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From Assessment to Action: Using a Maturity Model Approach to Strengthen eHealth and Health Information Systems

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Presented by Sam Wambugu and Christina Villella, with MEASURE Evaluation, and Jamiru Mpiima, with Uganda's Ministry of Health, for a Global Digital Health Network webinar.

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From Assessment to Action: Using a Maturity Model Approach to Strengthen eHealth and Health Information Systems

  1. 1. From Assessment to Action Sam Wambugu, MPH, PMP Christina Villella, MPH Jamiru Mpiima August 2019 Using a Maturity Model Approach to Strengthen eHealth and Health Information Systems
  2. 2. Outline • Introduction to maturity model concept and tools- Sam Wambugu • Uganda experience using maturity model tools for eHealth and HIS- Jamiru Mpiima • Lessons learned from the maturity model approach- Christina Villella • Q&A
  3. 3. Maturity model concept • Identify current and desirable maturity levels and include respective improvement measures. • Diagnose and eliminate deficient capabilities and map the way for continuous improvement.
  4. 4. Maturity model approach • Assess the readiness of a digital HIS to exchange data at national and subnational levels • Understand where countries are on the road to interoperability of their HIS and identify actions they can take to move forward • Aligns well with the aspirations of the United States Agency for International Development, in its emphasis on countries’ journey to self reliance Use case: HIS interoperability
  5. 5. HIS Interoperability Maturity Toolkit toolkit https://www.measureevaluation.org/resources/tools/health- information-systems-interoperability-toolkit
  6. 6. Key domains and subdomains
  7. 7. Toolkit creation process Ghana Kenya Flag icons made by Freepik from www.flaticon.com Other icons made by Smartline from www.flaticon.com
  8. 8. Other maturity model-based tools HIS Stages of Continuous Improvement Toolkit (SOCI) Health information systems components MEASURE Evaluation, CDC Global Digital Health Index (GDHI) Enabling environment for digital health at the national level
  9. 9. In-country implementation Workedwithahealthministry/informationand communicationtechnologyadvisoryteam Conductedone-on-onefact-findingmeetings Conductedgroupassessmentandconsensus meetings eHealthorHIStechnicalworkinggroup(TWG) thecustodianoffinalcountryresults
  10. 10. Uganda experience Jamiru Mpiima Health Informatics Specialist, Ministry of Health Uganda
  11. 11. Lessons learned Maturity model approach Establish a structure to oversee all aspects of this work Builds awareness of all aspects of digital health and interoperability Technology is not a one-time activity; it is a journey Icons made by Freepik from www.flaticon.com
  12. 12. Sample maturity model
  13. 13. The nitty-gritty about maturity models The path is not linear Give credit where credit is due The gray area is real Maintaining alignment with other tools is tough Subdomain may have more than one home
  14. 14. Siloed systems Digital technology can bring them together • Use these lessons in traditionally siloed systems and programs. • Consider the key domains as you work on your system. • Coordination among similar efforts helps to amplify strengths.
  15. 15. Parting words “Harnessing the power of digital technologies is essential for achieving universal health coverage. Ultimately, digital technologies are not ends in themselves; they are vital tools to promote health, keep the world safe, and serve the vulnerable.” —WHO Director-General Dr. Tedros Adhanom Ghebreyesus
  16. 16. This presentation was produced with the support of the United States Agency for International Development (USAID) under the terms of MEASURE Evaluation cooperative agreement AID-OAA-L-14-00004. MEASURE Evaluation is implemented by the Carolina Population Center, University of North Carolina at Chapel Hill in partnership with ICF International; John Snow, Inc.; Management Sciences for Health; Palladium; and Tulane University. Views expressed are not necessarily those of USAID or the United States government. www.measureevaluation.org

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