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Strategy and social networking
SEPTEMBER 2013

JOHN B. LARRERE
Context

Market A

ABC Inc.
Number 1
Market A
XYZ Inc.
Number 2
Market A

DEF Inc.
Number 1
Market B
XYZ Inc.
Number 2
Market B

© 2013 Hay Group. All rights reserved

Market B

2
Question
What would you do?

© 2013 Hay Group. All rights reserved

3
Strategy
ABC Inc.
Number 1
Market A

Market A

Market C = A + B
XYZ Inc.
Number 2
Market A

DEF Inc.
Number 1
Market B
XYZ Inc.
Number 2
Market B

© 2013 Hay Group. All rights reserved

Market B

4
Implementation
What behavior is required for success in
C = A+B?

© 2013 Hay Group. All rights reserved

5
Social networking
How would you use ONA to enhance implementation?

© 2013 Hay Group. All rights reserved

6
L2 Social Network
 Connectedness amongst L2
leaders
 High level of connectivity with
exception of Outlier

Business A

 All of Business B connections
are also connected to Business
A, but Business A has
additional connections
Business B

© 2013 Hay Group. All rights reserved

7
Collaboration by L2 Leader
Information Seekers
Number of
people

Support
Support
1
Bus. C
2

Product
Develop
ment

Bus.
A

OPS

Finance

Bus. B

Bus. E

Bus. D

Customer
Service

HR

ADM

146

-0.2

-0.17

-0.09

1.56

0.55

-0.07

0.21

-0.02

0.01

0.38

-0.15

0.34

-0.38

144

-0.13

-0.23

-0.08

0

0.49

0.01

0.08

1.53

-0.26

0.05

-0.4

0.1

-0.1

Customer Service
Business E
Business C
Business D
Support 3

Information Providers

Business A
Business B
Product Development
OPS
Support 2
Finance
ADM
HR

55

0.01

-0.02

-0.33

0.24

2.78

0.08

0.13

0.39

-0.33

0.39

0.04

-0.02

-0.15

233

-0.22

-0.17

-0.19

-0.15

-0.1

1.05

-0.14

-0.11

-0.33

-0.05

0.02

0.1

-0.15

328

-0.26

-0.18

0.86

-0.11

-0.25

-0.08

-0.18

-0.19

-0.32

-0.21

-0.1

-0.23

-0.27

89

-0.21

-0.3

-0.22

-0.12

-0.14

-0.04

2.78

-0.19

-0.19

-0.32

0.4

0.04

0.06

183

-0.25

-0.31

-0.24

-0.17

-0.18

-0.02

0.15

-0.15

-0.32

-0.07

0.05

-0.06

1.18

21

-0.27

-0.2

-0.34

-0.44

0.13

-0.05

0.54

-0.29

-0.38

-0.17

12.68

0.19

-0.14

163

-0.21

-0.09

-0.14

0.15

0.06

0.37

0.07

0.07

-0.27

-0.24

0.27

1.38

-0.15

24

-0.06

-0.5

0.03

-0.17

-0.17

-0.08

-0.36

-0.11

7.23

-0.2

-0.38

-0.07

-0.54

272

-0.18

0.87

-0.17

-0.3

-0.37

-0.18

-0.2

-0.36

-0.15

0.22

-0.2

-0.4

-0.24

30

-0.09

-0.07

-0.05

0.53

-0.02

0.07

0.35

-0.32

-0.27

3.86

-0.5

0.22

-0.03

205

1.37

-0.34

-0.14

-0.22

0.22

-0.09

-0.18

-0.42

-0.47

-0.24

0.07

-0.29

-0.27

Levels of Collaboration
Significantly higher than average
Higher than average

Average to slightly above average
Below average
Significantly lower than average to none

© 2013 Hay Group. All rights reserved

 Collaboration amongst full population by L2 Leader –
inclusive of prior heat map but includes employees of all
levels
 High levels in groups such as Finance and Product
Development, low levels in groups such as Business E
8
Solution
What would you do?

