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Игорь Сукайло
isukaylo@cisco.com
Эволюция архитектуры
Унифицированных Коммуникаций
и обновление продуктовой
линейки Cisco UC
14 ноября 2017
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• CSR 12
• Архитектура
видеоконференцсвязи
• Cisco Spark Room 55/70
• Smart Licensing
• WebEx
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Collaboration Systems
Releases 12
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Ситуация на рынке
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Cisco positioned highest on “ability to
execute” and furthest on “completeness of
vision” axis
Leaders have a full UC offering and strong market
presence, and can demonstrate success in the field.
They have a strong presence in related markets to
help them expand their UC footprint. These vendors
and their channel partners have experience of
delivering UC to a broad range of enterprise types
and to most geographic regions.
Cisco 10-й год подряд лидирует в Gartner’s 2017 Magic
Quadrant for Unified Communications
Gartner Magic Quadrant for Unified Communications by Steve Blood, Megan Marek Fernandez, Mike Fasciani, Rafael A Benitez, July
2017.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire
document. The Gartner document is available upon request from Cisco.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users
to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of
Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or
implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Redo slide
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Лидирует во всех вариантах использования
Gartner UC Critical Capabilities Report
UC with Strong Telephony UC with Strong Collaboration
UC with Contact Center
UC for Midsized Organizations
Ability to Offer Hybrid Solutions Gartner: Critical Capabilities for Unified
Communications
Mike Fasciani, Megan Marek Fernandez, Steve
Blood, Rafael A Benitez, July 2017
This graphic was created from data published in a larger research document by
Gartner, Inc. and should be evaluated in the context of the entire document. The
Gartner document is available upon request from Cisco. Gartner does not endorse any
vendor, product or service depicted in its research publications, and does not advise
technology users to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions of Gartner's research
organization and should not be construed as statements of fact. Gartner disclaims all
warranties, expressed or implied, with respect to this research, including any
warranties of merchantability or fitness for a particular purpose.
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Cisco positioned highest on “ability to
execute” and “completeness of vision”
Vendors in the Leaders quadrant have achieved significant
market share relative to their competitors, while
demonstrating an ability to respond to customers' needs.
Leaders have robust, scalable products with a wide range of
features, a large installed base, acceptable financial
performance and good distribution. Leaders are doing well
today and are prepared for the future.
Объявлена лидером в 2017 Magic Quadrant for Meeting
Solutions
Gartner Magic Quadrant for Meeting Solutions by Adam Preset, Mike Fasciani, Tom Eagle September 2017.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the
context of the entire document. The Gartner document is available upon request from Cisco. Gartner does not
endorse any vendor, product or service depicted in its research publications, and does not advise technology
users to select only those vendors with the highest ratings or other designation. Gartner research publications
consist of the opinions of Gartner's research organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Cisco лидер во всех Gartner Magic Quadrants связанных с
UC
2017 Unified
Communications
2016 Group
Video Systems
2017
Meeting Solutions
2017 Contact Center
Infrastructure
Gartner Magic Quadrant for Unified Communications by Bern Elliot, Steve Blood, July 13, 2016.; Gartner: Magic Quadrant for Unified Communications for Midsize Enterprises, North America, Megan Marek Fernandez, Bern Elliot, May 2016.; Gartner Magic Quadrant for Group Video Systems by
Robert F. Mason, Tom Eagle, July 2016; Gartner Magic Quadrant for Web Conferencing by Adam Preset, Whit Andrews, December 2016; Gartner Magic Quadrant for Contact Center Infrastructure by Drew Kraus, Steve Blood, May 2016. This graphic was published by Gartner, Inc. as part of a larger
research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Cisco. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those
vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any
warranties of merchantability or fitness for a particular purpose.
2016 UC for Midsize
Enterprises
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Общая архитектура
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
• Обновление раздела конференций
Удалены TelePresence Server &
Conductor,
заменены на Cisco Meeting Server
• Новые разделы:
» Collaboration Management
Services
Prime Collaboration Deployment
Prime License Manager, and
Prime Collaboration Provisioning
» Security
Security in Layers (including
Toll Fraud), Encryption and
Authentication, and Certificate
Management
Обновление архитектуры UC
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
DMZEnterprise Network
1. Expressway-E траверсал сервер в DMZ. Expressway-C траверсал клиент в корпоративной сети.
2. Expressway-C инициирует безопасное исходящее траверсал соединение сквозь межсетевой экран на
определенный порт Expressway-E.
3. Когда соединение установлено, Expressway-C шлет keep-alive пакеты к Expressway-E для поддержки
соединения
4. Когда Expressway-E получает входящий вызов, он передает запрос на входящее соединение к Expressway-C.
5. Expressway-C маршрутизирует вызов на Unified CM для поиска клиента или телефона
6. Соединение устанавливается и медиапоток проходит сквозь межсетевой экран по установленному
соединению
Firewall Firewall
Internet
Outside Network
Media
Signaling
Expressway для Internet Connectivity (MRA / B2B)
Expressway-C Expressway-E
Unified
CM
11
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Apple Push
Notification Service
для IM, голосовых и
видеовызовов
Новый метод Apple Push-Kit для входящих
уведомлений на IOS устройства OS
Для начала нужно обyовить систему UC-
• UC Manager 12.0 / 11.5 (1) SU3
• Expressway 8.10
• Jabber for iOS 11.9
APNS
Обнови
ть до
June
2018
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Internet
Expressway-EExpressway-C
Unified
CM
Calendar Connector
Active Directory Directory Connector
SIP signaling and media
Internal FW DMZ FW
Management Connector
Call Connector
Calendar Connector
Directory Connector
13
Гибридная архитектура Cisco Spark
Management Connector
Call Connector
Microsoft
Exchange
Expressway-C
with Connectors
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Безопасность UC
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Защита от взлома: Unified CM
• Запрещение не авторизированных вызовов
• Partitions и Calling search spaces для сегментированного номерного плана с
контролем доступа
• Запрет Unified CM маршрутизации вызовов в PSTN которые пришли из
PSTN
» Не включать в Trunk CSS partition для
route patterns в PSTN
PSTN
Unified CM
Voice or
Video GW
1
2
3
4
DN partition
Multiparty meeting
partition
Inbound CSS
PSTN access partition
signaling
media
X
15
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Защита от взлома: Unified CM
• “Block offnet to offnet transfer” (CallManager service parameter)
2
PSTN
Unified CM Voice or
Video GW
4
1
3
signaling
media
16
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Защита от взлома: Unified СМ
• Auto-registration: создание отдельного Calling Search Space с
ограниченным доступом
• Использование Time of day routing для ограничения номерного плана в
нерабочие часы
• Требование Forced Authentication Codes для маршрутизации на
международные направления.
