% 20.4%
  • 15. CHANGE IN POPULATION AND CHANGE IN VOLUNTEER RATE 2004-2010 20% Change in Volunteer Rate from 2004 to 15% 10% 5% 2010 0% -10% 0% 10% 20% 30% 40% 50% -5% -10% -15% -20% Change in Population from 2000 to 2010
  • 17. Austin's Age Distribution 85+ 80-84 75-79 70-74 65-69 60-64 55-59 50-54 45-49 Age 40-44 35-39 30-34 25-29 20-24 15-19 10-14 05-09 00-04 0 20000 40000 60000 80000 100000 120000 Population 2010 Census Data via DSHS Center for Health Statistics
  • 18. VOLUNTEER RATE BY AGE GROUP 35.00% 31.80% 30.60% 30.00% 28.10% 24% 25.00% 23.30% 22.50% 20.00% 15.00% 10.00% 5.00% 0.00% 16 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65+ Volunteer Rate in 2011 Bureau of Labor Statistics Volunteering in United States, 2011 Economic News Release
  • 20. Austin Growth by Age Group from 2005-2010 60-69 35.00% 32.90% 30.00% 0-9 25.00% 010-19 80+ 20-29 Percent Growth 20.00% 18.83% 10-19 50-59 30-39 15.76% 16.21% 40-49 0-9 70-79 15.00% 13.10% 13.39% 50-59 30-39 60-69 20-29 9.30% 10.00% 70-79 7.71% 40-49 5.34% 80+ 5.00% 0.00% Age Groups 2005-2010 Census Data via DSHS Center for Health Statistics
  • 21. Bureau of Labor Statistics Volunteering in United States, 2011 Economic News Release
  • 24. Volunteer Rate by Ethnicity 28.2% 30% 25% 20.8% 20.0% 20% 14.9% 15% 10% 5% 0% White Black/African Asian Hispanic/Latino American Bureau of Labor Statistics Volunteering in United States, 2011 Economic News Release
  • 25. Tale of Two Cities
  • 27. City Examples Rochester Minneapolis-St. Paul Seattle Columbus Portland
  • 29. Local Support Austin Pro Bono •Connect organizations and skilled individuals who offer pro bono services to nonprofits United Way for Greater Austin •Seeks the root of problems in the community to ensure lasting solutions and to offer alternatives for a better life Hands on Central Texas •Program of United Way •Strengthens communities through volunteer service focused on education, income, health, and the environment
  • 30. Government Initiatives Conference on Service •Learn, Connect, Be Inspired, and Make a Difference •Inclusion of nonprofit, government, business, and faith-based sectors Volunteer Recognition •Annual Volunteer Recognition awards •Lieutenant Governor’s Volunteer Recognition Certificate Volunteer Management •Thorough certificate program •After certified, trainers are able to teach volunteer management courses to nonprofits
  • 31. Government Initiatives Non-profit Liaison to the Governor •Established in 2011 •Cabinet-level position which serves as a state advocate for nonprofit community providers “This position provides an important linkage between community providers and the Executive Branch…of its ongoing commitment to the nonprofit health and human services organizations that serve as the safety net for 500,000 of the state’s residents.” -Terry Edelstein
  • 32. Volunteer Center Efforts Wisconsin •Partnership between Nonprofit Center of Greater Milwaukee and Volunteer Center of Greater Milwaukee •Over 600 member organizations following consolidation •VolunteerWisconsin.org operated by Volunteer Center Association of Wisconsin
  • 34. Austin Business and Service •Job growth: 21.3%; 140,200 jobs •Funding  Jobs  Growth •Startups •Lack of proportional service growth •Unorganized business engagement structures •Volunteering •Giving
  • 35. Unemployment and Volunteer Trends Unemployment and Volunteering in •Austin T Five Service Cities and Austin op 40 •Lowest 38 Volunteer Rate (% Population) unemployment 36 •Greatest affect 34 32 •Unemployment 30 Austin relatively less affecting 28 T Cities win in top cities Portland 26 •Downward and 24 Salt Lake City upward trends 22 Seattle •Portland outlier 2 4 6 8 10 12 Unemployment Rate (% Work Force)
  • 36. Volunteering and Job Creation Volunteering in Top Five Job Creation Cities 40 Volunteer Rate (% Population) •Salt Lake City 38 service not 36 affected by jobs 34 Austin: 21.3% •Service in Texas 32 Salt Lake City: 13.5% not reacting to 30 San Antonio: 13.1% economic 28 Houston: 15.7% Fort Worth: 10.8% recovery 26 24 •Texas civic 22 engagement 20 2007 2008 2009 2010 Year
