Citrix Cloud services provide a subscription-based Software as a Service (SaaS) model for delivering Citrix products like XenApp and XenDesktop, replacing the need for perpetual on-premise licensing. This reduces costs in several ways:
1) It eliminates maintenance and support costs associated with perpetual licensing as well as the effort required to perform software upgrades and patching.
2) Services can be deployed and ready to use much faster without the hardware procurement, installation, configuration and testing involved in on-premise deployments.
3) Automation tools included with Citrix Cloud like Smart Scale help reduce infrastructure costs by enabling dynamic scaling of virtual machines only as needed.
Windows 10 Migration: Extend Your Citrix Solution to Streamline Your OS Migra...Citrix
Windows 10 is poised to become the most rapid OS migration in history. Learn how you can streamline OS migrations now and in the future with your existing Citrix infrastructure.
Steeds meer mensen werken vanuit thuis. Hierdoor is het lastiger om hen goed te bedienen en tevredenheid te bewaren. Hoe zorg je er voor dat nieuwe software snel op de werkplek wordt geïnstalleerd als ze niet op kantoor komen. Hoe breng je de servicebeleving van kantoor naar huis of verbeter je deze zelfs? In deze sessie gaan wij samen met de aanwezigen bespreken hoe de tevredenheid van de thuiswerker verhoogd kan worden en productiviteit gewaarborgd kan worden met daarnaast een verlaging van de workload van de IT afdeling.
VMware End-User Computing & vSphere with Operations Management Sales Cheat SheetArrow ECS UK
At-a-glance cheat sheet to help you better identify the opportunity to sell VMware End-User Computing solutions and vSphere with Operations Management. Learn about the benefits, your customer challenges and get insight into the questions to ask.
Transforming Business with Citrix: Customers Share Their Stories.Citrix
A compilation of short quotes from customers industry-wide on how they leveraged Citrix solutions to transform their businesses, making them more secure and productive.
Learn more: https://www.citrix.com/customers/
Windows 10 Migration: Extend Your Citrix Solution to Streamline Your OS Migra...Citrix
Windows 10 is poised to become the most rapid OS migration in history. Learn how you can streamline OS migrations now and in the future with your existing Citrix infrastructure.
Steeds meer mensen werken vanuit thuis. Hierdoor is het lastiger om hen goed te bedienen en tevredenheid te bewaren. Hoe zorg je er voor dat nieuwe software snel op de werkplek wordt geïnstalleerd als ze niet op kantoor komen. Hoe breng je de servicebeleving van kantoor naar huis of verbeter je deze zelfs? In deze sessie gaan wij samen met de aanwezigen bespreken hoe de tevredenheid van de thuiswerker verhoogd kan worden en productiviteit gewaarborgd kan worden met daarnaast een verlaging van de workload van de IT afdeling.
VMware End-User Computing & vSphere with Operations Management Sales Cheat SheetArrow ECS UK
At-a-glance cheat sheet to help you better identify the opportunity to sell VMware End-User Computing solutions and vSphere with Operations Management. Learn about the benefits, your customer challenges and get insight into the questions to ask.
Transforming Business with Citrix: Customers Share Their Stories.Citrix
A compilation of short quotes from customers industry-wide on how they leveraged Citrix solutions to transform their businesses, making them more secure and productive.
Learn more: https://www.citrix.com/customers/
Citrix Receiver has emerged as a powerful universal client providing simple, intuitive, high-definition access to virtual desktops and applications anywhere, on any device. Receiver will evolve into an even more critical piece of client-side software that goes beyond access on both desktop and mobile platforms. Upcoming functions include serving as a broker for other apps on the device, a secure conduit to the enterprise and a platform providing access to value-added services.
Empower Your Organization with Microsoft Power PlatformDavid J Rosenthal
The Microsoft Power Platform is more than the sum of its parts. Connect them together—and to Office 365, Dynamics 365, Azure, and hundreds of other apps—and build end-to-end business solutions.
Power BI
Make informed, confident business decisions by putting data-driven insights into everyone’s hands.
Power Apps
Turn ideas into organizational solutions by enabling everyone to build custom apps that solve business challenges.
Power Automate
Boost business productivity to get more done by giving everyone the ability to automate organizational processes.
Power Virtual Agents
Easily build chatbots to engage conversationally with your customers and employees—no coding required.
IT/Dev Connections: Intune, ConfigMgr, or Both: Choose the Right Tool for the...Peter Daalmans
You have well-managed systems, but demand continues to increase to manage tablets and devices. The additional manageability features of Windows 10 also add a new possibility to manage mobile devices completely on premises. When should you use Intune, Configuration Manager, or both? Join this session to learn about best practices and explore scenarios to understand the best management strategy for your enterprise.
Avoiding the Hidden Costs of Active Directory Federation Services (AD FS)Okta-Inc
Since its introduction with Windows Server 2008, AD FS 2.0 has been Microsoft’s answer to extending enterprise identity beyond the firewall. However, building an identity management solution with the AD FS toolkit has many hidden costs. While AD FS solves some identity challenges for Microsoft’s product family, as is typical from Microsoft, many more gaps exist when attempting to integrate with cloud or mobile applications from other vendors.
Built as a single sign-on toolkit, AD FS requires a significant investment to deploy into production and still doesn’t deliver a full identity management solution. This webinar will discuss the following AD FS hidden costs as well as free alternatives that help avoid them:
-Building-out missing features
-Setup & configuration
-Hardware & software
-Availability & reliability
-On-going maintenance
Key components of the Enterprise Mobility Suite are Azure AD Premium, Windows Intune and Azure Rights Management. Learn not only what the Microsoft Enterprise Mobility Suite is, but also how one can deploy it in an enterprise organization. During this session, you will gain the knowledge to optimize the adoption of IT, BYOD and SaaS as the core cloud solution components. Key concepts that will be covered are identity and access management, mobile device management and data protection.