• “Drop Ad hoc Conferences” (CallManager Service Parameter)
• Мониторинг Call Detail Records
• Использование Multilevel Administration
17
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Защита от взлома: Edge
CUBE
• Call Source Authentication (функция IOS 15.1(2)T) включена по умолчанию.
» Не выключайте командой “no ip address trusted authenticate”
• Разрешены звонки только с доверенных адресов
Expressway
• Call Policy Rules (CPL)
Example:
voice service voip
ip address trusted list
ipv4 10.10.1.10
ipv4 10.10.2.10
18
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Шифрование
транков- UCM
• SIP trunks
• Endpoint Encryption
• Рекомендуется шифровать SIP trunk
• Unified CM mixed-mode не включается
• SIP Trunk
» SRTP Allowed checked
» SIP destination port(s) 5061
• SIP Trunk Security Profile
» Security mode Encrypted with transport type TLS
» X.509 Subject Name set to CN of remote cert
and incoming port set to 5061 (MTLS)
Cisco Meeting Server
Unity Connection
Expressway
CUBE / Voice Gateway
CN of remote
party
Use a different port (e.g. 5561) for
Expressway when both B2B and MRA are
enabled. (No SIP trunk for MRA-only).
Enable
encryption
using TLS
19
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• SIP trunks
• Endpoint Encryption
Шифрование коммуникаций с телефонами
• Для шифрования голоса и
согнализации нужно включить Unified
CM в Mixed-Mode
• Сообщения IM шифруются по
умолчанию и не требуют mixed-mode
• Шифрованные звонки маркируются
иконкой
SRTP
Mixed-Mode
20
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Методы шифрования
Symmetric
Key Size
Symmetric
Algorithm
Hash
Algorithm
Elliptic Curve
Modulus
RSA
Modulus
Expected
Lifetime
56 bits DES Expired
60 bits MD5 111 bits 512 bits Expired
80 bits 3DES (2 Key) SHA-1 160 bits 1024 bits Expired
112 bits 3DES (3 Key) SHA-224 224 bits 2048 bits 2030
128 bits AES-128 SHA-256 256 bits 3072 bits 2031+
192 bits AES-192 SHA-384 384 bits 7680 bits 2031+
256 bits AES-256 SHA-512 512 bits 15360 bits 2031+
NSA Top Secret
NSA Secret
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PCI DSS Compliance
TLS 1.0 / 1.1
TLS 1.2
Будьте готовы к аудиту PCI compliance
Payment Card Industry Data Security Standards (PCI DSS) требует:
Secure TLS (not SSL or early TLS) внедрен не позже June 30, 2018
CSR12: контролирует минимальную версию TLS для всех UC интерфейсов
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Дополнительные
приложения
C97-739406-00 © 2017 Cisco and/or its affiliates. All rights reserved. Cisco
• InformaCast Paging Server интегрирован с CUCM
для IP Paging и Emergency Notification.
• Новый мастер настройки
• Panic Button на каждом телефоне
• Visit below URL for details and demo:
https://support.singlewire.com/s/article/ka3C000000
0Tfi2IAC/Emergency-Notifications-Paging-Wizard
Cisco Paging Server: настройка InformaCast
InformaCast
Dial ***5 CUCM
G.711 SIP Call
Multicast
G.711 RTP
Stream
“Attention: Fire
in the building,
please
evacuate”
Singlewire Advanced Notification orderable through Solutions+
C97-739406-00 © 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Обновление UC Portfolio : 3rd party продукты
Orderable through Solutions+
Vendor Name Product Vendor URL Description
Singlewire
InformaCast: IP Paging and
Emergency Notification
https://www.singlewire.com/inform
acast.html
Tiered 1yr and 3yr Subscription based
Advanced paging solution +1 year
support
Imagicle Blue’s Attendant Console
https://www.imagicle.com/en-
us/Products/Attendant-Console
Tiered Perpetual license +1 year
support
Imagicle
Imagicle Hotel pack for
Cisco UC
https://www.imagicle.com/en-
us/Products/Imagicle-Hotel-Pack-
for-Cisco-UC
Tiered Perpetual license +1 year
support
Note: Cisco Unified Attendant Console (CUAC) continues to be available.
C97-739406-00 © 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Дополнительные продукты на стендах
• Авторизация ЕМ через 802.1x
• SmartCallback
• SmartLable
• ...
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Конфигурирование ВЕ6К
27
Конфигурация решения на
портале
На производстве все приложения
устанавливаются и настраиваются
CUCM CUC IMP Paging PCP
Portal
deploybe.cisco.com
Партнер завершает
установку на месте
Предустановленные и преднастроенные основные Unified Communications приложения
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Collab Upgrade Scanner
Включая VCS, UCM и проверку UC Endpoint
Основные функции
• Проверяет окружение CUCM
• Рекомендует необходимые
действия перед апгрейдом
• Обеспечивает ключевую
информацию для апгрейда,
например, кол-во лицензий
• Генерирует нужный сценарий
апгрейда
Download site: http://CollabUpgrade.cisco.com
Быстрая подготовка обновления!