© 2013 Hay Group. All rights reserved

9

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CISummit 2013: John Larerre, Strategy and Social Networking

  • 1. Strategy and social networking SEPTEMBER 2013 JOHN B. LARRERE
  • 2. Context Market A ABC Inc. Number 1 Market A XYZ Inc. Number 2 Market A DEF Inc. Number 1 Market B XYZ Inc. Number 2 Market B © 2013 Hay Group. All rights reserved Market B 2
  • 3. Question What would you do? © 2013 Hay Group. All rights reserved 3
  • 4. Strategy ABC Inc. Number 1 Market A Market A Market C = A + B XYZ Inc. Number 2 Market A DEF Inc. Number 1 Market B XYZ Inc. Number 2 Market B © 2013 Hay Group. All rights reserved Market B 4
  • 5. Implementation What behavior is required for success in C = A+B? © 2013 Hay Group. All rights reserved 5
  • 6. Social networking How would you use ONA to enhance implementation? © 2013 Hay Group. All rights reserved 6
  • 7. L2 Social Network  Connectedness amongst L2 leaders  High level of connectivity with exception of Outlier Business A  All of Business B connections are also connected to Business A, but Business A has additional connections Business B © 2013 Hay Group. All rights reserved 7
  • 8. Collaboration by L2 Leader Information Seekers Number of people Support Support 1 Bus. C 2 Product Develop ment Bus. A OPS Finance Bus. B Bus. E Bus. D Customer Service HR ADM 146 -0.2 -0.17 -0.09 1.56 0.55 -0.07 0.21 -0.02 0.01 0.38 -0.15 0.34 -0.38 144 -0.13 -0.23 -0.08 0 0.49 0.01 0.08 1.53 -0.26 0.05 -0.4 0.1 -0.1 Customer Service Business E Business C Business D Support 3 Information Providers Business A Business B Product Development OPS Support 2 Finance ADM HR 55 0.01 -0.02 -0.33 0.24 2.78 0.08 0.13 0.39 -0.33 0.39 0.04 -0.02 -0.15 233 -0.22 -0.17 -0.19 -0.15 -0.1 1.05 -0.14 -0.11 -0.33 -0.05 0.02 0.1 -0.15 328 -0.26 -0.18 0.86 -0.11 -0.25 -0.08 -0.18 -0.19 -0.32 -0.21 -0.1 -0.23 -0.27 89 -0.21 -0.3 -0.22 -0.12 -0.14 -0.04 2.78 -0.19 -0.19 -0.32 0.4 0.04 0.06 183 -0.25 -0.31 -0.24 -0.17 -0.18 -0.02 0.15 -0.15 -0.32 -0.07 0.05 -0.06 1.18 21 -0.27 -0.2 -0.34 -0.44 0.13 -0.05 0.54 -0.29 -0.38 -0.17 12.68 0.19 -0.14 163 -0.21 -0.09 -0.14 0.15 0.06 0.37 0.07 0.07 -0.27 -0.24 0.27 1.38 -0.15 24 -0.06 -0.5 0.03 -0.17 -0.17 -0.08 -0.36 -0.11 7.23 -0.2 -0.38 -0.07 -0.54 272 -0.18 0.87 -0.17 -0.3 -0.37 -0.18 -0.2 -0.36 -0.15 0.22 -0.2 -0.4 -0.24 30 -0.09 -0.07 -0.05 0.53 -0.02 0.07 0.35 -0.32 -0.27 3.86 -0.5 0.22 -0.03 205 1.37 -0.34 -0.14 -0.22 0.22 -0.09 -0.18 -0.42 -0.47 -0.24 0.07 -0.29 -0.27 Levels of Collaboration Significantly higher than average Higher than average Average to slightly above average Below average Significantly lower than average to none © 2013 Hay Group. All rights reserved  Collaboration amongst full population by L2 Leader – inclusive of prior heat map but includes employees of all levels  High levels in groups such as Finance and Product Development, low levels in groups such as Business E 8
  • 9. Solution What would you do? © 2013 Hay Group. All rights reserved 9

Editor's Notes

  1. ANI Notes: This network map shows connections between L2 leaders through both email and survey data. Overall high level of connectivity amongst L2 leaders with the exception of Outliers. Support 2 – connected to Business A but not Business B .
  2. ANI Notes: This heat map shows the collaboration levels across the full population by L2 Leader. Groups such as Finance and Product Development show higher levels of collaboration, while groups such as Outlier shows lower levels of collaboration. Inclusive of heat map we looked at before, but extends it to full population.