Securing and Managing Offce 365 with XenMobileCitrix
This paper discusses securely deploying and managing Office 365, protecting data at rest on a mobile device and protecting data in transit. It also explains how to configure Worx Mobile Apps with hosted Exchange. Worx apps, which are enterprise-class apps from Citrix and its development partners, can help users gain additional productivity when using Office 365 hosted services and other Microsoft cloud products such as Azure Active Directory and Azure Rights Management Services.
Microsoft EMS - Everybody Together Now - Edge Pereira - Microsoft Office 365 ...Edge Pereira
Microsoft has solution to help you to protect your data, manage mobile devices, unify environments across OSs all this while enabling seamless collaboration. In this session we will talk about the Enterprise Mobility Suite and how it plays together with the current needs of the modern workplace. This is a DEMO HEAVY session. Bring your devices. You will be part of the demo.
Identity as a Service: a missing gap for moving enterprise applications in In...Hoang Tri Vo
Paper: http://dblp.uni-trier.de/pers/hd/v/Vo:Tri_Hoang
Migration of existing enterprise applications to the Cloud requires heavy adaptation effort in individual architectural components of the applications. Existing work has focused on migrating the whole application or a particular component to the Cloud with functional and non-functional aspects. However, none of them has focused so far on the adaptation of web service security. Towards this goal, we focus on the adaptation of web service security for migrating applications from local hosting to the Cloud, and for moving applications in Inter-Cloud environment. Identity-as-a-service (IDaaS) decouples web service security from the business logic as a manageable resource during the life cycle of an application in the Cloud environment. On the other hand, IDaaS provides identity roaming for Cloud users to access multiple service providers on demand, but also preserve user’s privacy. IDaaS coordinates automated trust negotiation between Cloud users, who want to enforce their data privacy, and service providers, who have heterogeneous security policy in federated security domains. In this paper, we first introduce IDaaS with scenarios and new requirements in comparison to traditional Identity Management systems, and propose a brief model for IDaaS
Overview of Identity and Access Management Product LineNovell
Attend the two-hour foundation session on the Identity and Access Management product line from Novell and start your BrainShare right! This session will deliver a high-level overview of the full Identity and Access Management product line. It will highlight how the products work together as an integrated solution, and the session has a modular format so you can attend the product overviews you are most interested in. The session will provide real life examples of integration-focused benefits, followed by a 25 minute overview and update on each of the products: Novell Identity Manager, Novell Access Manager and Novell SecureLogin.
Citrix Receiver has emerged as a powerful universal client providing simple, intuitive, high-definition access to virtual desktops and applications anywhere, on any device. Receiver will evolve into an even more critical piece of client-side software that goes beyond access on both desktop and mobile platforms. Upcoming functions include serving as a broker for other apps on the device, a secure conduit to the enterprise and a platform providing access to value-added services.
Empower Your Organization with Microsoft Power PlatformDavid J Rosenthal
The Microsoft Power Platform is more than the sum of its parts. Connect them together—and to Office 365, Dynamics 365, Azure, and hundreds of other apps—and build end-to-end business solutions.
Power BI
Make informed, confident business decisions by putting data-driven insights into everyone’s hands.
Power Apps
Turn ideas into organizational solutions by enabling everyone to build custom apps that solve business challenges.
Power Automate
Boost business productivity to get more done by giving everyone the ability to automate organizational processes.
Power Virtual Agents
Easily build chatbots to engage conversationally with your customers and employees—no coding required.
IT/Dev Connections: Intune, ConfigMgr, or Both: Choose the Right Tool for the...Peter Daalmans
You have well-managed systems, but demand continues to increase to manage tablets and devices. The additional manageability features of Windows 10 also add a new possibility to manage mobile devices completely on premises. When should you use Intune, Configuration Manager, or both? Join this session to learn about best practices and explore scenarios to understand the best management strategy for your enterprise.
Avoiding the Hidden Costs of Active Directory Federation Services (AD FS)Okta-Inc
Since its introduction with Windows Server 2008, AD FS 2.0 has been Microsoft’s answer to extending enterprise identity beyond the firewall. However, building an identity management solution with the AD FS toolkit has many hidden costs. While AD FS solves some identity challenges for Microsoft’s product family, as is typical from Microsoft, many more gaps exist when attempting to integrate with cloud or mobile applications from other vendors.
Built as a single sign-on toolkit, AD FS requires a significant investment to deploy into production and still doesn’t deliver a full identity management solution. This webinar will discuss the following AD FS hidden costs as well as free alternatives that help avoid them:
-Building-out missing features
-Setup & configuration
-Hardware & software
-Availability & reliability
-On-going maintenance
Key components of the Enterprise Mobility Suite are Azure AD Premium, Windows Intune and Azure Rights Management. Learn not only what the Microsoft Enterprise Mobility Suite is, but also how one can deploy it in an enterprise organization. During this session, you will gain the knowledge to optimize the adoption of IT, BYOD and SaaS as the core cloud solution components. Key concepts that will be covered are identity and access management, mobile device management and data protection.
Securing and Managing Offce 365 with XenMobileCitrix
This paper discusses securely deploying and managing Office 365, protecting data at rest on a mobile device and protecting data in transit. It also explains how to configure Worx Mobile Apps with hosted Exchange. Worx apps, which are enterprise-class apps from Citrix and its development partners, can help users gain additional productivity when using Office 365 hosted services and other Microsoft cloud products such as Azure Active Directory and Azure Rights Management Services.
Microsoft EMS - Everybody Together Now - Edge Pereira - Microsoft Office 365 ...Edge Pereira
Microsoft has solution to help you to protect your data, manage mobile devices, unify environments across OSs all this while enabling seamless collaboration. In this session we will talk about the Enterprise Mobility Suite and how it plays together with the current needs of the modern workplace. This is a DEMO HEAVY session. Bring your devices. You will be part of the demo.