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Клиентские устройства
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Развитие Jabber
Google
Pixel
Sony
XZ
Huawei
Mate 9
Еще больше
эмоций
Расширение поддержки AndroidРасширение поддержки
VXME
Интеграция с
Office 2016
Подключение к
WebEx из Jabber
Новые функции
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
8941/45
Краткая история развития телефонов
Enhanced
Line Mode
9900
6900 7800
8800
7900
Session Line Mode
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
8800 Enhanced Line Mode
Session Mode
• 5 кнопок слева - Lines или Features
• 5 кнопок справа– Session Status
Session Line Mode Enhanced Line Mode
Enhanced Line Mode
• 10 левых/правых кнопок –Lines or Features
• Для тех, кому нужен KEM до 10 линий
• CUCM 9.1.2, 10.5.2, 11.x или выше
32
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Новые КЕМ для 8800 серии
33
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Требования по питанию КЕМ
8851/8851NR 8861/8865
KEM x 1 Yes (802.3af) Yes (802.3aT)
KEM x 2 Yes (Power Brick) Yes (802.3aT)
KEM x 3 N/A (2 KEM Only) Yes (802.3aT)
34
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Требования по питанию КЕМ
8851 8861/8865
Smartphone Charging Yes (802.3af) Yes (802.3af)
Tablet Charging N/A (no back USB) Yes (802.3aT)*
• USB боковой: до 500mA/2.5W
• USB задний : до 2.1A/10.5W
35
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
8851 8861 / 8865
SmartPhone Charging Yes (802.3af) Yes (802.3af)
Tablet Charging N/A (no back USB) Yes (802.3aT)*
KEM x 1 Yes (802.3af) Yes (802.3aT)*
KEM x 2 Yes (Power Brick) Yes (802.3aT)*
KEM x 3 N/A (2 KEM Only) Yes (802.3aT)*
KEM x 1 + Tablet Charging N/A (no back USB) Yes (802.3aT)
KEM x 2 + Tablet Charging N/A (no back USB) Yes (Power Brick) or UPOE**
KEM x 3 + Tablet Charging N/A (2 KEM Only) Yes (Power Brick) or UPOE**
* SmartPhone Charging also allowed
** For 8865 36
Требования по питанию КЕМ
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Ограничения по телефонам CUCM 12.0
• 7970, 7971, 7921
Исключение телефонов в версии CUCM 11.5:
12S/SP/+, 30SP+/VIP, 7902G, 7905G, 7910/G/+SW,
7912G, 7920, 7935
37
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Архитектура
видеоконференцсвязи
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Общая архитектура
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Cisco Meeting Server
Соединение с любого
устройства
Гибкий API для интеграции в
бизнес процессы
Каждый может участвовать в
совещании
User Experience Extensible DesignVirtually Limitless Scale
Voice Video
Web Content
4
0
VideoAudio
LTR
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 41
Единый Edge
Поддерживается Expressway X8.9.2 / CMS2.1.4
Expressway-E
TURN
CMS CORE SERVER
CALLBRIDGE
XMPP
WEBBRIDGE
UC Transversal
client
Expressway-C
WebRTC
Clients
WebRTC
Clients
Web-Proxy
UC Transversal
Outside Firewall
Inside Firewall
DMZ
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Архитектура Cisco Meeting Management (CMM)
Active
Directory/LDAP
CMS
cluster
CMS
cluster
API+CDR
LDAP
HTTPS
CMM VMTMS
UCM Cluster
Expressway or VCS
Admin Portal &
Dashboard
Meeting Manager
for Operators
• Требуется Meeting Management Server
(выделенный) один или два для
отказоустойчивости
• Admin Portal и Meeting Manager используется
через браузер (IE, Chrome, Firefox, Safari)
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 43
Интеграция с LDAP
• Нет локальных пользователей (кроме admin/api)
• LDAP маппинг используется для создания Space и SIP URI
• Не должны пересекаться с другими URI в сети
• Поддерживается несколько LDAP источников
AD
Key parameters for mapping
Username: $sAMAccountName$@conf.cms.com
Space URI user part: $sAMAccountName$.space
Space secondary URI user part: 7$telephoneNumber$
User (XMPPID & URI) jim@conf.cms.com
Space URI jim.space@conf.cms.com
2nd Space URI 75267755@conf.cms.com
Space+
Active
Directory CallBridge Database
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Cisco Meeting Server Spaces
44
Персональные конференции
• Приглашаем других в персональные митинги, используя «детали подключения»
Запланированные митинги
• Cisco TelePresence Management Suite (включая интеграцию с Microsoft Outlook)
• Поддержка One-Button-to-Push
Ad hoc конференция с UCM
• Расширение 1:1 звонков, добавляя участников
Phone Dial:
+1(408) 555-5555
Spaces
SIP Endpoints Dial:
conference@domain.com
WebRTC: https://join.domain.com
Skype for Business
Click:
CMS
CMA: Your Personal Space
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 45
Настройка CUCM Ad-hoc
Конференции
• Добавление к разговору 1:1
дополнительных участников
• CMS 2.0+ поддерживает CUCM ad-hoc
конференции, в конфигурации как
CUCM Conference Bridge
• Конфигурируются два компонента
• A SIP trunk (secure or not) между CUCM и
CMS
• И API (всегда безопасно/ HTTPS)
cсоединение от CUCM к CMS (WebAdmin)
• CA-Signed сертификат требуется
(Unified CM должен иметь CMS
WebAdmin сертификат в хранилище
CallManager-trust store)
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Обновление CMS 2.х
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Улучшение производительности,
масштабируемости, интегрируемости
Каскадирование+40% портов на Cisco
Meeting Server 2000
• Cisco Meeting Server 2000 теперь
поддерживает 700 одновременных
HD участников
• Наибольшая плотность в
индустрии
• Миграция TCS -> CMS Recording +
Vbrick стриминг
• 9 участников передается в
каскаде в линке (раньше 4)
• При интеграции со S4B
передается видео высокого и
низкого разрешения
• Поддержка 4К контента для
RoomKit
CMS and VBrick recording
Integration
Поддержка нового
кодэка
• CMS 2.3 поддерживает H.264 High
Profile
• Для совместимости с новыми
терминалами Polycom
• В будущем поддержится в Room
Kits для снижения занимаемой
полосы на 20%
C97-739799-00 © 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Cisco Meeting App
Cisco® Meeting App позволяет создавать и
участвовать в совещаниях:
• Отличное качество видео на любом устройстве
• Есть для Windows, Mac OS, Apple iOS, и через браузер с
помощью WebRTC
• Позволяет
• Управлять раскладками
• Mute аудио и видео
• Добавлять/Удалять участников
• Meeting Lock/Unlock
• Выбирать Важного участника
• Записывать и транслировать совещания
• Подключаться с видеотерминалов через proximity
• Беспроводный шаринг контента с частотой кадров 30fps
• Режим Meeting Control Only (без непосредственного участия)
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Cisco Meeting Management
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
• Новый инструмент для оперативного управления конференциями
• Самостоятельный инструмент – не требует для работы TMS
• Будет поставляться в виде виртуальной машины
• Web интерфейс управления (Firefox, Chrome, Safari)
• Возможности, планируемые в первой версии:
• Список всех активных конференций, из которого можно перейти к управлению
выбранной конференцией
• Список всех участников конференции, выключить звук от одного или всех,
отключить участника, закончить конференцию
• Отказоустойчивость для CMM (active-active)
Cisco Meeting Manager (CMM)
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Cisco Meeting Manager: Внешний вид
• Единый портал в
который интегрированы
различные компоненты
• Унифицированный
интерфейс
пользователя (UX и UI)
и информационная
архитектура (IA) с
порталом управления
облачными сервисами
Cisco.