  • 37. Good Business Practices Companies St. Louis, Anheuser-Busch J.P. Morgan Chase, Tech for Social Good Corporate/Business Volunteer Councils Twin Cities, Corporate Volunteerism Council Philanthropic Foundations Columbus, The Columbus Foundation
  • 39. Philanthropy in Austin •1997-2008: individual giving fell 5.8% to 4.2% •Young city •Major corporations •Multiple organizations handling philanthropic donations •I Live Here, I Give Here •Austin Community Foundation •United Way
  • 40. Top Giving Cities and Austin City City Population MDI Med % Med Contribution Total Contributions Houston, TX 2,099,451 $66,264 5.00% $3,332 $3,100,000,000 San Jose, CA 945,942 $65,831 3.50% $2,277 $1,200,000,000 Austin, TX 790,390 $64,597 4.10% $2,630 $790,800,000 Dallas-Fort Worth, TX 1,939,022 $63,504 5.30% $3,394 $3,700,000,000 San Antonio, TX 1,327,407 $61,386 4.60% $2,846 $650,000,000 Boston, MA 617,594 $60,312 2.80% $1,719 $2,500,000,000 San Diego, CA 1,307,402 $58,845 4.00% $2,328 $1,400,000,000 Jacksonville, FL 821,784 $58,811 5.20% $3,078 $617,300,000 Philadelphia, PA 1,526,006 $57,523 4.00% $2,295 $3,000,000,000 Indianapolis, IN 820,445 $56,830 4.60% $2,632 $762,800,000 San Francisco, CA 805,235 $56,594 3.90% $2,180 $3,100,000,000 Memphis, TN 646,889 $56,240 7.20% $4,035 $703,800,000 Baltimore, MD 620,961 $56,161 4.80% $2,683 $1,600,000,000 Charlotte, NC 731,424 $54,862 5.80% $3,162 $1,100,000,000 Chicago, IL 2,695,598 $54,858 4.20% $2,296 $5,100,000,000 Detroit, MI 713,777 $53,508 4.40% $2,329 $1,800,000,000 Phoenix, AZ 1,445,632 $53,064 4.60% $2,445 $1,700,000,000 Los Angeles, CA 3,792,621 $51,300 5.10% $2,630 $6,700,000,000 New York, NY 8,175,133 $51,038 4.60% $2,361 $12,900,000,000 Columbus, OH 787,033 $47,696 4.30% $2,062 $735,800,000
  • 42. Austin’s Culture •Small scale/individual volunteering not included in CNCS study •Hours per person volunteering above average •Matching personalized interest – likely more effective than broad “volunteering” campaigns •ATX niche culture: favoritism for “the new” works as an idea incubator & a barrier to collaboration •New Austinites have limited resources for orientation •Correlation between election turnout & homeownership
  • 43. City Examples •Twin Cities: history of volunteerism •Civic engagement in Milwaukee, Twin Cities, Salt Lake City, and Rochester •Milwaukee: “City of Festivals” •St. Louis: home-ownership & neighborhood involvement •Portland: Office of Neighborhood involvement
  • 45. Culture •Vibrant and diverse •Local and independent •Active •Artistic •Pride
  • 46. Higher Education •One of the most educated metropolitan areas in the nation 43.3% of Austin has a college degree 23.3% of Texas and 24.4% of the US has a college degree •High level of support from community Approved proposition for new medical school
  • 47. Tech Sector • Headquarters for well-known companies, particularly for semiconductors and software • City support through the Emerging Technologies Program • Diversifies job market • Booming tech start up industry  http://austinstartup.com
  • 48. Nonprofit Community •More nonprofits per capita than any other city in Texas •Broad range of services offered •Multitude of volunteer opportunities
  • 49. Organizational Outreach Austin Youth Council Mayor’s Taskforce on Aging
  • 51. Framework for Planning • Thinking systematically • Designing a centralized web resource hub which supports and advertises nonprofit opportunities • Structures for engaging business sector: incentives process, Corporate Volunteerism Council, Chamber of Commerce representation for non-profit sector • Neighborhood involvement & investment
  • 52. Contact: Ellen Ray- ellen.ray@austintexas.gov Carrie Powell- carrie.powell@austintexas.gov Anisha Vichare- anisha.vichare@austintexas.gov Taylor Timinsky- taylor.timinsky@austintexas.gov

Editor's Notes

  1. No data on Native American volunteer rates