Identity as a Service: a missing gap for moving enterprise applications in In...Hoang Tri Vo
Paper: http://dblp.uni-trier.de/pers/hd/v/Vo:Tri_Hoang
Migration of existing enterprise applications to the Cloud requires heavy adaptation effort in individual architectural components of the applications. Existing work has focused on migrating the whole application or a particular component to the Cloud with functional and non-functional aspects. However, none of them has focused so far on the adaptation of web service security. Towards this goal, we focus on the adaptation of web service security for migrating applications from local hosting to the Cloud, and for moving applications in Inter-Cloud environment. Identity-as-a-service (IDaaS) decouples web service security from the business logic as a manageable resource during the life cycle of an application in the Cloud environment. On the other hand, IDaaS provides identity roaming for Cloud users to access multiple service providers on demand, but also preserve user’s privacy. IDaaS coordinates automated trust negotiation between Cloud users, who want to enforce their data privacy, and service providers, who have heterogeneous security policy in federated security domains. In this paper, we first introduce IDaaS with scenarios and new requirements in comparison to traditional Identity Management systems, and propose a brief model for IDaaS
Overview of Identity and Access Management Product LineNovell
Attend the two-hour foundation session on the Identity and Access Management product line from Novell and start your BrainShare right! This session will deliver a high-level overview of the full Identity and Access Management product line. It will highlight how the products work together as an integrated solution, and the session has a modular format so you can attend the product overviews you are most interested in. The session will provide real life examples of integration-focused benefits, followed by a 25 minute overview and update on each of the products: Novell Identity Manager, Novell Access Manager and Novell SecureLogin.
Synergy 2015 Session Slides: SYN105 Leverage Citrix Workspace Cloud For Your ...Citrix
Get this slide deck from the SYN105 session at Citrix Synergy 2015 to learn about how Citrix Workspace Cloud fits into your enterprise IT infrastructure.
The Citrix Virtual Desktop Handbook examines the project lifecycle for a desktop virtualization project.
The Handbook provides the methodology, experience and best practices needed to successfully design your own desktop virtualization solution
https://support.citrix.com/article/CTX136546
Cloud computing is architecture for providing
computing service via the internet on demand and pay per use
access to a pool of shared resources namely networks, storage,
servers, services and applications, without physically acquiring
them. So it saves managing cost and time for organizations. The
market size the cloud computing shared is still far behind the one
expected. From the consumers’ perspective, cloud computing
security concerns, especially data security and privacy protection
issues, remain the primary inhibitor for adoption of cloud
computing services. The security for Cloud Computing is
emerging area for study and this paper provide security topic in
terms of cloud computing based on analysis of Cloud Security
treats and Technical Components of Cloud Computing
2010.10.07. Le Cloud Computing pour les N...ouveaux - Loic Simon - Club Allia...Club Alliances
Collection de slides sur le Cloud Computing préparée pour l'animation d'un atelier de travail avec des partenaires [revendeurs, VAR, intégrateurs, éditeurs... de Best'Ware : Jargon, marché, usages, écosystème, risques, opportunités, étapes de démarrage... du Cloud Computing - Focus sur le rôle des revendeurs.
This document is a comprehensive analysis of all the ways that Identity and Access Management (IAM) solutions can be run in and integrate with cloud computing systems.
Both cloud computing and IAM are relatively new, so the first part of this document defines key concepts and terminology. Next, assumptions that clarify the scope of this document in terms of network topology and functionality are presented and finally a comprehensive list of architectural scenarios are presented, along with an analysis of the costs, risks and benefits of each scenario.
Synergy 2015 Session Slides: SYN235 Cost-effective XenDesktop and XenApp Desi...Citrix
Get this slide deck from the SYN235 session at Citrix Synergy 2015 to learn about how you can effectively design cost-effective deployments for the SMB.
What is Cloud computing?
Advantages & disadvantages of Cloud Computing
Cloud Service models
Software as a service SaaS
Platform as a service PaaS
Infrastructure as a Service IaaS
Cloud Implementation types
Guddu Kumar. “A Review on Data Protection of Cloud Computing Security, Benefits, Risks and Suggestions” United International Journal for Research & Technology (UIJRT) 1.2 (2019): 26-34.
Oxford Economics worked with Citrix to survey 600 business and IT executives around the world and across industries to measure their progress toward digital work. We found that big changes are happening— but much work remains to be done.
Manage Risk by Protecting the Apps and Data That Drive Business ProductivityCitrix
Today you face the challenge of securing a business environment transformed by technologies such as cloud and new workforce requirements such as mobility, BYO and third-party talent.
How do Organizations Plan to Assure Application Delivery in a Multi-Cloud World?Citrix
Organizations are actively pursuing solutions that address application delivery in a multi-cloud world. A solution that assures applications, regardless of where they reside, are simply and reliably delivered to users – when, where, and how they need them.
Workforce Flexibility Can Drive Greater Engagement & ProductivityCitrix
The nature of work is changing for office professionals as a result of cloud-based technologies, new devices and evolving work practices. Wakefield Research partnered with Citrix to survey nearly 1,300 office professionals in the U.S. to uncover the latest trends and employee expectations around the Future of Work.
Citrix Cloud Services: Total Economic Benefits Assessment GuideCitrix
This paper provides guidance to customers wanting to draw economic comparisons between perpetually licensed Citrix software, and the newer Citrix Cloud service equivalents
Citrix is propelling into the future armed with smarter, more efficient, and more secure technology. See what SVP of Product PJ Hough, VP of Product Marketing Calvin HSU, Brad Anderson, and Abhishek Chauhan detailed at the Citrix Synergy 2017 Technology Keynote.
Citrix Synergy 2017: Malcolm Gladwell Innovation Super Session Sketch NotesCitrix
Malcolm Gladwell took to the stage at Synergy 2017 to explore the complexities we must conquer in the future. How do we approach difficult problems and accomplish meaningful work?
Digital workspaces
are becoming powerful competitive differentiators in all industries.
That’s because businesses are seeking new levels of agility in
their processes and service delivery methods. They also want
flexibility for their employees.