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Список активных конференций
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Установки конференции и ее участники
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Детали подключения участника конференции
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Требования к VM CMM
Server manufacturer Any
Processor Type Intel / AMD
Processor frequency 2.0 Ghz
VCPU 2
RAM 2 GB
Storage 100 GB
Hypervisor VMware ESXi 6.0
Cisco Meeting Server version
2.1.7 Limited functionality
2.2.x Full functionality
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Cisco Spark Room
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Расширение линейки Room Kit
Room Kit Room Kit Plus Room Kit Plus P60
Room Kit unit
Touch10
Touch10 Touch10
Codec PlusCodec Plus
QuadCam P60 Camera
Running CE 9.x (on-premises) or Room OS (Spark) firmware
Orderable in Sept
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Cisco Room 55
Ультрасовременное решение для
небольших переговорных комнат
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Лицевая сторона Другая «лицевая» сторона
Украсит дизайн любого пространства
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Особенности Room 55
• Автоматическое распознавание
участников и формирование
оптимального ракурса
• Высококлассная встроенная
аудиосистема
• Умное «пробуждение»
• Работа с презентационными
материалами в разрешении 4К.
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Варианты установки
Напольный
пьедестал
Мобильная
стойка
Настенное
крепление
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Интеллектуальная обработка видео
Автоопределение людей в комнате Выбор наилучшего ракурсаBest Overview
Определение говорящего Выбор лучшего ракурса для говорящего
Speaker Tracking
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Режим диагностирования
Audio distance: 1.90 Quality: 0.58 Far end: 0 F: 0.0% T: 86.4% U: 0.0% N: 0.0% S: 235 People count: 6
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Умные интеграции
Интеграция с умным домом
API для управления и метрики для
аналитики
Умное совещание
Автоматическое просыпание
Автоматический коннект BYOD
Одной кнопкой начинаем
совещание
Умные презентации
Проводной и беспроводный
шаринг
4k контент
Локально или в конференции
Умные переговорные комнаты
Сделать лучше просто
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
В комнате никого нет
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Первое приветствие
вошедшему
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Подсказки что делать
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Путеводитель
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Интеграция с Cisco Spark
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Cisco MX700
Cisco SX80
Cisco DX80Cisco DX70
Оптимально для двух вариантов
Cloud and On-Premises
NEW
Cisco Room Kit
Plus
NEW
Cisco Room Kit
Cisco SX10
Cisco Spark Board 55
NEW
Cisco Spark Board 70
Cloud
Cisco IX5000
On-Premises
Board OS Room OS / CE SW IX SW
Cisco Room 55
NEW Cisco MX800
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Cisco Smart Software
Licensing
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Что такое Smart Account
Devices
Licenses
Users
Agreements User
Roles
Big University
[big-u.edu]
73
• Smart Account это единое
пространство, где пользователь видит
все свои лицензии и их распределение
между устройствами
• Информация ассоциированная с Smart
Account:
• User roles
• Licenses
• Devices/Software
• Agreements the customer has with Cisco
• Всю информацию можно распределить
на “Virtual Accounts” которые являются
департаментами, отделами и т.п.
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Использование Smart Account
Easeofuse
SecurityPolicy
Options
Cisco
Product
Cisco.com
Your
Cisco
Software
Usage
HTTPs
Cisco
Product
Cisco.com
Your
Cisco
Software
Usage
Smart Software
Manager satellite
HTTPs
Cisco
Product
Cisco.com
Your
Cisco
Software
Usage
Smart Software
Manager satellite
HTTPs
Cisco
Product
Cisco.com
Your
Cisco
Software
Usage
Transport Gateway
or HTTPs Proxy
1 Непосредственный доступ в облако
2
Непосредственный доступ через шлюз или HTTPs proxy
Smart Call Home Transport Gateway (Бесплатно скачиваемая VM) или
другой Proxy (например, Apache).
3 Онлайн доступ через on-premises collector
4 Офлайн доступ через on-premises collector
С ежемесячной синхронизацией через файловый обмен
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
WebEx
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Меньше раздражающих факторов во время
совещаний
Обнаруживает стук
клавиатуры,
сирену, лай собаки
и т.п.
Предложить
поставить Mute,
когда услышит шум
Впервые в индустрии!
Контроль кнопки
Mute на гарнитуре
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Больше функций
• Multimedia Viewer для
сторонних потоковых
служб (переводчики и
т.п.).
• Запись в МР4.
• Планирование с
помощью Google
Calendar.
• WebEx интегрирован со
Slack
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
Еще удобнее
• Подключение аудио и
видео в один клик
• WebEx Web App
• Video system callback
(для on-prem видео
систем)
• Авторизация по
отпечатку пальца (для
iOS).
