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© Imaginatik plc 2014 | www.imaginatik.com
Keeping Score: The ART of ROI
(Return on Innovation) Dashboards
Luis F. Solis, Chief Innovation Evangelist
@innoalchemist
luis.solis@imaginatik.com
CINO NYC Summit
December 2, 2014
3 © Imaginatik plc 2014 | www.imaginatik.com 3
4 © Imaginatik plc 2014 | www.imaginatik.com
“70% of corporate leaders rate
Innovation as a top three
business priority; only 22% set
innovation performance metrics”
Source: Imaginatik Research on Innovation Governance (2014) and McKinsey & Co (2013)
5 © Imaginatik plc 2014 | www.imaginatik.com
Rewire
Dashboards Rewire
The Future, Not Just
Report The Past
6 © Imaginatik plc 2014 | www.imaginatik.com
The Prize?
  Your career longevity
(CMO half-life now ~18
months)
  Innovation funding (the
$MM test)
  Non-core revenue from
innovation
7 © Imaginatik plc 2014 | www.imaginatik.com
• Enterprise
Innovation
Software
• Consultancy
• Change Programs
Consistently Top-Rated by Gartner and Forrester
8 © Imaginatik plc 2014 | www.imaginatik.com
YOU REWIRE What You Measure
9 © Imaginatik plc 2014 | www.imaginatik.com
10 © Imaginatik plc 2014 | www.imaginatik.com
Measurement Gone Bad
  Just quantitative – just total revenue
  Just front-end: # ideas
  Just basic activity: % participation
  Just pipeline size or total opportunities
11 © Imaginatik plc 2014 | www.imaginatik.com
Dashboard Design Principles
•  Clarify
•  Align
•  Declare
Strategy
•  Resources
•  Time
•  Pacts
Inputs
•  Evidence
•  Learning’s
•  Outcomes
Outputs
•  Desired
•  Rewarded
•  Encouraged
Behaviors
12 © Imaginatik plc 2014 | www.imaginatik.com
Imagine if YOUR Dashboard Highlights…
Strategy
• clear “growth gaps” by business unit
• % innovations from open innovation/3rd parties
• % funding/time spent on game-changers
• % senior exec time devoted to non-core projects
• # of managers mentored in innovation by leaders
Innovative Revenue Measures
• revenues from recently introduced products/services
• revenues from new stream types
• revenues from new customer segments/markets
• revenues from differentiating/breakthrough offerings
13 © Imaginatik plc 2014 | www.imaginatik.com
Imagine if YOUR Dashboard Highlights…
Employees
• # of ideas into patents
• # of experiments or prototypes in progress
• # of teams working “beyond core” projects
• # of employees trained in innovation processes
Customers
• # of co-creation projects w/ customers & value
• # of new products/services from social media
• # of customer teams helping test/refine ideas
Process Velocity
•  Pace of project movement across lifecycle
•  Pace of project “kills”
14 © Imaginatik plc 2014 | www.imaginatik.com
15 © Imaginatik plc 2014 | www.imaginatik.com
16 © Imaginatik plc 2014 | www.imaginatik.com
Networks, Governing
Bodies & Roles
Dashboards Fuel Innovation Success
Funding
Measuring
Steering
Innovation
Growth
Engine
Data driven comparisons
Dashboards
17 © Imaginatik plc 2014 | www.imaginatik.com
3 Ways to Rewire The Future
① 4 Hour Dashboard
Lab
② 90-Day Results
Engine Trial
③ Innovation
Governance
Reboot (end-2-
end process rewire)
18 © Imaginatik plc 2014 | www.imaginatik.com
Today’s Take-Aways
  It’s early days
  YOU must measure (or you will be
measured)
  It’s as much ART as SCIENCE
  Emphasize inputs and process…not
just Outputs
  Exceed “the core”…add non-core
innovation
  Be brave…you’re rewiring the (Your)
future
19 © Imaginatik plc 2014 | www.imaginatik.com
Imaginatik plc
Luis Solis
@innoalchemist
luis.solis@imaginatik.com

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Keeping Score: The ART of ROI (Return on Innovation) Dashboards