Comparing traditional workspaces to digital workspacesCitrix
The unprecedented adoption and convergence of mobility, cloud,
virtualization, and cyber security technologies is rendering
Traditional Workspaces a thing of the past. Digital workspaces are
becoming powerful competitive differentiators in all industries as
businesses are seeking new levels of agility in their processes and
service delivery methods and provide greater flexibility for their
employees.
4 Ways to Ensure a Smooth Windows 10 MigrationCitrix
Eliminate the challenges and complexity of a Windows 10 migration with a virtual desktop solution.
Employees are upgrading their personal devices to Windows 10 at a record rate—and managing and performing a controlled OS migration is no longer in the hands of corporate IT. Businesses need to formulate a strategy to maintain productivity and support their employees regardless of the user’s chosen endpoint device or operating system.
We invite you to take a tour of our new office in Paddington, London, which opened recently at 20 Eastbourne Terrace. Set over two floors with stunning views of the city, this space encapsulates our vision of empowering people to work anywhere and at any time. We hope to welcome you here in person soon… And, don’t forget to check current openings at Citrix UK here: www.citrix.com/careers!
Photo credit: May Fawzy Design (http://www.mayfawzy.co.uk/)
Citrix & Canalys: Northern European Channel Partners in a State of Transforma...Citrix
2017 is set to be a year for growth for the channel industry
The shift to cloud services is marked as an important driver of this growth
Now is the time to capitalise on this opportunity
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
2. Citrix Cloud Servcies: Total Economic Benefits Assessment Guide
Contents
1 Executive Summary .......................................................................................................... 2
2 Citrix Cloud – A Brief Overview ........................................................................................ 3
3 Citrix Licensing Options – A Perspective ........................................................................... 5
3.1 Perpetual Licensing Economics ............................................................................................... 5
3.2 Subscription Based SaaS Delivery ............................................................................................ 6
3.3 Comparing Perpetual vs. SaaS ................................................................................................. 6
4 Estimating Cost Avoidances When Using Citrix Cloud Services .......................................... 7
4.1 Hard Cost Avoidances ............................................................................................................. 7
4.1.1 Reduced Maintenance and Support Costs ............................................................................. 7
4.1.2 Automatic software upgrading and patching ......................................................................... 7
4.1.3 Reduced Time-to-Value, Time-to-Production ......................................................................... 8
4.1.4 Automation with Smart Tool Management ............................................................................ 9
4.1.5 Reduced Installation and Management infrastructure ........................................................ 10
4.2 Soft Cost Avoidances ............................................................................................................ 12
4.2.1 Providing Flexible On-Ramp Options for Any Cloud ............................................................. 12
4.2.2 Security and Compliance Advantages ................................................................................... 13
4.2.3 Minimized Downtime Cost ................................................................................................... 14
4.2.4 Shifting Expenses from CapEx to OpEx ................................................................................. 14
4.2.5 Enable Disaster Recovery and Business Continuity options ................................................. 15
5 Conclusion ...................................................................................................................... 16
3. Citrix Cloud Servcies: Total Economic Benefits Assessment Guide
citrix.com/cloud
2
1 Executive Summary
Citrix Cloud services represent the fastest, simplest, and most flexible approach to delivering integrated
digital workspaces available today. Services are provided either as full Software-as-a-Service (SaaS), or
other cases, as hybrid cloud services where Citrix provides cloud-based management, while customers
determine where workloads are located. All services are sold in the form of 1- 2- and 3-year subscriptions
which include service activation, support, and constant SaaS-based updates during the lifetime of the
subscription.
This paper provides guidance to customers wanting to draw economic comparisons between perpetually
licensed Citrix software, and the newer Citrix Cloud service equivalents.
Compared to purchasing, installing, and maintaining traditional perpetually licensed software, the new
SaaS/Subscription approach offers unique technical, financial, and capability benefits. Some of the main
benefits and often cost avoidances that Citrix Cloud services bring to customers in this paper include:
Hard cost avoidances Soft cost avoidances / new capabilities
Reduced maintenance and support
o Avoid ongoing maintenance costs
Eliminated software upgrades and patching
o Avoid upgrade risk / expense
Reduced time-to-production
o Labor & staging savings
Automation efficiencies with Smart Tools
o Labor reduction
o Infrastructure cost reduction
Reduced installation and management
o Less (or no) hardware
o Little (or none) capacity re-sizing
Flexible on-ramp to any cloud
o Reduced lock-in risk
o Greater infrastructure choice
Security and compliance advantages
o Greater infrastructure flexibility
CapEx vs. OpEx advantages
o Avoid capital cost-of-funds
o Greater operational predictability
Minimized downtime
o Avoid cost/risk of downtime
Enabling business continuity options
o Infrastructure and management efficiency
o Multi-location management options
Citrix Cloud also brings several intrinsic “soft” benefits to customers beyond cost avoidance; these
benefits should be evaluated holistically as customers consider cloud services versus software
implementation. This paper also provides insights and data intended to help Citrix Cloud services
customers create a framework from which they can quantify their own unique economic and net-new
capability benefits.
4. Citrix Cloud Servcies: Total Economic Benefits Assessment Guide
citrix.com/cloud
3
2 Citrix Cloud – A Brief Overview
Citrix Cloud helps deliver an integrated digital workspace by seamlessly uniting all Citrix services and
technologies into a single platform to simplify and eliminate manual integration between them. Citrix
Cloud also provides underlying platform services for operations, service administration, resource
management, upgrading, and user experience monitoring. The entire platform and services are delivered
as Software as a Service (SaaS) via a subscription based pricing model. The main services that Citrix
Cloud delivers as of today are XenApp, XenDesktop, XenMobile, ShareFile and NetScaler.
The Citrix Cloud platform can be thought of as a management plane spanning multiple services. The core
cloud services are operated and maintained by Citrix, and contain all management functions that
customers would otherwise have to install and provision themselves. By seamlessly managing the
infrastructure related operational tasks such as software version updates, maintenance and support,
services integration, etc. on behalf of the customer, Citrix Cloud enables its customers to better focus on
their core business rather than on maintaining Citrix infrastructure.