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
• Программное решение для локального микширования медиа
• Бесплатно предоставляется при подписке на Spark/WebEx
• Управляется и обновляется из Cisco Collaboration Cloud
• Повышается качество и снижается требуемая полоса пропускания
• Если не хватает производительности автоматически расширяется облаком
Cisco Spark Hybrid media node
Маленькое облако внутри организации
Внутренние участники
Cisco Collaboration Cloud
Hybrid
media node
Удаленные участники
Media =
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
CSR12 Jabber
WebEx
Endpoints
Customer
Care
Cisco Spark
Эволюция архитектуры унифицированных Коммуникаций и обновление продуктовой линейки Cisco UC

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Эволюция архитектуры унифицированных Коммуникаций и обновление продуктовой линейки Cisco UC

  • 1. Игорь Сукайло isukaylo@cisco.com Эволюция архитектуры Унифицированных Коммуникаций и обновление продуктовой линейки Cisco UC 14 ноября 2017
  • 2. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco • CSR 12 • Архитектура видеоконференцсвязи • Cisco Spark Room 55/70 • Smart Licensing • WebEx
  • 3. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Collaboration Systems Releases 12
  • 4. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Ситуация на рынке
  • 5. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Cisco positioned highest on “ability to execute” and furthest on “completeness of vision” axis Leaders have a full UC offering and strong market presence, and can demonstrate success in the field. They have a strong presence in related markets to help them expand their UC footprint. These vendors and their channel partners have experience of delivering UC to a broad range of enterprise types and to most geographic regions. Cisco 10-й год подряд лидирует в Gartner’s 2017 Magic Quadrant for Unified Communications Gartner Magic Quadrant for Unified Communications by Steve Blood, Megan Marek Fernandez, Mike Fasciani, Rafael A Benitez, July 2017. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Cisco. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Redo slide
  • 6. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Лидирует во всех вариантах использования Gartner UC Critical Capabilities Report UC with Strong Telephony UC with Strong Collaboration UC with Contact Center UC for Midsized Organizations Ability to Offer Hybrid Solutions Gartner: Critical Capabilities for Unified Communications Mike Fasciani, Megan Marek Fernandez, Steve Blood, Rafael A Benitez, July 2017 This graphic was created from data published in a larger research document by Gartner, Inc. and should be evaluated in the context of the entire document. The Gartner document is available upon request from Cisco. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
  • 7. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Cisco positioned highest on “ability to execute” and “completeness of vision” Vendors in the Leaders quadrant have achieved significant market share relative to their competitors, while demonstrating an ability to respond to customers' needs. Leaders have robust, scalable products with a wide range of features, a large installed base, acceptable financial performance and good distribution. Leaders are doing well today and are prepared for the future. Объявлена лидером в 2017 Magic Quadrant for Meeting Solutions Gartner Magic Quadrant for Meeting Solutions by Adam Preset, Mike Fasciani, Tom Eagle September 2017. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Cisco. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
  • 8. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Cisco лидер во всех Gartner Magic Quadrants связанных с UC 2017 Unified Communications 2016 Group Video Systems 2017 Meeting Solutions 2017 Contact Center Infrastructure Gartner Magic Quadrant for Unified Communications by Bern Elliot, Steve Blood, July 13, 2016.; Gartner: Magic Quadrant for Unified Communications for Midsize Enterprises, North America, Megan Marek Fernandez, Bern Elliot, May 2016.; Gartner Magic Quadrant for Group Video Systems by Robert F. Mason, Tom Eagle, July 2016; Gartner Magic Quadrant for Web Conferencing by Adam Preset, Whit Andrews, December 2016; Gartner Magic Quadrant for Contact Center Infrastructure by Drew Kraus, Steve Blood, May 2016. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Cisco. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 2016 UC for Midsize Enterprises
  • 9. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Общая архитектура
  • 10. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco • Обновление раздела конференций Удалены TelePresence Server & Conductor, заменены на Cisco Meeting Server • Новые разделы: » Collaboration Management Services Prime Collaboration Deployment Prime License Manager, and Prime Collaboration Provisioning » Security Security in Layers (including Toll Fraud), Encryption and Authentication, and Certificate Management Обновление архитектуры UC
  • 11. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco DMZEnterprise Network 1. Expressway-E траверсал сервер в DMZ. Expressway-C траверсал клиент в корпоративной сети. 2. Expressway-C инициирует безопасное исходящее траверсал соединение сквозь межсетевой экран на определенный порт Expressway-E. 3. Когда соединение установлено, Expressway-C шлет keep-alive пакеты к Expressway-E для поддержки соединения 4. Когда Expressway-E получает входящий вызов, он передает запрос на входящее соединение к Expressway-C. 5. Expressway-C маршрутизирует вызов на Unified CM для поиска клиента или телефона 6. Соединение устанавливается и медиапоток проходит сквозь межсетевой экран по установленному соединению Firewall Firewall Internet Outside Network Media Signaling Expressway для Internet Connectivity (MRA / B2B) Expressway-C Expressway-E Unified CM 11
  • 12. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Apple Push Notification Service для IM, голосовых и видеовызовов Новый метод Apple Push-Kit для входящих уведомлений на IOS устройства OS Для начала нужно обyовить систему UC- • UC Manager 12.0 / 11.5 (1) SU3 • Expressway 8.10 • Jabber for iOS 11.9 APNS Обнови ть до June 2018