  • 1. © Imaginatik plc 2014 | www.imaginatik.com Keeping Score: The ART of ROI (Return on Innovation) Dashboards Luis F. Solis, Chief Innovation Evangelist @innoalchemist luis.solis@imaginatik.com CINO NYC Summit December 2, 2014
  • 2. 3 © Imaginatik plc 2014 | www.imaginatik.com 3
  • 3. 4 © Imaginatik plc 2014 | www.imaginatik.com “70% of corporate leaders rate Innovation as a top three business priority; only 22% set innovation performance metrics” Source: Imaginatik Research on Innovation Governance (2014) and McKinsey & Co (2013)
  • 4. 5 © Imaginatik plc 2014 | www.imaginatik.com Rewire Dashboards Rewire The Future, Not Just Report The Past
  • 5. 6 © Imaginatik plc 2014 | www.imaginatik.com The Prize?   Your career longevity (CMO half-life now ~18 months)   Innovation funding (the $MM test)   Non-core revenue from innovation
  • 6. 7 © Imaginatik plc 2014 | www.imaginatik.com • Enterprise Innovation Software • Consultancy • Change Programs Consistently Top-Rated by Gartner and Forrester
  • 7. 8 © Imaginatik plc 2014 | www.imaginatik.com YOU REWIRE What You Measure
  • 8. 9 © Imaginatik plc 2014 | www.imaginatik.com
  • 9. 10 © Imaginatik plc 2014 | www.imaginatik.com Measurement Gone Bad   Just quantitative – just total revenue   Just front-end: # ideas   Just basic activity: % participation   Just pipeline size or total opportunities
  • 10. 11 © Imaginatik plc 2014 | www.imaginatik.com Dashboard Design Principles •  Clarify •  Align •  Declare Strategy •  Resources •  Time •  Pacts Inputs •  Evidence •  Learning’s •  Outcomes Outputs •  Desired •  Rewarded •  Encouraged Behaviors
  • 11. 12 © Imaginatik plc 2014 | www.imaginatik.com Imagine if YOUR Dashboard Highlights… Strategy • clear “growth gaps” by business unit • % innovations from open innovation/3rd parties • % funding/time spent on game-changers • % senior exec time devoted to non-core projects • # of managers mentored in innovation by leaders Innovative Revenue Measures • revenues from recently introduced products/services • revenues from new stream types • revenues from new customer segments/markets • revenues from differentiating/breakthrough offerings
  • 12. 13 © Imaginatik plc 2014 | www.imaginatik.com Imagine if YOUR Dashboard Highlights… Employees • # of ideas into patents • # of experiments or prototypes in progress • # of teams working “beyond core” projects • # of employees trained in innovation processes Customers • # of co-creation projects w/ customers & value • # of new products/services from social media • # of customer teams helping test/refine ideas Process Velocity •  Pace of project movement across lifecycle •  Pace of project “kills”
  • 13. 14 © Imaginatik plc 2014 | www.imaginatik.com
  • 14. 15 © Imaginatik plc 2014 | www.imaginatik.com
  • 15. 16 © Imaginatik plc 2014 | www.imaginatik.com Networks, Governing Bodies & Roles Dashboards Fuel Innovation Success Funding Measuring Steering Innovation Growth Engine Data driven comparisons Dashboards
  • 16. 17 © Imaginatik plc 2014 | www.imaginatik.com 3 Ways to Rewire The Future ① 4 Hour Dashboard Lab ② 90-Day Results Engine Trial ③ Innovation Governance Reboot (end-2- end process rewire)
  • 17. 18 © Imaginatik plc 2014 | www.imaginatik.com Today’s Take-Aways   It’s early days   YOU must measure (or you will be measured)   It’s as much ART as SCIENCE   Emphasize inputs and process…not just Outputs   Exceed “the core”…add non-core innovation   Be brave…you’re rewiring the (Your) future
  • 18. 19 © Imaginatik plc 2014 | www.imaginatik.com Imaginatik plc Luis Solis @innoalchemist luis.solis@imaginatik.com