Figure 1: Citrix Cloud Services Integration
Figure 2: Best Way To Deliver Citrix Services
5. Citrix Cloud Servcies: Total Economic Benefits Assessment Guide
citrix.com/cloud
4
One of the critical values that Citrix Cloud services bring to customers is that they are easier and faster to
integrate than traditional software, and are ready to be consumed with minimal effort. In many cases, all
customers need to do is activate, configure, and onboard users to the services. Maintenance and support
tasks such as periodic installation of software version upgrades, patches, etc. is Citrix’s responsibility.
In a few cases (such as with the XenApp and XenDesktop service) management of certain software and
networking components is explicitly placed under customer management, ensuring that customers are in
complete control of proprietary data and workloads. For example, Virtual Delivery Agents** (VDAs) in
Resource Locations are explicitly under customer control/management, while all other XenApp and
XenDesktop components are cloud-based.
**VDA Definition: A VDA enables connections to applications and desktops. The VDA is installed on the
machine that runs the applications or virtual desktops for the user. It enables the machines to register
with Delivery Controllers and manage the High Definition eXperience (HDX) connection to a user device.
Figure 3: Citrix Cloud services portfolio (July 2017)
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3 Citrix Licensing Options – A Perspective
In order for customers to determine which Citrix delivery model works the best for them, it is important to
understand both the traditional perpetual licensing model as well as the subscription based Citrix Cloud
service model. This will allow customers to compare and contrast the two approaches and highlight how
and where Citrix Cloud adds value.
3.1 Perpetual Licensing Economics
In a perpetual licensing model, the customer may use licensed software indefinitely. However, customers
also often choose to pay an optional annual software maintenance and support fee. The fee entitles
access to any subsequent versions of the software, software upgrades, patches and technical support.
From a cost perspective, a hypothetical perpetual licensing cost structure for the first 5 years will look
similar to Figure 4.
In the above example, the first year (i.e. Y0) cost includes the license cost (typically recorded as a capital
investment) plus the support and maintenance cost ($525 + $120). For Y1 - Y4, the customer pays just
support and maintenance cost ($120) for the subsequent years until the version of the software reaches
“End of Life” (EOL). Of course, the yearly support and maintenance fee is not mandatory and the
customer could potentially choose to discontinue paying this fee at any point in time. However, without
this fee, the customer will lose access to future upgrades, software support and patch releases. In the
scenario where upgrades and patches become available, it is the responsibility of the customer to install
these updates themselves.
It is also important to realize that in order to successfully deploy a software offering, there are other
significant costs including hardware, labor, datacenter heating and cooling, supporting infrastructure (e.g.
database, load balancer), etc. that need to be considered to establish a complete economic snapshot of
the associated cost structure.
$525.00
$- $- $- $-
$120.00
$120.00 $120.00 $120.00 $120.00
Y0 Y1 Y2 Y3 Y4
Perpetual Product License Cost Support and Maintenance Cost
Figure 4: Typical Perpetual License Cost Structure
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3.2 Subscription Based SaaS Delivery
In contrast to the perpetual software model, Citrix Cloud utilizes a SaaS delivery and subscription model
where customers select services and then with little-to-no infrastructure (depending on the service)
configure and activate each. Each service, including updates, configuration, integration and support is
encapsulated in a single year-to-year, flat-rate subscription price.
As an example, a hypothetical subscription’s typical cost modal via Citrix Cloud for the first 5 years is
depicted in Figure 5 below:
As shown in the above graph, a typical Citrix Cloud service cost structure is constant and predictable,
often with lower (or no) infrastructure costs, and significantly less software and support, labor, and
datacenter-related investments. Most important, updates/patches are automatically tested and applied.
Lastly, as a subscription, accounting rules typically allow treatment of the cost as an operational (not
capital) expense.
3.3 Comparing Perpetual vs. SaaS
Clearly, the up-front capitalized costs for traditional software are greater than for the fixed-cost SaaS
equivalent. Amortized over a longer-term (usually 3-5 years or more) the SaaS alternative will at first
appear more expensive from a pure cash-flow perspective.
However, customers need to take into account
- Eliminating costs such as maintenance and support
- Avoiding the need for staging and implementing regular upgrades
- Sizing, deploying, and refreshing hardware
Therefore, due to hard- and soft-cost avoidances provided by the SaaS model, the subscription approach
will present a lower overall total cost of ownership – and higher overall value – when compared with
software. The remaining sections of this paper will examine these in detail.
$240 $240 $240 $240 $240
$-
$50
$100
$150
$200
$250
$300
Y0 Y1 Y2 Y3 Y4
Figure 5: Typical Subscription cost structure (Per User) Pricing
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4 Estimating Cost Avoidances When Using Citrix
Cloud Services
4.1 Hard Cost Avoidances
The below section discusses various areas where a Citrix Cloud implementation makes direct impacts on
the cost structure of customer IT environments. We encourage customers to use these areas as
guidance for creating their own economic evaluations.
4.1.1 Reduced Maintenance and Support Costs
Background: Upgrades to the Citrix Cloud management plane, as well as upgrades to individual
services, are automatic (managed by the Citrix Cloud operations team). Customers therefore have
access to the latest Citrix technology as soon as it’s available, and avoid the operational overhead, time,
and testing necessary to perform manual upgrades.
Citrix also manages and supports all services on behalf of the customer. This means customers are free
from most tedious support tasks resulting into significant cost savings in terms of the number of personnel
needed for support related work.
Benefits Framework: Statistics show that the greatest long-term cost component of computer software
often lies with software support: The installation, training, maintenance, upgrades, troubleshooting and
time lost due to system failures and lack of user training.