  • 13. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Expressway-EExpressway-C Unified CM Calendar Connector Active Directory Directory Connector SIP signaling and media Internal FW DMZ FW Management Connector Call Connector Calendar Connector Directory Connector 13 Гибридная архитектура Cisco Spark Management Connector Call Connector Microsoft Exchange Expressway-C with Connectors
  • 14. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Безопасность UC
  • 15. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Защита от взлома: Unified CM • Запрещение не авторизированных вызовов • Partitions и Calling search spaces для сегментированного номерного плана с контролем доступа • Запрет Unified CM маршрутизации вызовов в PSTN которые пришли из PSTN » Не включать в Trunk CSS partition для route patterns в PSTN PSTN Unified CM Voice or Video GW 1 2 3 4 DN partition Multiparty meeting partition Inbound CSS PSTN access partition signaling media X 15
  • 16. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Защита от взлома: Unified CM • “Block offnet to offnet transfer” (CallManager service parameter) 2 PSTN Unified CM Voice or Video GW 4 1 3 signaling media 16
  • 17. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Защита от взлома: Unified СМ • Auto-registration: создание отдельного Calling Search Space с ограниченным доступом • Использование Time of day routing для ограничения номерного плана в нерабочие часы • Требование Forced Authentication Codes для маршрутизации на международные направления. • “Drop Ad hoc Conferences” (CallManager Service Parameter) • Мониторинг Call Detail Records • Использование Multilevel Administration 17
  • 18. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Защита от взлома: Edge CUBE • Call Source Authentication (функция IOS 15.1(2)T) включена по умолчанию. » Не выключайте командой “no ip address trusted authenticate” • Разрешены звонки только с доверенных адресов Expressway • Call Policy Rules (CPL) Example: voice service voip ip address trusted list ipv4 10.10.1.10 ipv4 10.10.2.10 18
  • 19. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Шифрование транков- UCM • SIP trunks • Endpoint Encryption • Рекомендуется шифровать SIP trunk • Unified CM mixed-mode не включается • SIP Trunk » SRTP Allowed checked » SIP destination port(s) 5061 • SIP Trunk Security Profile » Security mode Encrypted with transport type TLS » X.509 Subject Name set to CN of remote cert and incoming port set to 5061 (MTLS) Cisco Meeting Server Unity Connection Expressway CUBE / Voice Gateway CN of remote party Use a different port (e.g. 5561) for Expressway when both B2B and MRA are enabled. (No SIP trunk for MRA-only). Enable encryption using TLS 19
  • 20. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco • SIP trunks • Endpoint Encryption Шифрование коммуникаций с телефонами • Для шифрования голоса и согнализации нужно включить Unified CM в Mixed-Mode • Сообщения IM шифруются по умолчанию и не требуют mixed-mode • Шифрованные звонки маркируются иконкой SRTP Mixed-Mode 20
  • 21. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Методы шифрования Symmetric Key Size Symmetric Algorithm Hash Algorithm Elliptic Curve Modulus RSA Modulus Expected Lifetime 56 bits DES Expired 60 bits MD5 111 bits 512 bits Expired 80 bits 3DES (2 Key) SHA-1 160 bits 1024 bits Expired 112 bits 3DES (3 Key) SHA-224 224 bits 2048 bits 2030 128 bits AES-128 SHA-256 256 bits 3072 bits 2031+ 192 bits AES-192 SHA-384 384 bits 7680 bits 2031+ 256 bits AES-256 SHA-512 512 bits 15360 bits 2031+ NSA Top Secret NSA Secret
  • 22. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PCI DSS Compliance TLS 1.0 / 1.1 TLS 1.2 Будьте готовы к аудиту PCI compliance Payment Card Industry Data Security Standards (PCI DSS) требует: Secure TLS (not SSL or early TLS) внедрен не позже June 30, 2018 CSR12: контролирует минимальную версию TLS для всех UC интерфейсов
  • 23. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Дополнительные приложения
  • 24. C97-739406-00 © 2017 Cisco and/or its affiliates. All rights reserved. Cisco • InformaCast Paging Server интегрирован с CUCM для IP Paging и Emergency Notification. • Новый мастер настройки • Panic Button на каждом телефоне • Visit below URL for details and demo: https://support.singlewire.com/s/article/ka3C000000 0Tfi2IAC/Emergency-Notifications-Paging-Wizard Cisco Paging Server: настройка InformaCast InformaCast Dial ***5 CUCM G.711 SIP Call Multicast G.711 RTP Stream “Attention: Fire in the building, please evacuate” Singlewire Advanced Notification orderable through Solutions+
  • 25. C97-739406-00 © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Обновление UC Portfolio : 3rd party продукты Orderable through Solutions+ Vendor Name Product Vendor URL Description Singlewire InformaCast: IP Paging and Emergency Notification https://www.singlewire.com/inform acast.html Tiered 1yr and 3yr Subscription based Advanced paging solution +1 year support Imagicle Blue’s Attendant Console https://www.imagicle.com/en- us/Products/Attendant-Console Tiered Perpetual license +1 year support Imagicle Imagicle Hotel pack for Cisco UC https://www.imagicle.com/en- us/Products/Imagicle-Hotel-Pack- for-Cisco-UC Tiered Perpetual license +1 year support Note: Cisco Unified Attendant Console (CUAC) continues to be available.
  • 26. C97-739406-00 © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Дополнительные продукты на стендах • Авторизация ЕМ через 802.1x • SmartCallback • SmartLable • ...
  • 27. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public Конфигурирование ВЕ6К 27 Конфигурация решения на портале На производстве все приложения устанавливаются и настраиваются CUCM CUC IMP Paging PCP Portal deploybe.cisco.com Партнер завершает установку на месте Предустановленные и преднастроенные основные Unified Communications приложения
  • 28. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public Collab Upgrade Scanner Включая VCS, UCM и проверку UC Endpoint Основные функции • Проверяет окружение CUCM • Рекомендует необходимые действия перед апгрейдом • Обеспечивает ключевую информацию для апгрейда, например, кол-во лицензий • Генерирует нужный сценарий апгрейда Download site: http://CollabUpgrade.cisco.com Быстрая подготовка обновления!