Further References and Data Points:
1. Gartner Research titled Reduce Your Software Maintenance and Support Costs by Up to 50% by
Deploying These Often-Overlooked but Effective Best Practices
a. https://www.gartner.com/doc/3525658/reduce-software-maintenance-support-costs
4.1.2 Automatic software upgrading and patching
Background: Software upgrading often means time, money and complexity. As a result, upgrades are
often delayed or avoided altogether. Avoidance often prevents short-term headaches but often keeps
users from leveraging the latest and greatest product versions. According to Forrester research, 5% to
10% of enterprise software vendors' customers move to the latest release; 40% to 50% of customers stay
on the release prior to the latest one; and 40% to 50% remain on older releases--including 10% to 20% of
the customer base who stay on releases that are no longer fully supported by the vendor. It is important
to note that Citrix releases 2-4 such updates to XenApp and Xen Desktop each year.
Lack of upgrading software potentially leads to Security vulnerabilities, Loss of productivity, Compatibility
and integration challenges with other technologies, and compromised maintenance and/or support.
Savings Estimation: Per Gartner Research, Inc., Software is either the first or second largest cost
in the IT budget; software support/maintenance accounts for between 50% - 60% of that overall
software cost.
In contrast, leveraging Citrix Cloud services helps eliminate most if not all of these typical
maintenance and support costs; besides the service subscription itself, there are no additional
requires maintenance costs.
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Benefits Framework: Due to the complexity involved, enterprises tend to delay pushing software
upgrades out, sometimes indefinitely, as they want to avoid business disruption and associated
downtime. This effort is postponed until the enterprises hit a road block in the form of security
vulnerability, cyber-attack, software incompliance, or end of support for a software version.
With Citrix Cloud services, Citrix is responsible for the maintenance and support of the management
infrastructure including software version upgrades. This ensures customers are always on the latest
version of the software, and are compliant and protected against security vulnerabilities. (A current
exception is that management and support of XenApp and XenDesktop VDAs in customer-determined
resource locations are intentionally not updated automatically)
Further References and Data Points:
1) Enterprise Software Upgrades: Less Pain, More Gain
a. http://www.cio.com/article/2440405/enterprise-resource-planning/enterprise-software-upgrades--
less-pain--more-gain.html
2) The Hidden Cost of Upgrading
a. http://www.medscape.com/viewarticle/466064_2
3) Mission Impossible: Judging TCO of Enterprise Software Upgrades
a. http://www.cio.com/article/2417113/enterprise-software/mission-impossible--judging-tco-of-
enterprise-software-upgrades.html
4.1.3 Reduced Time-to-Value, Time-to-Production
Background: Deploying traditional software on-premises requires a number of capital acquisition
activities, including acquiring and provisioning hardware, networking, storage and data center resources.
Deployment begins with installation, configuration and tuning – often within a staged environment – to be
followed by production deployment. These precursors to full production can span weeks or months.
Deploying traditional software into cloud IaaS can avoid the hardware procurement delays, but still
requires all other manual installation, configuration, and staging steps.
Benefits Framework: Using Citrix Cloud services, the speed with which services can be deployed is
increased, chiefly due to the fact that most services are activated rather than installed and configured.
Many services are pure cloud-only services and do not require any additional provisioning.
Citrix Cloud services allow customers to vastly reduce (or eliminate) costs and delays associated with
designing for and preparing POCs, staging, and upgrades - and more quickly serve their internal line-of-
business customers.
Savings Estimation: According to Gartner, enterprise software upgrades can cost up to 30%
of the original software installation price, can take more than a year to complete and require
companies to revamp their technology infrastructures and business practices. Direct upgrade
costs can include
• Installation
• Data migration
• Staging/test
• Roll-out & potential conversion downtime
The Citrix Cloud service delivery model eliminates any future need to patch or upgrade Citrix
technologies.
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Further References and Data Points:
1) Stages of Software Deployment
a. https://en.wikipedia.org/wiki/Software_deployment
4.1.4 Automation with Smart Tool Management
Background: Citrix Smart Tools (formerly Citrix Lifecycle Management) are a set of cloud-based tools to
help customers speed up and simplify the design, deployment, and management of Citrix solutions
across any on-premises or cloud environment. Customers can get the benefits of automation, proactively
check the health of their systems, and keep costs under control with on-demand scaling.
Benefits Framework: One central component of Smart Tools is Smart Scale. Smart Scale enables
proactive scaling and power management of machines (e.g. VDAs) in XenApp and XenDesktop public
cloud deployments.
Using Smart Scale, customers can reduce the costs of running XenApp and XenDesktop VDAs in public
clouds, such as with Microsoft Azure or Amazon Web Services (AWS). Smart Scale achieves this by
dynamically scaling-up or scaling-down the number of powered-on virtual machines in a given VDA
Delivery Group. Smart Scale can also estimate the savings based on the per-machine costs and
utilization history.
Smart Scale manages machine power and capacity using the following methods:
- Schedule-based scaling: Powers machines on and off based on a schedule that customers define.
- Load-based scaling: Powers machines on and off based on the level of demand for sessions.
Savings Estimation: A typical 5,000 user XenDesktop traditional deployment may take 3-9 weeks to
stage, configure, deploy and move the core components into production
1
including back-end resources and
necessary networking components.
In contrast, using the Citrix Cloud model, the customer is only responsible for the deployment and
maintenance of the VDAs and integration with the local Active Directory (AD). The remaining infrastructure
is deployed, configured and managed by Citrix. This could translate into a significantly shorter
implementation and test time for the customers thereby reducing time to production.
Apps and Desktop Components Citrix Cloud
Implementation
Traditional Software
Implementation
Delivery Controllers SaaS Manual Config.
StoreFront or Web Interface Servers SaaS Manual Config.
SQL Server data store SaaS Manual Config.
Licensing Server SaaS Manual Config.
NetScaler Gateway SaaS Manual Config.
Studio and Director SaaS Manual Config.
Server VDAs Manual Config. Manual Config.
Desktop VDAs Manual Config. Manual Config.
Active Directory integration Manual Config. Manual Config.
Cloud Connectors SaaS (n/a)
In the case of other Citrix Cloud services (i.e. Secure Browser, ShareFile, XenMobile Services, NetScaler
Gateway Service, NetScaler MAS and others) zero additional software or hardware or software provisioning
is required – services are simply activated and configured.
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- Load and schedule-based scaling: Keeps a minimum number of machines powered on at time
periods the customer defines while accommodating the current level of demand for sessions.
Further References and Data Points:
1) Citrix Smart Tools https://manage-docs.citrix.com/hc/en-us
4.1.5 Reduced Installation and Management infrastructure
Background: The Citrix Cloud control plane is provided and maintained by Citrix, and is furnished as an
always-on SaaS-style cloud service. Most associated infrastructure components needed to support Citrix
products are no longer required (exception being VDAs for the XenApp and XenDesktop Service in
customer-managed Resource Locations). Elimination of most Citrix software also eliminates the periodic
need for hardware refresh for an on-premises Citrix environment.
Since Citrix operates the management components of each cloud service, customers often have less
management infrastructure to buy – or if customers choose to deploy services into a cloud, they may
have less IaaS to consume as compared with traditional software.
As shown in Figure 6, with Citrix Cloud, a large fraction of the XenApp/XenDesktop infrastructure will be
managed by Citrix (e.g. Delivery Controllers, StoreFront, Studio, Director, license server and associated
networking)
Savings Estimation: In a hypothetical example with the Citrix Cloud XenApp and XenDesktop
Service, with VDAs deployed into a public cloud, Citrix Smart Scale can be used to control a
3,000 VM Delivery Group:
Assumptions
Number of VMs 3,000
Total hours/week VMs run 100% capacity 40
Total hours/week VMs run 50% capacity 16
Total hours/week VMs run 10% capacity 112
Hourly cost per VM $0.07
Annual Costs
Cost with “traditional” approach: $1,839,600
Cost using Smart Scale power management $646,464
Potential Savings $1,193,136
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Benefits Framework: Avoiding provisioning and maintaining hardware to support Citrix management is
the goal. Note
Hardware maintenance costs rise over time, and performance lags behind more current server offerings.
Energy efficiency is not as advanced in older server models, leading to increasing power/cooling costs in
the latter years of the server’s usable life cycle
Applications software and systems software fall behind the current versions available in the marketplace,
and security may require frequent updates. If the application or the system software is declared End-Of-
Life (EOL), security patches may no longer be provided, leaving the system vulnerable to cyber threats.
Further References & Data Points:
(1) Total Cost of Ownership: Factors to consider
a. https://software.intel.com/en-us/articles/total-cost-of-ownership-factors-to-consider
(2) Citrix XenApp 7.5 Design Guide: Mobilizing Windows Apps:
a. https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/mobilizing-windows-
apps-xenapp-75-design-guide-on-vsphere-55.pdf
(3) Microsoft Azure TCO Calculator:
a. https://www.tco.microsoft.com/Home/Calculator
Figure 6: XenApp and XenDesktop Infrastructure Reduction with Citrix Cloud Implementation
Traditional Deployment Citrix Cloud Deployment
Savings Estimation: To illustrate the infrastructure reduction provided by Citrix Cloud, assume a
typical 1,000-user XenDesktop on-premises software environment. Per Citrix best-practices, between
4-10 servers may be required to support Delivery Controllers, Databases, Studio, Director, etc.,
(depending on performance, redundancy, etc.). This does not include the workload VDAs.
Where Citrix Cloud is applied, this hardware cost is completely avoided, as all services are provided
via the Citrix Cloud control plane.
Following industry statistics, a physical server’s initial capital cost may represent only 20%-50% of its
total cost of ownership (TCO) over a 3-5 year financial lifetime.
In the case of other Citrix Cloud services (i.e. Secure Browser, ShareFile, XenMobile Services,
NetScaler Gateway Service, NetScaler MAS and others) zero hardware provisioning is required –
services are simply activated and configured.
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(4) XenApp and XenDesktop on Azure Cost Calculator:
a. https://costcalculator.azurewebsites.net/estimate?topologyType=xenApp
(5) Cost of Server Ownership: On-Premise vs. IaaS
a. http://www.sherweb.com/blog/total-cost-of-ownership-of-servers-iaas-vs-on-premise/
4.2 Soft Cost Avoidances
Here we discuss harder-to-quantify net-new benefits that Citrix Cloud services bring to customer
organizations. We focus on improving operational efficiency and adding net-new capabilities to the IT
organization – and helping estimate added value.
4.2.1 Providing Flexible On-Ramp Options for Any Cloud
Background: Citrix Cloud XenApp and XenDesktop services are completely hybrid in nature, allowing
customers to deploy virtual App and Desktop workloads onto any cloud or virtualization platform,
including
- Existing or new On-Premise infrastructure
- Public Clouds like Azure or AWS
- Other Hybrid Clouds
- Hyper-converged infrastructure (HCI)
The most important factor to note is that Citrix Cloud allows customers to leverage their existing
infrastructure investments, whether it is their existing on premise environment or their existing public
cloud infrastructure. In this manner, they can make a smooth (and presumably lower-risk) transition to the
cloud infrastructure of their choice.
Further References and Data Points:
1) Top 3 Benefits of Hybrid Cloud
a. http://www.hosting.com/hybrid-cloud-top-3-benefits/
Benefits Estimation: The true hybrid nature of Citrix Cloud brings the following benefit to its
customers:
a. Lower cloud adoption cost: Thanks to its hybrid characteristics, Citrix Cloud helps lower adoption
cost and transition risk. For VDA workloads, customers have the freedom of leveraging their
existing infrastructure investments and have the flexibility to choose any public cloud they prefer
to deploy into. No “fork-lift” migration is necessary. For existing Citrix perpetual software
customers, promotional transition licensing is available that includes “hybrid rights” allowing them
to simultaneously operate both on-premises and in-the-cloud implementations.
b. Minimize cloud lock-in risk: One of the biggest concerns customers have with migrating to the
public cloud is that it becomes difficult to move workloads elsewhere. Citrix Cloud is completely
cloud-agnostic in nature, and allows for workloads to be moved to another cloud or to any on-
premises environment. In fact, customers can run and manage multiple Citrix workloads in
multiple clouds, simultaneously.