  • 29. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Клиентские устройства
  • 30. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Развитие Jabber Google Pixel Sony XZ Huawei Mate 9 Еще больше эмоций Расширение поддержки AndroidРасширение поддержки VXME Интеграция с Office 2016 Подключение к WebEx из Jabber Новые функции
  • 31. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 8941/45 Краткая история развития телефонов Enhanced Line Mode 9900 6900 7800 8800 7900 Session Line Mode
  • 32. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 8800 Enhanced Line Mode Session Mode • 5 кнопок слева - Lines или Features • 5 кнопок справа– Session Status Session Line Mode Enhanced Line Mode Enhanced Line Mode • 10 левых/правых кнопок –Lines or Features • Для тех, кому нужен KEM до 10 линий • CUCM 9.1.2, 10.5.2, 11.x или выше 32
  • 33. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public Новые КЕМ для 8800 серии 33
  • 34. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public Требования по питанию КЕМ 8851/8851NR 8861/8865 KEM x 1 Yes (802.3af) Yes (802.3aT) KEM x 2 Yes (Power Brick) Yes (802.3aT) KEM x 3 N/A (2 KEM Only) Yes (802.3aT) 34
  • 35. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public Требования по питанию КЕМ 8851 8861/8865 Smartphone Charging Yes (802.3af) Yes (802.3af) Tablet Charging N/A (no back USB) Yes (802.3aT)* • USB боковой: до 500mA/2.5W • USB задний : до 2.1A/10.5W 35
  • 36. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 8851 8861 / 8865 SmartPhone Charging Yes (802.3af) Yes (802.3af) Tablet Charging N/A (no back USB) Yes (802.3aT)* KEM x 1 Yes (802.3af) Yes (802.3aT)* KEM x 2 Yes (Power Brick) Yes (802.3aT)* KEM x 3 N/A (2 KEM Only) Yes (802.3aT)* KEM x 1 + Tablet Charging N/A (no back USB) Yes (802.3aT) KEM x 2 + Tablet Charging N/A (no back USB) Yes (Power Brick) or UPOE** KEM x 3 + Tablet Charging N/A (2 KEM Only) Yes (Power Brick) or UPOE** * SmartPhone Charging also allowed ** For 8865 36 Требования по питанию КЕМ
  • 37. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public Ограничения по телефонам CUCM 12.0 • 7970, 7971, 7921 Исключение телефонов в версии CUCM 11.5: 12S/SP/+, 30SP+/VIP, 7902G, 7905G, 7910/G/+SW, 7912G, 7920, 7935 37
  • 38. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Архитектура видеоконференцсвязи
  • 39. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Общая архитектура
  • 40. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public Cisco Meeting Server Соединение с любого устройства Гибкий API для интеграции в бизнес процессы Каждый может участвовать в совещании User Experience Extensible DesignVirtually Limitless Scale Voice Video Web Content 4 0 VideoAudio LTR
  • 41. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 41 Единый Edge Поддерживается Expressway X8.9.2 / CMS2.1.4 Expressway-E TURN CMS CORE SERVER CALLBRIDGE XMPP WEBBRIDGE UC Transversal client Expressway-C WebRTC Clients WebRTC Clients Web-Proxy UC Transversal Outside Firewall Inside Firewall DMZ
  • 42. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public Архитектура Cisco Meeting Management (CMM) Active Directory/LDAP CMS cluster CMS cluster API+CDR LDAP HTTPS CMM VMTMS UCM Cluster Expressway or VCS Admin Portal & Dashboard Meeting Manager for Operators • Требуется Meeting Management Server (выделенный) один или два для отказоустойчивости • Admin Portal и Meeting Manager используется через браузер (IE, Chrome, Firefox, Safari)
  • 43. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 43 Интеграция с LDAP • Нет локальных пользователей (кроме admin/api) • LDAP маппинг используется для создания Space и SIP URI • Не должны пересекаться с другими URI в сети • Поддерживается несколько LDAP источников AD Key parameters for mapping Username: $sAMAccountName$@conf.cms.com Space URI user part: $sAMAccountName$.space Space secondary URI user part: 7$telephoneNumber$ User (XMPPID & URI) jim@conf.cms.com Space URI jim.space@conf.cms.com 2nd Space URI 75267755@conf.cms.com Space+ Active Directory CallBridge Database
  • 44. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public Cisco Meeting Server Spaces 44 Персональные конференции • Приглашаем других в персональные митинги, используя «детали подключения» Запланированные митинги • Cisco TelePresence Management Suite (включая интеграцию с Microsoft Outlook) • Поддержка One-Button-to-Push Ad hoc конференция с UCM • Расширение 1:1 звонков, добавляя участников Phone Dial: +1(408) 555-5555 Spaces SIP Endpoints Dial: conference@domain.com WebRTC: https://join.domain.com Skype for Business Click: CMS CMA: Your Personal Space
  • 45. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 45 Настройка CUCM Ad-hoc Конференции • Добавление к разговору 1:1 дополнительных участников • CMS 2.0+ поддерживает CUCM ad-hoc конференции, в конфигурации как CUCM Conference Bridge • Конфигурируются два компонента • A SIP trunk (secure or not) между CUCM и CMS • И API (всегда безопасно/ HTTPS) cсоединение от CUCM к CMS (WebAdmin) • CA-Signed сертификат требуется (Unified CM должен иметь CMS WebAdmin сертификат в хранилище CallManager-trust store)
  • 46. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Обновление CMS 2.х
  • 47. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public Улучшение производительности, масштабируемости, интегрируемости Каскадирование+40% портов на Cisco Meeting Server 2000 • Cisco Meeting Server 2000 теперь поддерживает 700 одновременных HD участников • Наибольшая плотность в индустрии • Миграция TCS -> CMS Recording + Vbrick стриминг • 9 участников передается в каскаде в линке (раньше 4) • При интеграции со S4B передается видео высокого и низкого разрешения • Поддержка 4К контента для RoomKit CMS and VBrick recording Integration Поддержка нового кодэка • CMS 2.3 поддерживает H.264 High Profile • Для совместимости с новыми терминалами Polycom • В будущем поддержится в Room Kits для снижения занимаемой полосы на 20%
  • 48. C97-739799-00 © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Cisco Meeting App Cisco® Meeting App позволяет создавать и участвовать в совещаниях: • Отличное качество видео на любом устройстве • Есть для Windows, Mac OS, Apple iOS, и через браузер с помощью WebRTC • Позволяет • Управлять раскладками • Mute аудио и видео • Добавлять/Удалять участников • Meeting Lock/Unlock • Выбирать Важного участника • Записывать и транслировать совещания • Подключаться с видеотерминалов через proximity • Беспроводный шаринг контента с частотой кадров 30fps • Режим Meeting Control Only (без непосредственного участия)
  • 49. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Cisco Meeting Management
  • 50. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco • Новый инструмент для оперативного управления конференциями • Самостоятельный инструмент – не требует для работы TMS • Будет поставляться в виде виртуальной машины • Web интерфейс управления (Firefox, Chrome, Safari) • Возможности, планируемые в первой версии: • Список всех активных конференций, из которого можно перейти к управлению выбранной конференцией • Список всех участников конференции, выключить звук от одного или всех, отключить участника, закончить конференцию • Отказоустойчивость для CMM (active-active) Cisco Meeting Manager (CMM)
  • 51. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Cisco Meeting Manager: Внешний вид • Единый портал в который интегрированы различные компоненты • Унифицированный интерфейс пользователя (UX и UI) и информационная архитектура (IA) с порталом управления облачными сервисами Cisco.