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4.2.2 Security and Compliance Advantages
Background: In order to ensure that compute environments are fully secured, Citrix is committed to
managing and deploying regular updates and implementing security patches as necessary to keep ahead
of cyber security breaches, and stay defensible in an evolving world of cyber hacks and attacks.
Also, in the case of XenApp and XenDesktop Services, customers can also be assured that Citrix has no
access to the customer's VDI data, which resides outside of Citrix Cloud and in customer-selected
Resource Locations. Customers are fully responsible for their own data which gives the customers
complete control over the security of their data.
Most important, the ability to control the location of Resource Locations for data, application, and desktop
images, enables customers to adhere to specific regulatory, compliance, and data sovereignty rules.
Figure 7: Manage Multiple XenApp/XenDesktop Resource Locations with Citrix Cloud
Further References and Data Points:
1) Is Data Sovereignty a Barrier to Cloud Adoption?
a. https://www.forbes.com/sites/forbestechcouncil/2017/04/11/is-data-sovereignty-a-barrier-to-
cloud-adoption/#5f8ef2f31c82
2) Data Privacy and Sovereignty: Global Challenges in the Cloud
a. https://www.bc.net/sites/www.bc.net/files/bcnet/NewsEvents/ConferenceArchives/2016Slide
s/Tuesday-Day1/2016-Conference-Data-Privacy-And-Sovereignty-V001.pdf
Benefits Estimation:
a) Data location flexibility: From a compliance standpoint, Citrix Cloud significantly facilitates security,
compliance and data sovereignty requirements by allowing customers to locate desktops and
sensitive data in the location(s) of their choice, while managing those multiple locations all from a
single management plane. Customers need only deploy VDAs in required locations and manage
the corresponding data as per local or regional compliance needs (as shown in Figure 7).
This approach reduces the amount of regionally-located management infrastructure, corresponding
labor, and overall complexity. Centralizing management helps reduce overall cost, while adhering to
local or distributed security and compliance needs.
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4.2.3 Minimized Downtime Cost
Background: According to IDC, on average, infrastructure failure can cost large enterprises $100,000
per hour. Critical application failures exact a far steeper toll, from $500,000 to $1 million per hour. Hence
it is extremely critical to minimize Citrix infrastructure and application downtime.
Further References and Data Points:
1) Citrix Cloud services uptime monitor
• http://status.cloud.com
2) IDC Survey: Downtime Costs Large Company Billions
• http://devopsdigest.com/idc-survey-appdynamics-devops-application-performance
4.2.4 Shifting Expenses from CapEx to OpEx
Background: Typically, capital infrastructure investments are large and often unpredictable, often with a
significant cost-of-capital – literally, the cost of money – as well as with a typical return-on-capital-assets
requirement made by most finance departments.
Many organizations are limited by the markets or private lenders in the amount of capital expenditure they
are able to access. This is why many organizations prefer to lease rather than purchase; they don’t want
to tie up precious capital. This philosophy, within various industries, is causing the shift towards adopting
cloud services.
Large IT expenses like procuring software and infrastructure fall under the umbrella of capital expenses
(CapEx), including capitalizing software. With the advent of cloud computing and the periodic
subscription-style consumption-based purchasing, many organizations are successfully shifting some or
all IT investments to the operational expense ledger (OpEx).
Further References and Data Points:
1) Understanding CAPEX vs OPEX for technology spending
a. http://blog.au.logicalis.com/understanding-capex-vs-opex/
2) Cloud Economics: Making the Business Case for Cloud
a) https://assets.kpmg.com/content/dam/kpmg/pdf/2015/11/cloud-economics.pdf
Benefits Estimation:
a) Fully-managed platform: Citrix Cloud is monitored on a 24x7x365, and services run on a highly-
available and globally-distributed infrastructure. This minimizes the customer’s downtime risk for the
components that Citrix manages, and alleviates much of customer needs to design for availability
(customers are still responsible for the VDAs and their availability).
Benefits Estimation:
a) Avoiding cost-of-capital hurdles: By shifting from a CapEx to an OpEx model, customers can potentially
eliminate risk and unpredictability associated with large hardware/software investments. IT SaaS infrastructure
can become a regular, predictable, and often consumption-based operational expense – often preferred by
finance departments. This avoids cost-of-capital expenses as well as return-on-capital requirements.
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4.2.5 Enable Disaster Recovery and Business Continuity options
Background: According to IDC, Unplanned application downtime costs the Fortune 1000 from $1.25
billion to $2.5 billion every year. This implies that it is critical that enterprises implement business
continuity and a disaster recovery solutions to address unforeseen events that could disrupt operations.
Further References and Data Points:
1) IDC Survey: Downtime Costs Large Company Billions
a. http://devopsdigest.com/idc-survey-appdynamics-devops-application-performance
2) Disaster Recovery Is Not Business Continuity
b. http://www.datacenterknowledge.com/archives/2013/01/04/disaster-recovery-is-not-business-
continuity/
3) Citrix Cloud Business Continuity Advantage (Blog)
c. https://www.citrix.com/blogs/2017/04/05/citrix-cloud-business-continuity-advantage/
Benefits Estimation:
a) Simplifies recovery location creation/management: Citrix Cloud can easily manage multiple Resource
Locations across data centers or clouds or a hybrid of both – making it easier to establish and
maintain primary and secondary availability locations. This helps avoid the cost of duplicate Citrix
management facilities.
b) Facilitates Disaster Recovery: Citrix Cloud simplifies how Delivery Groups of VDAs are created,
allowing administrators to create duplicate Delivery Groups in recovery locations. In the event of an
unforeseen outage in a primary location, the Citrix Cloud console can be used to activate Delivery
Groups in a recovery location(s) – helping avoid the redundant cost of establishing duplicate Citrix
management facilities.