  • 52. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Список активных конференций
  • 53. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Установки конференции и ее участники
  • 54. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Детали подключения участника конференции
  • 55. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public Требования к VM CMM Server manufacturer Any Processor Type Intel / AMD Processor frequency 2.0 Ghz VCPU 2 RAM 2 GB Storage 100 GB Hypervisor VMware ESXi 6.0 Cisco Meeting Server version 2.1.7 Limited functionality 2.2.x Full functionality
  • 56. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Cisco Spark Room
  • 57. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Расширение линейки Room Kit Room Kit Room Kit Plus Room Kit Plus P60 Room Kit unit Touch10 Touch10 Touch10 Codec PlusCodec Plus QuadCam P60 Camera Running CE 9.x (on-premises) or Room OS (Spark) firmware Orderable in Sept
  • 58. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Cisco Room 55 Ультрасовременное решение для небольших переговорных комнат
  • 59. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Лицевая сторона Другая «лицевая» сторона Украсит дизайн любого пространства
  • 60. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco
  • 61. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Особенности Room 55 • Автоматическое распознавание участников и формирование оптимального ракурса • Высококлассная встроенная аудиосистема • Умное «пробуждение» • Работа с презентационными материалами в разрешении 4К.
  • 62. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Варианты установки Напольный пьедестал Мобильная стойка Настенное крепление
  • 63. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Интеллектуальная обработка видео Автоопределение людей в комнате Выбор наилучшего ракурсаBest Overview Определение говорящего Выбор лучшего ракурса для говорящего Speaker Tracking
  • 64. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Режим диагностирования Audio distance: 1.90 Quality: 0.58 Far end: 0 F: 0.0% T: 86.4% U: 0.0% N: 0.0% S: 235 People count: 6
  • 65. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Умные интеграции Интеграция с умным домом API для управления и метрики для аналитики Умное совещание Автоматическое просыпание Автоматический коннект BYOD Одной кнопкой начинаем совещание Умные презентации Проводной и беспроводный шаринг 4k контент Локально или в конференции Умные переговорные комнаты Сделать лучше просто
  • 66. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco В комнате никого нет
  • 67. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Первое приветствие вошедшему
  • 68. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Подсказки что делать
  • 69. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Путеводитель
  • 70. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Интеграция с Cisco Spark
  • 71. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Cisco MX700 Cisco SX80 Cisco DX80Cisco DX70 Оптимально для двух вариантов Cloud and On-Premises NEW Cisco Room Kit Plus NEW Cisco Room Kit Cisco SX10 Cisco Spark Board 55 NEW Cisco Spark Board 70 Cloud Cisco IX5000 On-Premises Board OS Room OS / CE SW IX SW Cisco Room 55 NEW Cisco MX800
  • 72. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Cisco Smart Software Licensing
  • 73. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Что такое Smart Account Devices Licenses Users Agreements User Roles Big University [big-u.edu] 73 • Smart Account это единое пространство, где пользователь видит все свои лицензии и их распределение между устройствами • Информация ассоциированная с Smart Account: • User roles • Licenses • Devices/Software • Agreements the customer has with Cisco • Всю информацию можно распределить на “Virtual Accounts” которые являются департаментами, отделами и т.п.
  • 74. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Использование Smart Account Easeofuse SecurityPolicy Options Cisco Product Cisco.com Your Cisco Software Usage HTTPs Cisco Product Cisco.com Your Cisco Software Usage Smart Software Manager satellite HTTPs Cisco Product Cisco.com Your Cisco Software Usage Smart Software Manager satellite HTTPs Cisco Product Cisco.com Your Cisco Software Usage Transport Gateway or HTTPs Proxy 1 Непосредственный доступ в облако 2 Непосредственный доступ через шлюз или HTTPs proxy Smart Call Home Transport Gateway (Бесплатно скачиваемая VM) или другой Proxy (например, Apache). 3 Онлайн доступ через on-premises collector 4 Офлайн доступ через on-premises collector С ежемесячной синхронизацией через файловый обмен
  • 75. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco WebEx
  • 76. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Меньше раздражающих факторов во время совещаний Обнаруживает стук клавиатуры, сирену, лай собаки и т.п. Предложить поставить Mute, когда услышит шум Впервые в индустрии! Контроль кнопки Mute на гарнитуре
  • 77. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Больше функций • Multimedia Viewer для сторонних потоковых служб (переводчики и т.п.). • Запись в МР4. • Планирование с помощью Google Calendar. • WebEx интегрирован со Slack
  • 78. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Еще удобнее • Подключение аудио и видео в один клик • WebEx Web App • Video system callback (для on-prem видео систем) • Авторизация по отпечатку пальца (для iOS).
  • 79. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco • Программное решение для локального микширования медиа • Бесплатно предоставляется при подписке на Spark/WebEx • Управляется и обновляется из Cisco Collaboration Cloud • Повышается качество и снижается требуемая полоса пропускания • Если не хватает производительности автоматически расширяется облаком Cisco Spark Hybrid media node Маленькое облако внутри организации Внутренние участники Cisco Collaboration Cloud Hybrid media node Удаленные участники Media =
  • 80. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco© 2017 Cisco and/or its affiliates. All rights reserved. Cisco CSR12 Jabber WebEx Endpoints Customer Care Cisco Spark